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All 451 New York City hotels

Lowell Hotel

5.0 of 5 Hotel   |   28 East 63rd Street, Between Madison and Park Avenues, New York City, NY 10065 (Manhattan)
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88%
Ranked #77 of 451 hotels in New York City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Emened London, United Kingdom
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  • Reviews (125)
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125 people have reviewed this hotel

Traveler rating
    97
    14
    6
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    2
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18
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
London, United Kingdom
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Lowell for three days prior to joining a cruise. It was recommended by friends and they were spot on. It is the best boutique city hotel we have ever stayed at. Situated near the corner of 63rd and Madison it is a stones throw to Central Park and Fifth avenue. It is a small family operated... More

Was this review helpful? Yes
Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear Emened, Thank you so very much for sharing your experience with us. I personally remember you, and do hope that you had a lovely time on the cruise after you departed from us! Our entire team focuses on providing the highest service standards to ensure our guests have an exceptional stay. You must come back in the fall or... More

Senior Contributor
44 reviews 44 reviews
29 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 1 week ago

I spent just one night in the Lowell. I always try to book via law.com, and I prefer the Upper East Side. The Lowell is a very small hotel. There is no big lobby, and the floors are pretty small, too. One should love this private atmosphere. The service was overwhelming. The room was in best shape, in a timeless... More

Was this review helpful? Yes
Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear Maximilian K, We are so pleased to receive such a pleasant review! We are delighted that you enjoy our intimate and relaxing atmosphere. We continuously strive to provide this environment through our service initiatives and amenities. Our new white bathrooms are ones that are often highly requested. We have taken your comments regarding the air conditioning into consideration and... More

cotswolds
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I can not fault this fabulous hotel. It embraces you and welcomes you with a warm smile. From the lovely friendly door man, to the helpful caring front desk...nothing is too much trouble and everything is done without what seems, any effort. It really is unique and a gem !!

Was this review helpful? Yes 2
Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear Gillcotswolds, We are so grateful to receive such positive remarks from your most recent stay. Your kind words have been shared with our entire team and they are delighted to be recognized. All of us here at The Lowell take pride in ensuring each and every guest has a memorable stay and leaves with desire to return. We hope... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Lowell has set the standard for all my subsequent hotel experiences, which none have ever passed and few have reached its height. Where to begin… It caress you with a warm touch, it soothes you with cozy, tasteful furnishings, it delights you with its first class decor. Whoever said "I want to live here", has spoken true; in an... More

Was this review helpful? Yes 1
Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear Chantal T, We are truly thankful for your superb review of your recent Lowell experience. We make every effort to create the feeling of “coming home” while maintaining the highest standards in guest service and hotel services. We absolutely hope that we have the pleasure of welcoming you back soon, so you may have an equally exceptional stay on... More

Bloomfield Hills, Michigan
Top Contributor
64 reviews 64 reviews
39 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed June 26, 2014

We love it here. So intimate and calm and just so well done. Very intimate lobby area, and the rooms are fabulous. Our room this time was a deluxe jr suite with a terrace. The front desk does a great job of securing transportation, theatre tickets, etc. It feels like a private club.

Was this review helpful? Yes
Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear detroitmom, Thank you so much for sharing your wonderful feedback. Our goal is to provide the highest quality of service for our guests and your remarks help us reach this goal. Our individualized décor of our rooms and suites makes for a bespoke experience, as we strive for a home away from home atmosphere. This is absolutely the perfect... More

Seattle
Senior Contributor
47 reviews 47 reviews
27 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed June 24, 2014

What can I say...I love this hotel. At check out, my husband and I regretted having to leave. The entrance and the lobby are discreet. The check in and check out were easy and fast. The rooms are clean and well maintained. The décor is cozy and soft. The room was very comfortable and quiet. Room service food was excellent... More

Was this review helpful? Yes 1
Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear hpmarge, We are so grateful for your kind words about The Lowell and that you enjoyed such a wonderful experience. It is so nice you had opportunity of enjoying our Pembroke Room and in room dining menu. We are delighted to learn that you had a wonderful first visit with us and are honored that we have become your... More

New Orleans, Louisiana, United States
Senior Contributor
44 reviews 44 reviews
26 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 12, 2014

This may be the best hotel experience I've ever had! Property itself is immaculately maintained, and the rooms are spacious by NYC standards. Mine even had a small kitchenette. Well supplied gym, with complimentary sports drinks and power bars. Staff is very welcoming and professional as well. Can't say enough great things about it.

Was this review helpful? Yes 1
Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear Glen M, Thank you so much for sharing your positive experience at The Lowell! We are delighted to learn that you enjoyed our property amenities and we able to make use of each during your stay. Your warm recognition of our associates has been shared and they are grateful for your observations. We truly hope we have the pleasure... More

Birmingham, Michigan
Top Contributor
74 reviews 74 reviews
16 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed May 24, 2014

It's been two and a half years since my last review of The Lowell in NYC. Nothing has changed, which believe me is the ultimate compliment. This place is a jewel that we visit at least two times every year. That said, I would like to re-post my previous review. I believe we've been staying at the Lowell for approximately... More

Was this review helpful? Yes 1
Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear MLP50, We are so thankful that you took this time to reiterate your positive impressions of The Lowell. Your comments are a testament to our drive for excellence in guest service and creating a home away from home atmosphere, so our guests may enjoy an oasis within Manhattan. We are so grateful to you that you continue to return... More

Alexandria, Virginia, United States
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 14, 2014

I loved everything about this hotel! The room was beautiful, the service amazing and the location ideal. We have a small son and the hotel is only blocks from the Central Park Zoo, great restaurants, plenty of excellent shopping and Rock Center. I can't wait to stay at the Lowell again with my family or on business travel.

Was this review helpful? Yes 1
Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear Brendan H, We very much appreciate your kind remarks about The Lowell and your recent stay with us. Our team consistently strives to provide the highest quality of service to our guests. We are lucky to enjoy such a central location to many of Manhattan’s greatest attractions, dining and shopping. We truly hope we have the pleasure of welcoming... More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 2, 2014

Stayed at The Lowell Hotel back in November for 10 days, just being like home. Think that is what I like the most. The tiny lobby where you are greeted by the guest relations team asking you how your day was and they mean it, they are genuinely interest in you. Love the breakfast, Patrick and his team is incredible... More

Was this review helpful? Yes 2
Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear Worldtraveler30, We are grateful to you for sharing your positive impressions of The Lowell. We thrive on personalized service and how we may improve the day of each of our guests. Your comments have been shared with our Food & Beverage team and they are delighted to learn of your service recognition and that you enjoyed our breakfast. For... More

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Additional Information about Lowell Hotel

Address: 28 East 63rd Street, Between Madison and Park Avenues, New York City, NY 10065
Location: United States > New York > New York City > Manhattan , Upper East Side
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Lowell Hotel 5*
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Also Known As:
Lowell Hotel New York City
Lowell New York City

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#51 Luxury Hotel in New York City #96 Romantic Hotel in New York City #140 Business Hotel in New York City #216 Family Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
Located on a quiet, tree-lined street off Madison Avenue, The Lowell is in the heart of New York's most exclusive and fashionable Upper East Side. With only 49 individually decorated suites and 23 deluxe rooms, the hotel lavishes its guests with truly personalized service and great attention to detail. Among the many thoughtful touches are complimentary beverages upon arrival, Voss water at turndown and a selection of Bulgari amenities. Most suites have wood-burning fireplace, some have a terrace, and almost all have a fully equipped kitchen.The Pembroke Rooms serves afternoon tea and Sunday brunch. Along this Upper East Side location is a delight for our guests,with elegant boutiques, Fine bistros and restaurants, Central Park and Museum Mile's richness for the eye and spirit. ... more   less 
Number of rooms
65

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