We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Lowell Hotel

5.0 of 5 28 East 63rd Street, Between Madison and Park Avenues, New York City, NY 10065
Hotel website
Hotel packages
Special Deal
Free breakfast with your stay
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Certificate of Excellence 2014
Lowell Hotel
Professional photos View all
Browse nearby
Lowell Hotel
Write a Review

139 reviews from our community

Traveler rating
    108
    15
    7
    6
    3
See reviews for
21
49
17
33
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (139)
  • Mar-May only
    (36)
  • Jun-Aug only
    (33)
  • Sep-Nov only
    (39)
  • Dec-Feb only
    (31)
All months
There are newer reviews for Lowell Hotel
See the most recent reviews
New Orleans, Louisiana, United States
Top Contributor
50 reviews 50 reviews
27 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 12, 2014

This may be the best hotel experience I've ever had! Property itself is immaculately maintained, and the rooms are spacious by NYC standards. Mine even had a small kitchenette. Well supplied gym, with complimentary sports drinks and power bars. Staff is very welcoming and professional as well. Can't say enough great things about it.

Was this review helpful? Yes 1
Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear Glen M, Thank you so much for sharing your positive experience at The Lowell! We are delighted to learn that you enjoyed our property amenities and we able to make use of each during your stay. Your warm recognition of our associates has been shared and they are grateful for your observations. We truly hope we have the pleasure... More 

Birmingham, Michigan
Top Contributor
78 reviews 78 reviews
19 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed May 24, 2014

It's been two and a half years since my last review of The Lowell in NYC. Nothing has changed, which believe me is the ultimate compliment. This place is a jewel that we visit at least two times every year. That said, I would like to re-post my previous review. I believe we've been staying at the Lowell for approximately... More 

Was this review helpful? Yes 1
Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear MLP50, We are so thankful that you took this time to reiterate your positive impressions of The Lowell. Your comments are a testament to our drive for excellence in guest service and creating a home away from home atmosphere, so our guests may enjoy an oasis within Manhattan. We are so grateful to you that you continue to return... More 

Alexandria, Virginia, United States
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed May 14, 2014

I loved everything about this hotel! The room was beautiful, the service amazing and the location ideal. We have a small son and the hotel is only blocks from the Central Park Zoo, great restaurants, plenty of excellent shopping and Rock Center. I can't wait to stay at the Lowell again with my family or on business travel.

Was this review helpful? Yes 1
Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear Brendan H, We very much appreciate your kind remarks about The Lowell and your recent stay with us. Our team consistently strives to provide the highest quality of service to our guests. We are lucky to enjoy such a central location to many of Manhattan’s greatest attractions, dining and shopping. We truly hope we have the pleasure of welcoming... More 

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 2, 2014

Stayed at The Lowell Hotel back in November for 10 days, just being like home. Think that is what I like the most. The tiny lobby where you are greeted by the guest relations team asking you how your day was and they mean it, they are genuinely interest in you. Love the breakfast, Patrick and his team is incredible... More 

Was this review helpful? Yes 2
Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear Worldtraveler30, We are grateful to you for sharing your positive impressions of The Lowell. We thrive on personalized service and how we may improve the day of each of our guests. Your comments have been shared with our Food & Beverage team and they are delighted to learn of your service recognition and that you enjoyed our breakfast. For... More 

Los Angeles, California
Contributor
15 reviews 15 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed April 15, 2014

I stayed at the lovely Lowell hotel last year and meant to write this review: as I was hurriedly packing my bags to run to the airport one of my bags split open (never learned how to pack properly) - I went to the front desk the the 2 reception women were so sweet and accommodating - they kept the... More 

Was this review helpful? Yes 2
Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear Laurensd1111, Thank you so much for sharing such a positive review of your stay at The Lowell. Our goal is to provide the highest quality service and we are grateful for your kind recognition. We strive to provide the most comfortable and relaxing accommodation so it feels like a home away from home, while you are enjoying the surroundings... More 

Amelia Island, FL
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed April 6, 2014

Great location in the city, but felt peaceful and quiet after hours of walking in the hubbub of NYC. Upon our arrival, we were delighted to find a delicious afternoon tea available (we ate all of it!). It felt like we were in London. Rooms were a good size and very well maintained. The management was helpful. We would stay... More 

Was this review helpful? Yes
Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear WoodyB, We are delighted to hear you enjoyed your most recent stay with us and found a quiet oasis within the city. Our afternoon tea which is served in our Pembroke Room makes for a wonderful experience and we are so pleased that you were able to enjoy during your time with us. Your positive comments have been shared... More 

Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 15, 2014

This small hotel is tucked into a neighborhood just around the corner from nearly everything in NYC ~ fabulous location. The rooms are spacious, clean and well appointed. Staff is courteous and helpful. Can't wait to visit again.

Was this review helpful? Yes
Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear Hockeymom472014, Thank you so much for sharing your positive impressions of The Lowell. Your comments have been shared with our entire team. We are thrilled that you enjoyed your stay and do hope that we have the opportunity to welcome you back in the near future. Sincerely yours, Sarah Bolton Guest Relations Manager More 

Saint Louis, Missouri
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 12, 2014

Just stayed for a long week-end. The décor and service were beyond belief. The bathroom was about the size of my 1st apartment. The location was in one of the best (maybe the best) neighborhoods in the world-the whole world. Words cannot express how remarkable this place is. One pays a hefty price for all this, but it is worth... More 

Was this review helpful? Yes
Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear John R, We want to thank you for your wonderful review. We are so delighted to hear that you enjoyed your stay with us and had such a remarkable experience at The Lowell. All of our team members are grateful to hear their service was recognized. We are truly lucky to enjoy such a coveted location in the Upper... More 

Miami Beach, Florida
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 3, 2014

I booked two nights for my girlfriend's 30th birthday, as I was looking for something very special and exceptional. The hotel staff have an arrogant attitude which makes you feel anything but. I do need to add that the head of concierge and front door man were the exceptions. We had a junior deluxe suite in an empty hotel, which... More 

Was this review helpful? Yes 3
Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear ukinmiami, Thank you for taking the time to share your impressions of your recent stay with us at The Lowell. We understand that your weekend was a special one and we are so disappointed to read that we failed your expectations. At the Lowell we take pride in providing personalized service and having the opportunity to recognize one’s special... More 

Boston, Massachusetts
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 6, 2014

I was really excited for this place when my fiance and I went. Sadly it was very disappointing. Although the tea set up was pretty, the champagne was not good, the sandwich bread was a bit stale, almost all of the petit fours you can tell were not fresh. The best part of the place were the macaroons and they... More 

Was this review helpful? Yes 4
Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear Cynthia G, Thank you so very much for your invaluable feedback from your most recent Afternoon Tea experience in our Pembroke Room. We appreciate your comments so we may address the areas that need improvement. I am writing on behalf of our Chef de Cuisine who is aware of your comments along with our entire Food and Beverage Team.... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Lowell Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Lowell Hotel

Address: 28 East 63rd Street, Between Madison and Park Avenues, New York City, NY 10065
Phone Number:
Location: United States > New York > New York City > Manhattan , Upper East Side
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Lowell Hotel 5*
Number of rooms: 65
Reservation Options:
TripAdvisor is proud to partner with Orbitz, T4B, LHW, Hotels.com, Expedia, Cheap Tickets, HotelTravel.com, Priceline, Booking.com, TripOnline SA, Jetsetter and Tingo so you can book your Lowell Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Lowell Hotel New York City
Lowell New York City
Hotel Style:
#53 Business Hotel in New York City
#70 Luxury Hotel in New York City
#107 Romantic Hotel in New York City

749 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (21)
Viewed
Room/suite (7)
Viewed
Dining (3)
Viewed
Bathroom (3)
Viewed
Hotel & grounds (1)
Viewed
View from room (1)
Viewed
Other (6)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (677)
Viewed
Junior Suite (49)
Viewed
Manhattan Suite (89)
Viewed
One-Bedroom Suite (68)
Viewed
One-Bedroom Suite - 2 (70)
Viewed
Penthouse A (299)
Viewed
Restaurants and Bars (18)
Viewed
Standard Room (41)
Viewed
The Hotel (43)

Management photos: Courtesy of the property manager

Viewed
All management photos (52)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (39)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay

Staying in Upper East Side

Neighborhood Profile
Upper East Side
Combining quiet residential neighborhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighborhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
Explore this neighborhood