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All 451 New York City hotels

The Pierre, A Taj Hotel, New York

5.0 of 5 Hotel   |   2 East 61st Street at Fifth Avenue, New York City, NY 10065 (Manhattan)
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85%
Ranked #50 of 451 hotels in New York City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
A_Gypsy_Wannabe Phoenix, Arizona
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578 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
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English first
Phoenix, Arizona
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Fantastic staff! Excellent location across street from Central Park. It is a distance from the financial district and Statue of Liberty, though. Did I mention the service? Fantastic!! The rooms do have very soft beds and pillows. If that is acceptable, then this hotel is absolutely PERFECT!!

Was this review helpful? Yes
Heiko K, General Manager at The Pierre, A Taj Hotel, New York, responded to this review

Dear A_Gypsy_Wannabe, We are thrilled to read that you had a fantastic stay at our hotel. Thank you for spending the time to share your experience. From our location, to our beds, to our service, it is a delight to read that you enjoyed many aspects of our hotel. We look forward to hosting you on your next stay to... More

London, United Kingdom
Top Contributor
57 reviews 57 reviews
18 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The location of the hotel couldn't get better - just opposite central park and on 5th avenue. The hotel itself is lovely but what make it amazing are the staff. From the time we checked in till the time we checked out they made us feel most welcome. Of particular note was Erin at the concierge desk - she was... More

Was this review helpful? Yes
Heiko K, General Manager at The Pierre, A Taj Hotel, New York, responded to this review

Dear Shwina, Thank you for sharing your experience. Please know that we sincerely apologize for the inconvenience during your stay. We are following up accordingly to try and prevent these issues from happening to our future guests. Our staff is committed to the practice of perfect hospitality, and they work hard to provide the best experience possible for our guests.... More

Senior Contributor
34 reviews 34 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is the best hotel at which we have ever stayed! Excellent service...royalty treatment in fact. Never had a hotel employee walk me to my room at check in. Beautiful, well furnished, large room. Comfortable bed and furniture. Wonderful amenities. Excellent snacks & drinks provided at the gym. Fruit at check-in. Helpful concierge. Elevator attendant. The list goes on and... More

Was this review helpful? Yes 1
Heiko K, General Manager at The Pierre, A Taj Hotel, New York, responded to this review

Dear RBuky, Thank you for spending the time to review our hotel. It is a pleasure to read all of the wonderful comments from our guests who have stayed with us. We are delighted to read that we were able to meet and exceed your expectations. It is an honor that you consider us to be your new go-to hotel... More

Phoenix, Arizona
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

I have stayed at the Pierre before and this time it was my daughter's first trip to New York. We wanted to see many things in our short time and we were assisted by a great Concierge staff. First, Erin who helped arrange a train trip for me, then Claudia who made sure I received car service from/to the hotel... More

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Toronto, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

Im 9 years old. It was my first time in NY. I've stayed in other hotels and my family and I want to mention what a fabulous stay we experienced at The Pierre. It was very clean and the service all around was fabulous. We will definitly be back in NY and staying once again at The Pierre. The staff... More

Was this review helpful? Yes
Berlin, Germany
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW

I stayed there for business event. We are welcomed with NY shaped chocolates. It was a very nice surprise. Chocolates were delicious. I loved the Sirio Tea Room and Molton Brown soaps at the room. Everything at the hotel made me feel very special. Thank you Pierre Hotel NY!

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Heiko K, General Manager at The Pierre, A Taj Hotel, New York, responded to this review

Dear Bunte M, Thank you for spending the time to review our hotel. We are delighted to read that you had a wonderful stay with us on your last business trip! It is always a pleasure to read that our guests enjoy our special amenities such as our chocolates and Molton Brown products. We look forward to hosting you on... More

Oakville, Ontario
Contributor
12 reviews 12 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

The Pierre offers a comfortable stay in elegant surroundings and highly attentive, courteous staff. The room was well appointed, the bed superb, breakfast excellent. There are many small touches designed to appeal to the well-heeled, discerning customer, yet we found ourselves wondering about value for money. First impressions count of course: you walk in from 5th Avenue and there's no... More

Was this review helpful? Yes 1
London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

We had a live cockroach in our room. Housekeeping failed to show up when we called, so we resorted to depositing the offending critter (despatched by the heel of my husband's shoe) on the reception desk. The staff was visibly shocked, but we had to wait a further two days before the GM contacted us for an explanation/apology. We were... More

Was this review helpful? Yes 2
Heiko K, General Manager at The Pierre, A Taj Hotel, New York, responded to this review

Dear Gillian P I was very upset to hear about your experience. We have an extensive preventative program in place to ensure this doesn’t happen as do most of the hotels in New York City. Regardless, we were extremely sorry to hear that this occurred despite our proactive maintenance. Please understand that this is an isolated case, regardless we sincerely... More

Philadelphia, PA
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I recently visited the Pierre hotel to celebrate our anniversary. From the moment we contacted this hotel they took care of everything we needed, everything we wanted, and everything that we didn't even know we wanted. Not only do they go above and beyond, but they exceed all levels of expectation. I cannot say enough about this... More

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Heiko K, General Manager at The Pierre, A Taj Hotel, New York, responded to this review

Dear sparkling_xena, First and foremost, Happy Anniversary! We thank you for choosing our hotel to celebrate such a momentous occasion, and we thank you even more for sharing your experience with us. We are delighted that we were able to exceed your expectations, and hope that even your son had a stay he will never forget. From our location, to... More

poole
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Perfect location on the corner of Central Park and 5th Avenue. Faultless in everyway. It will exceed your expectations. Our stand out person was the wonderful Abraham on the concierge desk He was charming informed and full of fun. Our only gripe was no wifi ! Hope to visit again when the weather a little cooler!

Was this review helpful? Yes
Heiko K, General Manager at The Pierre, A Taj Hotel, New York, responded to this review

Dear sunworshipperPoole, Thank you for spending the time to review our hotel! We are delighted to read that you found your stay to be a true pleasure. We will be sure to give your regards to Abraham. We do apologize that there is no free wifi. We are working on how we can better serve our guests, and we cannot... More

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Additional Information about The Pierre, A Taj Hotel, New York

Address: 2 East 61st Street at Fifth Avenue, New York City, NY 10065
Phone Number:
Location: United States > New York > New York City > Manhattan , Upper East Side
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Pierre, A Taj Hotel, New York 5*
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Also Known As:
The Pierre Hotel New York City
Pierre New York City
Pierre Hotel New York City

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style
#13 Spa Hotel in New York City #24 Romantic Hotel in New York City #28 Family Hotel in New York City #36 Luxury Hotel in New York City #65 Business Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
Landmark hotel on Fifth Avenue in New York City. ... more   less 
Number of rooms
189

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