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The New York Helmsley

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 471 reviews
471 Reviews
5.0 of 5 stars
171
4.0 of 5 stars
199
3.0 of 5 stars
47
2.0 of 5 stars
30
1.0 of 5 stars
24
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#70 of 345 hotels in New York City
Description: Modern, business-oriented hotel 2 blocks from the United Nations and Grand Central Station, convenient to 5th Avenue shopping.
  • Address
    212 E 42nd St
    New York City, NY 10017
Check Rates: $444 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 469 traveler reviews
  • What to Expect:
    • 4 based on 334 reviews Rooms
    • 4 based on 321 reviews Service
    • 4 based on 326 reviews Value
    • 4 based on 335 reviews Cleanliness
    • 4 based on 3 reviews Pool
  • Recommended For:
    • 60% based on 361 reviews Older travelers
    • 50% based on 361 reviews Families with teenagers
    • 50% based on 361 reviews Young singles
    • 40% based on 361 reviews An amazing honeymoon
    • 40% based on 361 reviews Families with young children

Reviews of The New York Helmsley

( 1-10 of 471 )
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2 of 5 stars
Fort Lauderdale, FL
Jul 13, 2008
0/1 found this review helpful

My husband and I were very dissappointed in this hotel. The website we booked it on gave it a 4 star rating. It was definitely a 3 star hotel. We were comparing it to the Grand Hyatt 1 block away because we stayed there on our last visit. The staff was great, location was great, and it was very clean... more

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4 of 5 stars
Salem, MA
Jul 9, 2008
1/1 found this review helpful

Stayed at the Helmsley for two nights in June of 2008 for a leisure weekend in the city with my spouse. The hotel is a favorite of my in-laws and I wasn't disappointed. We had a quiet corner king room with a nice bay window on an upper floor. Room size was surprisingly good for an NYC hotel. The hotel... more

Jul 6, 2008

Just back from a fantastic few days in New York and was very happy with our choice of hotel. We also went with two teenagers (19 and 16) and had a double, double room. The boys did decide that two in a bed was not for them and used the extra bedding to make a bed on the floor which... more

Jul 4, 2008

I recently stayed at the NY Helmsley for three nights. I chose to stay there after the reviews I had seen on Trip Advisor. It was a great choice. The room was clean and a good size for NYC. After fellow reviewers suggested PAX nerxt door for breakfast, I did just that. It is a great and cheap place to... more

Jul 3, 2008
2/2 found this review helpful

Worried by reports of nylon sheets and bad service it was great to experience a fantastic welcome at this well located hotel. We emailed a few days before and requested a room with a view and they certainly delivered. We were on the 40th floor (of 41) with sensational views of the Chrsler Building (just 50 yards to the west)... more

Jun 18, 2008
3/3 found this review helpful

Have just returned from trip to Toronto,New York and Niagara. The New York Helmsley was by far the best of the three. The staff were very efficient from the moment we arrived after an exhausting journey by Amtrac from Toronto(not recommended). We were given a choice of room and were not disappointed. Good quality toiletries and bathrobes provided in the... more

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5 of 5 stars
caseypie
Jun 13, 2008
2/2 found this review helpful

My partner and I stayed at the Helmsley for 5 nights in April and absolutely loved the place. From the moment we arrived we were made very welcome. The staff were amazing. Room on 27th floor with amazing view of chrysler building (requested by email 2 weeks prior to visit). fab view all the way down the street past grand... more

Jun 12, 2008
1/1 found this review helpful

Great hotel on a good location. Spacious room with airco. Not too noisy for such a big city. Nice bathroom with bath. Only thing missing was a minibar. There was even a safe and a ironing board and iron. Big nice bed, nice LCD TV. Free internet in the hall, but only one computer. Service was fine and the employees... more

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5 of 5 stars
North Carolina
Jun 4, 2008
1/1 found this review helpful

Three friends and I stayed at the New York Helmsley from May 22-May 25. When we arrived we were immediately greeted by a hotel employee who helped us with our bags and parked the car. He was extremely pleasant. Inside we did not have to wait on line to check-in as they were ample employees on hand. Check in was... more

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2 of 5 stars
Washington, DC
Jun 3, 2008
0/3 found this review helpful

I travel a lot on business, and was sent to a conference at the Helmsley in January 2008. I checked in late. Great, professional service at the front desk. The room was OK. Apparently clean. But noisy. I was probably on the 30th floor or so and I swear I could hear every single thing that happened on the street... more

Management response from
TheNYHelmsley, Customer Service Manager

Disconcerting on several fronts…the reference that “… once I got home and I had all of these weird bite/rash things all over my legs,” indicates another skin-related reaction and source, as a bed-bug bite presents immediately and requires no incubation period. Noting that you stayed last January also limits our ability to research or properly react to your comments, six...

Reviews of The New York Helmsley

( 1-10 of 471 )
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The New York Helmsley Address

212 E 42nd St, New York City, NY 10017