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Lowell Hotel

Certificate of Excellence
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28 East 63rd Street, Between Madison and Park Avenues, New York City, NY 10065
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1 room 1 adult
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Lowell Hotel
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191 Reviews from our TripAdvisor Community

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Auckland Region, New Zealand
Level Contributor
88 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
5 of 5 stars Reviewed 1 week ago

We thoroughly enjoyed our stay at the Lowell. When we weren't happy with the original room we were booked in, they spent a lot of time getting us into a room that suited us very well. The location is superb - we walked everywhere, the Met, The Frick, Columbus Circle, and the restaurant Danial is just around the corner. And... More 

Helpful?
Thank Kiwi75
Bellmore, New York
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

If you enjoy doing afternoon tea then I highly recommend the Pembroke Room at the Lowell Hotel. The food was delicious and the service was great. All of the staff bent over backwards to make sure we were happy. The room itself was comfortable and very beautiful which will make you feel like you are at home. We were not... More 

Helpful?
Thank Debbie M
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear Debbie M, Thank you for joining us for afternoon tea and for taking the time to share your impressions with other tripadvisor readers and fellow tea connoisseurs. We strive to make each experience at The Lowell as welcoming and enjoyable as possible, whether you come for tea or to spend a few days here. We love having our local... More 

Connecticut
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 3, 2016

My husband and I have been staying at the Lowell for years. We have also stayed at the Ritz Carlton (Central Park), The Pierre and the Palace to name a few. Once we stayed at the Lowell, we have never stayed anywhere else. The hotel is in the perfect location with service to match. The suites are classic, elegant and... More 

Helpful?
Thank CleaConnecticut
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear Cleaconnecticut, Thank you very much for your kind words about The Lowell. I am delighted to read that you have chosen our hotel as your favorite amongst others which you have visited in New York. We strive to make every guest’s experience unique and to make all of our guests feel as happy as you were about their stay.... More 

New York City, New York
Level Contributor
5 reviews
4 of 5 stars Reviewed December 23, 2015

The front desk and bell staff and updated room were terrific, although mechanical issues (shutoff of water announced after we checked in) and no hot water the next morning were inconsistent with a premier hotel.

Helpful?
Thank EdLowen
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear EdLowen, Thank you very much for taking the time to write about your experience at our hotel. I am very happy that you were pleased with our front desk employees and the accommodations. However, please accept my apologies for the problem with the water while you were here. Unfortunately it was an emergency shutoff for a necessary repair which... More 

Lisbon, Portugal
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 23, 2015

The Lowell is the best hotel in the world. To stay at the Lowell is also experiencing New York at its best! It's very difficult to find a Hotel without something that we don't appreciate! But at The Lowell you enjoy everything! The rooms are greatly equipped and outstanding. Those with fireplaces are unique! And if you stay at The... More 

Helpful?
1 Thank Miguel V
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear Miguel V., Thank you very much for writing so many wonderful things about The Lowell and for sharing your impressions with fellow travelers! When we read words such as yours we feel that we have achieved what we strive for- to make our guests feel they have a home away from home and are “completely pampered”. We hope to... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 15, 2015

Classy, luxurious, confortable hotel in the best location possible: Upper East Side, a stone's throw away from Central Park. Spacious suites with all the amenities one can imagine...and some even have fireplaces :) The staff are amazing, no exceptions! My best experience in NYC ever.

Helpful?
Thank Rcfdam
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear Rcfdam, Thank you so much for your wonderful comments about the Lowell and my entire team. We are all very proud that we were able to contribute to making this your best New York trip ever. We hope to be able to offer you more great experiences in the future and look forward to welcoming you back! Kind regards,... More 

Nuremberg, Germany
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed December 11, 2015

For our first ever stay in New York we were truly spoiled in one of the gems amongst the New York luxury hotels... Amazing Suite with a view and a very nice welcome treat as well as a super attentive staff made our stay unforgettable! A special thanks to Heiko Kuenstle and all his team. The Lowell is quite central... More 

Helpful?
Thank airfranc
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear Airfranc It is wonderful to hear that the services provided by The Lowell Team made you feel spoiled and well taken care of. We appreciate your acknowledgement of all aspects of your stay here and the fact that you enjoy the more intimate ambiance of a boutique hotel . We look forward to welcoming you back soon and to... More 

Orinda, California
1 review
5 of 5 stars Reviewed December 7, 2015

My husband and I just returned from our most recent stay at The Lowell. We have stayed many times at this hotel...and each and every time we come away pleased and looking forward to our next stay. The Lowell is a lovely hotel...well located on the Upper East Side...with easy access to great shopping along Madison Avenue or Fifth Avenue...Central... More 

Helpful?
Thank CDMNorCal
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear CDMNorCal, I am delighted to read about how much The Lowell was able to contribute to your Thanksgiving! Thank you for sharing with fellow travelers the various aspects of our location, rooms, and our services. I hope to welcome you back very soon and to once again be your “home away from home” in New York. In the meantime... More 

Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed December 2, 2015 via mobile

Upper east side's gem. Our favorite staycation and afternoon tea destination. My daughter's favorite place to be. Once you walk into the lobby, you feel so special. From the door to the Pembroke room, they called us by name. The beds are heavenly, difficult to wake up from... Wood burning fireplace is something we truly enjoyed. On our first stay,... More 

Helpful?
Thank dpnTravels
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear dpnTravels, Thank you very much for taking the time to write about all of your experiences and impressions when you stayed with us. It makes us so happy when our guests feel as you do about all aspects of your stay, from the moment you arrive until your departure. Chef Michael Fred and the rest of my team go... More 

Brooklyn, New York
Level Contributor
60 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed December 2, 2015

If you're looking for a quiet, secret (great place for an assignation, I'm told) little spot for high tea, this could be just the spot for you. It's not inexpensive, by high tea standards, but it was a very generous amount of food and the savory sandwiches are some of the best I've had.

Helpful?
Thank KatieMargaret
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear KatieMargaret, Thank you very much for sharing with us and fellow tea connoisseurs your impressions of high tea at The Lowell. Many patrons, both hotel guests and locals, have enjoyed coming here for years to sample our tea offerings. As you noted, The Pembroke Room, remains a well-kept secret to many. But to those who appreciate the finer things... More 

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Staying in Upper East Side

Neighborhood Profile
Upper East Side
Combining quiet residential neighborhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighborhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
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