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Park Lane Hotel

4.0 of 5 36 Central Park South, 59th Street Between 5th Ave & 6th Ave, New York City, NY 10019-1600 (Formerly The Helmsley Park Lane)
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2,598 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Northeast USA
Top Contributor
137 reviews 137 reviews
24 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed yesterday NEW

The Park Lane is an older, traditional hotel that has a superb location, right on Central Park South, 1/2 block from 5th Avenue. Very helpful and pleasant staff. Our room was very nice, roomy and clean. Slight miscues were only one washcloth and one bathrobe in the room the first night and a knob missing from the dresser's cabinet. Their... More

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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

My wife and I stayed here last week and had a wonderful time with a few caveats, we originally booked a partial park room that was supposed to have views of the city and Central Park. When we arrived around 3:30, the room wasnt available. We explained our frustration to the front desk clerk and she immediately went to the... More

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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Had another perfect stay at the Park Lane, the service was pleasant and the rooms are very big for the ny area. Our favorite front desk manager Avi always takes care of us whenever we come to the city. Location is prime uf you want to be in midtown, definely eat at quality meats if yoy stay as it is... More

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Purmerend, The Netherlands
2 reviews
4 of 5 stars Reviewed yesterday NEW

We stayed 3 nights at Park Lane in August 2013. The hotel is nice,the rooms are beautiful and the beds are King Size. Yes, the service and the breakfast wasn't great, but the view from the breakfast room on Central Park compensates everything! Most important is that you can hire a room for less than $275,00 a night with 2... More

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GAINESVILLE
Top Contributor
57 reviews 57 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Took a long weekend trip to NYC and decided to stay a little more north than we usually do. Wife wanted to jog central park and go do some shopping on the park avenue. We were upgraded to a suite on the 26th floor which had fantastic views of the park and ice rink. Very little noise permeated into our... More

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Excellent experience por 32 years, staying at The Park Lane Hotel in NY. Never have lost anything during my stays, but last stay was even more gratefull. I thought I had lost a pair of shoes. The hotel tried hardly to find them, with no positve result. At the end, the shoes were never taken with me, they were at... More

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Lugano
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

We arrived at about midnight and (maybe because the hotel hoped in a no-show) the room we had booked was no longer available. There was only a room available (501), which was "technically" an upgrade, but in actual fact was in bad conditions. Furniture was quite old and worn-off. Heating was not working (and leaking water), and the room was... More

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1 review
5 of 5 stars Reviewed 2 days ago NEW

From the welcome of Ms Egutic at the front desk on, my Best hotel experience ever. The outstanding staff, the graciousness of every service person you meet, the beautiful rooms, the amazing location off Fifth Ave across the street from the park, the gorgeous ding room overlooking the park. A very special hotel indeed. Wish I were still there.

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Madison, NJ
Top Contributor
114 reviews 114 reviews
20 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Have stayed here a few times when trapped overnight in NYC. It is a great option if you need to be in upper midtown near Central Park. Service is usually good (not great). Great deals can be found last minute under $200. Rooms are good, not great, but comfortable and clean enough.

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Williamsburg, Virginia
1 review
5 of 5 stars Reviewed 3 days ago NEW

Stayed multiple times over the past 10 years; staff remember you and go out of their way to accommodate and engage, from Rodney in the lobby to Paul at the front desk; the Park Lane Hotel exuberates New York energy and excitement; location - subway entrance is steps away on 59th with 5th Avenue just beyond, Central Park across the... More

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Additional Information about Park Lane Hotel

Address: 36 Central Park South, 59th Street Between 5th Ave & 6th Ave, New York City, NY 10019-1600 (Formerly The Helmsley Park Lane)
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Park Lane Hotel 4*
Number of rooms: 628
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Also Known As:
The Helmsley Park Lane Hotel New York City
Helmsley Park Hotel

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