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Carlton Hotel, Autograph Collection

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88 Madison Avenue, New York City, NY 10016
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Carlton Hotel, Autograph Collection
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Carlton Hotel, Autograph Collection
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1,577 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Carlton Hotel, Autograph Collection
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washington, dc
11 reviews 11 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed October 12, 2009

This Carlton definitely misses the Ritz as the hotel misses the mark by a mile. Slated as a 4-star hotel, the rooms are small, noisy, with uncomfortable beds and creepy hallways. Definitely not worth the rating, perhaps 3 star is more fitting. The most impressive part of the hotel is the lobby, beyond the entrance there is nothing else that... More 

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1 review
4 of 5 stars Reviewed October 8, 2009

Overall, this is a lovely hotel - beautiful building and rooms. Clean and comfortable. Great location. No problems with free wifi. Breakfast at Country Restuarant was delicious! Enjoyed the yogurt and granola parfait, french toast. Appreciated a complimentary mini-fridge at our request. Booked hotel package through a specialty hotel website, package included breakfast vouchers, valet parking, a food/beverage credit. At... More 

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Top Contributor
57 reviews 57 reviews
25 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed October 8, 2009

I stayed at this hotel for 18 nights on business. I stayed in an Executive Double room and it was clean, and surprisingly spacious with a really good size bathroom with bath and separate shower. Although the hotel lacks a little in character, I really appreciated the fact that throughout my stay I was never disturbed by slamming doors or... More 

Was this review helpful? Yes 1
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed October 3, 2009

We looked long and hard for a hotel in the right sort of area, which had some degree of grandeur about it, that offered good value for money, and also that was the right sort of place to take a 3 month old baby. We booked the Carlton thru Expedia - a really smooth experience with fantastic service. Really impressed... More 

Was this review helpful? Yes 4
Washington DC
12 reviews 12 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 30, 2009

I booked a superior room online though a discout travel site and was upgraded to the slightly larger deluxe. I'm really glad we had the upgrade, because the room was not particularly large. It was a good size though with plenty of room for the queen bed and a desk. The room itself was nicely decorated. I loved the large... More 

Was this review helpful? Yes 1
20 reviews 20 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 30, 2009

The photos we saw of this hotel didn´t do it justice. Though the rooms are not large, they are stylish, clean, cosy, and beautifully designed. The lobby was grand and atmospheric. The bathroom was beautiful with luxurious bath products. The bed was extremely comfortable. The location was right in the middle of Manhatten not far from the Chrysler, Empire State... More 

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Boston area
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 29, 2009

My wife and I decided to go to New York for our 11th anniversary. We usually go to NYC at least once a year anyway (our last visit was March of '09, before that June of '08). First time staying at this hotel though--we usually stay downtown. Booked through Hotwire as I almost always do. After learning which hotel we... More 

Was this review helpful? Yes 1
northern ireland
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 24, 2009

We were a little cautious booking this hotel as it is much further down Manhattan than we would usually stay. But the location was great. The hotel itself is fine - rooms are not large (we were in a superior room on the 8th floor), but well presented. Nice toiletires, bathrobes etc. Comfy bed. No tea / coffee facilities, but... More 

Was this review helpful? Yes 1
Sydney, Australia
Senior Contributor
48 reviews 48 reviews
24 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed September 20, 2009

Based on using this website we booked the Carlton for a Sat night here in NY. It is about 75% better than expected. This is based on own research to date. Stylish mix of modern and expected NY close to loads of bars which is exactly what we were looking for. 3 hrs after check in more tmrw

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1 review
4 of 5 stars Reviewed September 18, 2009

Stayed here for 4 nights in early September to see NY for the first time. Really good location right in the centre of Manhattan. Grand Central Station easily walkable if required, and many good delis and eateries locally. Perhaps the staff could be trained to smile a little more, but no problems. The room was excellent and not a bad... More 

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Hotel Review Summarization

What travelers say

  • Empire state building(11)
  • Good location(8)
  • Times Square(6)
  • Room service(6)
  • Hotel staff(5)
  • Very comfortable(4)
  • Molton brown(4)
Questions? Get answers from hotel staff and past guests. Ask a question

538 photos of this hotel

Traveler photos: See what travelers like you saw

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Hotel & grounds (59)
Dining (10)
Bathroom (44)
View from room (15)
Room/suite (113)
Other (105)

Expert photos: Taken by TripAdvisor travel experts

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Amenities (2)
Executive Double Double Room (62)
Restaurants and Bars (30)
The Hotel (33)

Management photos: Courtesy of the property manager

All management photos (65)
Room/suite (39)
Dining (4)
Hotel & grounds (13)
Business center/function rooms (1)
Other (8)
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