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All 452 New York City hotels

Carlton Hotel, Autograph Collection

4.0 of 5 Hotel   |   88 Madison Avenue, New York City, NY 10016
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Ranked #230 of 452 hotels in New York City
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 2 days ago
Zooterp81 Arnold, MD
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1,374 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (196)
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English first
Arnold, MD
20 reviews 20 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Arrived at the Carlton and were promptly whisked into the hotel to check in. We we're informed that we were being upgraded to the Presidential Suite! (It pays to be a Marriott Rewards member). Lovely room with a nice sitting area, 2 baths and ample room, which is hard to come by in NYC. Enjoyed a peaceful and quiet night... More

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Wilmington, Delaware
5 reviews 5 reviews
1 of 5 stars Reviewed 2 days ago NEW

Horrible 1st time customer experience. Booked via Priceline, though it reads "Double Bed" Keep in mind this is the size of the bed And not actually double beds in the room. Not to mention the double bed room is super tiny. After booking on Priceline, I called to request and make sure my family of 4 was getting 2 beds... More

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Knoxville, Tennessee
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I spent the final night of our honeymoon here. First off, let me say that the General Manager, Vic Freeman was outstanding. Without even requesting anything he upgraded us to the Broadway Diva's suite. It was a beautiful, eclectic and amazingly comfortable suite and was the icing on the cake of our honeymoon. The entire hotel staff... More

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Waldorf, Maryland
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is centrally located and in a quiet neighborhood. We had a room 926 which is a executive king room and was located in an alcove away from the elevators. The room was very spacious with a great bay window and plenty of space to relax. The bathroom was clean however the lighting could have been better. The bed... More

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1 review
4 of 5 stars Reviewed 3 days ago NEW

On business in US, and had a spare weekend, so decided to spend it in New York City. The hotel perfectly located (Mid-town) to easliy get to most places by walking. The hotel was tidy and staff were attentive and provided a friendly service.

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Bloomington IL
Top Contributor
100 reviews 100 reviews
91 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My recent stay at The Carlton in NYC made it difficult for me to review because of some of the areas that need improvement, but their response to those issues was flawless. I am a Marriott Rewards Platinum and am used to the execution of the Marriott playbook for their top tier members being terrific, especially at their premium property... More

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1 review
5 of 5 stars Reviewed 1 week ago

Me and a few friends visited new york for the weekend and stayed at the Carlton autograph collection on Madison ave. The hotel was beautiful and we found the location to be very convenient for us. It was just a short cab ride away from all the major tourist attractions. It was great that they let us check in early.... More

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State College, Pennsylvania
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We tried The Carlton for the first time this weekend. It offered a great rate through the Marriott webpage. We loved the hotel and it's great location. Close to the Empire State Building and a subway station. Great Art Deco inspired decor throughout and friendly, helpful staff. The Front Desk agents and the Doormen were very responsive. We appreciated the... More

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16 reviews 16 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

I had an awesome experience with this hotel. When you walk in, you will see a beautiful grand lobby. It is very spacious and gorgeous. Front desks reps were exceptional. They were friendly and very helpful. All the staff at this hotel were extremely courteous and friendly. They made me feel like a valued customer and I truly appreciated it.... More

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Top Contributor
51 reviews 51 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Carlton in August 2014, for 3 nights. They even upgraded us for free (for a King Room). The room was great in size, and even had a table where you can charge your mobile devices using a USB or outlet connection. TV had HBO and Nat Geo channels so there was enough to watch if needed.... More

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Hotel Summarization (Beta)

What travelers say

  • Empire state building(11)
  • Good location(8)
  • Times Square(6)
  • Room service(6)
  • Hotel staff(5)
  • Very comfortable(4)
  • Molton brown(4)

Additional Information about Carlton Hotel, Autograph Collection

Address: 88 Madison Avenue, New York City, NY 10016
Phone Number:
Location: United States > New York > New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Carlton Hotel, Autograph Collection 4*
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Also Known As:
Carlton Hotel, Autograph Collection Hotel New York City
Carlton Madison Avenue
Carlton On Madison Avenue Hotel
New York Carlton
Carlton Hotel New York

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Executive Double Double Room (62)
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The Hotel (33)

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Room/suite (39)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#42 Green Hotel in New York City #132 Luxury Hotel in New York City #149 Family Hotel in New York City #199 Romantic Hotel in New York City #218 Business Hotel in New York City
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Official Description (provided by the hotel)
A midtown Manhattan luxury boutique hotel located near the Empire State Building, Union Square and other New York City attractions. Offers vacation packages and special offers, as well as meeting and event space. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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