We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 446 New York City hotels

The Westin New York Grand Central

4.0 of 5 Hotel   |   212 East 42nd Street, Between 2nd Ave and 3rd Ave, New York City, NY 10017 (Manhattan)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Join SPG to save 5% more
Save Saved
You added The Westin New York Grand Central to your Saves list
The Westin New York Grand Central
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
78%
Ranked #182 of 446 hotels in New York City
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
Allison M Ottawa, Canada
Write a Review

1,020 people have reviewed this hotel

Traveler rating
    412
    391
    141
    53
    23
See reviews for
252
296
43
192
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (234)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Ottawa, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

The hotel is great - clean and modern. Easy to walk lots of places. Staff is helpful. Bar staff was friendly and inviting. The best service was from BAKER and JOE MURPHY. I stayed on the weekend and left behind a shoe. I was sure it was lost in the pull out sofa. JOE MURPHY took the time to find... More

Was this review helpful? Yes
Paris, France
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Recently stayed here for a couple of nights for business. Very friendly, professional staff. Rooms pleasant, well equipped, comfortable beds, great city view. Practical location if you need to be around Grand central station and the Chrysler building- a 10 mn walk from the New York Library and 15 from Time Square. My experience with the restaurant LCL for breakfast... More

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 4 days ago NEW

Lady named Hoda at the front desk was really good! Friendly smile, calm demeanor and excellent service! The rooms were very nice, clean and the bed was really comfortable. Rooms were quiet and peaceful.

Was this review helpful? Yes
Braintree, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

We have just returned from our Honeymoon across 3 USA states starting with New York and the Westin Grand Central. From the moment we checked in from the last minute the service and staff was grade 1. Nice clean room everyday, amazing view of the Chrysler building and city from the room. Very comfy bed, huge tv with multi chanels... More

Was this review helpful? Yes
Virginia Beach, Virginia
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Sigh. One word about this place…incompetent. I never feel compelled to write reviews on places but this one’s a negative doozy. On our recent visit a large amount of tournament groups, travel tours and middle aged couples checked in on Friday all at 3pm. Our party of 7 was told we could not check in early when we called so... More

Was this review helpful? Yes 3
Calgary, Alberta, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

First time for my wife and I at this NYC Starwood property. We have done all the Times Square Starwood properties and it was nice to get away from the hustle and bustle! Location down on East 4nd is great, walking distance and the trains are terrific! Rooms were fantastic, loved the bar downstairs but most of all the concierge... More

Was this review helpful? Yes 1
Berkeley, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Reasonable prices for a midtown hotel. It is a Westin, but we felt the hotel fell short in a few ways: Very long waits for elevators, up to ten minutes on Friday and Saturday night. Breakfast options in the hotel quite limited, the continental option is self serve and a la carte at the bar, and quite pricey. Lots of... More

Was this review helpful? Yes 2
Houston, Texas
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Booke reservation on points plan: stay 4/5th night free. Arrived at 8:30pm on Saturday, and room wasn't ready after we walked in the rain with luggage. We were drenched so more annoyed with this delay. Desk agent worked quickly while we snacked in restaurant. We were upgraded to XXL corner king with awesome views on high floor, which was major... More

Was this review helpful? Yes 1
Joe B, Guest Relations Manager at The Westin New York Grand Central, responded to this review

Hello Ebunnyg, Thank you for sharing your wonderful review with us and the TripAdvisor community! I am delighted to see that you enjoyed your Premium Corner King guest room and the amazing view of the city it had to offer! In addition, I have no doubt that you had a revitalizing workout in our very own WestinWORKOUT Fitness Studio. I... More

Orlando, Florida
Contributor
20 reviews 20 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I went to NYC to visit my girlfriends and I have to say I couldn't have picked a better hotel. You could tell every single employee was on the same page; smiling and very attentive without expecting anything. I visit NYC a lot and this is the biggest room I've stayed in by far. I was on the eight floor... More

Was this review helpful? Yes 1
Joe B, Guest Relations Manager at The Westin New York Grand Central, responded to this review

Dear Fresh4yphe, Thank you for taking the time to share the wonderful experience you had with us here at The Westin New York Grand Central! We are pleased to see that you enjoyed your spacious and modernly designed guest room, in addition to the breathtaking view you had of the city! Providing our guests with exceptional service is very important... More

Northampton, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was my first slightly apprehensive visit to New York as a tourist. Not only did I enjoy every second of it - and that is someone who is scared of heights, but could not be dragged away from The Empire State Building - I loved it. Such an amazing location almost opposite The Chrysler Building very close to Grand... More

Was this review helpful? Yes 2
Joe B, Guest Relations Manager at The Westin New York Grand Central, responded to this review

Dear AventurineQ, It sounds like you had a truly special and memorable time with us here at The Westin New York Grand Central. Thank you for choosing to stay with us while celebrating your daughter’s birthday in the city! We hope you both choose to celebrate with us again next year! Thank you for noting our convenient location right next... More

Been to The Westin New York Grand Central? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Westin New York Grand Central

Also Known As:
The New York Helmsley Hotel New York City
The New York Helmsley Hotel
New York Helmsley
The Hotel New York City
New York Helmsley Hotel
Hemsley New York
Helmsley Hotel New York
The New York City Helmsley
Helmsley
Helmsley New York
Address: 212 East 42nd Street, Between 2nd Ave and 3rd Ave, New York City, NY 10017
Phone Number:
Location: United States > New York > New York City > Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#103 Luxury Hotel in New York City
#142 Business Hotel in New York City
#185 Family Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westin New York Grand Central 4*
Official Description (provided by the hotel):
The Westin New York Grand Central hotel is located in the heart of midtown Manhattan. Our hotel is ideal for both leisure and business travelers as it is ideally located near Grand Central Terminal. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Starwood, Tingo, Otel, Venere, Amex, getaroom.com, HotelTravel.com and Priceline so you can book your The Westin New York Grand Central reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage The Westin New York Grand Central, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.