We'd never been to NY before, and checked with tripadvisor for hotel advice before booking. I loved the sound of a boutique hotel away from Time Square. We knew things would be a little challenging from the start with an 11pm arrival, but the hotel assured us it wouldn't be a problem. It wasn't, but that the airline lost our... more

Because the Surrey Hotel was gearing down guest stays for a renovation, I was able to book a suite at a bargain price (for NYC, that is). I was very pleased with my stay overall. When I arrived, the doorman was very helpful. The one bedroom suite was so spacious it was ridiculous - to get to the bedroom from... more

The Surrey is a smallish boutique hotel on the upper East Side of New York City. Great bargain rates can be obtained here. We were greeted by a very friendly and helpful staff, who gave us an upgrade without asking. We had a large -- VERY large -- suite located in the back, so away from traffic noise. Very quiet.... more

The Surrey is a great find. I was looking for a hotel on the Upper East Side for a college visit with my teen. We had always stayed in the Midtown/Times Square area- with the tourist hordes. We were initially given a very large room that had questionably rippled carpeting. The front desk moved us to a smaller but very... more

I chose this hotel, and chose to pay a lot more than other hotels in NYC, because of its location but, most importantly, because of the fact they were promising a full kitchen in their so-called "suites". This was quite useful for me as we were travelling with a 20 months old baby who is not the easiest customer of... more

The Surrey Hotel is a great, family-friendly place to stay. We stayed there for 4 days in March, traveling with 3 grandchildren, ages 10, 11 and 13. The staff was very friendly and accommodating. The concierge on duty was helpful and was willing to print up our e-tickets for our return flight. We stayed in a suite and the rooms... more

We stayed here during our Easter holidays and absolutely loved it!! The staff was always nice and very helpful, advising on anything we needed. And as this was our first trip to the great city we asked quite allot. Everything was always clean and we never needed for anything. Even the cleaning staff was nice and always smiling and happy.... more

We were taking 2 teens to NYC for the first time and doing the "college tour" during spring break. Asked a long time New York resident where to stay and he suggested the Surrey Hotel. We were so pleased with the Surrey. The Surrey is between 5th and Madison on East 76h Street, upper east side Manhattan, a block from... more

I wanted to explore a new neighborhood and found a great deal at the Surrey for four nights (avg. $255 per night). Location - Great for my needs, within walking distance of Central Park, the Met & Whitney, restaurants and shopping. Good if you like to walk or take cabs. Not a lot of subway options. Employees - Every employee... more