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The Mansfield

4.0 of 5 12 West 44th Street, Off of Fifth Avenue, New York City, NY 10036
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The Mansfield
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The Mansfield
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1,247 reviews from our community

Traveler rating
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    207
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
1 of 5 stars Reviewed yesterday NEW

Found this place through Hotwire and they overcharged me on top of what I paid Hotwire. Then after two weeks straight their accounting department doesn't return ANY PHONE CALLS - and front desk is clueless as to what is going on. I guess I'm out the money they charged me since I am in Philadelphia and can't get up there... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed yesterday NEW

I literally just checked out a few hours ago, and I'm very pleased with my experience. This hotel is older, but very nice and clean. The room was nice, clean, and, and perfectly sized for what I needed. Great location, could walk everywhere I wanted to go! The staff was absolutely AMAZING! They are by far the friendliest hotel staff... More 

Was this review helpful? Yes
Fort Myers Beach, Florida
Contributor
15 reviews 15 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I like this hotel. It's very relaxing and has a great vibe. The staff is friendly and they have pretty comfortable beds. Rooms are pretty tight though, bathrooms are small. Other than that I think they did an overall good job on the decor. The library is very nice as well. Cool bar, although I did not get to go... More 

Was this review helpful? Yes 2
Lisa G, General Manager at The Mansfield, responded to this review

Dear BigRalph90, Thank you for taking your time and leaving a trip advisor review on the Mansfield Hotel. I am very happy to learn that you loved the ambiance of the hotel as well as the bar. Hopefully next time you come you can sit and have a drink. We look forward to having you again. Best Regards, Lisa Grossberg More 

New York
1 review
5 of 5 stars Reviewed 1 week ago

This was my first time staying at the Mansfield Hotel but certainly not my last. The hotel was beautiful, the staff very friendly and helpful and the prices were great. The hotel is located on a few short blocks from downtown Times Square. I brought my three nieces in to see a Broadway show and everything was in walking distance... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Lisa G, General Manager at The Mansfield, responded to this review

Dear Barry C, Thank you for choosing the Mansfield hotel and leaving a review following your stay. I am very pleased to learn that you loved the location of the hotel, definitely makes out hotel a true hidden. We look forward to having you stay with us again. Best Regards, Lisa Grossberg More 

New York
1 review
2 of 5 stars Reviewed 1 week ago

While the location is great and the staff is friendly, it seems that they've done a superficial job renovating this hotel. Our bed was tired, and the room was cold/drafty. It was not a horrible experience. The bathroom was clean and nicely appointed, and the room have a fresh coat of paint. I see that there is scaffolding still up... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Lisa G, General Manager at The Mansfield, responded to this review

Dear David W, Thank you for taking the time and leaving a review for the Mansfield Hotel. I am very happy to learn that you loved our location and were comfortable in our beds. We would like to have you stay with us again the next time you are in New York City. Best Regards, Lisa Grossberg More 

Altoona, Iowa
2 reviews
5 of 5 stars Reviewed 1 week ago

I stumbled across the Mansfield while scrambling for a hotel after my flight was cancelled and am glad I did! The building itself is from the early 1900's and hasn't been "remodeled" like many other older buildings have. From the dark hardwood floors in every room to the décor, it looks straight from the past. The room was pretty small... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Lisa G, General Manager at The Mansfield, responded to this review

Dear randys401, I am glad that you chose the Mansfield hotel and loved the hotels ambiance.We are delighted you chose to stay with us and hope you will return on your next trip to New York City! Please be sure to visit our website for our lowest rates and seasonal packages. We also offer recommendations on our favorite places to... More 

Sao Paulo, SP
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The Mansfield Hotel has a great location, right on Midtown's center, good rooms and bed and have some amenities that are worthy, such as coffe, cookies, flavorized water and others. Try to stay in 2 bedroom suite. They're the original Mansfield Hotel suites!

Was this review helpful? Yes
Lisa G, General Manager at The Mansfield, responded to this review

Dear Francisco D, First and foremost, I would like to extend my sincerest thanks to you for making The Shoreham your hotel of choice on your visit to New York. I am pleased you enjoyed our prime location. We look forward to having you back! Regards, Lisa Grossberg More 

Akron, Ohio
Contributor
19 reviews 19 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at The Mansfield for two nights in January. This is a lovely boutique hotel right near the bustle of Times Square and the Theatre district. We were steps away from several convenient subway stations. While our room was small, it was stylish, comfortable, and quiet. The lobby and public spaces were classic and impressive. The... More 

Was this review helpful? Yes
Lisa G, General Manager at The Mansfield, responded to this review

Dear muckates, Thank you for the feedback on your recent stay with us at The Mansfield. I am delighted you enjoyed your stay. We pride ourselves on making a positive impression on all guests, and I truly appreciate your kind acknowledgement. Please be assured that we continuously review all guest feedback in order to improve our service. On behalf of... More 

Southbury, CT
Contributor
13 reviews 13 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed there for 2 nights this week while on business, my usual hotels were all booked up and Mansfield had a convenient location. There were a number of fundamental flaws with the hotel as follows; Construction on street below overnight, truck noise was horrible from 3:00 am on through morning hours, hotel doesn't have good soundproofing - I was... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Lisa G, General Manager at The Mansfield, responded to this review

Dear Dave R, Thank you for sparing the time to post your review. We do appreciate hearing from our guests, as their comments are vital for us to continue in improving our services. Please accept my sincere apologies for our lack of communication; we pride ourselves in offering the best customer service possible. I hope that you will provide us... More 

Curitiba
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was travelling with both my wife and mother-in-law and we were looking for hotels that could accommodate the three of us allowing some privacy at the same time. A lot of NY hotels had sofa-beds in regular rooms but they had no walls dividing the room in two (which would work fine for kids/parents but not for our case).... More 

Was this review helpful? Yes 2
Lisa G, General Manager at The Mansfield, responded to this review

Dear Brandalize B, Thank you for your candid and thorough review. I am very pleased that you chose to stay with us and leave a review following your stay. I a happy that you loved our location and you found our beds to be comfortable. Please look out for our special email blasts as we would love to have you... More 

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Additional Information about The Mansfield

Address: 12 West 44th Street, Off of Fifth Avenue, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Mansfield 4*
Number of rooms: 126
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Also Known As:
The Mansfield Hotel New York City
Mansfield New York City
Mansfield Hotel New York City
Hotel Style:
#37 Best Value Hotel in New York City
#144 Luxury Hotel in New York City
#205 Romantic Hotel in New York City
#206 Family Hotel in New York City
#231 Business Hotel in New York City

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