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All 453 New York City hotels

Hotel Plaza Athenee New York

5.0 of 5 Hotel   |   37 E 64th St at Madison Ave, New York City, NY 10065 (Manhattan)
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Hotel Plaza Athenee New York
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83%
Ranked #142 of 453 Hotels in New York City
Certificate of Excellence 2014
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317 reviews from our community

Traveler rating
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    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Usually stay at the Carlyle when in NYC. This trip was a gift from my 'better half' - when I say a gift, it was my birthday, but her shopping trip! Hotel is on the lower end of the upper east side right next to Central Park and a few minutes from 5th Ave etc. Hotel staff on arrival were... More

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Athenee, General Manager at Hotel Plaza Athenee New York, responded to this review

Dear Guest, Thank you for taking the time to share your experience with us! We are delighted to hear that you enjoyed your visit at the Hotel Plaza Athenee and we look forward to welcoming you back. Wishing you a very happy belated birthday! Kind regards, Anne-J. Maurice More

Virginia
Contributor
16 reviews 16 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

After years of staying near Times Square or Midtown, I decided to give the Plaza Athenee New York a try. I was not disappointed! As a matter of fact, the Plaza Athenee is what a hotel should be! I was welcomed like a regular guest even though it was my first time there. The room was spacious, filled with new... More

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Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Excellent location in NYC. Hotel staff could not do enough for us to make our stay comfortable. Beautiful, clean rooms. Bathroom was superior with a modern shower and bathtub. And a great deal with the third night free.

Was this review helpful? Yes 1
miami
2 reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We reserved 2 rooms for four nights and paid in advance. Just prior to our trip, I read a particularly scathing review on Trip Advisor and was very very concerned that our family celebration would be a bust! My concerns were completely unfounded. This is a lovely, elegant, small hotel. All of the staff, from the porters and housekeepers to... More

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Sanibel Island, Florida
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel Plaza Athenee, E. 64th St., Manhattan, NYC. August 23-27, 2014, celebrated 45th Anniversary. Large, quiet, well appointed room on the 16th floor overlooking Park Ave and E.46th St. Well trained staff: We received excellent and attentive services from bellmen, front desk, housekeeping, concierge and manager. On arrival at our room, there were chocolate covered strawberries as a gift from... More

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São Paulo
Top Contributor
53 reviews 53 reviews
27 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is not sumptuous or magnificent as other 5 stars in New York. But the service is very polite and friendly and rooms and lounges are nicely decorated. A thing I really didn't like about this hotel was the check-out time was absolutely rigid. One pm doesn't mean one ten. Actually I booked this hotel from an internet service... More

Was this review helpful? Yes 1
Hartford, Connecticut
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This is a review based on the utter despicable customer service of this hotel. The hotel itself is very grand. The rooms were comfortable, and large. In fact, after my first night I thought this hotel was a hidden gem in the city. I have stayed at the Ritz, Surrey, Four Seasons, The hudson and Dream hotels while visiting NYC... More

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Athenee, General Manager at Hotel Plaza Athenee New York, responded to this review

Dear Guest, I wanted to properly reply to your feedback regarding your recent stay with us, by looking into the specific comments which you noted. I was greatly concerned by several of the references made regarding our team, which led to a thorough follow up. The Front Office team members advised that a special, discounted rate had been extended to... More

Melbour
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We have been to Manhattan many times and stayed in different neighbourhoods and hotels. This one tops the list. Why? I believe the philosophy of the place makes the difference.Rick Cook, chief concierge epitomises this; knowledgeable, helpful, efficient and friendly. There is a genuine attitude reflected in most staff that guests are to be treated with friendliness and respect. It's... More

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Berwyn, Pennsylvania
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I made reservations for a one-night stay at the Plaza Athenee and was excited to stay at such a nice hotel as part of our weekend in NYC to celebrate my husband's birthday. I even called them in advance to tell them about the occasion & find out how they could surprise my husband. After discussing a few options, the... More

Was this review helpful? Yes 3
Athenee, General Manager at Hotel Plaza Athenee New York, responded to this review

Dear Guest, Please accept our sincere apologies for not being able to provide you with the service expected. The Team and I have reviewed the processes and we truly regret that we failed to honor your request. This situation is a rare one as we pride ourselves in providing the ultimate guest experience to all of our guests. While we... More

Boston, Massachusetts
Reviewer
5 reviews 5 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

You THINK you love New York - but I really DO love New York. This is how very much I love New York: I love New York so much that I intentionally leave my lush, cool, serene green space here in upstate and also intentionally spend my birthday week in the city most years - which means I spend a... More

Was this review helpful? Yes 8
Athenee, General Manager at Hotel Plaza Athenee New York, responded to this review

Dear Guest, I truly regret to read that you were not fully satisfied with your recent stay with us. I have read your comments thoroughly and have reviewed them with all departments involved. We sincerely apologize for the inconveniences caused to you - some of which, unfortunately, are not in our control. While we understand you enjoy your visits to... More

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Additional Information about Hotel Plaza Athenee New York

Address: 37 E 64th St at Madison Ave, New York City, NY 10065
Phone Number:
Location: United States > New York > New York City > Manhattan , Upper East Side
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel Plaza Athenee New York 5*
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Also Known As:
Hotel Plaza Athenee
Plaza Athenee New York City

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