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The Surrey

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20 E. 76th Street, New York City, NY 10021
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The Surrey
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1,489 Reviews from our TripAdvisor Community

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London, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Very nice boutique hotel. 100 meters from the Central Park. Good size room with the biggest and the most comfortable bed we've ever slept in. Nice bathroom and good room service. Concierge service good although one of the receptionists didn't really know the area and wasn't able to help with the restaurant recommendation. Overall good experience.Would definetly recommend this hotel.

Helpful?
Thank Sinek7
Wirral, United Kingdom
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed for 4 nights whilst visiting this great city. Perfect location for us, right next to Central Park and just out of the way from the busiest parts of the city, but not too far. A lovely welcome on arrival and this continued all week, the staff are so nice and very helpful. Lovely comfortable room, dining room and... More 

Helpful?
1 Thank Alan M
Lincolnshire, United Kingdom
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Surrey is a beautiful little hotel only a stones throw from Central Park. We stayed 4 days over New Year and had an amazing time. It is well placed to walk anywhere, with good restaurants to hand. Our room was on a high floor and very well sized for New York, although it was about £400 a night which... More 

Helpful?
Thank veryhonesttraveller
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for your review recently posted for all the Trip Advisor readers. It sounds as though you enjoyed the accommodations and overall hotel experience which makes me happy to read but was disappointed in breakfast service and the bar and for this I truly apologize. It is our hope that every facet of our hotel consistently exceeds... More 

South Australia, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

I travel around the world and I have to say The Surrey's bed may be the best one. I always remember how surprised I was when I lie on the bed.... Just so bloody comfortable!!! The room is nice and beautiful, I particularly like the bath room (although I was a little disappointed our room didn't have a bathtub). However,... More 

Helpful?
Thank Yutung H
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for your review recently posted on The Surrey. It sounds as though you enjoyed the accommodations and atmosphere at The Surrey especially the bed but was disappointed in a few areas such as room insulation. For this I truly apologize. It is our hope that every facet of our hotel consistently exceeds expectations, which is why... More 

usa
Level Contributor
50 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I spend at least 100 nights per year in many of the world's best hotels and it is always great to return to the Surrey in NYC which we consider to be our gem of a home in a gem of a neighborhood. They just always do it right! The hotel and staff always exceeds expectations and we no longer... More 

Review collected in partnership with this hotel

Helpful?
1 Thank jmreiff
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for taking the time to share such gracious feedback from your visit with us. I am delighted that you enjoyed our idyllic Upper East Side location just steps from Central Park and with convenient access to the Metropolitan Museum of Art. I am thrilled that our team was able to exceed your expectations and we truly... More 

Leicestershire, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Surrey the week before Christmas. We'd stayed before in October 2013 and on checking in this was mentioned by receipt which was nice. We were given a room on the 14th floor which was quite a bit smaller than the previous one we had, although it was much quieter. The location is fabulous, easy walking distance... More 

Helpful?
3 Thank j0j02212
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, We are delighted you took the time to share some memorable moments of your stay with everyone. We are honored that you had a fantastic stay and could not agree more that our accommodations and the shower is simply amazing. We look forward to having you return to your Upper Eastside home when you return to New York... More 

San Francisco, California
Level Contributor
81 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Definitely one of my favorite places to stay in New York. The rooms are secluded and perfect for a good nights sleep. I love how peaceful the location is (for a city). The decor is very well done. Highly recommend.

Helpful?
1 Thank chauvelise
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for taking the time to share your generous feedback from your recent stay with us. We were truly delighted that we exceeded your expectations from our unique design, tastefully appointed details in your accommodation, to the private enclave of our private roof garden, to our central location to the best of New York and most importantly,... More 

Kent
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago

.....between very good and excellent on this one. There is no denying that this hotel is extremely cool and I really liked the modern contemporary mix of the décor, it definitely has the wow factor when you first walk in. I was a little disappointed on being shown to our room as firstly our room didn't have a bathtub (and... More 

Helpful?
1 Thank Kas25Kent
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for taking the time to share your feedback and providing insight on the Surrey to our fellow Trip Advisor Insiders. I am happy to see that we were able to exceed your expectations in several areas and would like to apologize for our shortcomings where we did not exceed your expectations. I have already taken the... More 

Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

The Surrey is a well appointed boutique hotel on the Upper East Side of Manhattan. Its location is superior for high end shopping, strolling in Central Park, exploring galleries and museums and enjoying some of the best food the city has to offer. One of those great restaurants is right at the hotel, The Cafe Boulud. In warmer weather the... More 

Helpful?
1 Thank moreisles
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, We are delighted you took the time to share some memorable moments of your stay with everyone. We are honored that you had a fantastic stay and could not agree more that our accommodations are five star rated and the addition of Café Boulud a world class dining option for our guests. We look forward to having you... More 

Franklin Lakes, New Jersey, United States
Level Contributor
452 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 335 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I haven't stayed at the hotel itself, but have enjoyed several visits to the bar -- sometimes for the jazz, sometimes for drinks, sometimes to enjoy the food from the kitchen of one of our favorite restaurants, Café Boulud right next door. The bar is a wonderful advertisement for the hotel, and I will certainly stay there sometime. In the... More 

Helpful?
1 Thank robcurtross
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for taking the time to share such gracious feedback from your visit with us. I am delighted that you enjoyed our idyllic Upper East Side location just steps from Central Park and with convenient access to the Metropolitan Museum of Art. We could not agree more that Cafe Boulud is arguably one of the best places... More 

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Staying in Upper East Side

Neighborhood Profile
Upper East Side
Combining quiet residential neighborhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighborhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
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