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Park Lane Hotel

4.0 of 5 36 Central Park South, 59th Street Between 5th Ave & 6th Ave, New York City, NY 10019-1600 (Formerly The Helmsley Park Lane)
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2,878 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Aurora, Ohio
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

we booked 3 rooms for the past weekend in jan. it was during the 23 to the 26th. our room was for three nights the other two for one night. we had no problem with check in on fri. afternoon. we were quite suprised by how big our room was considering the location and that we booked thru groupon. we... More 

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Bath, United Kingdom
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3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

My wife and I decided to book a long weekend away to NYC for our anniversary and the hotel upgraded our room to one with a park view and include breakfast which was great. Our flight was also cancelled due to the snow storm and the hotel had no problem extending our stay for another night and were very helpful.

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Florida
Top Contributor
64 reviews 64 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at the Park Lane Hotel this past week-end (January 23rd). It is in a perfect location right across from Central Park and easy walk to the MOMA, Metropolitan museum and all of Broadway. Plus there is a metro stop there for those who don't want to walk. Our room was one that overlooked the City which was not... More 

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1 review
5 of 5 stars Reviewed 2 days ago NEW

I enjoyed very much my stay at the Park Lane with my daughter. We had the best time. The reception desk people were very warm and accommodating, especially Mr Andrew and Mr Avi. The wonderful breakfast couldn't be better, with special attention of Mr Dani, who was very kind to show us to the best table to get a wonderful... More 

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1 review
4 of 5 stars Reviewed 2 days ago NEW

It's a nice hotel the location is excellent, what made our experience more memorable is miss Peggy at the reception she went out of her way to make our stay mor enjoyable, From my families opinion miss Peggy is the real adders for this hotel. I give her 5/5.

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Harrogate, England, United Kingdom
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Tired decor and grey corridors greet you. The bedrooms are a good size but all the furniture and decor is very dated. The experience was then topped off (note ironey!) by a $30 resort tax per night to cover wifi and a cheap glass of wine (if you happened to be in hotel between 6pm and 7pm.

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Dossenheim, Germany
1 review
4 of 5 stars Reviewed 3 days ago NEW

Edita Gutic at the reception was very helpful and friendly beyond what you normally expect, thank you Edita. We loved the extraordinary view from 10th floor out of the window on Central Park. So we could start every morning with a look into nature and a walk through the park, before exploring the museums, streets, taxi boats, opera and musical... More 

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New York City, New York
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5 reviews 5 reviews
4 of 5 stars Reviewed 4 days ago NEW

Decided on a staycation in NYC for my hubby's bday this year and booked a junior suite at the Park Lane overlooking Central Park to celebrate. I was very happy with the 2 night stay although hubby thought the hotel could use updating and he was unhappy with the bed as his side was caved in! Unfortunately he tossed and... More 

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Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We had a horrible experience over the summer but decided to give the Park Lane one more try and were delighted that we did. The new management team seams to have worked out most of the kinks and has brought the Park Lane back up to its iconic standards. Great service, except for a terribly slow room service delivery, and... More 

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Southampton Parish, Bermuda
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Another great stay at the Park Lane. I love the size of the rooms and the great location. The attentive staff do a great job! I only wish they ice machines on each floor. I especially love the food options in the hotel and nearby. If staying here you must try the Plaza Food Hall and Quality Meats.

Was this review helpful? Yes 2
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Additional Information about Park Lane Hotel

Address: 36 Central Park South, 59th Street Between 5th Ave & 6th Ave, New York City, NY 10019-1600 (Formerly The Helmsley Park Lane)
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park Lane Hotel 4*
Number of rooms: 628
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Also Known As:
The Helmsley Park Lane Hotel New York City
Helmsley Park Hotel
Hotel Style:
#139 Luxury Hotel in New York City
#213 Business Hotel in New York City
#220 Family Hotel in New York City
#220 Romantic Hotel in New York City

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