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Lowell Hotel

Certificate of Excellence
28 East 63rd Street, Between Madison and Park Avenues, New York City, NY 10065
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1 room 1 guest
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Lowell Hotel
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172 Reviews from our TripAdvisor Community

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Traveler rating
    134
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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1 review
1 of 5 stars Reviewed 2 days ago NEW

Have stayed at The Lowell on 2 prior occasions with excellent service . Planned to stay again however, was completely turned off by their surcharges for terraces or fireplaces ($ 200) which are not stated on their room pricing guide. What a ripoff! Not sure if that includes fees for lighting the fireplace . What if you bring your own... More 

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Santo Domingo
Level Contributor
60 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Every time I have stayed here I have a wonderful time either Business or leisure trip. The tasteful Decor functional and extra comfortable Rooms with every possible detail you can ever imagine. The Hotel always has fresh flowers impeccable bedding and linens. The suites make you feel like in a Dream with amazing Bathrooms and state of the art Kitchens.... More 

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New York City, New York
Level Contributor
57 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 3 weeks ago

More like settling into in a wealthy friend's elegant townhouse than being in a hotel, except that your friend also has a great concierge, warm and friendly receptionists, hustling doormen, superb maid service, a terrific little restaurant, high tea, etc, etc. And your friend also has a perfect UES location on 63rd between Park and Madison. Compared to other UES... More 

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Connecticut
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had always heard nice things about the Lowell Hotel. Well they were true. This is a cozy place with a great staff. Very friendly and knowledgeable concierge, Natasha was great. Rooms are well appointed and very clean. We were offered champagne upon arrival, a nice treat after a long journey to the hotel. I highly recommend this hotel.

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Heiko K, General Manager at Lowell Hotel, responded to this review

Dear Tafinch, Thank you very much for sharing on Tripadvisor the kind words about your impressions from your recent stay. I am so happy to know that my team lived up to your expectations and made you feel at home. We want all of our guests to feel taken care of as much as possible and hope to have you... More 

Wellesley, MA
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great boutique hotel in NYC. Great location in Upper East Side, between Madison Ave. Excellent for shopping. The staff are amazing, courteous & helpful. I usually like more modern hotel but this is just classic luxury & elegant. We were fortunate that our roon had a deck. Highly recommended!

Was this review helpful? Yes 1
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear Mariela B., We are very happy to hear that you enjoyed many aspects of your stay with us at The Lowell. My team does whatever it takes to customize our guests' experiences while they are in New York. If you are here for business, you should have that "home away from home" to come back to and relax in,... More 

San Francisco, CA
Level Contributor
90 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
2 of 5 stars Reviewed July 29, 2015

I had heard great things about the Lowell and we were seeking a charming boutique hotel on the Upper East Side. Unfortunately our experience was extremely disappointing and we will not be back. It is a small hotel with a charming lobby. My room, however, was old, tired and desperately in need of an upgrade. The light colored rug was... More 

Was this review helpful? Yes 4
Los Angeles, California
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 23, 2015

I usually prefer more modern hotels, but I wound up LOVING the Lowell. I stayed here for 4 days on business, and it's now one of my favorite places to stay in Manhattan. THE ROOMS: Very classic - wooden beds and end tables with furnishings that almost have an upscale country vibe ... but it's tasteful, beautiful, and the gives... More 

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Heiko K, General Manager at Lowell Hotel, responded to this review

Dear Kyla B., Thank you for your lovely review of The Lowell. I am delighted to know that we ended up becoming one of your favorite hotels in New York, considering how many you have to choose from here! It was so kind of you to describe some of the highlights you found here, so that other visitors may see... More 

Sydney, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 21, 2015

The Lowell is a home away from home boutique hotel.Well situated between Park and Madison between Upper East and Midtown,yet in a quiet residential tree lined street. The staff are warm and friendly and clearly enjoy excelling at their job. The concierge John is knowledgeable,professional and an excellent source of information. Breakfast is excellent,although somewhat expensive but the service and... More 

Was this review helpful? Yes 1
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear Gman18. Thank you for staying with us when you were in New York and for recommending us to fellow travelers. My team loves what they do and strive to provide all of our guests with whatever they need to make their stay with us as comfortable and relaxing as possible. And it is very rewarding when we hear feedback... More 

Italy
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 20, 2015

Afternoon tea in the Pembrooke Room at the Lowell Hotel is absolutely wonderful. The Pembrooke is tucked away on the 2nd floor and if you do not know about it, you would not find this lovely place. The room is beautifully set up for quiet conversation. Tea is served between 3 and 6pm and reservations are needed. You will not... More 

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Heiko K, General Manager at Lowell Hotel, responded to this review

Dear 3Uniti, Thank you very much for sharing your experience of afternoon tea in our historic Pembroke Room. This room has the flavors and ambiance of New York traditions. Afternoon tea at The Lowell has been a favorite "ritual" not only for guests but for many local New Yorkers over the last decades, and I delighted to hear that you... More 

Houston, Texas
Level Contributor
48 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed July 6, 2015

The Lowell is a fabulous intimate hotel. Our king room faced the interior but did not mind as we did not spend a lot of time in the room. The king bedded room was furnished comfortably. Coffee bar, large closet and large bath in NYC standards. The bath had separate tub and shower and a double sink. The concierge was... More 

Was this review helpful? Yes
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear Emmy6_12, I am very happy to hear that you enjoyed the intimacy of The Lowell as well as its proximity to the museums and shopping which are located close by. Many thanks for sharing your experience with other travelers and for mentioning our concierge's ability to secure reservations in the finest restaurants around the city. We are also looking... More 

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Staying in Upper East Side

Neighborhood Profile
Upper East Side
Combining quiet residential neighborhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighborhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
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