This was our second time at the Carlton. We upgraded to a deluxe king for a slightly bigger room and it was a good choice. The room was very comfortable with lovely linens on the bed. My only complaint was that the reading lights could have been a little brighter. Overall, the staff was helpful and friendly (not always the... More

As Platinum Marriott members, we are always looking for new Marriott properties to try. Even though we live in NJ, a trip to NYC is always more fun with an overnight stay. We found this property when looking for a Marriott property near family on 23rd St. First of all, it is a short walk from Penn Station and this... More

My wife and 12 year old son and I just spent 4 nights at this hotel. This was my son's first visit to NYC and the hotel and setting set things off right from the very start. We were in an Empire Suite room which offered an amazing view of the Empire State Building which my son loved. The location... More

Stayed overnight because we had a business dinner nearby. Standard room had nice king sized bed but only desk chair to sit in. Tiny bathroom that was dark no matter how long the bulbs got to warm up. Nice touch, Molton Brown toiletries and robe, but this is a tired hotel with a spiffed up lobby. Hallways dark gray with... More

I had a last minute business trip to New York and was mostly looking for a clean room in a convenient location. I wasn't familiar with Carlton Hotel (but it was priced right on my corporate travel site). It was a short walk from Penn Station, which definitely fit the bill of convenience, and was a lot nicer than the... More

We had one night to stay in NYC and chose the Carlton based on reviews, location and price. We were not disappointed. As a Silver Marriott member, I was upgraded to a very spacious room with a delightful bathroom. Everyone who worked there seemed helpful and friendly. The breakfast was expensive but good. Service was prompt and spot on. Location... More

The Hotel has a nice lobby area, but the rooms need help. Mine was a very small room on the 11th floor. I asked for a very quiet room and that was given, especially nice because 28th and Madison can be noisy. However, being a gold member of Marriott rewards did not make any difference with regard to room sizes... More

We spent a long weekend at the Carlton. The hotel is relatively small, but nicely appointed. Front desk staff were friendly and helpful. Many reviews state that the rooms are small, but we were lucky to have been upgraded to a suite (Marriott Rewards), which was very large by New York standards. We had only two complaints. First, things were... More

This hotel was perfect. The hotel had a great bar and a delicious restaurant in it. In the morning the restaurant had all the papers and for my first time in New York it was nice to sit with a cup of coffee and read the Post. The people were very helpful and the room was clean and the bed... More