We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Surrey

Certificate of Excellence
Hotel website
Hotel deals
20 E. 76th Street, New York City, NY 10021
Special Offer
Complimentary Night
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
The Surrey
Professional photos View all
Browse nearby
The Surrey
Write a Review

1,243 reviews from our community

Traveler rating
    955
    190
    58
    23
    17
See reviews for
211
586
87
206
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (205)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (1243)
  • Mar-May only
    (335)
  • Jun-Aug only
    (333)
  • Sep-Nov only
    (281)
  • Dec-Feb only
    (294)
All months
Annapolis, Maryland
1 review
5 of 5 stars Reviewed today NEW

We drove in from Maryland -- 4 1/2 hour drive -- pulled up to the Surrey on 76th and Madison and voila the minivan is parked, we -- all five of us -- go up to our beautiful rooms. Couldn't have been easier. Rooftop garden was perfect -- had it to ourselves. The neighborhood is quiet and peaceful. We spent... More 

Was this review helpful? Yes
Toronto, Canada
Contributor
14 reviews 14 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Bad start. Arrived at noon, room not ready, normal check-in 3:00, promised a priority on availability. Returned to hotel at 3:40, room not ready, waited in (small) lobby, then got tea (very slow) in bar/lounge off lobby, room finally ready at 4:15! Old fashioned small lobby, intimate until about six or more people in it, when it starts to have... More 

Was this review helpful? Yes 1
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for taking the time to post your review on your recent stay with us. While I am happy that the Surrey was the hotel of choice I am disappointed we were not able to meet your expectations. Your feedback is critical to us in order for us to better understand and pin point the opportunities our... More 

Lymm, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

We stayed in the surrey In February for five days. We chose the hotel because of its location and reputation as a luxury hotel. we were not disappointed , the location was ideal for visiting museums, especially the metropolitan art museum and also for shopping. The hotel itself surpassed out expectations, the room was well decorated and large. The staff... More 

Was this review helpful? Yes
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for the superb review, and I am delighted to hear you had such a wonderful experience at the Surrey. I am equally happy to hear that our staff has always made you feel welcomed and remembers your name as we pride ourselves in our guest initiatives. I agree that our location offers a more composed alternative... More 

New York
Contributor
19 reviews 19 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We love The Surrey Hotel very very much. We have stayed for about 4 years now and we are treated beautifully. They remember our names and smile and make you feel good. The concierge service is wonderful and so are the doormen and bellmen. Just a wonderful NYC experience. Smaller Quaint Elegant Cheerful Quieter Neighborhood on tree lined street. Cannot... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for the superb review, and I am delighted to hear you had such a wonderful experience at the Surrey. I am equally happy to hear that our staff has always made you feel welcomed and remembers your name as we pride ourselves in our guest initiatives. I agree that our location offers a more composed alternative... More 

Manhattan Beach, California, USA
Top Contributor
139 reviews 139 reviews
26 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is just a great NY hotel. Great staff ( have Coco line up a car for you!) and better rooms this hotel is a real treat for travelers. Fantastic upper east side location close to great shopping and MTA lines, it has it all. But, no matter how wonderful the bathroom, sheets in the bed (Frette btw) or view...... More 

Was this review helpful? Yes 1
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for the superb review, and I am delighted to hear you had such a wonderful experience at the Surrey. I am equally happy to that Koko has made such an impact on your experience. I agree that our location offers a more composed alternative to Central Park East, with all the grandeur of Manhattan’s premier museums,... More 

London
Senior Contributor
36 reviews 36 reviews
26 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This is a well appointed, well located uptown hotel. The bar and cafe restaurant are always busy and the lobby which bisects them is small so it is not exactly a peaceful retreat. The hotel has a very good small contemporary art collection but unfortunately had on show some terrible paintings of celebrities. On arrival it took several hours to... More 

Was this review helpful? Yes 2
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for your feedback on your most recent stay at The Surrey. I was disappointed to learn that your experience was not a pleasant one as described in your review. Based on the feedback it appears your stay was during Frieze Art Fair New York. Frieze New York is one of the few fairs around the world... More 

New Orleans, Louisiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was my first trip to New York where I didn't stay in a private home. The staff at The Surrey made you feel like you were in their home not just their place of work. I love how the furnishings match the age of the building but in a modern fresh way. The carpets are Damask, but an updated... More 

Was this review helpful? Yes 1
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for the superb review, and I am delighted to hear you had such a wonderful experience at the Surrey. I am equally happy to hear that you would stay no where else other than the Surrey. I agree that our location offers a more composed alternative to Central Park East, with all the grandeur of Manhattan’s... More 

Berwyn, Pennsylvania, Usa
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Surrey is expensive but delivers on service and amenities. We thought the room was beautiful and well taken care of. All of the staff were friendly and eager to serve. The bar and restaurant were great. Be prepared to pay top dollar for parking ($75) and drinks ($20 per drink).

Review collected in partnership with this hotel

Was this review helpful? Yes 2
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for the superb review, and I am delighted to hear you had such a wonderful experience at the Surrey. I am equally happy to hear that you would stay no where else other than the Surrey. I agree that our location offers a more composed alternative to Central Park East, with all the grandeur of Manhattan’s... More 

London
Top Contributor
154 reviews 154 reviews
105 hotel reviews
298 helpful votes 298 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is our second stay at The Surrey & I was really looking forward to it as our first was very good. However, despite booking a better grade room there were problems. The first is the noise. Our first room overlooked the street on the third floor & frankly it was so noisy I was ready to move hotels. The... More 

Was this review helpful? Yes 1
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for taking the time to post your review on your recent stay with us. While I am happy that the Surrey was the hotel of choice I am disappointed we were not able to have your recent stay as perfect as it could have been. Your feedback is critical to us in order for us to... More 

Boston, Massachusetts
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and i stayed at The Surrey for two nights (our second visit) and it was fantastic as always. The rooms are nicely sized, perfectly clean and the hotel staff is universally fantastic. The Surrey is located in a relatively quiet area with easy access to Central Park. Cafe Boulud serves a great breakfast and the the scene is... More 

Was this review helpful? Yes 1
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for the superb review, and I am delighted to hear you had such a wonderful experience at the Surrey. I am equally happy to hear that you would stay no where else other than the Surrey. I agree that our location offers a more composed alternative to Central Park East, with all the grandeur of Manhattan’s... More 

Questions? Get answers from hotel staff and past guests. Ask a question

550 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (233)
Viewed
View from room (13)
Viewed
Room/suite (72)
Viewed
Hotel & grounds (36)
Viewed
Bathroom (16)
Viewed
Dining (9)
Viewed
Other (87)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (290)
Viewed
Amenities (82)
Viewed
Grand Deluxe Salon (11)
Viewed
Restaurants and Bars (6)
Viewed
The Hotel (76)
Viewed
Ultra Deluxe Salon (105)
Viewed
Ultra Deluxe Suite (10)

Management photos: Courtesy of the property manager

Viewed
All management photos (27)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (5)
Viewed
Dining (2)
Viewed
Other (18)
Check In Check Out
Show Prices
Hotels you might also like...

Staying in Upper East Side

Neighborhood Profile
Upper East Side
Combining quiet residential neighborhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighborhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities