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All 447 New York City hotels

Carlton Hotel, Autograph Collection

4.0 of 5 Hotel   |   88 Madison Avenue, New York City, NY 10016
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Carlton Hotel, Autograph Collection
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Ranked #231 of 447 hotels in New York City
Certificate of Excellence 2013
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 6 days ago
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1,414 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (158)
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English first
Contributor
15 reviews 15 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here on a work trip and had to wait a bit to get checked in b/c my room wasn't ready. However, because of the wait, I was upgraded to a suite. Although the suite was a waste due to the shortness/style of the trip, it was still a very nice gesture. It was a great location. I didn't try... More

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Northampton, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

What a fantastic hotel offering great value in a convenient location, I could find no fault. I was able to book in earlier than quoted and for me it offered that little bit more than I was expecting. Two dressing gowns, Molten Brown products in bathroom, an umbrella, free tea/coffee 24hrs etc etc. Unfortunately I did have to report a... More

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Fox River Grove, Illinois
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband & I just returned from a 3 night stay at the Carlton. We booked based on it being a Marriott property and being in the area we wanted. We were upgraded to an executive King room and it was absolutely perfect. We were on the 4th floor so we did hear a little street noise, but not too... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Whenever I come to NYC, this is my go-to place. It's right between Empire State area and Flatiron, so it's really convenient. The rooms are nice, the beds are comfy, and the staff is really nice. By now, I've stayed here so many times that they know me on a first name basis. If and when you do stay here,... More

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London, United Kingdom
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I only stayed one night following a business trip, but was pleased with what I experienced. The lobby of the hotel is pretty impressive and check in was very quick. From the elevators to my room, it was a very long walk down a windy corridor. If distance is a problem then you might want to request something a little... More

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Hartford CT
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here for a weekend trip. The lobby is beautiful and we were able to check in early. I knew the room was going to be small from other reviews and the square footage is listed in the room description. It had a cool look to it, was decorated nicely and for the two of us... More

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Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Myself, my fiancee and two friends stayed here between 25/03/14 and 01/05/14. The hotel itself is brilliant, rooms aren't huge but the amount of time you spend in a room in nyc means that's no issue at all. Bathroom and shower excellent and bed unbelievably comfortable. Coffee downstairs is a bit ropey on first taste but it's free and that's... More

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Virginia Beach, Virginia
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This is my fourth or fifth stay here and each time it's a little worse. The hotel is all facade and no substance. The rooms are no better than the Wyndham down the street. Each stay, my room gets smaller and smaller. The door hits the bed when you open it. You'd thinks they would value repeat business travelers, but... More

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vfreeman1, General Manager at Carlton Hotel, Autograph Collection, responded to this review

fundog, Thank you for returning to the Carlton and for writing this review. We are fortunate at the Carlton to enjoy high occupancy on several days so at times we are unable to recognize loyalty by offering upgrades. We certainly do recognize loyal guests and where possible we do endeavour to upgrade when available. We hope to welcome you again... More

East Sussex
Top Contributor
67 reviews 67 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had a very pleasant stay for business for 2 nights. The corner room I had facing Madison and 29th St was very spacious for NY, with the amenities excellent (good work space, large wardrobe, reasonable bathroom). The restaurant was very nice and both bars were good. The service was friendly and efficient.

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New York City, New York
Top Contributor
214 reviews 214 reviews
32 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We love the location of this little gem hotel. Excellent front desk staff, shout out to Glenn who does everything to make sure guest are happy. Frankly, rooms are a little dated, but bed is comfortable. Bathrooms (showers and bathtubs particularly) could use an update. Free excellent wi fi throughout the building. Also, Millesime is a really nice restaurant. Monday... More

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Hotel Summarization (Beta)

What travelers say

  • Empire state building(11)
  • Good location(8)
  • Times Square(6)
  • Room service(6)
  • Hotel staff(5)
  • Molton brown(4)
  • Very comfortable(4)

Additional Information about Carlton Hotel, Autograph Collection

Address: 88 Madison Avenue, New York City, NY 10016
Phone Number:
Location: United States > New York > New York City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#26 Green Hotel in New York City
#126 Luxury Hotel in New York City
#157 Family Hotel in New York City
#189 Romantic Hotel in New York City
#221 Business Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Carlton Hotel, Autograph Collection 4*
Official Description (provided by the hotel):
A midtown Manhattan luxury boutique hotel located near the Empire State Building, Union Square and other New York City attractions. Offers vacation packages and special offers, as well as meeting and event space. ... more   less 
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Also Known As:
Carlton Hotel, Autograph Collection Hotel
Carlton Hotel, Autograph Collection Hotel New York City
Carlton Madison
Carlton Madison Avenue
Carlton On Madison Avenue Hotel
Carlton On Madison Avenue
New York Carlton
Carlton Hotel New York

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