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The Mansfield

4.0 of 5 12 West 44th Street, Off of Fifth Avenue, New York City, NY 10036
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The Mansfield
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The Mansfield
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1,153 reviews from our community

Traveler rating
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    432
    195
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154
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
3 of 5 stars Reviewed yesterday NEW via mobile

The Location is just great- That was the Main reason we Chose the Mansfield. Our First room was very loud, so we asked if we could Change. We could, the Second Rom Had no daylight At all, but for US, that was Fine. It was directed to a shaft, all you could See were dark walls. We didnt mind, but... More

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New York
1 review
1 of 5 stars Reviewed yesterday NEW

Room was too small. 2 overhead light were out upon entering room. No doorknobs on interior of bathroom door. Bathroom doors were very shabby. Bed was not connected to headboard which lead to bed rolling . Locks on bed rollers did not work. Bed kept rolling against bathroom doors. Lacked amenities that other 1 or 2 star hotels offered. Too... More

Review collected in partnership with this hotel

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New York
1 review
1 of 5 stars Reviewed 4 days ago NEW

At check in I asked for a room on a high floor with a view. I was told the hotel was sandwiched by other buildings so really didn't have any views. Okay - I get that. But my room had one window which looked out into a small, dark interior air shaft. The people in their offices in the next... More

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Brownsburg, Indiana
1 review
5 of 5 stars Reviewed 6 days ago NEW

This was my 4th stay at The Mansfield and I am always very pleased with my stay. The staff is exceptional and eager to make the guests feel comfortable. The location is ideal and the quality of the room for the price paid is beyond compare.

Review collected in partnership with this hotel

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Lisa G, General Manager at The Mansfield, responded to this review

Dear Michelle F, Thank you for being such a wonderful loyal guest. I am very happy to learn that the Mansfield has become your home away from home. I am also happy that you love the hotel. I look forward to having you again. Regards, Lisa Grossberg More

Philadelphia, Pennsylvania
1 review
2 of 5 stars Reviewed 1 week ago

This hotel has some nice rooms but Rm 703 was not one. Street noise not muffled cause of A/C still in window, poor room lighting, bathroom shower and toilet unbelievably small and sink on bedroom wall with glass counter making it's plumbing about the only art in room. Windows thermopane, but radiator put out cold air on cold night, blanket... More

Review collected in partnership with this hotel

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Lisa G, General Manager at The Mansfield, responded to this review

Dear Perry B, Thank you for taking the time to write about your recent stay at The Shoreham. We are sincerely sorry to hear that the visit did not reflect the high standards that we set for our hotel. We value your comments and we will take whatever steps we can to correct the problem. I welcome the opportunity to... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This is the second time I stay at the Mansfield hotel, and I wasn't disappointed. The first time I stayed there I stayed with my son and daughter so we stayed in a studio room and this time it was just my husband and I, so we stayed in the regular room. The room was perfect for us, it had... More

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Lisa G, General Manager at The Mansfield, responded to this review

Dear Yvitoledo, Thank you for taking the time to share your valuable and candid feedback with us. We are truly delighted that we exceeded your expectations from our location and comfortable beds. We look forward to welcoming you back again. Regards, Lisa Grossberg More

Boston, Massachusetts
1 review
3 of 5 stars Reviewed 1 week ago

They gave me a 2 bedroom (King size beds) suite based on no other rooms available. Lucky they did as one of the beds had a broken mattress. The other was fine. The bathroom was extremely narrow and not easy to navigate. There was no coffee machine in the room. I paid $477 for the room based on a single... More

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Lisa G, General Manager at The Mansfield, responded to this review

Dear Richard S, Thank you for taking the time to write about your recent stay at The Mansfield We are sincerely sorry to hear that the visit did not reflect the high standards that we set for our hotel. I understand there is a fine line between price and value. I welcome the opportunity to reach out to myself directly,... More

South Glens Falls, New York
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

This old hotel is a block and a half from Time Square on a quiet street. There is an Espresso Lounge ( library) with free wi-fi. In your room wi-fi would be $18. The check in was quick and friendly. There are two small elevators. The one on the left has a VERY narrow doorway. My son is a big... More

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Lisa G, General Manager at The Mansfield, responded to this review

Dear Willnotcook, Thank you for taking your time and leaving a trip advisor review following your stay. I am pleased to learn that you loved the ambiance of the hotel the old centric feel makes us feel a little more at home than at a hotel. I hope that you would come back and visit us the next time you... More

North Plainfield, New Jersey
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
169 helpful votes 169 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It was ok. The room is just a tad bigger than an inside cabin on a ship. It serves the purpose of sleeping and that's about it. Pillows were a but stiff, too, but mattress was just fine. I got the basic room with one bed. No view.. window looked out to a brick wall. Toiletries were good but no... More

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Lisa G, General Manager at The Mansfield, responded to this review

Dear Tecknik, Thank you for taking your time and leaving a trip advisor review on the Mansfield Hotel. I am pleased to learn that you enjoyed the location of the hotel. Our close proximity to times square makes for an amazing stay! I am glad that you like your overall stay, please check out our different packages as we would... More

New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Great location, staff very friendly and helping. Rooms were dark and great for sleeping. Like many reviewers commented, the rooms are small which is expected for NYC. The rooms were very comfortable and slept great. I would stay here again. If staying here please request a room on the back of the building, the front tends to be quite loud... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Lisa G, General Manager at The Mansfield, responded to this review

Dear Dan A, Thank you for such a wonderful review – I am extremely happy to read that The Mansfield left you with a positive first impression. We strive to provide all our guests with a luxury liberated experience that exceeds expectations. I am delighted that you were able to find a comfortable stay in our hotel, and to learn... More

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Additional Information about The Mansfield

Address: 12 West 44th Street, Off of Fifth Avenue, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Mansfield 4*
Number of rooms: 126
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Also Known As:
The Mansfield Hotel New York City
Mansfield New York City
Mansfield Hotel New York City

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