We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Westin New York Grand Central

GreenLeadersBronze level
Hotel website
Hotel deals
212 East 42nd Street, Between 2nd Ave and 3rd Ave, New York City, NY 10017
Special Offer
Breakfast for 2 Included
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
The Westin New York Grand Central
Professional photosView all
Browse nearby
The Westin New York Grand Central
Add Photo Write a Review

1,919 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    741
    774
    266
    87
    51
See reviews for
505
528
80
397
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (445)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1919)
  • Mar-May only
    (538)
  • Jun-Aug only
    (523)
  • Sep-Nov only
    (411)
  • Dec-Feb only
    (447)
All months
Karachi, Pakistan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

I had a Premier room that was quite large and had all the amenities which a guest may require. There was no tea making facility available but on my request it was arranged. The Hotel Breakfast was very expensive and just average. My advice would be to stay in this hotel but have breakfast outside.

Was this review helpful? Yes
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I made this reservation through a discount site that does not provide the name of your hotel until after you book. The site offered a GREAT price and it had excellent reviews (95% satisfaction rate). It was advertised as near the theater district and having a good gym. It IS within a quick subway ride to the theater district (although... More 

Was this review helpful? Yes 1
Dallas, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I'm a travel agent and had sent clients to this hotel prior to going myself. They had ranted and raved about the location which is why I chose it. The hotel is a short walk to Grand Central which made getting around the city a breeze. My childhood best friend arrived at the hotel at 6:00am the morning we were... More 

Was this review helpful? Yes 1
Thousand Oaks, CA
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I had stayed here previously when on a business trip, and enjoyed the stay so much that I brought my family here for a vacation. I requested a room at the top floor (I'm not yet a Gold Member) that I could stay on, the 41st floor, and a room with a view of the Empire State Building, which the... More 

Was this review helpful? Yes 1
Los Angeles, CA
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My family and I (5 people) traveled to NYC for some sightseeing and decided to stay at this hotel. We were offered a high floor room that included a great Southern view and we could see part of the Empire State Building. The room was above average for NYC hotel rooms which normally run small. The hotel is pretty narrow,... More 

Was this review helpful? Yes
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a couple of days to spend in the city on our way home from vacation. We selected this hotel because of the price and I was a little concerned it may be out of the way. My concerns were unfounded! From the hotel we easily walked to Time Square and MoMa. The hotel was comfortable, spacious and clean.... More 

Was this review helpful? Yes
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Always a convenient place to stay...love staying on the west side of the island when I have a morning flight out of LGA, helps a lot with time. Also usually very ready to check in to as it isn't a huge hotel.

Was this review helpful? Yes
Bhumika B, Executive Assitant at The Westin New York Grand Central, responded to this review

Hello Joshua v, Thank you for taking the time out to review our hotel. I am delighted to hear that you had a wonderful stay with us. As we strive for excellence in customer service it is wonderful to hear such great things from our guests. Thank you for your feedback and your loyalty. We look forward to welcoming you... More 

Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We checked in with Pei and had a great experience! We needed to check in early and Pei did everything she could to make sure we got a room. She was very friendly and made our experience that much better. The hotel room was nice and it was in a very convenient location.

Was this review helpful? Yes 1
Bhumika B, Executive Assistant at The Westin New York Grand Central, responded to this review

Hello flutieb, Thank you for taking the time out to review our hotel. As we strive for excellence in customer service it is wonderful to hear such great things from our guests. I especially want to thank you for the special mention to our associate Pei; I will be sure to forward your great comments to our management staff so... More 

London, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Good check in process with the lady from Shanghai who lived in Singapore for a while :) (sorry for forgetting your name). Comfortable room, we'll equipped, good gym, good experience and an ok price point as far as new york hotels go. Would stay again.

Was this review helpful? Yes 1
Bhumika B, Executive Assistant at The Westin New York Grand Central, responded to this review

Hello sunbednzi, I am delighted to hear that had a wonderful stay at our property. As we strive for excellence in customer service it is wonderful to hear such great things from our guests. Thank you for your feedback and your loyalty. We look forward to welcoming you soon for another refreshing stay. Sincerely, Bhumika Bharucha Executive Assistant to the... More 

A TripAdvisor Member
1 of 5 stars Reviewed 1 week ago

I prepay my stay for the nights of August 7 and 8 and suppose to receive $140 refund but it is now August 22 and I have not receive the credit to my Visa card in addition the door man during the night of August 7 was terrible in services You would think Westin should have certain level of service... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

654 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (414)
Viewed
Hotel & grounds (51)
Viewed
Bathroom (42)
Viewed
Room/suite (130)
Viewed
View from room (88)
Viewed
Dining (7)
Viewed
9:36
Videos (2)
Viewed
Other (94)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (215)
Viewed
Amenities (17)
Viewed
Deluxe Corner Room (25)
Viewed
Deluxe Double Double Room (30)
Viewed
One Bedroom Suite (40)
Viewed
Presidential Suite (66)
Viewed
Restaurants and Bars (6)
Viewed
The Hotel (31)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Room/suite (9)
Viewed
Hotel & grounds (5)
Viewed
Other (11)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these New York City hotels
Midtown
Grand Hyatt New York
Grand Hyatt New York
#283 of 468 in New York City
4.0 of 5 stars 5,621 reviews
Midtown
The Westin New York at Times Square
The Westin New York at Times Squ...
#179 of 468 in New York City
4.0 of 5 stars 5,137 reviews
Midtown
W New York
W New York
#324 of 468 in New York City
3.5 of 5 stars 3,184 reviews
Show Prices
Show Prices
Show Prices
Midtown
Hilton Manhattan East
Hilton Manhattan East
#236 of 468 in New York City
4.0 of 5 stars 1,623 reviews
Midtown
Sheraton New York Times Square Hotel
Sheraton New York Times Square H...
#288 of 468 in New York City
4.0 of 5 stars 4,187 reviews
Midtown
W New York - Times Square
W New York - Times Square
#253 of 468 in New York City
4.0 of 5 stars 3,160 reviews
Show Prices
Show Prices
Show Prices

Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay