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The Pierre, A Taj Hotel, New York

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2 East 61st Street at Fifth Avenue, New York City, NY 10065
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The Pierre, A Taj Hotel, New York
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The Pierre, A Taj Hotel, New York
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782 reviews from our community

Traveler rating
    554
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    49
    29
    21
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (155)
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There are newer reviews for The Pierre, A Taj Hotel, New York
See the most recent reviews
Boston, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 14, 2014

The Pierre New York is absolutely fabulous, the best hotel I've stayed in worldwide! Your housekeeping team is impeccable. After arriving into the city late in the evening, I unpacked quickly and placed my jacket and suit on the chair and kicked my shoes off. The next day, my jacket was neatly hung, my clothes folded, and shoes organized. Impressive.... More 

Was this review helpful? Yes 1
Como, Italy
Senior Contributor
23 reviews 23 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 14, 2014

I stayed here a number of times on business first but also in couples. At each time very up class experience. It's part of the old classy NYC places where every lift had a lift boy or lift girl (some too old to expect them to get up from their chair so as to reach the button of one of... More 

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Indiana
Contributor
19 reviews 19 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 12, 2014

This was our second stay at the Pierre in the past year and quality is still wonderful. Housekeeping is excellent and prompt in meeting any needs. Lovely partial view of park and rink from our suite. Room furnishings were in excellent condition and room was immaculate. Only complaint, and its a big one, is the teeny, tiny bathroom! Our suite... More 

Was this review helpful? Yes 2
Heiko K, General Manager at The Pierre, A Taj Hotel, New York, responded to this review

Dear homefree, Thank you for sharing your feedback with us. We are happy to hear that you had an overall enjoyable stay with us at The Pierre. From our staff to our location, we are glad to hear about the positive aspects of your stay. On the other hand, we are disappointed to hear that you were not fully satisfied... More 

Paris, France
Senior Contributor
34 reviews 34 reviews
34 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed January 12, 2014

From booking to departure the whole experience is flawless. I have tried several hotels in NYC but I always come back to The Pierre for the service and of course the view. Michael at reception always makes sure all the guests are happy and has a fantastic memory. The breakfast is very nice and the bar is very convenient for... More 

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Houston, Texas
1 review
5 of 5 stars Reviewed January 11, 2014

We enjoyed every minute of our time with the Pierre. The staff were extraordinarily kind and knowledgeable; The room was spacious, spotlessly clean, with no odor. Housekeeping was impeccable, but not intrusive. Kudos on every aspect of this beautifully located hotel.

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London, United Kingdom
Senior Contributor
49 reviews 49 reviews
39 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed January 10, 2014

travelled during holiday season as a couple. the arrival was horrible. after a long trip from europe we were given a room which smelled heavily of cigarette smoking. the armchair and its pillows were stained. we asked why the room was so smelling and we were told that this was the special powder they use to clean the room. nice... More 

Was this review helpful? Yes 3
Heiko K, General Manager at The Pierre, A Taj Hotel, New York, responded to this review

Dear Dede F, I sincerely apologize that your stay with us was disappointing and did not meet your expectations. It is by listening to our guests that we are able to maintain our five diamond service. At The Pierre we continually strive to exceed our guests’ personal service standards, and it is important to us to know when we are... More 

Dusseldorf, Germany
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed January 8, 2014

nice staff,but that's it, we forgot iPad and expensive top of my wife in the room and did not get it back, ugly bar/bad drinks for such a hotel,you have to pay for wifi in a suite….very disappointed, what happened there and it is really expensive, for this price better stay at Mandarin Oriental or cheaper at the Gramercy

Was this review helpful? Yes 6
Heiko K, General Manager at The Pierre, A Taj Hotel, New York, responded to this review

Dear Oliver146, Thank you taking the time to review your recent stay at The Pierre. We strive to make each guest's experience at The Pierre enjoyable, therefore, we are very sorry to hear of the suspected missing items since your recent stay. We are available anytime to look into this matter together to come to a positive resolution and we... More 

New York City, New York
2 reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed January 7, 2014

I made a reservation by phone for New Year's Eve for a table for three in the Lounge of the Pierre Hotel in New York. The receptionist confirmed the reservation and took my credit card information. Two days prior to December 31st I was contacted by the hotel to confirm the reservation again, which I did. I phoned them on... More 

Was this review helpful? Yes 12
Port Jefferson, New York
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 6, 2014

My wife and I spent two nights at the Pierre. The staff was friendly and professional, the room was clean and serviced well and the views of the park spectacular. we enjoyed the food and service in the hotel bar as well as dining at Sirio's restaurant. The staff made us feel welcome from the moment the doorman opened my... More 

Was this review helpful? Yes
Heiko K, General Manager at The Pierre, A Taj Hotel, New York, responded to this review

Dear Frederic M, Thank you for this glowing review. We are thrilled that you enjoyed your stay with us. We appreciate your kind words about our team. Hearing from our guests is so important to us, as it keeps us inspired to provide over and above service on a daily basis. It is an honor to be compared against our... More 

Baton Rouge, La.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 2, 2014

The following is a copy of a letter I sent to the General Manager of the Pierre in New York, after completing a 5 day stay during the Christmas season. Simply Outstanding!! Joe Traigle -------------------------------------- Mr. Kuenstle, Having spent most of my business career as a CEO, I view most of my world experiences through that lens. Such was the... More 

Was this review helpful? Yes 1
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Upper East Side
Combining quiet residential neighborhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighborhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
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