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All 453 New York City hotels

Carlton Hotel, Autograph Collection

4.0 of 5 Hotel   |   88 Madison Avenue, New York City, NY 10016
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Ranked #245 of 453 Hotels in New York City
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed yesterday
Anonymous11235 Reading, Massachusetts
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1,404 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (204)
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English first
Reading, Massachusetts
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel was very well kept, clean and spacious. The location was about 2 blocks from the Empire State Building and the subway. We found it very easy to get to different parts of the city from here.

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London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We stayed at the Carlton for a couple leisure nights. We were not satisfied with a different local hotel earlier in the week so we wanted to switch. The ratings seemed inconsistent here so walked to the Carlton to see the rooms before booking. The rooms were 4x the quality/value than the previous local hotel. I must admit I am... More

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Maryland
Contributor
18 reviews 18 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Low key front desk staff, friendly concierge and restaurant wait staff. Rooms small (typical of NY older buildings), but they use the space effectively, and they are CLEAN. You can hear noise in the hall, but we had none after 10/11pm. We had a "high" room when given the choice, because of others' remarks about street noise. Hey - it's... More

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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great hotel! Service was great, hotel was great and great location, will be back! Was in NYC for meetings, so always prefer to stay at hotels which are catering for this kind of crowd. Which Carlton certainly do.

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caracas
Senior Contributor
46 reviews 46 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The hotel is really charming and I felt like I was traveling in time wit the art Deco architecture in the hall, but my room was a mile away from the elevator and as I was traveling with my husband and my son, we needed a room for three, so I had asked for in my reservation, a king bed... More

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vfreeman1, General Manager at Carlton Hotel, Autograph Collection, responded to this review

Dear naranjitaCaracas We are so happy to read that you found the Carlton Charming. Please know we do have Executive Double bedded rooms which are large rooms with two full size beds. That choice would certainly have been more comfortable for your family. I am guessing that room type was sold out when you stayed. We hope you come back... More

Canada
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

By its name and the photos shown in the hotel website, we were expecting more from this hotel. While we were not expecting JW Marriott quality, given this still is a Marriott property we were surprised by how tired looking the guest room itself and the bathroom appeared. We really did not see/feel the "luxury" that is advertised (maybe we... More

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vfreeman1, General Manager at Carlton Hotel, Autograph Collection, responded to this review

Dear llma99 Thank you for taking the time to share your comments. We are pleased that our service and location were to your liking. We are sorry to read of your other concerns and will be addressing them. We hope to welcome you back Yours Vic Freeman More

Philadelphia, Pennsylvania
Top Contributor
63 reviews 63 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

After getting one night off to visit my best friend for her birthday in NYC, I searched high and low for the perfect romantic spot. The Carlton was high on my list for spots to try due to Marriott's impeccable reputation in customer service. As a busy professional, a night off means I just want to relax and spend quality... More

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Lake Forest, Illinois
Top Contributor
52 reviews 52 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

We were happy to find a Marriott near our daughters new dorm. It was easy to get to the park, the subway and many ethic restaurants in the area. While the hotel was beautiful I was not impressed with other issues. Make sure and ask for a room away from the elevator. We heard every conversation from people coming off... More

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vfreeman1, General Manager at Carlton Hotel, Autograph Collection, responded to this review

Dear sdoddsayers Thank you for taking the time to post your comments. We are grateful to read your kind words on the beauty of the Carlton and it's convenient location and very pleased that you would stay with us again. We look forward to welcoming you back Cordially Vic Freeman More

Hilton Head, South Carolina
Top Contributor
85 reviews 85 reviews
23 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

The Hotel had everything you needed and clean. We would certainly stay again, but not if we were looking for something special. The arrival and check in was fine with everyone being helpful. since I had upgraded to a larger room, I wondered what they had for me. I knew they had a large suite in the pictures and they... More

Was this review helpful? Yes 2
vfreeman1, General Manager at Carlton Hotel, Autograph Collection, responded to this review

Dear bruces4gt We are happy to read that your stay was a success and that you would return. We hope we get the opportunity to welcome you back. Sincerely Vic Freeman More

Cologne, Germany
Contributor
17 reviews 17 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel was picked by Virgin Holidays for my stay in New York, what a poor choice from Virgin.. check-in was ok and the room choice given was smaller than a shoe box, you could only just walk around the bed, the bed was something between a single and double bed in width. when 2 people laid flat on your... More

Was this review helpful? Yes 1
vfreeman1, General Manager at Carlton Hotel, Autograph Collection, responded to this review

Dear John H Thank you for staying with us. We hope you had a good visit to New York and pleased our central location proved to be positive. As with most major cities, many hotel rooms are compact and we do have some of those too. The room you stayed in was one of our Standard rooms and does have... More

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Hotel Summarization (Beta)

What travelers say

  • Empire state building(11)
  • Good location(8)
  • Room service(6)
  • Times Square(6)
  • Hotel staff(5)
  • Very comfortable(4)
  • Molton brown(4)

Additional Information about Carlton Hotel, Autograph Collection

Address: 88 Madison Avenue, New York City, NY 10016
Phone Number:
Location: United States > New York > New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Carlton Hotel, Autograph Collection 4*
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Also Known As:
Carlton Hotel, Autograph Collection Hotel New York City
Carlton Madison Avenue
Carlton On Madison Avenue Hotel
New York Carlton
Carlton Hotel New York

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