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Park Lane Hotel

4.0 of 5 36 Central Park South, 59th Street Between 5th Ave & 6th Ave, New York City, NY 10019-1600 (Formerly The Helmsley Park Lane)
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2,726 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
25 reviews 25 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed 3 nights over Xmas, in a room with city view on the 38th floor. The room was large, beds VERY comfortable, nice TV. Very dated phone? and cheap alarm clock, the bathroom needs a cat of paint, the sink had rust and a visible crack...I guess not what to expect in a real luxury hotel but for what... More 

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1 review
3 of 5 stars Reviewed yesterday NEW

The service in the dining room at breakfast is outstanding. Our waiter was Ali. He was EXCELLENT!! I am in the food and beverage business, so I recognize outstanding revive when I see it. Ali was attentive to the needs of his guests and anticipated future needs. He is truly excellent at his job! Ask for Ali!!

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New York City, New York
19 reviews 19 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

from the first impression on the phone till the moment to checking out , SUPERB !!! LUXURY AT IT'S 'EASE'.. no frill service that does not come easy in a big city like new york on the busiest days. all we want is to get the luxury we deserve for the time we spend in a room. feel at home... More 

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1 review
3 of 5 stars Reviewed 3 days ago NEW via mobile

I've stayed at this hotel for Christmas Eve every year for the last 3 years. Of course the location is great and so are the views, that is to be expected when booking a hotel right on Central Park. What is not great are the following 1. House keeping knocking on the door and opening by thereselves to hand you... More 

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London, United Kingdom
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

This is the second time I have stayed at the hotel and as it was a special occasion they kindly upgraded us to a park view. This made waking up everyone morning so much more special as the view over Central Park was amazing. A special mention to Raymond at the front of house who was so helpful and knowledgable.

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South Florida
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I hadn't been back to the Park Lane is over 20 years - it hasn't changed. The decor is not NYC trendy. Its very 80's elegant and clean, but could use some updating. By NYC standards the rooms are very large. The staff is so helpful and friendly, and the happy hour is worth the time. Its such a great... More 

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1 review
3 of 5 stars Reviewed 5 days ago NEW

The Park Lane Hotel on Central Park South in New York City is a must stay if you are on a fixed income budget and want to stay in the very best location in all of NYC. That being said The Ritz-Carlton New York, Central Park (which is right next door at 50 Central Park South) it is not by... More 

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Union Beach, New Jersey
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Nice hotel, but a bit dated. It needs upgrading. Service staff was very nice and helpful. Location is great though. Can get noisy due to the NYC noises, especially the sirens from police and ambulances going by 24 hours per day.

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Lexington, Kentucky
1 review
4 of 5 stars Reviewed 5 days ago NEW

I recently stayed at The Park Lane. I attended the Jimmy Fallon show and was given (2) Xboxes. The challenge was getting them back to my home. Steven in security went over and above helping me getting the items boxed and shipped. He stayed and saw the project through even after his work hours had ended. It was really nice... More 

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New York City, New York
1 review
5 of 5 stars Reviewed 6 days ago NEW

My sister and brother-in-law recently got married in New York City and I helped to plan their wedding. As this was one of the most important moments in my sisters life, I wanted to make sure that the hotel they stayed at was absolutely PERFECT. I researched numerous sites, visited a handful of hotels, etc. When I found the Park... More 

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Additional Information about Park Lane Hotel

Address: 36 Central Park South, 59th Street Between 5th Ave & 6th Ave, New York City, NY 10019-1600 (Formerly The Helmsley Park Lane)
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Park Lane Hotel 4*
Number of rooms: 628
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Also Known As:
The Helmsley Park Lane Hotel New York City
Helmsley Park Hotel
Hotel Style:
#141 Luxury Hotel in New York City
#211 Business Hotel in New York City
#221 Romantic Hotel in New York City
#224 Family Hotel in New York City

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Room/suite (257)
Hotel & grounds (144)
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Bathroom (58)
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Amenities (68)
Executive City View Room - Queen Bed (110)
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Room/suite (15)
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