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The Surrey

5.0 of 5 20 E. 76th Street, New York City, NY 10021
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#15 of 453 Hotels in New York City
1,072 Reviews 4.5 of 5 stars
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1,072 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Lincoln, United Kingdom
Top Contributor
83 reviews 83 reviews
20 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed yesterday NEW

i had not been in New York before, lots of other cities, and chose this hotel for a special occasion, to stay for our Silver wedding anniversary. What a lovely hotel. Staff and front desk welcoming. They kindly upgraded us to a suite. We breakfasted several times in the hotel, restful, relaxing, very attentive staff, great for my gluten free... More

Was this review helpful? Yes 1
Riyadh, Saudi Arabia
Contributor
20 reviews 20 reviews
19 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was my first hotel I stayed in new York, I loved the location, Close to 5th avenue,Central park & metropolitan museum. The room too small but comfort and chic,The food served for in-room dining was delicious. The only thing I dislike! they did not provide tea and coffee maker in room and I had to ask in-room dining everytime... More

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New York
1 review
5 of 5 stars Reviewed 2 days ago NEW

This hotel is a gem on the Upper East side. Small, personal, with wonderful rooms and roof deck terrace/bar for guests. Also attached to a nice bar on one side and Cafe Boulud on the other. Service attentive yet discreet.

Review collected in partnership with this hotel

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1 review
5 of 5 stars Reviewed 5 days ago NEW

I recently met friends for drink at The Surrey Hotel's roof top lounge. We had a great time and enjoyed the beautiful view. Everyone was real nice. Our waiter Labi was so nice and friendly! Can't wait to go back.

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Sydney, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The Surrey exceeded all of our expectations, we would definitely return next time in New York. Location is excellent, staff exceedingly welcoming, courteous and efficient. The room was first class, very large, a beautiful bed with top quality linen and fabulous views.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
San Diego, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I traveled in June with my mother and was delighted with our hotel choice. The staff was fantastic, friendly and incredibly helpful. I even called and spoke to the concierge in advance of our arrival and he was very helpful in answering my questions. The room was large and very well appointed with wonderful beds/pillows. Very walkable to the park,... More

Was this review helpful? Yes 1
Dubai, United Arab Emirates
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We have been to NYC many times and stayed to the most prestigious hotels closer to Central Park for the view and residential areas to avoid too many tourists. We didn't get chance that time for a reservation during our stay in Manhattan as unfortunately the hotel was fully booked. So we decided to experiment what this hotel was about... More

Was this review helpful? Yes 2
Baton Rouge, Louisiana
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The Surrey is one of the best hidden treasures in NYC. The staff made us feel welcome and we were pampered by their hospitality. The location is just a few blocks from everything, a short walk to Central Park, all major museums and to midtown. The rooms were very comfortable and very spacious bathrooms. Cafe Boulud was exceptional! We will... More

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Troy P, General Manager at The Surrey, responded to this review

Dear Aldo R. Thank you for sharing such gracious feedback from your recent experience with us. I am so proud to learn that we have exceeded your expectations in so many ways, from our idyllic Upper East Side location, spacious guest accommodations and inspiring Lauren Rottet design to the warm and personalized service provided by our team members. I concur... More

New York, New York, United States
Contributor
11 reviews 11 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago

I've stayed at the W, Bryant Park Hotel, Four Seasons and Mandarin Oriental and think this is my new favorite. It's a smaller boutique hotel which I really enjoyed. No huge lobby, mass of tourists like Mandarin. Quiet but luxurious and chic. The room we stayed in was beautiful and spacious. My only complaint is that we didn't have a... More

Was this review helpful? Yes 1
New York
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Just the most amazing stay I have had in quite a while. Worth being on the upper east side near shopping and museums. Excellent service, from the Bellman Brian who was most informative about all things local. The GM Troy Pade is a gentleman and a consummate professional. Linda at the Cornelia Spa, was an amazing masseuse --- that experience... More

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Additional Information about The Surrey

Address: 20 E. 76th Street, New York City, NY 10021
Phone Number:
Location: United States > New York > New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Surrey 5*
Number of rooms: 190
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Also Known As:
The Surrey Hotel New York City
Surrey Hotel New York City
Surrey Suite Hotel
Surrey New York City

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