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The Westin New York Grand Central

4.0 of 5 212 East 42nd Street, Between 2nd Ave and 3rd Ave, New York City, NY 10017
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The Westin New York Grand Central
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The Westin New York Grand Central
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1,387 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Albany, Ohio, United States
Contributor
18 reviews 18 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Top rate hotel. Great location. Staff is wonderful. Rooms are spacious & clean. Nice view from our room. Want to go back, but price has increased since we were there 3 weeks ago. Only problem we had was coffee maker was plugged in to the switched outlet and wouldn't work - until we went to leave the room and flipped... More

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Toronto, Canada
Contributor
12 reviews 12 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is within walking distance to Grand Central Station and close to some shopping. The rooms are a good size and the beds are comfortable. The main challenge we always have when finding a hotel in NYC is to find one that that is close to transit/subway line, close to an interesting neighbourhood/attractions, and not be over $300/night. This... More

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Glendora, California
Contributor
16 reviews 16 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We stayed in a corner suite on the 28th floor - with a king bed with a sleeper sofa, which was great for 3 people. We had a nice view! The room was fairly large, but we could hear the wind blowing through our windows and street noise. Wi-fi is not included which is a BIG bummer! Nice big shower,... More

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New York City, New York
Senior Contributor
41 reviews 41 reviews
35 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This is a beautiful hotel in a prime location and with (for NYC) large rooms. It's a pity that so many of the staff have a bad attitude. The bellmen seem to spend all their time standing together in a group and talking to each other while ignoring the guests. The concierge was rude and obnoxious. Otherwise, the facilities are... More

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miami
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Great hotel in a central area of NYC. Easy access to subway, cabs, and walking distance to many places. The rooms are a good size and very comfortable. My only complaint is lack of free wi-fi in rooms. Most hotels today offer free in-room access to wi-fi. The daily rate fee for wi-fi is overpriced, and outdated in today's wi-fi... More

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Charlotte, North Carolina
Contributor
18 reviews 18 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My friends and I stayed here for a recent girl's trip to NYC. The location is absolutely perfect! We were able to walk to most of the places we wanted to go to. The bellmen were very helpful if we needed to get a taxi. The rooms were very spacious, comfortable beds, and very clean. Although this is not your... More

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Top Contributor
57 reviews 57 reviews
32 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This hotel has a great location, the rooms are no frills although there is Starbucks in the room and in the lobby. There is a charge for wifi. It might be fine for a business trip or short stay. You can get a direct airport shuttle from Grand Central to LaGuardia for $14.

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Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Left early to walk the city. Returned at 3:00 but room not cleaned. Called housekeeping to let them know we'd be gone by 5:00 and would like service. We were assured it would be clean. Back at midnight. No one had touched the room. Called down and had to wait for at least some clean towels. Had late checkout and... More

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Auckland, New Zealand
Contributor
19 reviews 19 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Nice hotel, but not up to the 'Westin' standard that I'm used to. Good location, but over priced for what you get. Even for NY standards. I booked because of the name, however I was let down. Nothing obvious, just all over average.

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Wollerau, Switzerland
Top Contributor
75 reviews 75 reviews
22 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for a meeting and the location is very good. Hotel well equipped and the meeting space was good. Staff very efficient and friendly. restaurant and coffee shop good for breakfast., Will add to my list of NYC hotels.

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Additional Information about The Westin New York Grand Central

Address: 212 East 42nd Street, Between 2nd Ave and 3rd Ave, New York City, NY 10017
Phone Number:
Location: United States > New York > New York City > Manhattan
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westin New York Grand Central 4*
Number of rooms: 774
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Also Known As:
The New York Helmsley Hotel New York City
The Hotel New York City
New York Helmsley Hotel
Hemsley New York
Helmsley Hotel New York
The New York City Helmsley
Helmsley New York

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