Nice old style hotel. Amazing location on the south edge of Central Park. Subway access just out the door across the street and two doors down. Good beds and pillows. Good views of either the city or Central Park. Maid service was exceptional. Lots of staff in the lobby....not very attentive other than the concierge. The Reception staff and the... More

We enjoyed our stay at the Helmsley. The bed was super comfortable and the pillows were perfect. The staff was very helpful. We were hoping to relax in a hot tub but there wasn't one. That was probably the biggest downfall for us. More

Pleasant stay at Park Lane in a Central Park view. Very large, elegant and comfortable room with various cabinets to keep all the lugagge out of the way. And, of course, the location on Park South is just outstanding. Breakfasy selection needs improvement. Nice staff compensates the lack of variety. My husband and I just loved it and will pick... More

First off I would like to state that I should have check on trip advisor before booking yet another room at this shipwreck of a hotel. My first experience at the Helmsley was horrendous but I thought to give it a second chance for I believed this time around what could go wrong. My first surprise was that they have... More

I spent 3 nights in this hotel. The rooms were cozy and very clean. The location is perfect. The only negative aspect is the breakfast. The breakfast room is so small that when you get there there is a handwritten waiting list!! More

I liked staying at the Helmsley Park Lane and my room was absolutely fine, not dilapidated at all as some others have said . I suppose rooms in these big hotels get refurbed in batches and so getting a good room is a bit hit and miss. Liked the dining room with view of Central Park .Nice breakfast buffet, but... More

Location, Location, Location. The Helmsley is hard to beat. The rooms are very spacious and very comfortable. Make sure you book a park view room preferably on floors 30 or above. Although tired the bathrooms are clean and adequate. Staff are courteous and the dining room, although a bit shabby has great views also. It is the perfect place for... More

The view we had from the 33rd floor overlooking Central Park was 5 star, but the room, unrenovated and showing its age, was at best 2 stars (and that's for $600 a night). Old pink wallpaper that was peeling in the bathroom. A mini-refrigerator, also in the bathroom under the vanity (sort of like you'd find in a Route 66... More

We spent a week with the kids in NYC, The location was a good choice. The kid’s room could sleep 4. They have a deal for $200 per room plus tax and it is worth no more. The rooms are clean and comfortable and if you are lucky to get a high floor with a park view or if you... More