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Hotel Plaza Athenee New York

Certificate of Excellence
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37 E 64th St near Madison Ave, New York City, NY 10065
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Serenity in the City
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1 room 1 guest
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Hotel Plaza Athenee New York
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405 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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Cairo, Egypt
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I recently stayed in this hotel for two nights and enjoyed it . It is a boutique hotel that in very well located in Manhattan with lots of good restaurants nearby as well as stores . The hotel is very nice and the service is very good throughout the hotel ,which is what you would expect from such an establishment... More 

Was this review helpful? Yes 1
Hastings, New Zealand
Level Contributor
7 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

The hotel is nicely located in quiet street. Short walk to restaurants and not too far from museums and galleries. Our problems were surprising. We stayed for 6 nights and on the second night my wife could not find her white cotton nightgown, it had disappeared following the daily room service. It was reported to the housekeeper and duty manager... More 

Was this review helpful? Yes
Berlin, Germany
Level Contributor
3 reviews
1 of 5 stars Reviewed 2 weeks ago

We were on holiday from Germany and was recommended to come back to the Hotel after some years. We knew the Director of the Hotel who took very kind care of us. We came now, and there was no Director, the Front Manager was not caring, the restaurant food was very poor and the halls to the room are dirty... More 

Was this review helpful? Yes
Jdilone, Front Office Manager at Hotel Plaza Athenee New York, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay at Hotel Plaza Athenee New York. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel Plaza Athenee New York, one of The Leading Hotels of the World, we continuously strive to meet your needs... More 

San Francisco
Level Contributor
110 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It's truly an excellent hotel. The staff is fantastic. Clean and quite. Everything is just right and well thought out. The only minus I found was, as usual, electricity: one socket in the whole room. However, I was kindly provided with an extension cord. I will definitely stay there again. A good restaurant, too.

Was this review helpful? Yes 1
Jdilone, Front Office Manager at Hotel Plaza Athenee New York, responded to this review

Dear Guest, We appreciate your comments regarding your stay at Hotel Plaza Athenee New York. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,... More 

Omaha
Level Contributor
44 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We moved hotels from the Bowery to the Hotel Plaza Athenee during a 2 week work trip and were so very happy with our decision. Both of our bookings were with the AMEX FHR program so we were able to get the benefits of early check-in, breakfast, f&b credit as well as late check-out. We took advantage of all the... More 

Was this review helpful? Yes 1
Jdilone, Front Office Manager at Hotel Plaza Athenee New York, responded to this review

We appreciate your comments regarding your stay at Hotel Plaza Athenee New York. It is always a pleasure to receive positive feedback. As a member of the Fine Hotels and Resorts, we continuously strive to meet your needs and expectations; therefore I am happy to learn you were able to enjoy the benefits the program has to offer. I will... More 

Level Contributor
4 reviews
1 of 5 stars Reviewed July 26, 2015

I knew I should not have returned. I had been at the Hotel some weeks ago with a business associate and had planned to meet in the very mediocre restaurant at the Hotel as this was a place recommended. I was quickly turned away at 8:15am as I was told my dress code was not in line with the new... More 

Was this review helpful? Yes
Jdilone, Front Office Manager at Hotel Plaza Athenee New York, responded to this review

Dear Mr. Franco, Thank you for taking the time to tell us about your experience at Hotel Plaza Athenee New York. I am sorry to learn that it was not a positive one; please allow me to express my sincerest apologies. At Hotel Plaza Athenee New York, one of The Leading Hotels of the World, we continuously strive to meet... More 

New York City, New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 25, 2015

If you want to be in the center of New York's Madison Avenue shoppers' paradise, but you also want to feel completely OUT of New York's hustle and bustle, come to the Plaza Athenee. This small, quaint, luxurious hotel has beautiful, well-maintained, large and well-lit rooms will sumptuous sheets and sizable bathrooms. You will feel like you are in Europe.... More 

Was this review helpful? Yes
Athenee, General Manager at Hotel Plaza Athenee New York, responded to this review

Dear Guest, We thank you very much for your much appreciated comments regarding your recent stay with us. We are delighted to hear that you found our upper East Side neighborhood both convenient and quiet. We are thrilled that we were able to take you "away" and remind you of Europe. We look forward to welcoming you back and thank... More 

Singapore, Singapore
Level Contributor
53 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed July 21, 2015

We stayed for three nights. We instantly liked the location - close to the fancy shops of Madison Avenue and close to good restaurants and museums. Check-in was smooth and our room was on the quiet back side of the hotel. No view though. Otherwise the room was very comfortable and luxurious with all the amenities that one would expect... More 

Was this review helpful? Yes
Athenee, General Manager at Hotel Plaza Athenee New York, responded to this review

Dear Guest, We greatly appreciate your comments regarding your recent stay with us. We are delighted to hear that you enjoyed our location, services and Concierge Team which you very kindly highlighted in your feedback. We thank you very much for recommending the Hotel Plaza Athenee New York and look forward to welcoming you back in the future. Sincerely, Anne-J.... More 

texas
Level Contributor
69 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed July 18, 2015

I just returned from a 4 night stay at the Plaza Athenee with my 18 year old daughter. We had a wonderful time and really enjoyed this hotel. I sometimes worry when I book through and outside source that the service will not be the same, but I felt like this was not the case. I requested a renovated room... More 

Was this review helpful? Yes
Athenee, General Manager at Hotel Plaza Athenee New York, responded to this review

Dear Guest, We greatly appreciate your comments regarding your recent stay with us. Thank you for highlighting the comfort of our beds and other amenities. We are delighted you and your daughter enjoyed it all. We also thank you for the recommendations which we will most certainly make note of. Feedback is critical to our success. Wishing you and your... More 

São Paulo, São Paulo, Brazil
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 16, 2015

I just returned from a 6 night stay with my two kids (11 and 7) at the Plaza Athenée in NYC. This hotel was amazing. The location couldn't be beat (loved that is was close to everything, but tugged away on a beautiful residential block), the room was beautiful, and the staff could not have been nicer. Everyone from the... More 

Was this review helpful? Yes
Athenee, General Manager at Hotel Plaza Athenee New York, responded to this review

Dear Guest, Thank you so very much for sharing your experience with us! We are so pleased to read your comments namely concerning our staff. We are delighted to hear you enjoyed our residential neighborhood all while being to close proximity to many sites and attractions. We greatly appreciate your patronage and look forward to welcoming you back next year.... More 

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Staying in Upper East Side

Neighborhood Profile
Upper East Side
Combining quiet residential neighborhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighborhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
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