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All 453 New York City hotels

The Franklin

3.5 of 5 Hotel   |   164 E 87th St, Off Lexington Avenue, New York City, NY 10128 (Manhattan)
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Ranked #287 of 453 Hotels in New York City
A recent review
5 of 5 stars Reviewed August 8, 2011
kalegna Detroit, Michigan
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416 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Franklin
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Detroit, Michigan
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 8, 2011

The Franklin is an outstanding boutique hotel. Yes, the rooms are small but if you're in NYC for the rooms, you're not doing it right...I'm just saying. The rooms are very nicely decorated. They have large nice flatscreens, a small closet with full-length mirror, especially nice bedding with an angora throw. The bathroom is the cleanest I've ever seen...literally...ever. And... More

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New York City, New York
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 1, 2011

Petit Room size: 10x15 feet!!! No closets or chests to store your clothes...very old carpet that knew better days....sink is outside the tiny ancient bathroom...Very boring location with not great restaurants...the constant noise of the window A/C unit will drive you crazy...tiny dark lobby with 1 lift...my rating is 2 1/2 stars. Please invest another $50 per night and get... More

Was this review helpful? Yes 3
Albany, New York
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 28, 2011

As all reviewers have noted, the rooms are miniscule at this place. Quality decor and comfy bed/linens. No place to put the luggage and very limited hanging space for clothes (closet is about 6 inches in depth and protrudes from the wall behind the entry door). The bathroom sink with mirror was in the room at the foot of the... More

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Detroit, Michigan
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 18, 2011

Just got back from a weekend trip at the Franklin. I really loved this hotel. The staff was fantastic. I was even able to get into my room at 9 am. I know that's probably not the norm but they were more than willing to check on availability at this time of day and they weren't rude when I asked.... More

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5 reviews 5 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 13, 2011

We stayed at The Franklin for 5 nights to celebrate an anniversary and had a fantastic time. The hotel is small but everything about it is top class. The rooms are compact but quite luxurious, modern, very clean and quiet. Breakfast is continental with cereals,muffins,coissants and fruit and you can just help yourself. The coffee machine is great as is... More

Was this review helpful? Yes 2
Copenhagen, Denmark
2 reviews
4 of 5 stars Reviewed June 18, 2011

This is a small and cosy hotel. The staff was welcoming and smiling, the bed was amazing, the address in Upper east - I guess that's an individual thing (I prefer to be situated on the lower manhattan), but it's new york city .. use the Subway. stayed in room 42, going on to the street - no real noise... More

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Southwest England
Top Contributor
78 reviews 78 reviews
42 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed June 13, 2011

My room at the Franklin Hotel was comfortable and attractive. There is no view to speak of, but I had a great nights sleep. The staff was accommodating. On the downside, the Upper East Side is quite far from some places a tourist might want to go to such as Broadway theatres and some museums. The Metropolitan museum is only... More

Was this review helpful? Yes 1
Los Angeles, California
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 8, 2011

Located a block away from the subway in a pleasant neighborhood, the location is excellent. Can walk to many museums. Staff friendly and helpful and seemed to care about your experience. Room was small but completely quiet with nice shower. Climate control system worked well. Breakfast adequate.

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Edinburgh, United Kingdom
11 reviews 11 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 7, 2011

We luved this little hotel,great location,friendly staff,small and clean,couldn't have asked for more.Nothing was too much trouble,very helpfull. Hubby and i said there for 2 week's and enjoyed every minute.The breakfast was nice,and off course the wine and cheese.We met lot's of lovely people from all over America.Would recommend this little hotel,would book again next time i come to new... More

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Senior Contributor
21 reviews 21 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed May 25, 2011

Having previously stayed and found both the service and quality of staf being excellent, some disappointment this time in not the same welcome at reception; being disinterested and un-enthuasiastic. The previously excellent breakfast and everning wine/cheese reception being replaced with self serve and plastic plates and knives and forks. Not good on presentation or from a 'green' point of view.... More

Was this review helpful? Yes 1
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Additional Information about The Franklin

Address: 164 E 87th St, Off Lexington Avenue, New York City, NY 10128
Phone Number:
Location: United States > New York > New York City > Manhattan , Upper East Side
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — The Franklin 3.5*
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Also Known As:
The Franklin Hotel New York City
Franklin New York City
Franklin Hotel New York City

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