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The Mansfield

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12 West 44th Street, Off of Fifth Avenue, New York City, NY 10036
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The Mansfield
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The Mansfield
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1,279 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Baldwinsville, New York
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

The Mansfield is a building that is a step back in time with rich detailed structure and woodwork. The staff is also of the long ago era when service was considered an art. Everyone was attentive without being intrusive. Our needs were met almost before we could ask. Food at the onsite restaurant was excellent. Location is perfect - short... More 

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New York
1 review
5 of 5 stars Reviewed yesterday NEW

The Mansfield is a perfect location for a trip to NY with teenage girls. The staff upgraded us to a 2 bedroom apartment, brought complimentary cheesecake up to the room when they heard it was one of the girls birthdays and made us feel so very spoiled during our stay. The hotel is a central hub to see all the... More 

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Pasadena, Maryland
Contributor
15 reviews 15 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

Took a short trip to NYC with my daughter for her b-day. Hotel was the best price for the location (less than 2 blocks from Times Square, American Doll Store, and Rockefeller ctr). Front desk staff was very friendly and check in and out was a breeze. Room was small (but to be expected for nyc) but clean and comfortable.... More 

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1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

we were a tad bit disappointed with our small room and the non existent view... (This was after my husband received a free upgrade) I can only assume the standard room to be even more disappointing. Breakfast and service was good at cafe but coffee was horrendous ... We had booked a night stay with complementary breakfast and top of... More 

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New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The ONLY enhancement that I would recommend would be an upgrade of the quality of towels provided. Everything else exceeded our expectations and was wonderful. Would definitely recommend the property and expect to return for another stay in the near future.

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Was this review helpful? Yes 2
Lisa G, General Manager at The Mansfield, responded to this review

Dear Bayle J, Thank you for choosing the Mansfield and leaving a review following your stay. I am happy to read that you loved the Mansfield, and I will be sure to account your comments improvement. We look forward to having you stay with us again. Best, Lisa Grossberg More 

Ithaca, New York
Contributor
15 reviews 15 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel gets a 3 instead of a 4 because the rooms are in need of updating. The Hotel itself is quite nice and the service is excellent. The old elevators are a bit scary, but overall the building has a lot of "old New York" charm. The location is awesome...just a few blocks to Times Square, Broadway theater, and... More 

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Lisa G, General Manager at The Mansfield, responded to this review

Dear Elice_12, Thank you for your candid and thorough review. I will be sure to share your positive notes with my team; they will be thrilled to hear that their service and the hotel’s amenities made your stay unforgettable. I will also share your constructive feedback in order to help us improve. We look forward to welcoming you back on... More 

Pikeville
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I am so surprised and pleased. The hotel has a beautiful old world charm, extremely well maintained and wonderful staff. I was worried when the price was so reasonable, but I felt like I was in a 5 star hotel. Wonderful place and I highly recommend it.

Review collected in partnership with this hotel

Was this review helpful? Yes 4
Lisa G, General Manager at The Mansfield, responded to this review

Dear Lucy D, Thank you for choosing the Mansfield Hotel. I am very happy you were pleased with your stay. Please look out for special email promotions as we would love to have you stay with us again. Regards, Lisa Grossberg More 

San Francisco, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I booked this hotel for my work colleague on a last minute trip to NYC. Lori helped me with the reservation - she was friendly, knowledgeable, and efficient! The hotel is also in a convenient location near Bryant Park. The great service and location made all the difference. My work colleague also told me that he enjoyed his stay as... More 

Review collected in partnership with Denihan

Was this review helpful? Yes 1
Lisa G, General Manager at The Mansfield, responded to this review

Dear Rosannalm910, Thank you so much for the review! We are happy that you chose the Mansfield for your colleague and that he had a helpful and peaceful stay. We hope that you would chose this hotel for all your other colleagues in the future =) Best Regards, Lisa Grossberg More 

Lexington, Massachusetts
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Service was excellent. Location can't be beat. Not for everyone, but we loved the quirky historical details: the bay windows, the folding doors, the staircase railings, the library with its book collection. And the 24 hour espresso machine was great.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Lisa G, General Manager at The Mansfield, responded to this review

Dear Missusweasley, Thank you for choosing the Mansfield as your hotel of choice in New York city. I am pleased to learn that you loved the décor of the hotel including the stair case and library. We were very happy to have you as a guest and would love o have you stay with us in the future. Regards, Lisa... More 

Bronte, Tx
Contributor
17 reviews 17 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked 3 rooms for 3 couples over Valentines Day weekend staying 4 nights. What a lovely hotel. Historical and charming. Location was fabulous (can't be beat for the price) and the staff were all wonderful. The club room was AMAZING. Cozy and inviting with an espresso machine available 24 hours a day. The M Bar had wonderful martinis. Can't... More 

Was this review helpful? Yes 1
Lisa G, General Manager at The Mansfield, responded to this review

Dear Ashley B, Thank you for such wonderful review, We are very happy that we were able to make your Valentines day fabulous. I am also ecstatic to learn that you loved the historical feel of the hotel as well as our M bar. Please look our for our special promotions as we would love to have you back as... More 

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