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The Westin New York Grand Central

4.0 of 5 212 East 42nd Street, Between 2nd Ave and 3rd Ave, New York City, NY 10017
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The Westin New York Grand Central
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The Westin New York Grand Central
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1,527 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sao Paulo, SP
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The cost vs. benefit is excellent. As many New York hotels the rooms are not very big. However it is very comfort and clean. The restaurant is also very good. it is very close to Grand Central and you are close to everything you need without being in the mist of the turmoil.

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Seattle, Washington
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We recently moved our preferred business hotel from the Westin Time Sq to this location. This is more of a business hotel than the Time Sq location. The room is nicely furnished, with good mattress and a good night sleep. The staff is very attentive and provide very good services. There is a nice breakfast store next door to the... More 

Was this review helpful? Yes 1
Pittsburgh, Pennsylvania
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I have stayed at the Westin GC numerous times and it never disappoints me. I stay for business and find the location near Grand Central Terminal very convenient. The staff have always been friendly and if there is anything I need they have been quick to bring it to my room. As for rooms, they are reasonably large, quite new... More 

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Soquel, California, United States
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The location is simply amazing. To be in the heart of midtown Manhattan and feel you are in an oasis amidst the bustle below. The higher you go the more spectacular the views. My corner king gave me a sunset glance at the Empire State Building and my desk view provided a full frontal of the Chrysler Building. As in... More 

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New York City, New York
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

We reserved two rooms over the Christmas holidays, one for me and my husband and the other for my teenage daughter and two friends. We checked in at 4 pm ..there was a REALLY long and slow line....but only one room was available. The other room was still not available at 6:30 when we left for dinner which means we... More 

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel is near the Central Station but a bit far from Times Square. The roons are big and clean and the staff are friendly. I can't evaluate other issues relative to the hotel because I spent only two nights and I Went to the hotel to just to sleep.

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Boston, Massachusetts
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Good location and room was clean and comfortable. Found the staff to be helpful and valet car service was easy and efficient. I liked that there was a gym and bar on site and lobby was busy but spacious.

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Franschhoek, South Africa
Senior Contributor
48 reviews 48 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is very close to Grand Central station for trains and the subway. Easy to walk from here too to different places. Once you've been in hotels in the far east ,western hotels will always be one step behind. Only my own opinion. The rooms are fine. Everything is working as it should. But the papercups for tea and... More 

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Bhumika B, Executive Assistant at The Westin New York Grand Central, responded to this review

Hello 237susan123237, Thank you for taking the time to review out hotel. I am delighted to hear that were able to enjoy your stay at our hotel and that our hotel’s location worked perfectly during you stay in NYC. It is amazing to hear comment such great comments from our loyal customers. Thank you for your loyalty. We look forward... More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 1 week ago

I stayed for a one night business trip to NY. The rooms are fine and comfortable. The bar service was terrible, very slow to take the order and deliver food in the evening and even worse for breakfast. After waiting over 20 minutes for my order to arrive I had to leave without any food. Not good enough. The problem... More 

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Bhumika B, Executive Assistant at The Westin New York Grand Central, responded to this review

Hello Richard L, Thank you for taking the time out to review our hotel. I am pleased to hear that you enjoyed our room; however disappointed to hear that the service at the bar did not meet you expectoration. I would be delighted to look further in your experience; please feel free to email me at Bhumika.bharucha@westin.com. I look forward... More 

Fishersville, Virginia
Contributor
11 reviews 11 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We were in the city for new Years 2015. The hotel location was fantastic, on 42 street and close to Grand Central. The cost to stay in this hotel on New Years Eve is obscene (about $650/night) but I'm not sure it's materially different at any nice hotel near Times Square on New Years. We were able to get an... More 

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Bhumika B, Executive Assistant at The Westin New York Grand Central, responded to this review

Hello Paw2Be, Thank you for taking the time out to review our hotel. I am delighted to hear you were able to enjoy your stay at our property and were able to enjoy the amenities offered by our hotel. I am glad to hear that our hotel’s location worked for your travels to NYC. As we strive to excel in... More 

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Additional Information about The Westin New York Grand Central

Address: 212 East 42nd Street, Between 2nd Ave and 3rd Ave, New York City, NY 10017
Phone Number:
Location: United States > New York > New York City > Manhattan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin New York Grand Central 4*
Number of rooms: 774
Reservation Options:
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Also Known As:
The New York Helmsley Hotel New York City
The Hotel New York City
New York Helmsley Hotel
Hemsley New York
Helmsley Hotel New York
The New York City Helmsley
Helmsley New York
Hotel Style:
#41 Green Hotel in New York City
#129 Luxury Hotel in New York City
#149 Business Hotel in New York City
#162 Romantic Hotel in New York City
#214 Family Hotel in New York City

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