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Lowell Hotel

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28 East 63rd Street, Between Madison and Park Avenues, New York City, NY 10065
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Lowell Hotel
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Lowell Hotel
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158 reviews from our community

Traveler rating
    123
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    3
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Dalton, Massachusetts
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed yesterday NEW

this was my second time visiting The Lowell hotel , The staff is very welcoming from the moment you walk in the door your greeted by name , front desk staff is always so welcoming and interested to ensure that you are well versed in the area , Jesus the bell man knew me by name everytime i saw him... More 

Was this review helpful? Yes
Barcelona, Spain
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have stayed for my 3rd time and I think they deserve a very positive feedback. From the arrival, (doorman), to the departure, all the staff is absolutely amazing. Rooms are very comfortable, bathroom spacious, nice amenities from a very nice GM who I had the pleasure of meeting to say Than You!

Was this review helpful? Yes 1
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear Igdyom, Thank you very much for taking the time to review The Lowell and for sharing with others your positive impressions of our hotel. I also very much appreciate and enjoyed meeting you. We look forward to welcoming you back hopefully very soon. Kind regards, Heiko Kuenstle General Manager More 

Toronto, ON
Top Contributor
72 reviews 72 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It's expensive (but hey, this is Manhattan) but still offers good value for anyone looking for luxury combined with charm and personal service in the heart of the upper east side. It feels smaller than it is - and in this case that's a very good thing. The feel is intimate, and that makes you feel at home from the... More 

Was this review helpful? Yes
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear StilltheOldie, We are delighted to hear about how pleased you were with having discovered The Lowell and our unique characteristics, including our location, etc. We hope to welcome you back to The Lowell very soon. Kind regards, Heiko Kuenstle General Manager More 

Mexico City, Mexico
Top Contributor
96 reviews 96 reviews
82 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed March 27, 2015

This amazing hotel never disappoints me. If staying on the upper east side, this is the only place I will stay. From the moment you are greeted exiting the taxi, you are treated warmly and graciously. I highly recommend staying no where else in this part of NYC.

Was this review helpful? Yes
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear Ashton B., We strive to make all of our guests feel as you do about your stays here. Thank you for returning to The Lowell and we look forward to your next visit. Kind regards, Heiko Kuenstle General Manager More 

Contributor
20 reviews 20 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 21, 2015

Stayed here for a week while on business in NY and really enjoyed it. Lovely small, intimate boutique hotel in a great location and very convenient for all the main stores. The staff were very attentive and the team serving breakfast were lovely. All in all a very comfortable stay. Would recommend to anyone looking for a quiet, cosy hotel.

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Heiko K, General Manager at Lowell Hotel, responded to this review

Dear Bettydarling1, Thank you for taking the time to share your positive impressions about your stay at The Lowell. Our employees are proud to do everything possible for our guests to make their stay a pleasant one, including remembering personal preferences, etc. We hope you will come back and join us again soon! Kind regards, Heiko Kuenstle, General Manager More 

Naples, Florida
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 17, 2015

Staying here is like being at home or visiting a wealthy friend with great taste. A true Oasis in busy, hectic Gotham. Great access to all the great venues of the Upper East Side. Stay here if you're looking for a home away from home in NYC.

Was this review helpful? Yes
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear AstuteObserver, We are very happy to hear that we were able to make you feel "home away from home". We strive to add a personal touch in everything we do, from welcoming you with cider or lemonade and cookies in the lobby, to lighting your fireplace on a cold night. We hope to be your home away from home... More 

Sausalito, California
Senior Contributor
40 reviews 40 reviews
35 hotel reviews
191 helpful votes 191 helpful votes
2 of 5 stars Reviewed March 8, 2015

My husband and I were excited to be trying out a new hotel in Manhattan as we go there several times a year and have yet to find a favorite spot. We researched the Lowell and thought it looked like a good place to stay for a couple of nights. We reserved a two bedroom suite as one of us... More 

Was this review helpful? Yes 4
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear Lucindaw, I was saddened to learn that you had a disappointing stay with us. Please rest assured that we will be committed to turning around your experience should you decide to give us another opportunity. Since we are such a small property, we take great pride in having many individually appointed rooms and suites and I am certain that... More 

Downingtown, Pennsylvania
Top Contributor
111 reviews 111 reviews
23 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed February 21, 2015

From the very elegant lobby to the stylish rooms everything was just perfect. It is located in a very quiet location but still being very close to everything. The hotel staff were all very pleasant and helpful. We will definitely be back.

Was this review helpful? Yes 1
Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear jojoruss, Our kind thanks for sharing your recent feedback. Your impressions have been shared with our entire team and they are thrilled that you enjoyed your stay. We look forward to welcoming you back home again soon, Sarah Bolton Marketing Manager More 

Brooklyn, New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 18, 2015

This is high luxury, though very understated. It's classic elegance. The hotel is decorated in such a way it makes you feel like you have been there for a while-except its pristine clean. It feels like a sumptuous home away from home. My husband and I had originally booked a standard Lowell King room through Jetsetter but we were upgraded... More 

Was this review helpful? Yes 3
Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear BaahBaaBlackSheep, Thank you so much for sharing your feedback from your recent Valentine’s Day stay with us. We are so happy that we were able to upgrade you and we thank Maria for taking such great care in her careful consideration. Both Maria and Laura continue to offer exceptional service to our guests and we are grateful to have... More 

North Andover, Massachusetts
Top Contributor
68 reviews 68 reviews
18 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed February 17, 2015

We spent three of the coldest nights NYC has experienced in years at the Lowell. I mention this because it's about 20 blocks from mid-town, so if you're planning a theatre trip (as we did) or expect to spend most of your time in that part of town, be prepared for a 25 to 30 minute walk each way. I... More 

Was this review helpful? Yes 3
Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear aaronclark, We are so grateful that you have shared your in depth impressions of The Lowell with the Trip Advisor community and also took the time to share your photos! We are delighted that you enjoyed one of our newly refurbished Lowell King rooms and beautiful Crema Marfil & Breccia Rosia marble bathroom. Our Deluxe Junior Suites, One Bedroom... More 

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Upper East Side
Combining quiet residential neighborhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighborhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
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