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Lowell Hotel

5.0 of 5 28 East 63rd Street, Between Madison and Park Avenues, New York City, NY 10065
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Certificate of Excellence 2014
Lowell Hotel
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Lowell Hotel
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132 reviews from our community

Traveler rating
    103
    14
    7
    6
    2
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Beverly Hills, California
Contributor
20 reviews 20 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The Lowell is an Elegant Hotel that is discreet and private. It is a Classic Hotel that is for those that prefer not being exposed to any Fashionable Trends in its design and clientele... It is like coming home to your NY Pied a Terre. Nothing at the Lowell is complicated but just straightforward. The welcoming is personal and expedient,... More

Was this review helpful? Yes
Scottsdale
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently stayed and was pleasantly surprised. Love the boutique nature of the hotel, staff was helpful/friendly, rooms nicely appointmented/spacious and location is perfect. Will definitely return when I come back to NYC. This will be my first choice.

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Abu Dhabi, United Arab Emirates
Senior Contributor
29 reviews 29 reviews
26 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I had a very nice first impression of this hotel, the ambience felt classy and intimate and the staff were very friendly and welcoming. My room seemed fine but I always carefully check the cleanliness of the bed in any hotel I stay and here my bed failed that test miserably, when I swiped my finger next to the mattress... More

Was this review helpful? Yes
Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear romejune2005, Thank you so very much for your invaluable feedback from your most recent stay with us. Our goal is to provide the highest quality of service for our guests and your remarks help us reach that goal. Please accept our sincerest apologies for the unfortunate service failures you experienced during your recent stay with us. We deeply regret... More

Miami, FL
Contributor
13 reviews 13 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Excellent hotel on a quiet street off Madison Avenue. The room and especially the bathroom was very spacious and comfortable. Service is impeccable. Room service was also amazing. We can't wait to stay at the Lowell hotel again.

Was this review helpful? Yes 1
Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear 1980angrybird, We are so pleased to learn of your recent stay with us and that you enjoyed the comforts of your room and our location in the Upper East Side. The entire Lowell team continuously strives to provide exceptional service and we grateful for your recognition. We look forward to welcoming you back again soon. Warmest regards, Sarah More

Connecticut
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 11, 2014

What a find on the East Side. I had a lovely stay with an unexpected and fabulous upgrade. The room was spacious (especially compared to most other NYC hotels) and well appointed. I really felt "at home" and cannot wait to plan another visit to the Lowell. Two glorious nights on a business related trip - I couldn't wait to... More

Was this review helpful? Yes 1
Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear Shira F, Thank you so very much for taking a moment to share your positive impressions of The Lowell. We are thrilled that you chose to stay with us and are already looking forward to a return trip. Your wonderful comments have been shared with the entire team and we are all grateful. We look forward to welcoming you... More

Boca Raton
Top Contributor
92 reviews 92 reviews
23 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed August 7, 2014

Booked this hotel on expedia and was pleasantly surprised to be upgraded to a bigger room upon checkin. The personal escort from a receptionist to my room was a first time. The room was beautiful and spacious...the bathroom was huge! I loved this hotel. I wanted to stay a second night BUT the hotel wouldn't honor the expedia price :(... More

Was this review helpful? Yes 2
Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear Tropinkalscom, We are so pleased that you enjoyed your first stay with us and that we were able to upgrade you upon your arrival. Our occupancy was very high during your stay and we were unfortunately not able to extend the same rate for the second night. We strive on personalize service and are delighted that you appreciated our... More

Palm Beach, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 6, 2014

I stayed at The Lowell Hotel last week for 4 nights for business. The location could not be better...Upper East side, within walking distance to some great shopping and restaurants. But it was the staff that made this visit so charming. The concierge, bellman, and room service gentlemen could not have been more helpful and friendly. The room was warm... More

Was this review helpful? Yes 1
Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear Lady P, Thank you so very much for sharing your wonderful comments with team at The Lowell and the Trip Advisor community. We couldn’t be more pleased that you enjoyed your 4 night stay with us and found your room to be most comfortable and found our location convenient. Our entire team is so grateful that their warm, friendly... More

London, United Kingdom
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed July 26, 2014

We stayed at the Lowell for three days prior to joining a cruise. It was recommended by friends and they were spot on. It is the best boutique city hotel we have ever stayed at. Situated near the corner of 63rd and Madison it is a stones throw to Central Park and Fifth avenue. It is a small family operated... More

Was this review helpful? Yes 1
Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear Emened, Thank you so very much for sharing your experience with us. I personally remember you, and do hope that you had a lovely time on the cruise after you departed from us! Our entire team focuses on providing the highest service standards to ensure our guests have an exceptional stay. You must come back in the fall or... More

Top Contributor
52 reviews 52 reviews
34 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed July 24, 2014

I spent just one night in the Lowell. I always try to book via law.com, and I prefer the Upper East Side. The Lowell is a very small hotel. There is no big lobby, and the floors are pretty small, too. One should love this private atmosphere. The service was overwhelming. The room was in best shape, in a timeless... More

Was this review helpful? Yes 1
Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear Maximilian K, We are so pleased to receive such a pleasant review! We are delighted that you enjoy our intimate and relaxing atmosphere. We continuously strive to provide this environment through our service initiatives and amenities. Our new white bathrooms are ones that are often highly requested. We have taken your comments regarding the air conditioning into consideration and... More

cotswolds
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 22, 2014

I can not fault this fabulous hotel. It embraces you and welcomes you with a warm smile. From the lovely friendly door man, to the helpful caring front desk...nothing is too much trouble and everything is done without what seems, any effort. It really is unique and a gem !!

Was this review helpful? Yes 3
Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear Gillcotswolds, We are so grateful to receive such positive remarks from your most recent stay. Your kind words have been shared with our entire team and they are delighted to be recognized. All of us here at The Lowell take pride in ensuring each and every guest has a memorable stay and leaves with desire to return. We hope... More

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Additional Information about Lowell Hotel

Address: 28 East 63rd Street, Between Madison and Park Avenues, New York City, NY 10065
Location: United States > New York > New York City > Manhattan , Upper East Side
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Lowell Hotel 5*
Number of rooms: 65
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Also Known As:
Lowell Hotel New York City
Lowell New York City

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