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All 451 New York City hotels

The Westin New York Grand Central

4.0 of 5 Hotel   |   212 East 42nd Street, Between 2nd Ave and 3rd Ave, New York City, NY 10017 (Manhattan)
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78%
Ranked #190 of 451 hotels in New York City
A recent review
3 of 5 stars reviewed today
welcomehomeworld
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1,237 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (285)
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English first
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed today NEW

Maybe I've been spoiled by other hotels, but this Westin had no wow factor at all. It was fine. Clean. Location is good, but it's not somewhere that I'm racing to stay at again. We did have a problem with our air - the room was frightfully hot, even though the thermostat was set to 65 degrees by the end... More

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Burlginton
2 reviews
4 of 5 stars Reviewed yesterday NEW

The Westin beds are heavenly! We had a corner room and checked in really early expecting to leave our bags but they advised us they had a corner room available immediately. It was a smooth check in and check out. We had only planned on staying one night but stayed two nights and the transition to staying the second night... More

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Lake Forest, California
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

We have stayed at the Westin Grand Central New York three times. Each time I become more satisfied with the location and dependable nature of the hotel. The bell staff is outstanding. They are personable and willing to help - not just extend a hand for a tip. The rooms are good size by New York standards. The beds are... More

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Houston
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

When i was in New York i obviously had a lot to do. And everything was close to me. Out of the door central park was to my right hand side and grand central to the left. Also it was just a couple of blocks from Times Square, it was nice because most cabs are unavailable and expensive.

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San Francisco, California
Top Contributor
68 reviews 68 reviews
62 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed yesterday NEW

I've stayed at this hotel several times over the years (both in its prior incarnation as the Helmsley, and in its current incarnation as the Westin), and since its Helmsley days, it's improved on each stay. My latest stay before this was very good; but my most recent stay was outstanding. This has become a top-quality hotel, and I'm very,... More

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Baltimore, Maryland
Top Contributor
58 reviews 58 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

While this is named Westin, it has gone down a little each time we visit. When we arrive the rooms are never available so it's always the check the bag routine. Then when we got our rooms, the towels were like sandpaper and the tub (which is an original one from a former lifetime) is peeling. There was some black... More

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Atlanta, GA
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed for a few days on Business trip during July 2014. Rooms are not new but kept in good condition. Hotel is not recommended for families. Best attributes were location and restaurant with many unique healthy options for any time of the day. Worst was noise due to worn out windows with not good noise insulation and very small... More

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New York City, New York
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

If you want a beautiful hotel without the congestion of tourists, this is the place!! EVERY person working here is helpful, engaging and friendly. Even my kids were impressed with the employees. It's pet friendly which is what we needed. The rooms are lovely, modern and clean. The location is spot on (like I said without the insane crowds). One... More

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Cape town
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Me and my sis had a great experience at this Hotel. After a long flight of 18 hours, we were pleasantly surprise to check in early. The location was a bonus. Definitely recommending this Hotel to all my friends

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Thousand Oaks, California
Contributor
16 reviews 16 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

i am a lifetime spg gold card holder so i carefully review the negative comments because i know what Westin should be, i proactively reached out to Stephanie Hepner who is in the guest services department. the room was great as i would normally expect. i will definitely stay at this property again. and i will always reach out to... More

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Additional Information about The Westin New York Grand Central

Address: 212 East 42nd Street, Between 2nd Ave and 3rd Ave, New York City, NY 10017
Phone Number:
Location: United States > New York > New York City > Manhattan
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westin New York Grand Central 4*
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Also Known As:
The New York Helmsley Hotel New York City
The Hotel New York City
New York Helmsley Hotel
Hemsley New York
Helmsley Hotel New York
The New York City Helmsley
Helmsley New York

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#110 Luxury Hotel in New York City #142 Romantic Hotel in New York City #148 Business Hotel in New York City #194 Family Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
The Westin New York Grand Central hotel is located in the heart of midtown Manhattan. Our hotel is ideal for both leisure and business travelers as it is ideally located near Grand Central Terminal. ... more   less 
Number of rooms
774

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