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Lowell Hotel

5.0 of 5 28 East 63rd Street, Between Madison and Park Avenues, New York City, NY 10065
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Certificate of Excellence 2014
Lowell Hotel
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Lowell Hotel
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149 reviews from our community

Traveler rating
    116
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Downingtown, Pennsylvania
Top Contributor
94 reviews 94 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

From the very elegant lobby to the stylish rooms everything was just perfect. It is located in a very quiet location but still being very close to everything. The hotel staff were all very pleasant and helpful. We will definitely be back.

Was this review helpful? Yes 1
Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear jojoruss, Our kind thanks for sharing your recent feedback. Your impressions have been shared with our entire team and they are thrilled that you enjoyed your stay. We look forward to welcoming you back home again soon, Sarah Bolton Marketing Manager More 

Brooklyn, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is high luxury, though very understated. It's classic elegance. The hotel is decorated in such a way it makes you feel like you have been there for a while-except its pristine clean. It feels like a sumptuous home away from home. My husband and I had originally booked a standard Lowell King room through Jetsetter but we were upgraded... More 

Was this review helpful? Yes 2
Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear BaahBaaBlackSheep, Thank you so much for sharing your feedback from your recent Valentine’s Day stay with us. We are so happy that we were able to upgrade you and we thank Maria for taking such great care in her careful consideration. Both Maria and Laura continue to offer exceptional service to our guests and we are grateful to have... More 

North Andover, Massachusetts
Top Contributor
62 reviews 62 reviews
16 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent three of the coldest nights NYC has experienced in years at the Lowell. I mention this because it's about 20 blocks from mid-town, so if you're planning a theatre trip (as we did) or expect to spend most of your time in that part of town, be prepared for a 25 to 30 minute walk each way. I... More 

Was this review helpful? Yes 2
Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear aaronclark, We are so grateful that you have shared your in depth impressions of The Lowell with the Trip Advisor community and also took the time to share your photos! We are delighted that you enjoyed one of our newly refurbished Lowell King rooms and beautiful Crema Marfil & Breccia Rosia marble bathroom. Our Deluxe Junior Suites, One Bedroom... More 

Nashville, Tennessee
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Lowell is a lovely upper east side apartment turned hotel I would guess. The character is quaint and the floors squeak. The room and sitting room with fireplace were okay on a cold February night. Just remember they charge for the fire... They charge for everything! I've stayed at numerous hotels in New York and I've never had a... More 

Was this review helpful? Yes 1
Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear Ish41, Thank you for taking the time to share your feedback about your recent stay with us. We apologize if you were left feeling that our accommodations or location did not match your expectations or desires. We have experienced such cold weather this February in New York; I am pleased that you were able to enjoy our unique fireplaces.... More 

Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 28, 2015

My bridesmaids and I stayed here the night before my wedding and also used the hotel room as we got ready for the big day just two weekends ago. From start to finish, the hotel concierge, staff, and reservation office was nothing but wonderful, incredibly helpful, and just downright sweet. Despite my having booked a smaller suite, they kindly upgraded... More 

Was this review helpful? Yes 2
Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear Lthegood, We are so grateful that you have shared your very special occasion with the Trip Advisor community. Even before your arrival, we want to welcome you and your guests and ensure that upon your arrival you feel like you are coming back to your home away from home. We take great care in assigning the most suitable accommodation... More 

New York City, New York
Contributor
12 reviews 12 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 11, 2015

After staying at the St. Regis and Peninsula on our visits to NYC, we tried The Lowell several years ago and never looked back. This was our fourth stay and it was flawless. The hotel is elegant, quiet and understated, situated on a lovely street about a block from Central Park. We reserved two rooms, one for my husband and... More 

Was this review helpful? Yes 2
Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear g0t0ne, Thank you so much for sharing, once again, your wonderful experience with us here at The Lowell! We are thrilled that you enjoyed your stay with us and had a fabulous time in NYC. Our Lowell family members were eager to assist in recording the game and are delighted that you enjoyed your accommodations, breakfast service, and location... More 

Miami Lakes, Florida
Top Contributor
67 reviews 67 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 10, 2015

If you're a lover of high tea this is the place to go. The "tea room" is small and cozy, with approximately twelve well spaced tables. The tables are well appointed with crisp white linen, crystal stemware and silver flatware., and of course flowers. Lovely Chinese vases are placed around the room, the draperies are silk and the seating is... More 

Was this review helpful? Yes 1
Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear Virginia1997, Thank you so much for sharing your wonderful family experience with us in the Pembroke Room at The Lowell. Our Food and Beverage team is so pleased that you all enjoyed an individualized service but were equally delighted. The Pembroke Room is an Upper East Side jewel for tea and is enjoyed by guests and New Yorkers alike.... More 

Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 8, 2015

I had a wonderful stay at the Lowell Hotel. An experience I won't forget. Starting from reception and leading up to the room, the service was impeccable and the hotel also offers a welcome drink in which case I ordered a coffee. The rooms are spacious, extremely comfortable andyou also get a coffee making facility which not all hotels offer... More 

Was this review helpful? Yes 2
Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear SairaRasheed, We are elated to read your review of your most recent experience with us here at The Lowell. We always want to ensure that our guests have the most pleasant and comfortable experience and our Lowell family members were delighted to learn that from arrival to departure, their service did not go unnoticed. Our in room amenities, including... More 

Barrington, Illinois
Top Contributor
55 reviews 55 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 18, 2014

We enjoyed ourselves despite having to wait 45 minutes for our 4pm confirmed reservation. The staff was most apologetic and noted that "certain guests were dawdling." The service was very good and we enjoyed the array of finger sandwiches, cookies and caviar. The room is quite small and cozy but there is no view. We will return again. Note, as... More 

Was this review helpful? Yes 1
Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear Michael M, Thank you very much for sharing your recent experience in our Pembroke Room. We are pleased to learn that you enjoyed the tea service along with our offerings. We do hope we have the pleasure of welcoming you back again in the near future. Best wishes for the New Year, Sarah Bolton More 

Senior Reviewer
8 reviews 8 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 17, 2014

We recently held our wedding reception at The Lowell and what a pleasure it was to do so. Eric Dupaix and the team were simply marvellous both in helping to prepare for our special day and on the day itself, we really couldn't have asked for more. We booked the Lowell suite with terrace for 2 nights where we also... More 

Was this review helpful? Yes 2
Sarah B, Guest Relations Manager at Lowell Hotel, responded to this review

Dear codsallgirl73, We can’t be delighted enough by your wonderful review. Thank you so much for taking the time to share you experience from the beginning planning to the carrying out of your special day. Your remarks have been shared with our entire team and they are thrilled they could be a part of it! Eric and Alexandra are so... More 

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Additional Information about Lowell Hotel

Address: 28 East 63rd Street, Between Madison and Park Avenues, New York City, NY 10065
Phone Number:
Location: United States > New York > New York City > Upper East Side , Manhattan
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Lowell Hotel 5*
Number of rooms: 65
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Also Known As:
Lowell Hotel New York City
Lowell New York City
Hotel Style:
#59 Luxury Hotel in New York City
#73 Business Hotel in New York City
#107 Romantic Hotel in New York City
#232 Family Hotel in New York City

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