We attended a conference at the Helmsley. First, the lobby was under construction, which was a big turnoff, but I'll cut them some slack on it. The service upon checking in was a bit standoffish. I had reserved a king bed and all they had was two doubles - no apology, just a take it or leave it attitude. The... more

I have just come back from this hotel-we stayed from 26th to 30th October. I must admit I was some what concerned by some of the reviews I read before staying here, but these were totally unfounded. I was in a room with my 12 year old daughter & our friends in a seperate room. On arrival the reception &... more

Four nights from 25 October 2009 with familiy of 2 boys 10 and 13 Foyer and entrance was undergoing a refurbishment which we knew about and did not detract. Shame nowhere for a coffee, but we went for breakfast up to a diner just past the News building which was great friendly and good food. Room was fine not to... more

I recently stayed here on business, and was not impressed. The rooms were outdated and looked very thrown together. They looked like they hadn't but updated in 25 years. The whole first floor lobby is under construction so I imagine it will be nice when done, but now there is no bar, restaurant, anything. There is a reason the rate... more

Hotel was clean and quite. Location was great for us, while our purpose for the trip was shopping and sights. There was a nice view from 32nd floor and traffic noise didn't disturbed us. more

I made my reservation through a travel agent who told me I was getting a good rate because of the renovations to the lobby/restaurant. I called the hotel directly to make a request for a high floor...but I had a feeling that the front desk person that I talked to was not listening to me whatsoever so I called about... more

Great location to main attractions and transportation. Rooms were clean and comfortable and the staff was friendly. Would only downgrade the temperature of the rooms, quite warm, and the lighting was too low of wattage. But overall, 7 days of a good experience. more

Two of us on a business trip, two rooms, two different experiences, He had the 5th floor and found it a tad shabby but serviceable. I was on the 35th floor and found it not so good. A hair on the counter in the bathroom, but I could overlook that, as I had brought my tiny can of Lysol spray.... more

great Hotel, excellent position, big rooms with free wi fi, kind staff more