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The Helmsley Park Lane


The Helmsley Park Lane
Hotel class 3 of 5
36 Central Park South, New York City, NY 10019-1600
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Traveler Reviews

74% Recommend
4.0 of 5 stars 376 reviews
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By trip type
All (376)
[ Date ] [ Rating ]
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2 of 5 stars
critiindulgement 1 contribution
New York, Virginia, Indonesia
Jun 17, 2009 | Trip type: Solo travel

Honestly the only timely and respectful hotel staff was the manager during the day. Most of them bounced me around the place, spoke in a very demeaning manner and does not reach any of my expectation that I gathered for this place. The rooms looked like they were renovated on budget, bath tub does not drain water immediatelly, room service... more

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5 of 5 stars
TKN116 5 contributions
Sydney, Australia
Jun 5, 2009 | Trip type: Couples

What can you say about this beautiful hotel. Great service. Great location. Prettiest view in winter. Haven't stayed in summer so can't say anything about the summer view! The people were just so lovely and accommodating. I couldn't say enough good things about this place. Also, hands down the best hot chocolate through room service that I have ever had.... more

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4 of 5 stars
LillyAlabama 5 contributions
Alabama
Jun 4, 2009 | Trip type: Family

Our location couldn't have been better--it was our first tourist trip to New York--we normally go to eat and drink and visit friends but this time took my 11 year old nephew and saw every tourist attraction there was and this was a convenient safe location amidst much finer more expensive hotels- we had connecting rooms- one room was great... more

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5 of 5 stars
Sooz84 1 contribution
Newcastle
May 28, 2009 | Trip type: Couples

After reading some of the reviews on here before my trip I was nervous, but I was wrong to be. The Helmsley is old style glamour! I can see why some people would descibe the rooms as dated but I saw them as authentic and thought they were fantastic. We paid extra for the park view and it was well... more

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4 of 5 stars
pontefract1 2 contributions
Yorkshire UK
May 27, 2009 | Trip type: Couples

We booked the king size park view room. Much larger than I'd expected and although the decor was a little "twee" for English tastes, there was everything in the room to make things comfortable - mini-fridge, lots of wardrobe space, robes and slippers etc. I am so glad we booked the park view room because the views were AMAZING. Large... more

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3 of 5 stars
pm914 23 contributions
New York
Apr 26, 2009

Short and Sweet: How do I rate the people who work there? A+++ The staff was absolutely kind and engaging. From check-in to security to room service to maid service, to the phone operator. The people who work there made it very evident they cared very much that we enjoyed our stay. How do I rate the physical plant? "D"... more

Very Old
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2 of 5 stars
brunoi 2 contributions
brasil
Apr 14, 2009 | Trip type: Couples
2/3 found this review helpful

I´m a travel agent and unfortunately the impression that I had during my stay (apartment 3416 from March 25th to 31th) did not correspond to the standards we are used to, in what concerns to the high pattern of the service found in the hotels we usually use. I was not able to get to know the superior cathegories of... more

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5 of 5 stars
Roycal 28 contributions
Charlotte, North Carolina
Apr 6, 2009 | Trip type: Couples
1/1 found this review helpful

My wife and I stayed at the Helmsley Park Lane the nights of March 17 & 18, 2009. We paid $189 per night + $15 IT fee per night. So the real rate was $204 per night, plus taxes of $30.43 per night. This was for a "city view" room on the 23rd floor. This is an older hotel with... more

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1 of 5 stars
tomnsd 4 contributions
san diego
Mar 29, 2009 | Trip type: Family
1/1 found this review helpful

Although this may have been a nice hotel at one time, it's in desperate need of a face lift. The rooms (we had two) were old and dirty with pealing wallpaper and stains on the carpet. There was mold in both bathrooms and the tubs didn't drain. When we complained, the staff was indifferent and told us there were no... more

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4 of 5 stars
Joyjoy55 3 contributions
Alabama
Mar 26, 2009 | Trip type: Family
1/1 found this review helpful

Was in New York for the first time last week with my sister and 13-year-old niece. I thoroughly enjoyed our stay at the Helmsley. The location absolutely cannot be beat for the price. We were central to everything we wanted to do, and felt very safe in this area. Our room was clean and well-maintained. We had a park view... more

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The Helmsley Park Lane Also Known As

Address: 36 Central Park South, New York City, NY 10019-1600
New York City Hotels The Helmsley Park Lane
4.0/5.0
376