Four of us went to NY to experience Christmas in the city. No matter how many people we encountered during the day we always knew when we walked in the front door, peace would be the theme. This place is fantastic. The rooms are wonderful, the service is perfect. They found us great tickets to the opera 5 hours before... more

We had 3 nights in The Lowell in a Lowell King room. It was beautifully & newly decorated with a great bed & a very good bathroom. The staff were very helpful. Housekeeping was good. Concierge very good & rather unusually for a NY hotel it was quiet. We loved the breakfasts. But it's expensive & although the area is... more

A little too small for me. Had problems with the toilet which backed up every day;. And the restaurant where we had breakfast needs to be remodeled -- it's looking a little shabby. For this price I'd consider staying elsewhere. more

With so many hotels to choose from, and so many reviews to peruse, it was hard to make a decision about where to stay on our recent trip to NYC. Luckily, we chose The Lowell. What a gem!! In the past we have stayed at the St Regis and The Penninsula. Not anymore. I called the hotel directly and got,... more

I had been following the reviews of the Lowell for quite a while now and had some trepidation about staying there before our November stay. This review is for the people who read the same reviews and feel some sort of doubt if they should book there or not -- trust me, you can put your fears to rest !!!... more

We had just escaped a nervous experience driving through Newark and arrived to the warmth of the Lowell with relief. The staff were welcoming and helpful. The lobby is nothing special and a bit dark. The rooms however are sumptuous and elegant. We had lovely beds, high quality carpeting, pillows, sheets, comforters, etc. The bathroom was also full of marble... more

Hoping that being marketed by the Leading Small Hotels of the World would be a good thing, we booked a 4 night stay here. We arrived to a woman complaining to the check-in desk that the bar wouldn't serve her alcohol. The person at the check-in desk actually started to argue with her, and voices started rising. This should have... more

The Lowell is a truly rare find in New York City - a wonderful location with gracious staff and distinctive rooms! I literally booked the room minutes before arriving and yet was met on my arrival like a returning family member. No-one even batted an eye when I checked-in sans luggage as I had not planned for an overnight stay... more

I loved the Lowell! After staying there for 3 nights, I must agree with the other reviews: great personable service, spotless rooms with all the right touches, great location for shopping and dining... The small size of this hotel is great for women travelling alone (like myself). PS: Avoid the restaurant across the street : "Le Bilbouquet" when the part... more