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Lowell Hotel

5.0 of 5 28 East 63rd Street, Between Madison and Park Avenues, New York City, NY 10065
#66 of 453 Hotels in New York City
128 Reviews 4.5 of 5 stars
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Certificate of Excellence 2014
Lowell Hotel
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Lowell Hotel
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128 reviews from our community

Traveler rating
    100
    14
    6
    6
    2
See reviews for
18
46
17
30
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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English first
Connecticut
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

What a find on the East Side. I had a lovely stay with an unexpected and fabulous upgrade. The room was spacious (especially compared to most other NYC hotels) and well appointed. I really felt "at home" and cannot wait to plan another visit to the Lowell. Two glorious nights on a business related trip - I couldn't wait to... More

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Boca Raton
Top Contributor
88 reviews 88 reviews
21 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed August 7, 2014

Booked this hotel on expedia and was pleasantly surprised to be upgraded to a bigger room upon checkin. The personal escort from a receptionist to my room was a first time. The room was beautiful and spacious...the bathroom was huge! I loved this hotel. I wanted to stay a second night BUT the hotel wouldn't honor the expedia price :(... More

Was this review helpful? Yes 1
Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear Tropinkalscom, We are so pleased that you enjoyed your first stay with us and that we were able to upgrade you upon your arrival. Our occupancy was very high during your stay and we were unfortunately not able to extend the same rate for the second night. We strive on personalize service and are delighted that you appreciated our... More

Palm Beach, Florida
1 review
5 of 5 stars Reviewed August 6, 2014

I stayed at The Lowell Hotel last week for 4 nights for business. The location could not be better...Upper East side, within walking distance to some great shopping and restaurants. But it was the staff that made this visit so charming. The concierge, bellman, and room service gentlemen could not have been more helpful and friendly. The room was warm... More

Was this review helpful? Yes
Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear Lady P, Thank you so very much for sharing your wonderful comments with team at The Lowell and the Trip Advisor community. We couldn’t be more pleased that you enjoyed your 4 night stay with us and found your room to be most comfortable and found our location convenient. Our entire team is so grateful that their warm, friendly... More

London, United Kingdom
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 26, 2014

We stayed at the Lowell for three days prior to joining a cruise. It was recommended by friends and they were spot on. It is the best boutique city hotel we have ever stayed at. Situated near the corner of 63rd and Madison it is a stones throw to Central Park and Fifth avenue. It is a small family operated... More

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Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear Emened, Thank you so very much for sharing your experience with us. I personally remember you, and do hope that you had a lovely time on the cruise after you departed from us! Our entire team focuses on providing the highest service standards to ensure our guests have an exceptional stay. You must come back in the fall or... More

Top Contributor
52 reviews 52 reviews
34 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed July 24, 2014

I spent just one night in the Lowell. I always try to book via law.com, and I prefer the Upper East Side. The Lowell is a very small hotel. There is no big lobby, and the floors are pretty small, too. One should love this private atmosphere. The service was overwhelming. The room was in best shape, in a timeless... More

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Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear Maximilian K, We are so pleased to receive such a pleasant review! We are delighted that you enjoy our intimate and relaxing atmosphere. We continuously strive to provide this environment through our service initiatives and amenities. Our new white bathrooms are ones that are often highly requested. We have taken your comments regarding the air conditioning into consideration and... More

cotswolds
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 22, 2014

I can not fault this fabulous hotel. It embraces you and welcomes you with a warm smile. From the lovely friendly door man, to the helpful caring front desk...nothing is too much trouble and everything is done without what seems, any effort. It really is unique and a gem !!

Was this review helpful? Yes 2
Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear Gillcotswolds, We are so grateful to receive such positive remarks from your most recent stay. Your kind words have been shared with our entire team and they are delighted to be recognized. All of us here at The Lowell take pride in ensuring each and every guest has a memorable stay and leaves with desire to return. We hope... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 2, 2014

The Lowell has set the standard for all my subsequent hotel experiences, which none have ever passed and few have reached its height. Where to begin… It caress you with a warm touch, it soothes you with cozy, tasteful furnishings, it delights you with its first class decor. Whoever said "I want to live here", has spoken true; in an... More

Was this review helpful? Yes 1
Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear Chantal T, We are truly thankful for your superb review of your recent Lowell experience. We make every effort to create the feeling of “coming home” while maintaining the highest standards in guest service and hotel services. We absolutely hope that we have the pleasure of welcoming you back soon, so you may have an equally exceptional stay on... More

Bloomfield Hills, Michigan
Top Contributor
64 reviews 64 reviews
39 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed June 26, 2014

We love it here. So intimate and calm and just so well done. Very intimate lobby area, and the rooms are fabulous. Our room this time was a deluxe jr suite with a terrace. The front desk does a great job of securing transportation, theatre tickets, etc. It feels like a private club.

Was this review helpful? Yes
Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear detroitmom, Thank you so much for sharing your wonderful feedback. Our goal is to provide the highest quality of service for our guests and your remarks help us reach this goal. Our individualized décor of our rooms and suites makes for a bespoke experience, as we strive for a home away from home atmosphere. This is absolutely the perfect... More

Seattle
Senior Contributor
49 reviews 49 reviews
29 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed June 24, 2014

What can I say...I love this hotel. At check out, my husband and I regretted having to leave. The entrance and the lobby are discreet. The check in and check out were easy and fast. The rooms are clean and well maintained. The décor is cozy and soft. The room was very comfortable and quiet. Room service food was excellent... More

Was this review helpful? Yes 1
Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear hpmarge, We are so grateful for your kind words about The Lowell and that you enjoyed such a wonderful experience. It is so nice you had opportunity of enjoying our Pembroke Room and in room dining menu. We are delighted to learn that you had a wonderful first visit with us and are honored that we have become your... More

New Orleans, Louisiana, United States
Senior Contributor
48 reviews 48 reviews
26 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 12, 2014

This may be the best hotel experience I've ever had! Property itself is immaculately maintained, and the rooms are spacious by NYC standards. Mine even had a small kitchenette. Well supplied gym, with complimentary sports drinks and power bars. Staff is very welcoming and professional as well. Can't say enough great things about it.

Was this review helpful? Yes 1
Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear Glen M, Thank you so much for sharing your positive experience at The Lowell! We are delighted to learn that you enjoyed our property amenities and we able to make use of each during your stay. Your warm recognition of our associates has been shared and they are grateful for your observations. We truly hope we have the pleasure... More

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Additional Information about Lowell Hotel

Address: 28 East 63rd Street, Between Madison and Park Avenues, New York City, NY 10065
Location: United States > New York > New York City > Manhattan , Upper East Side
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Lowell Hotel 5*
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Also Known As:
Lowell Hotel New York City
Lowell New York City

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