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28 East 63rd Street, Between Madison and Park Avenues, New York City, NY 10065 (Manhattan)
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Lowell Hotel
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89%
Ranked #29 of 433 hotels in New York City
61 traveler photos
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88 reviews from our community

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Date Rating
London, United Kingdom
1 review
5 of 5 stars Reviewed April 16, 2013

It's funny that many of the reviews mention the fact that this hotel is not very well known! I can concur, as when I got to JFK and took a shuttle bus neither the bus driver or the computer with the list of hotels in NYC had heard of it. It has to be one of NYC's best kept secrets.... More

Was this review helpful? Yes
Alexandra F, Guest Relations Manager at Lowell Hotel, responded to this review
April 29, 2013

I am thrilled to read your kind words in regards to your recent stay and I am glad that you enjoyed it. I will share your comments with the rest of the Lowell Family. We hope that we will be able to welcoming you back to The Lowell in the near future! More

Porto Alegre, RS
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 4, 2013

The hotel itself is charming with beautiful decor and the location is fabulous Our suite was tastefully decorated and spacious. We stayed 5 nights and it truly felt like we had our own apartment in the city . Very courteous and polite service but a little bit impersonal.

Was this review helpful? Yes 1
Alexandra F, Guest Relations Manager at Lowell Hotel, responded to this review
April 19, 2013

Thank you very much for sharing your feedback from your most recent stay at The Lowell! We appreciate your feedback and will use it in order to improve our service. We hope to be able to welcoming you back in the near future with a more personal touch to your stay. More

Mexico City, Mexico
Top Contributor
53 reviews 53 reviews
48 hotel reviews
Reviews in 29 cities Reviews in 29 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed April 4, 2013

Perfect location for a visit to NYC. Location is superb, steps away from shopping. Everyone at the is very attentive, anticipate your needs each and every time. They remember your name upon returning to the hotel, which is a nice touch. The rooms are comfortable, very nice and comfortable for working in your room.

Was this review helpful? Yes 1
See 2 more reviews by Ashton B for New York City
Alexandra F, Guest Relations Manager at Lowell Hotel, responded to this review
April 19, 2013

Thank you for your kind words! I will make sure to share them with the rest of the team. We hope to welcome you back to The Lowell in the near future! More

Greenwich, Connecticut
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 16, 2013

This is the best kept secret in NewYork. Outstanding 5 star boutique hotel. Best location , excellent service and wonderful Michael J Smith designed suites and rooms. You can light the fires in your suites - it is simply a dream. Great room service and also room service from the chop house next door. Try the Lemon Chicken!! It never... More

Was this review helpful? Yes 1
See 3 more reviews by Amelia B for New York City
Alexandra F, Guest Relations Manager at Lowell Hotel, responded to this review
April 19, 2013

Thank you for taking the time to share your kind feedback from your most recent stay with us. We are thrilled to hear that you enjoyed your visit! We hope to be able to welcoming you back in the near future. More

Palo Alto, California
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 22, 2013

Very brief but lovely stay this February. The Lowell isn't flashy or ostentatious, but our room was beautiful, with a working fireplace and kitchen. It felt like being house guests for the weekend with a very wealthy friend. And awesome service, they even sent a welcome drink to our room. A great choice for a romantic getaway or family vacation... More

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Alexandra F, Guest Relations Manager at Lowell Hotel, responded to this review
February 25, 2013

Thank you for sharing your kind words from your recent stay at The Lowell. It is a great pleasure to read your comments and to find that you enjoyed your visit. We are hoping to welcome you back for another delightful visit in the near future. More

Warrington Cheshire.
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed February 9, 2013

I could easily run out of superlatives to describe this hotel. We were here for seven days in January and the whole experience was incredible from the moment that we arrived to the moment we left we were treated like royalty. I would have no hesitation in recommending this hotel to ANYONE. Superb.

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Alexandra F, Guest Relations Manager at Lowell Hotel, responded to this review
February 13, 2013

Thank you for your taking the time to share your feedback from your recent stay at The Lowell! I am glad to hear that your experience was ‘incredible’ throughout your stay and I hope that there will be many more to come! More

Beverly Hills, California
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 8, 2013

At the opposite side of the same block than Hermes just off Madison, the location is cool. The doormen are correct. The lobby is old NY understated and chic. The receptionists and the concierge makes you feel at home. The clientele is upscale, discrete and well travelled. You get to your floor rarely seeing anyones, and you get to a... More

Was this review helpful? Yes
See 2 more reviews by VBCJJ for New York City
Alexandra F, Guest Relations Manager at Lowell Hotel, responded to this review
February 13, 2013

I am delighted to read your kind words and brilliant ‘Room Tips’! I will share your generous comments with the rest of the team. We hope to welcome you back soon again! More

Munich, Germany
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 2, 2013

I do not know what the last reviewer is referring to, because I just spent 4 perfect nights at the Lowell. Breakfast, afternoon tea and Room Service were all sampled, and all great. The doormen and the Front Desk staff outstanding. One valet chased a cab down the street for us, when I thanked him his response "that my job'",... More

Was this review helpful? Yes
See 4 more reviews by Nikolai_Bloyd for New York City
Alexandra F, Guest Relations Manager at Lowell Hotel, responded to this review
February 4, 2013

Dear Mr. Blloyd, Thank you for sharing your experience and for your kind words! I will make sure to pass on your compliments to our Lowell Family members. We are all looking forward to welcoming you back in the near future! More

Senior Contributor
39 reviews 39 reviews
9 hotel reviews
Reviews in 19 cities Reviews in 19 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed January 29, 2013 via mobile

Booked the Lowell suite Excellent room. after arriving went to dinner. When we returned a maint. man was leaving the room..when I questioned him he said " wrong room" About an hour later door bell rang and before I could get to door he was coming in. Left next morning and upon returning our phone charger was missing. After several... More

Was this review helpful? Yes 2
Alexandra F, Guest Relations Manager at Lowell Hotel, responded to this review
January 31, 2013

Unfortunately, the guest seems to have misunderstood this unfortunate incident. An engineer attending to maintenance in his suite forgot his phone charger in the guest suite and went back to retrieve it and took the guest’s charger by mistake which is identical to his own. The charger was returned with an apology for the inconvenience. Our General Manager in addition... More

Houston, Texas
1 review
5 of 5 stars Reviewed January 23, 2013

good job:) m happy ,,, m gonna spend som more dollars out of my pocket and it is always worth it and on top of that the quality staff and all the crew members were so polite and moreover kind enough to provide and cater your needs,i went alone and had a good time but trust me i will be... More

Was this review helpful? Yes
Alexandra F, Guest Relations Manager at Lowell Hotel, responded to this review
January 25, 2013

Thank you very much for taking the time to share your kind words! We are looking forward to welcoming you back, together with your girlfriend this February. We do have a wonderful Valentine’s Day Menu! If you do need any assistance with your February plans, please feel free to contact me; afalt@lowellhotel.com. More

 
 
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Additional Information about Lowell Hotel

Also Known As:
Lowell Hotel New York City
Lowell New York City
Address: 28 East 63rd Street, Between Madison and Park Avenues, New York City, NY 10065
Region: United States > New York > New York City > Manhattan , Midtown , Upper East Side
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Kitchenette Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Romantic Hotels in New York City
#21 Luxury Hotels in New York City
#71 Business Hotels in New York City
#164 Family Hotels in New York City
Price Range: $$$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Located on a quiet, tree-lined street off Madison Avenue, The Lowell is in the heart of New York's most exclusive and fashionable Upper East Side. With only 49 individually decorated suites and 23 deluxe rooms, the hotel lavishes its guests with truly personalized service and great attention to detail. Among the many thoughtful touches are complimentary beverages upon arrival, Voss water at turndown and a selection of Bulgari amenities. Most suites have wood-burning fireplaces, some have terraces, and almost all have fully equipped kitchens. ... more   less 
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