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The Surrey

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20 E. 76th Street, New York City, NY 10021
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The Surrey
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The Surrey
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1,234 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (202)
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Boston, Massachusetts
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

My wife and i stayed at The Surrey for two nights (our second visit) and it was fantastic as always. The rooms are nicely sized, perfectly clean and the hotel staff is universally fantastic. The Surrey is located in a relatively quiet area with easy access to Central Park. Cafe Boulud serves a great breakfast and the the scene is... More 

Was this review helpful? Yes 1
Miami Beach, Florida
1 review
5 of 5 stars Reviewed 2 days ago NEW

Came here with my boyfriend for a weekend getaway and was very impressed. Very nice rooms, great staff, and super comfy beds. We rented bikes from the hotel which were free and enjoyed riding through Central Park. We had lots of questions and the front desk and concierge were very informative and friendly. I would recommend for anyone that wants... More 

Was this review helpful? Yes 1
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for the superb review, and I am delighted to hear you had such a wonderful experience at the Surrey. I am equally happy to hear that you would stay no where else other than the Surrey. I agree that our location offers a more composed alternative to Central Park East, with all the grandeur of Manhattan’s... More 

U.S.
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I pretty much loved this hotel. And have mostly positive things to say about it. 1. Amazing location, not even a block from the park and in the middle of great shopping. Two big reasons I was in the city. 2. Great style and really comfortable room. The hotel is chic, I love the whole look. But the space is... More 

Was this review helpful? Yes 1
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for your review. It sounds as though you enjoyed the accommodations and atmosphere at The Surrey, along with exceptional service by our doormen. It is our hope that every facet of our hotel consistently exceeds expectations, which is why we have made note of your thoughts regarding the Front Desk and will be addressing your feedback... More 

Bridgewater, New Jersey
Contributor
12 reviews 12 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

The Surrey is a beautiful boutique hotel in a great location. The lobby was edgy without sacrificing comfort. We were greeted but friendly and efficient front desk staff who checked us in and got us our keys and I was in our room within 5 min. The room was spectacular. Very roomy (rm 1504) with great views from the windows.... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for taking the time to share your feedback on your most recent stay at the Surrey with our fellow Trip Advisor readers. I am delighted to hear that there were positives in your experience and appreciate the feedback on the things we can work on to become better. I have already shared your feedback internally to... More 

Potomac, Maryland
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

A wonderful hotel, but some key flaws in the restaurant. Our breakfast came with a very cold basket of bread; the eggs benedict had almost no hollandase sauce and the egg yolks were hard. Very little attention was paid to refreshing coffee. The gym is small but okay. And, trying to get them to hold a room or room category... More 

Was this review helpful? Yes 3
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for taking the time to share your feedback on your most recent stay at the Surrey with our fellow Trip Advisor readers. I am delighted to hear that there were positives in your experience and appreciate the feedback on the things we can work on to become better. I have already shared your feedback with the... More 

Needham, Massachusetts
Contributor
15 reviews 15 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

My only regret about staying at The Surrey was that I only stayed one night. It was one of the nicest hotels I have ever stayed in. Traveling by myself, I felt very safe at The Surrey. I loved the more residential neighborhood. It's an easy walk from the hotel to the Metropolitan Museum. Central Park is right outside the... More 

Was this review helpful? Yes 1
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for the superb review, and I am delighted to hear you had such a wonderful experience at the Surrey. I am equally happy to hear that you would stay no where else other than the Surrey. I agree that our location offers a more composed alternative to Central Park East, with all the grandeur of Manhattan’s... More 

Suburban Philadelphia
Top Contributor
113 reviews 113 reviews
19 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 1 week ago

Hi end shoppers dream with every designer who is anyone (and a few others!) having a boutique store right there. Between Madison/5th, close to The Met Mueseum of Art, Neue and Central Park, seriously amazing location, across the Street is the John Frieda/Serge Normant salon, even at $300 a cut/blow dry, Jefferey is worth it. A wonderfully, funny very talented... More 

Was this review helpful? Yes 2
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for the superb review, and I am delighted to hear you had such a wonderful experience at the Surrey. I am equally happy to hear that you would stay no where else other than the Surrey. I agree that our location offers a more composed alternative to Central Park East, with all the grandeur of Manhattan’s... More 

Raleigh, North Carolina
Top Contributor
189 reviews 189 reviews
41 hotel reviews
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We keep coming here because it's just so wonderful. Hard to imagine staying anywhere else. Came here this time to run a half marathon in Central Park (this hotel, btw is ideally located to Central Park and if you bring your pup, it's a great location) I'm thrilled that they keep the same staff every time we've visited --I have... More 

Was this review helpful? Yes 2
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for the superb review, and I am delighted to hear you had such a wonderful experience at the Surrey. I am equally happy to hear that you would stay no where else other than the Surrey. I agree that our location offers a more composed alternative to Central Park East, with all the grandeur of Manhattan’s... More 

New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Surrey is by far the best hotel in NYC. Our second stay was just amazing, the service, the room size, location, etc. The Surrey goes above and beyond with all the little things to make it feel custom. Just top notch management and service. Large room sizes and just all around AWESOME!

Review collected in partnership with this hotel

Was this review helpful? Yes 2
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for the superb review, and I am delighted to hear you had such a wonderful experience at the Surrey. I am equally happy to hear that you would stay no where else other than the Surrey. I agree that our location offers a more composed alternative to Central Park East, with all the grandeur of Manhattan’s... More 

New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed at the Surrey many times and have never been disappointed. The hotel has a warm, lovely feel and the rooms are beautiful. Additionally, the staff is outstanding. They are friendly and aim to please. The Surrey is our home away from home when we visit New York City.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for the superb review, and I am delighted to hear you had such a wonderful experience at the Surrey. I am equally happy to hear that you would stay no where else other than the Surrey. I agree that our location offers a more composed alternative to Central Park East, with all the grandeur of Manhattan’s... More 

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Upper East Side
Combining quiet residential neighborhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighborhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
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