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All 451 New York City hotels

Lowell Hotel

5.0 of 5 Hotel   |   28 East 63rd Street, Between Madison and Park Avenues, New York City, NY 10065 (Manhattan)
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88%
Ranked #98 of 451 hotels in New York City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Gillcotswolds cotswolds
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  • Reviews (123)
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123 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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English first
cotswolds
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I can not fault this fabulous hotel. It embraces you and welcomes you with a warm smile. From the lovely friendly door man, to the helpful caring front desk...nothing is too much trouble and everything is done without what seems, any effort. It really is unique and a gem !!

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Lowell has set the standard for all my subsequent hotel experiences, which none have ever passed and few have reached its height. Where to begin… It caress you with a warm touch, it soothes you with cozy, tasteful furnishings, it delights you with its first class decor. Whoever said "I want to live here", has spoken true; in an... More

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Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear Chantal T, We are truly thankful for your superb review of your recent Lowell experience. We make every effort to create the feeling of “coming home” while maintaining the highest standards in guest service and hotel services. We absolutely hope that we have the pleasure of welcoming you back soon, so you may have an equally exceptional stay on... More

Bloomfield Hills, Michigan
Top Contributor
64 reviews 64 reviews
39 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We love it here. So intimate and calm and just so well done. Very intimate lobby area, and the rooms are fabulous. Our room this time was a deluxe jr suite with a terrace. The front desk does a great job of securing transportation, theatre tickets, etc. It feels like a private club.

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Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear detroitmom, Thank you so much for sharing your wonderful feedback. Our goal is to provide the highest quality of service for our guests and your remarks help us reach this goal. Our individualized décor of our rooms and suites makes for a bespoke experience, as we strive for a home away from home atmosphere. This is absolutely the perfect... More

Seattle
Senior Contributor
45 reviews 45 reviews
26 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 4 weeks ago

What can I say...I love this hotel. At check out, my husband and I regretted having to leave. The entrance and the lobby are discreet. The check in and check out were easy and fast. The rooms are clean and well maintained. The décor is cozy and soft. The room was very comfortable and quiet. Room service food was excellent... More

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Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear hpmarge, We are so grateful for your kind words about The Lowell and that you enjoyed such a wonderful experience. It is so nice you had opportunity of enjoying our Pembroke Room and in room dining menu. We are delighted to learn that you had a wonderful first visit with us and are honored that we have become your... More

New Orleans, Louisiana, United States
Senior Contributor
44 reviews 44 reviews
26 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 12, 2014

This may be the best hotel experience I've ever had! Property itself is immaculately maintained, and the rooms are spacious by NYC standards. Mine even had a small kitchenette. Well supplied gym, with complimentary sports drinks and power bars. Staff is very welcoming and professional as well. Can't say enough great things about it.

Was this review helpful? Yes 1
Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear Glen M, Thank you so much for sharing your positive experience at The Lowell! We are delighted to learn that you enjoyed our property amenities and we able to make use of each during your stay. Your warm recognition of our associates has been shared and they are grateful for your observations. We truly hope we have the pleasure... More

Birmingham, Michigan
Top Contributor
74 reviews 74 reviews
16 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed May 24, 2014

It's been two and a half years since my last review of The Lowell in NYC. Nothing has changed, which believe me is the ultimate compliment. This place is a jewel that we visit at least two times every year. That said, I would like to re-post my previous review. I believe we've been staying at the Lowell for approximately... More

Was this review helpful? Yes 1
Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear MLP50, We are so thankful that you took this time to reiterate your positive impressions of The Lowell. Your comments are a testament to our drive for excellence in guest service and creating a home away from home atmosphere, so our guests may enjoy an oasis within Manhattan. We are so grateful to you that you continue to return... More

Alexandria, Virginia, United States
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 14, 2014

I loved everything about this hotel! The room was beautiful, the service amazing and the location ideal. We have a small son and the hotel is only blocks from the Central Park Zoo, great restaurants, plenty of excellent shopping and Rock Center. I can't wait to stay at the Lowell again with my family or on business travel.

Was this review helpful? Yes 1
Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear Brendan H, We very much appreciate your kind remarks about The Lowell and your recent stay with us. Our team consistently strives to provide the highest quality of service to our guests. We are lucky to enjoy such a central location to many of Manhattan’s greatest attractions, dining and shopping. We truly hope we have the pleasure of welcoming... More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 2, 2014

Stayed at The Lowell Hotel back in November for 10 days, just being like home. Think that is what I like the most. The tiny lobby where you are greeted by the guest relations team asking you how your day was and they mean it, they are genuinely interest in you. Love the breakfast, Patrick and his team is incredible... More

Was this review helpful? Yes 2
Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear Worldtraveler30, We are grateful to you for sharing your positive impressions of The Lowell. We thrive on personalized service and how we may improve the day of each of our guests. Your comments have been shared with our Food & Beverage team and they are delighted to learn of your service recognition and that you enjoyed our breakfast. For... More

Los Angeles, California
Contributor
15 reviews 15 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed April 15, 2014

I stayed at the lovely Lowell hotel last year and meant to write this review: as I was hurriedly packing my bags to run to the airport one of my bags split open (never learned how to pack properly) - I went to the front desk the the 2 reception women were so sweet and accommodating - they kept the... More

Was this review helpful? Yes 2
Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear Laurensd1111, Thank you so much for sharing such a positive review of your stay at The Lowell. Our goal is to provide the highest quality service and we are grateful for your kind recognition. We strive to provide the most comfortable and relaxing accommodation so it feels like a home away from home, while you are enjoying the surroundings... More

Amelia Island, FL
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed April 6, 2014

Great location in the city, but felt peaceful and quiet after hours of walking in the hubbub of NYC. Upon our arrival, we were delighted to find a delicious afternoon tea available (we ate all of it!). It felt like we were in London. Rooms were a good size and very well maintained. The management was helpful. We would stay... More

Was this review helpful? Yes
Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear WoodyB, We are delighted to hear you enjoyed your most recent stay with us and found a quiet oasis within the city. Our afternoon tea which is served in our Pembroke Room makes for a wonderful experience and we are so pleased that you were able to enjoy during your time with us. Your positive comments have been shared... More

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Additional Information about Lowell Hotel

Address: 28 East 63rd Street, Between Madison and Park Avenues, New York City, NY 10065
Location: United States > New York > New York City > Manhattan , Upper East Side
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Lowell Hotel 5*
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Also Known As:
Lowell Hotel New York City
Lowell New York City

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#64 Luxury Hotel in New York City #116 Romantic Hotel in New York City #141 Business Hotel in New York City #213 Family Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
Located on a quiet, tree-lined street off Madison Avenue, The Lowell is in the heart of New York's most exclusive and fashionable Upper East Side. With only 49 individually decorated suites and 23 deluxe rooms, the hotel lavishes its guests with truly personalized service and great attention to detail. Among the many thoughtful touches are complimentary beverages upon arrival, Voss water at turndown and a selection of Bulgari amenities. Most suites have wood-burning fireplace, some have a terrace, and almost all have a fully equipped kitchen.The Pembroke Rooms serves afternoon tea and Sunday brunch. Along this Upper East Side location is a delight for our guests,with elegant boutiques, Fine bistros and restaurants, Central Park and Museum Mile's richness for the eye and spirit. ... more   less 
Number of rooms
65

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