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The Franklin

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164 E 87th St, Off Lexington Avenue, New York City, NY 10128
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The Franklin
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The Franklin
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495 reviews from our community

Traveler rating
    164
    181
    85
    33
    32
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74
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83
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Acapulco, Mexico
Contributor
18 reviews 18 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 11, 2012

After the very first night at the hotel Frankling, we had a warm and cozy feeling about it, both my husband and I love a cup of tea in the afternoon and good coffee in the morning, the hotel provides for coffee, capuchino, expresso or tea 24 hours a day - this alone was wonderful for us, you can enjoy... More 

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Lake George, New York
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 4, 2012

At first glance, the lobby is worn as is the lounge area. The photo that's on line must have been taken 10 years ago as the featured sofa and chair are well worn now. I agree....rooms are VERY small. I laughed as I tried to find the "closet" hidden behind the mirror. Only 4 hangers fit! BUT, the room was... More 

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Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 4, 2012

Wife and I stayed here for 3 days in Sept 2012 Yes, the rooms are small, but the bed is big! The layout and deco are cleverly done, the staff are friendly, the breakfast and cheese buffet we did not try, but the common rooms are very small, might be a bit tight if all guests gather there at once!... More 

Was this review helpful? Yes 1
Princeton, New Jersey
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed September 27, 2012

when a room has the word "petite" in the description, take it seriously. I could fit one shirt in the "closet". OK, i knew the room would be on the small side, but the hotel looks like a transient hotel rather than a 4 star. I agree with the other reviewer that this should be rated 2 1/2 stars. what... More 

Was this review helpful? Yes 2
Boston, Massachusetts
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 21, 2012

We stayed for three nights at the Franklin and were very happy with our stay. The pros first. The staff are friendly, and checking in and out were a cinch. Continental breakfast is included daily and is a mix of pastries, cereals, fruit with a coffee machine, tea and juice. Wifi is free. The rooms are well appointed with a... More 

Was this review helpful? Yes 3
Français à Cracovie
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 21, 2012

When we arrived, we felt we not really welcomed: "picture ID and credit card", that was not really nice. We said 'hello' first. No one proposed to help us bring our luggage from the street into the hotel, then into the lift. The very tiny breakfast room lacked often fresh coffee: guests had to inform staff that there was no... More 

Was this review helpful? Yes 2
Roswell, Georgia
Top Contributor
81 reviews 81 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 13, 2012

We usually stay in chain hotels, so we were very pleasantly surprised by our choice on Hotwire where we got a "deal" on an upper east side hotel. I loved the fact that The Franklin is in a residential neighborhood, a plus after a busy day working in the city. The hotel had instant appeal, from the retro awning that... More 

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Maynooth, Ireland
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 12, 2012

Just home from 5 Fantastic Nights in The Franklin Hotel and have to say you could not find nicer staff anywhere they where always so helpful no matter what we needed.From reading previous reviews i was afraid that the rooms would be tiny but was pleasantly surprised the rooms are not huge but they are perfectly formed everything that you... More 

Was this review helpful? Yes 1
Mechanicsburg, Pennsylvania
Top Contributor
55 reviews 55 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 11, 2012

Overall, my experience at the Franklin Hotel was great. The staff was very friendly and the accommodations quite comfortable. I was surprised that the bathroom amenities were not refilled at all the week that I was there...except for providing me with an additional soap my last full day. The conditioner was only 1/2 full when I checked in and was... More 

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Connecticut
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed August 30, 2012

The Franklin was ideal for my needs. I was a single traveler staying for three nights - I didn't have a lot of luggage and I didn't need much space. My room had a modern look, the bed was comfortable, the bathroom was clean and worked well, and the AC kept the room cool (though it was a bit loud).... More 

Was this review helpful? Yes 3
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Combining quiet residential neighborhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighborhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
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