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The Westin New York Grand Central

4.0 of 5 212 East 42nd Street, Between 2nd Ave and 3rd Ave, New York City, NY 10017
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The Westin New York Grand Central
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1,479 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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PA
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

We stayed at the Westin GC from 12/26-12/27 and really enjoyed our stay. The hotel is in a great location - within a mile radius from Times Square, Broadway, Rockefeller Center, Flat Iron Building, etc. The Grand Central Station, Chrysler Building and Empire State Building are even closer. The check in procedure was fast and efficient. We were even able... More 

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Nashua, New Hampshire
Top Contributor
217 reviews 217 reviews
62 hotel reviews
113 helpful votes 113 helpful votes
5 of 5 stars Reviewed yesterday NEW

Great location just next to Grand Central and within easy reach of 5th ave, Times Square etc.. The lobby is not that great and lacks seating but otherwise it is nicely decorated and there is a nice cafe, restaurant there. Service is excellent and courteous. Anish the new manager was so attentive and nice. The rooms are impeccable, we got... More 

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London, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We spent 2 nights here over Christmas and had no complaints. Great location. Large rooms. The signature Westin Heavenly Beds -- I slept like a baby; and a great gym. Great service at check out and check in. Thanks Kenneth!

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London, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

The Westin NY is very well located and within close proximity to the Grand Central Station and subway with excellent sightseeing available and shopping very close by – this is an excellent location for exploring Manhattan. We had a premier corner room – nice views. Rooms are on the smallish side which is expected of Manhattan but overall clean and... More 

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La Quinta, California
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Simply put, this is a great place to stay when visiting the city. Close to Grand Central station and all subways. Rooms nice and clean and has one of the better workout rooms I've seen in a long time in a hotel. Front desk and bellman very active and hospitable. The city is noisy and had us waking up at... More 

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Saint Louis, Missouri
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 4 days ago NEW

This was our second stay at this property. The area from the front door to check-in desk is a shallow area and therefore normally very crowded. There are no doormen, rather a large revolving door. The first floor is an odd configuration and although there is a bank of 6 elevators it never seems that more than two or three... More 

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Virginia Beach, Virginia
Top Contributor
50 reviews 50 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel and great service. Perfect location - near Grand Central Station. Best Hotel Gym I have ever seen. Life fitness treadmills and ellipticals and lifecycles. Nautilus machines and some free weights. Service in the hotel was friendly, but not too overbearing. Starbucks on the same block is a plus. Great place to stay in NYC!!!

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Miami Springs, Florida
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

You won't be blown away by the spartan lobby -- you may not even realize you're there other than for the check in process -- but count that as one more reason to book your NYC stay at the Westin Grand Central. Zip straight to the elevators and on to the comfort of your spacious and well appointed room, and... More 

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Orlando, Florida
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

First I have to say this hotel is in a fantastic location. We were happy we picked this over the Times Square one. We were there 10 days before Christmas so we wanted to be close to Rockefeller and the other Christmas tourist attractions so this was perfect. We were given a nice view of the Chrysler Building and offered... More 

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Bhumika B, Executive Assistant at The Westin New York Grand Central, responded to this review

Hello Ktown24, Thank you for taking the time out to review our hotel. I am delighted to hear that you were able to enjoy your stay with us and of course the view out the Chrysler Building. As we strive for excellence in customer service, it is great to hear that our Front Desk Agent was able to provide you... More 

Philadelphia, PA
Top Contributor
62 reviews 62 reviews
20 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I went to NYC for a night for a holiday party. We chose this hotel as it was 10K SPG points. Pros: good location near Grand Central and the Cornell Club (where the party was). Room was huge by NYC standards. Cons: Parking is $60 but can be found near by. They recently instituted a fee to... More 

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Bhumika B, Executive Assistant at The Westin New York Grand Central, responded to this review

Hello Aphishionado, Thank you for taking the time out to review our hotel. As we strive to achieve excellence in customer service, it is wonderful to receive such encouraging comments from our valued guests, and I will be sure to share your comments with our staff. In regards to the parking please know that our valet as well as our... More 

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Additional Information about The Westin New York Grand Central

Address: 212 East 42nd Street, Between 2nd Ave and 3rd Ave, New York City, NY 10017
Phone Number:
Location: United States > New York > New York City > Manhattan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin New York Grand Central 4*
Number of rooms: 774
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Cheap Tickets, Starwood, Expedia, HotelTravel.com, Hotels.com, Odigeo, TripOnline SA and Tingo so you can book your The Westin New York Grand Central reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The New York Helmsley Hotel New York City
The Hotel New York City
New York Helmsley Hotel
Hemsley New York
Helmsley Hotel New York
The New York City Helmsley
Helmsley New York
Hotel Style:
#42 Green Hotel in New York City
#126 Luxury Hotel in New York City
#158 Romantic Hotel in New York City
#159 Business Hotel in New York City
#212 Family Hotel in New York City

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This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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