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The Surrey

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20 E. 76th Street, New York City, NY 10021
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The Surrey
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The Surrey
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1,218 reviews from our community

Traveler rating
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    56
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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New York City, New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband and I just returned from a 4 day/night stay at the Surrey on business and a little get away and couldn't be more pleased. This was our first time staying at The Surrey and everything about our experience was outstanding. The hotel is quaint and chic, with chic,lovely, comfortable and large room and bathroom. We had the best... More 

Was this review helpful? Yes 2
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for the superb review, and I am delighted to hear you had such a wonderful experience at the Surrey. I am equally happy to hear that you would stay no where else other than the Surrey. I agree that our location offers a more composed alternative to Central Park East, with all the grandeur of Manhattan’s... More 

Pasadena, California
Contributor
19 reviews 19 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is an upscale hotel in upper east-side by the Central Park. Rooms are large and very comfortable with all necessary ammenities, including a sitting area and a large desk. We asked for a coffee machine which was delivered to our room immediatly. There was a whole selection of prime alcohol buttles which I have not seen in any other... More 

Was this review helpful? Yes 1
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for the superb review, and I am delighted to hear you had such a wonderful experience at the Surrey. I am equally happy to hear that you would stay no where else other than the Surrey. I agree that our location offers a more composed alternative to Central Park East, with all the grandeur of Manhattan’s... More 

Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

It is hard to explain the entire experience. I can say that this hotel will make you want to never go home. I have stayed a total of 45 days, not at one time but about a week to two on average. The location is also perfect for business or a visit to enjoy the city. I have stayed at... More 

Was this review helpful? Yes 1
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for the superb review, and I am delighted to hear you had such a wonderful experience at the Surrey. I am equally happy to hear that you would stay no where else other than the Surrey. I agree that our location offers a more composed alternative to Central Park East, with all the grandeur of Manhattan’s... More 

Montreal, Canada
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel is beautiful, wonderfully well located and the rooms are chic, comfortable and absolutely spotless. Unfortunately this fails to make up for the snobbish snooty staff at the front desk who's faces seem to be stuck in a permanent look of superior disapproval. Would a smile of welcome kill these people? My husband is vegan, when we booked I... More 

Was this review helpful? Yes
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for taking the time to post your review on your recent stay with us. While I am happy that the Surrey was the hotel of choice I am disappointed we were not able to have your recent stay as perfect as it could have been. Your feedback is critical to us in order for us to... More 

Briarcliff Manor, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My husband and I just returned from a one night stay at The Surrey. We were in the City for a combined anniversary and wedding celebration. The hotel provided the perfect escape. Our 12th floor room was lovely - clean, spacious and with just the right combination of old world elegance and chic. The bed was divine. All the staff... More 

Was this review helpful? Yes
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for the superb review, and I am delighted to hear you had such a wonderful experience at the Surrey. I am equally happy to hear that you would stay no where else other than the Surrey. I agree that our location offers a more composed alternative to Central Park East, with all the grandeur of Manhattan’s... More 

Toronto, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the third time we are staying at the Surrey and every time it has been an outstanding experience. The room is comfortable, the staff is very helpful, accommodating and polite, the food in the bar, the restaurant (Boulud after all....) and the in-room are well presented and very tasty. The location is very convenience. All in all, highly... More 

Was this review helpful? Yes 2
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for the superb review, and I am delighted to hear you had such a wonderful experience at the Surrey. The Surreys location offers a more composed alternative to Central Park East, with all the grandeur of Manhattan’s premier museums, galleries and designer boutiques. Our hotel offers residential luxury with sophisticated and thoughtful service to our guests.... More 

Luxembourg City, Luxembourg
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Perfect situation between Madison av. and Central Park. Very stylish and cozy hotel. Very welcoming staff. Quiet. (Which is very difficult to find in NYC). Everything was perfect. The continental breakfast (included in the price of our room) was a bit poor... Only point to upgrade.

Was this review helpful? Yes
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for the superb review, and I am delighted to hear you had such a wonderful experience at the Surrey. I am equally happy to hear that you would stay no where else other than the Surrey. I agree that our location offers a more composed alternative to Central Park East, with all the grandeur of Manhattan’s... More 

Virginia
Senior Contributor
42 reviews 42 reviews
42 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent one night here with my two daughters (ages 10 & 13). I'd forgotten how great this place is. Stayed in a small king suite thanks to an upgrade. It was wonderful. After all these years, the hotel still looks so fresh. Such beautiful design, and I loved all the heavy doorknobs and bathroom fixtures. The bed was out of... More 

Was this review helpful? Yes 1
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for the superb review, and I am delighted to hear you had such a wonderful experience at the Surrey. The Surreys location offers a more composed alternative to Central Park East, with all the grandeur of Manhattan’s premier museums, galleries and designer boutiques. Our hotel offers residential luxury with sophisticated and thoughtful service to our guests.... More 

Bogota, Colombia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Surrey is an outstanding hotel in all senses. From the location, the beautiful property, the great people, to the service they provide; everything is flawless. Concierges are very knowledgeable about the city. Staying at a hotel like this makes the experience in the city even better. The team lead by Troy Pade is exceptional.

Was this review helpful? Yes 1
pridguard60763, Manager at The Surrey, responded to this review

Dear Juan Carlos P, Thank you for the superb review, and I am delighted to hear you had such a wonderful experience at the Surrey. The Surreys location offers a more composed alternative to Central Park East, with all the grandeur of Manhattan’s premier museums, galleries and designer boutiques. Our hotel offers residential luxury with sophisticated and thoughtful service to... More 

Philadelphia, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Since we have found the Surrey we haven't stayed anywhere else on our frequent trips to the city. Most of our trips keep us busy on the upper east side so this hotel is the perfect fit. Well dressed, professional staff, fresh clean rooms and luxe amenities. A must stay for shoppers, you can walk Madison all day.

Was this review helpful? Yes 1
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for the superb review, and I am delighted to hear you had such a wonderful experience at the Surrey. I agree that our location offers a more composed alternative to Central Park East, with all the grandeur of Manhattan’s premier museums, galleries and designer boutiques. Our hotel offers residential luxury with sophisticated and thoughtful service to... More 

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Upper East Side
Combining quiet residential neighborhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighborhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
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