We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Westin New York Grand Central

GreenLeadersBronze level
Hotel website
Hotel deals
212 East 42nd Street, Between 2nd Ave and 3rd Ave, New York City, NY 10017
Special Offer
Breakfast for 2 Included
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
The Westin New York Grand Central
Professional photos View all
Browse nearby
The Westin New York Grand Central
Write a Review

1,707 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (396)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
San Jose, California
1 review
5 of 5 stars Reviewed yesterday NEW

I love Starwood properties and its because of employees like Pei! We red-eyed it from the West coast and arrived tired and worn out when we arrived at the Westin Grand Central in the AM. Pei was able to secure us a eairly checki-n (an upgraded room to boot) with a view and free wifi! The Westin Grand central is... More 

Was this review helpful? Yes
Glasgow, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Visited with daughter and will definitely be back. Great hotel, great location. Found this area quiet compared to hotel in 7th ave last year. Room service excellent and staff really helpful. Can't see me staying anywhere else from now on.

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 days ago NEW

Excellent location for access to the 6 to the UES and quick trip in from LGA. Good sized rooms, especially for New York. Elevtors can get crowded but they're fast. Shout out to Pei at the front desk for taking extra good care of my mother-in-law.

Was this review helpful? Yes 2
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We've just returned from our trip to NYC and couldn't have picked a better hotel! The staff was amazing, everyone was so nice and helpful, especially the manager on duty "Ayan Wilson", The location is perfect, close to the theatres, Time Square and the subway. Our corner room was spacious, nicely decorated, clean and super comfy. we were also on... More 

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed here for 3 nights over memorial day weekend, and consistently everyone i interacted with was brusque, and seemed not to have been trained in basic hospitality etiquette. Felt like a 4 star hotel with the staff from a 1-2 star hotel. Breakfast was also extremely stingy (as is becoming more typical at starwood properties), with food laid out... More 

Was this review helpful? Yes
Los Angeles, California, United States
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

Pei provided us with excellent service and great customer satisfaction. We dealt with various issues that she had gracefully handled with ease making our stay more pleasant and enhancing the experience at the hotel

Was this review helpful? Yes 2
1 review
3 of 5 stars Reviewed 3 days ago NEW via mobile

Great location, but parking was $75-90 for a 24hr period and the noise level in the room from the construction and building fans outside along with traffic was terrible. There was no complimentary breakfast either. The view of the city was blocked by an alleyway and corporate office's.

Was this review helpful? Yes
Chennai (Madras), India
Senior Contributor
45 reviews 45 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel's brilliantly located.. about a couple of blocks from the grand central station on 42nd street.. its a comfortable walk from bryant park and time square, broadway with a number of metro bus stops on the street.. people at the front desk as i checked in were quite rude - but maybe that was an exception as the rest... More 

Was this review helpful? Yes
Top Contributor
92 reviews 92 reviews
20 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Let me start with the beds and pillows were wonderful! Yeah! I was nervous the location was going to be too far off our planned travel because we like to walk when we are in NYC but it was perfect. It was great to be close to grand central as we used the subway. I would stay again.

Was this review helpful? Yes
Philadelphia, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

This is a perfect location in Manhattan - very close to subway line 7 and that connects you to many other lines and transportation. I also had a very pleasant stay this time - the lady who checked me in, Ms. Pei, went above an beyond my need and really made me feel like a Platinum member. I stay at... More 

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question

625 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (385)
Room/suite (124)
View from room (87)
Hotel & grounds (47)
Bathroom (38)
Dining (7)
Videos (2)
Other (80)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (215)
Amenities (17)
Deluxe Corner Room (25)
Deluxe Double Double Room (30)
One Bedroom Suite (40)
Presidential Suite (66)
Restaurants and Bars (6)
The Hotel (31)

Management photos: Courtesy of the property manager

All management photos (25)
Room/suite (9)
Hotel & grounds (5)
Other (11)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...

Staying in Midtown

Neighborhood Profile
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question