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The Pierre, A Taj Hotel, New York

Certificate of Excellence
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2 East 61st Street at Fifth Avenue, New York City, NY 10065
Best prices for: 1 room 1 guest
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The Pierre, A Taj Hotel, New York
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The Pierre, A Taj Hotel, New York
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757 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dallas, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

From checkin to checkout, this is the most incredible hotel. We were celebrating our 20th anniversary and the hotel staff went over and beyond what us to be expected. The rooms are beautifully decorated, quiet and spacious. The bed linens are luxurious! The staff is extremely attentive. The location is top notch. Breakfast downstairs was yummy. If you are looking... More 

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London
Top Contributor
56 reviews 56 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed for 5 nights at this superb hotel and were very sad to leave. All the staff were excellent without being at all obtrusive - everything was handled quietly, calmly and efficiently. Great location, just across from Central Park, close to galleries, restaurants, and with easy access to the subway network. Best hotel (of many) we've stayed in, in... More 

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Columbus, OH
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at the Pierre from March 14-16 while in town to see Diana Krall. From the moment we pulled up at the door, to the moment we left for Laguardia, we were treated with the highest degree of service. They noted that the stay was a gift for my husband's birthday and offered us an upgrade. I have stayed... More 

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Albany, New York
Top Contributor
51 reviews 51 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel has been a NYC landmark since the 1920s and has always been known for elegance and luxury. Staying at this hotel is a definite pleasure and is an experience in luxury which is difficult to find elsewhere. From the door person to the reception personnel and the people operating the elevators for you, everyone smiles, inquires about your... More 

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Florida
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

No idea how this hotel has gotten such high ratings! Hotel looks nice and location is perfect (right across from Central Park), and gives impression of "fancy" hotel with elevator attendants with white gloves. However, when we arrived at our floor, it absolutely reeked of cigarette smoke. The hallway smelled awful during our entire stay. We got to our room... More 

Was this review helpful? Yes 1
Heiko K, Manager at The Pierre, A Taj Hotel, New York, responded to this review

Dear mray78 Thank you for taking the time to share your experience on TripAdvisor and I'm disheartened to read your comments. This is certainly not what The Pierre, A Taj Hotel strives for n'or is this our usual, or our best. I'd be extremely grateful if you would be so kind as to make contact with my assistant Ms Corie... More 

Auckland Central, New Zealand
Contributor
20 reviews 20 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

What a thrill to experience this level of service in the US ... exceptional by anyone's standards! Right on Central Park and only a minute from the subway, the location is exceptional. Once inside the doors the pampering never stops. Bell hops, lift attendants (wearing white gloves), slippers and robes ... it all added up to something very special ....... More 

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Heiko K, Manager at The Pierre, A Taj Hotel, New York, responded to this review

Dear Gayle D Thank you so much for taking the time to share your thoughts on your recent stay with us at The Pierre, A Taj Hotel. We greatly appreciate your feedback and are delighted that you had such a wonderful visit with us. Please do hurry back soon! Thank you, Christian Hommerich Hotel Manager The Pierre, A Taj Hotel,... More 

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

From the moment you walk in to this hotel you get the sense of its sheer beauty. Lovely architecture met with superb staff and service. Rooms are great and extremely comfortable, try and get one with the view over Central Park, the hotel is in a great position to explore NY. Highly recommend the restaurant Cirio, superb food and service.... More 

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Heiko K, Manager at The Pierre, A Taj Hotel, New York, responded to this review

Dear Tgibson14 Thank you very much for choosing The Pierre, A Taj Hotel, New York on your recent trip to New York City. I was delighted to read your feedback and it was our pleasure to look after you. We hope to see you again very soon. Thank you, Christian Hommerich Hotel Manager The Pierre, A Taj Hotel, New York More 

Sarasota, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Better than expected! Friendly staff, quiet and understated hotel! Loved it! Can't wait to stay there again! Loved the linens, slept so well! Turn down service, never had to ask for it. A truly 5 star hotel!

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Heiko K, Manager at The Pierre, A Taj Hotel, New York, responded to this review

Dear Livya H Thank you very much for providing The Pierre, A Taj Hotel with such a favorable review during your visit. We greatly appreciate your kind words and greatly look forward to your next stay with us. Thank you, Christian Hommerich Hotel Manager The Pierre, A Taj Hotel, New York More 

Senior Contributor
29 reviews 29 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

A great hotel with excellent staff,good food and drink. I was there at the end of Feb 2015 when the plumbing had a problem it was fixed but the management sent up a bottle of wine for the inconvenience,classy touch. Great stay and will return to this hotel again.

Was this review helpful? Yes
Heiko K, Manager at The Pierre, A Taj Hotel, New York, responded to this review

Dear Nerpod Thank you very much for your very kind review on TripAdvisor and once again I apologize for the plumbing situation you endured during your visit. We very much look forward to welcoming you back again on your next visit. Thank you, Christian Hommerich Hotel Manager The Pierre, A Taj Hotel, New York More 

Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall a positive experience. Pros: The staff is extremely courteous, the hotel and rooms are clean and stately, if you want to enjoy central park - the location can't be beat. Oh and free wifi is nice. N/R subway station right downstairs for easy access to other parts of town. Cons: the bathroom was nice but extraordinarily cramped. It seemed... More 

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Heiko K, Manager at The Pierre, A Taj Hotel, New York, responded to this review

Dear jlb464 Thank you for choosing to stay with us at The Pierre, A Taj Hotel, New York during your recent visit to New York City. I'm so sorry that you weren't able to locate a coffee shop within closer proximity to us. The next time you stay with us, please do ask our Concierge desk to direct you to... More 

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Upper East Side
Combining quiet residential neighborhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighborhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
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