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Carlton Hotel, Autograph Collection

4.0 of 5 88 Madison Avenue, New York City, NY 10016
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#235 of 452 hotels in New York City
1,387 Reviews 4 of 5 stars
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Carlton Hotel, Autograph Collection
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Carlton Hotel, Autograph Collection
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1,387 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (197)
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English first
Pittsburgh, Pennsylvania, United States
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I was in town for business all last week and stayed here mon-thurs. The hotel is very conveniently located to many great eateries and attractions. My room was very clean, and much to my surprise - very quiet which is a HUGE plus in this city. Many other stays at different hotels had issues with noise control, but this was... More

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Jacksonville, FL
18 reviews 18 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Carlton was a grand old hotel that had seen better days, when Marriott converted it to one of its Autograph Collection Hotels. They've done a great job with it. The lobby is elegant and inviting, a combination of old style charm and modern edge. Our room was large by NYC standards, and in great shape. Comfortable beds.The neighborhood is... More

Was this review helpful? Yes 1
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed here for 4 nights on the first part of our honeymoon. The rooms are clean and comfortable and the location is fantastic! The staff are friendly and really helpful! Would really recommend this hotel.

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Ann Arbor, Michigan
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel is conveniently located near the line 6 subway (28th st. station) and the ambiance is very elegant and nice. The service was great and the room was clean and quiet. I think it provides good value for money. I will certainly go back!

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Summit, New Jersey
Top Contributor
90 reviews 90 reviews
32 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

I had a very spacious room in this renovated hotel. It is a bit quirky, but mostly because of the vintage. The room was done up really nicely and the staff was top notch. You can choose a street view for more light but a bit more noise, or a center room for five versatile.

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 1 week ago

Very nice clean and welcoming place.I only spent one night but wish I stayed more.very friendly staff .room service was splendid.the rooms are very neat and classic .the restuarant was very good too.I will still stay there anytime I am in newyork.

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13 reviews 13 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently stayed at the Carlton during a pleasure trip to NYC. We find the staff to be accommodating and pleasant. This is often our go to hotel for trips to NYC during the Christmas holidays but even during the slower months they are attentive and helpful. In fact they upgraded us to the presidential suite. A luxurious suite only... More

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Minneapolis, Minnesota
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I've stayed at this property several times in the past 2 years, always having a great experience. The central location is ideal for both business and personal travel. Rooms are always clean, and generally larger than most NYC hotels. But what keeps me coming back is the service. One of the managers, Ryan, greets me by name when I arrive... More

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Rome, Italy
1 review
1 of 5 stars Reviewed 1 week ago

I stayed at Carlton hotel during my honeymoon. Even if I booked my room nine months ago, it was full of noise, small and dark. The receptionists said us that the room was upon the kitchen and taht they couldn't make anything to fix the problem. I don't suggest to anyone going to this hotel for holidays.

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vfreeman1, General Manager at Carlton Hotel, Autograph Collection, responded to this review

Dear Fabio M Congratulations on your recent marriage. We are sorry to read that your stay was disapointing. The room booked for you by your tour operator was our smallest category room. Please know we have have multiple room types all larger than the one you occupied. I am puzzled by your noise and kitchen comment as you were on... More

Newport Beach, California
1 review
1 of 5 stars Reviewed 1 week ago

I travel frequently and have a history of very positive experiences with Marriott properties. This is a beautiful boutique hotel in a great location. Unfortunately, I accidentally left behind my entire make-up kit. After making arrangements to ship it back to me, I discovered that a hotel employee stole the majority of my cosmetics and tools, and returned a nearly... More

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vfreeman1, General Manager at Carlton Hotel, Autograph Collection, responded to this review

Dear mg1121 We are delighted that you liked the hotel and our excellent location. Your allegation set forth in your posting is most concerning and I would like to respond accordingly. We sell over 90,000 room nights per year and every one of our staff have the potential to access our guest rooms. We do this daily without incident and... More

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Hotel Summarization (Beta)

What travelers say

  • Empire state building(11)
  • Good location(8)
  • Times Square(6)
  • Room service(6)
  • Hotel staff(5)
  • Molton brown(4)
  • Very comfortable(4)

Additional Information about Carlton Hotel, Autograph Collection

Address: 88 Madison Avenue, New York City, NY 10016
Phone Number:
Location: United States > New York > New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Carlton Hotel, Autograph Collection 4*
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Also Known As:
Carlton Hotel, Autograph Collection Hotel New York City
Carlton Madison Avenue
Carlton On Madison Avenue Hotel
New York Carlton
Carlton Hotel New York

488 photos of this hotel

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Room/suite (86)
Hotel & grounds (45)
Bathroom (39)
View from room (10)
Dining (2)
Other (115)

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Amenities (2)
Executive Double Double Room (62)
Restaurants and Bars (30)
The Hotel (33)

Management photos: Courtesy of the property manager

All management photos (65)
Room/suite (39)
Dining (4)
Hotel & grounds (13)
Business center/function rooms (1)
Other (8)
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Hotel Style
#42 Green Hotel in #133 Luxury Hotel in #155 Family Hotel in #203 Romantic Hotel in #222 Business Hotel in
Hotel Class
Official Description (provided by the hotel)
A midtown Manhattan luxury boutique hotel located near the Empire State Building, Union Square and other New York City attractions. Offers vacation packages and special offers, as well as meeting and event space. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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