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All 451 New York City hotels

Carlton Hotel, Autograph Collection

4.0 of 5 Hotel   |   88 Madison Avenue, New York City, NY 10016
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76%
Ranked #231 of 451 hotels in New York City
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 2 days ago
Joel E
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1,505 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (185)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

I was warmly welcomed by the staff, and was given superb service. The hotel is beautifully renovated and very clean. It has easy metro access, and has free wifi. The bar downstairs has excellent prices, and the noise level outside was very minimal.

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west hartford, CT
Contributor
15 reviews 15 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Hotel is over 100 years old, on the smaller side, and beautifully refinished.Location is very good -- particularly because you can walk toward Third Ave to a number of nice restaurants of a wide variety that are quite good and not overpriced. Also can walk to the "Little Korea" area that has a number of fun restaurants, etc. Up the... More

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Cambridge, MA
1 review
5 of 5 stars Reviewed 3 days ago NEW

My colleague and I were traveling to NYC for business. We checked in late after a hard day of travel. The front desk staff and general manager went out of their way to make us feel comfortable offering directions to good restaurants in the area. The hotel is a short walk to Union Square. The room was large and very... More

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Austin, Texas
Top Contributor
106 reviews 106 reviews
10 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

You feel posh entering the magnificent lobby. The staff was very helpful and they let me check in early and check my bags for the day after I checked out. The fitness center has free weights, machines and cardio equipment. The central location takes you away from the chaos of Times Square with the east side refinement. You are close... More

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1 review
3 of 5 stars Reviewed 6 days ago NEW

The Hotel is an older style hotel but the wireless was terrible and could not work at nights. Also, the rooms were well over $300 which was not worth the price. 3 stars for me (average). I rated it 3 stars since the hotel service was okay and no wireless.

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vfreeman1, General Manager at Carlton Hotel, Autograph Collection, responded to this review

Dear Rudy S Thank you for taking the time to post your comments. I apologize for the wireless issues you experienced when you stayed with us. We were experiencing some equipment proplems which I am happy to say have been resolved. Pricing on hotel rooms in a city like New York do vary based on availability. You stayed with us... More

Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We were travelling with our 2 adult children who dont mind to share room with us. Judging the size of the hotel rooms in Madison Ave area, we would be getting only 2 standard rooms of around 190 sq ft each. So we opted for the very large Empire State suite of this hotel (625 sq ft) with 2 double... More

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Avondale, Pennsylvania
Top Contributor
62 reviews 62 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

This is an older property and while I really have no negative comments, there was nothing that stood out as above average. Clean, quite room, friendly staff, everything I needed and wanted. Right on Madison Avenue between 28th and 29th

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vfreeman1, General Manager at Carlton Hotel, Autograph Collection, responded to this review

Dear Steven B Thank for staying with us. We are very pleased we met your expectations and truly hope to exceed them on your next visit. Sincerely Vic Freeman More

Basking Ridge, New Jersey
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel is very chic yet inviting as you walk in, but what most impressed me was the friendly front desk staff. Very accommodating and pleasant. The rooms are larger than I expected from a Manhattan hotel and very well kept and clean. I had originally booked a standard two bedroom and they upgraded me to a suite which is... More

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Brechin, Scotland
Contributor
12 reviews 12 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here with my wife as part of our 1 year anniversary holiday and it was great. Room was small but typical for NYC, had everything we needed. Concierge were great and planned our itinerary which made our trip so easy. Stay here for location, Darty.

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SILVER SPRING
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Let me start by saying that I am a Marriott Gold member and generally I always have good experiences at their hotels. I was excited to stay at Carlton and there were some nice things about the hotel. First, the lobby is fairly large and open (for NYC) and the staff was nice. I was checked in quickly and headed... More

Was this review helpful? Yes 1
vfreeman1, General Manager at Carlton Hotel, Autograph Collection, responded to this review

Dear Danielle B We very much appreciate the positive words you wrote in your review and regret some of the concerns you mention. I do want to assure you that the room you occupied during your stay was an Executive King and that the bed is a King size bed. There are some variations in the layouts of some rooms... More

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Hotel Summarization (Beta)

What travelers say

  • Empire state building(11)
  • Good location(8)
  • Times Square(6)
  • Room service(6)
  • Hotel staff(5)
  • Very comfortable(4)
  • Molton brown(4)

Additional Information about Carlton Hotel, Autograph Collection

Address: 88 Madison Avenue, New York City, NY 10016
Phone Number:
Location: United States > New York > New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Carlton Hotel, Autograph Collection 4*
Reservation Options:
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Also Known As:
Carlton Hotel, Autograph Collection Hotel New York City
Carlton Madison Avenue
Carlton On Madison Avenue Hotel
New York Carlton
Carlton Hotel New York

473 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#32 Green Hotel in New York City #128 Luxury Hotel in New York City #151 Family Hotel in New York City #187 Romantic Hotel in New York City #220 Business Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
A midtown Manhattan luxury boutique hotel located near the Empire State Building, Union Square and other New York City attractions. Offers vacation packages and special offers, as well as meeting and event space. ... more   less 
Number of rooms
317

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