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Soho Grand Hotel

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310 West Broadway, New York City, NY 10013
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Soho Grand Hotel
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Soho Grand Hotel
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1,708 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Soho Grand Hotel
See the most recent reviews
Boston, Massachusetts
Top Contributor
109 reviews 109 reviews
104 hotel reviews
193 helpful votes 193 helpful votes
3 of 5 stars Reviewed March 1, 2011

This is a good hotel, a very good hotel, but not a great hotel. The room was comfortable but there were a few items that worked poorly or were confusing. The toiletries were very nice, but some had been previously used and when I finished them they were not replaced on the second day. I would stay here again only... More 

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Providence, Rhode Island
1 review
5 of 5 stars Reviewed February 21, 2011

I have been staying at the SoHo Grand for over 10 years. Unfortunately, due to a job change, my frequency deminished over the last 3-4 years. However, a of late my stays will be increasing to 2 -3 times per month. Upon arriving recently, it was great to see all the familiar faces and be greated with great warmth and... More 

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GrandLifeHotels, Guest Relations Manager at Soho Grand Hotel, responded to this review

This is so wonderful to hear! All of our staff members who have been here since we opened in 1996 - Jose, Martin, and Kelley included - love seeing familiar faces return year after year. We are so glad to have you back. More 

New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 17, 2011

we had the best weekend, the soho house was amazing our room was beautiful right when we walked into the hotel i felt like i was in europe and when i walked in my room wow the view was beautiful looking out over the city with the lights off amazing, The bedroom was so beautiful and the bathroom was wow... More 

Was this review helpful? Yes 1
san francisco, ca
2 reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 16, 2011

I used to adore, absolutely just adore staying here back in the late 90s and early 00s. It was THE place to be in SoHo. However, after many years away, I spent Valentine's there with my partner. I thought it would be special. I recall being pampered, and every little thing being so so special and well done. It is... More 

Was this review helpful? Yes 2
GrandLifeHotels, Guest Relations Manager at Soho Grand Hotel, responded to this review

Thank you so much for your comments, girlbird. We're committed to maintaining strong relationships with guests like you, who have been with us since the beginning. First off, I want to thank you for your loyalty, and I'm very sorry that your recent stay did not live up to expectations. I can completely understand your frustration with the service in... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed February 16, 2011

second to none in NY, the soho grand is a home away from home. its always a pleasure to come back and sad to leave. great staff, beds are amazing, views are incredible and its a cool place to hangout.

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Minneapolis, Minnesota
1 review
5 of 5 stars Reviewed February 15, 2011

I have been neglect in visiting this site to lay praise at the feet of the Soho Grand, the consistently great stays and experiences I have had there over the course of the last 12 months. From the outstanding curbside services and greetings (these people remember you and your visits like you were just there the day before...), to the... More 

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1 review
5 of 5 stars Reviewed February 15, 2011

Rooms are spacious and clean. Bar area is a great scene. And something you don't often get in ny...the staff is friendly, courteous and really makes it a great experience.

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England
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed February 3, 2011

We have just returned to the UK from a 4 night stay at the Soho Grand. The location is great - this is our second trip to NYC and having stayed near Times Square first time round the Grand certainly beats it for access to great shopping and great bars and restaurants. The rooms are also kept exceptionally clean and... More 

Was this review helpful? Yes 1
NYC
Reviewer
5 reviews 5 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed January 30, 2011

While this is a 'cool' hotel and in a great location, there are bed bugs! We are now dealing with the repercussions including a very expensive extermination of our home. AVOID.

Was this review helpful? Yes 7
tgetzova, General Manager at Soho Grand Hotel, responded to this review

Dear Ms. Randall, We take your concerns very seriously and would like to take the time to address them explicitly.  It goes without saying that we have always been committed to ensuring the comfort and safety of our guests. For many years we have had a meticulous preventative maintenance program in place that includes inspections by a licensed pest control... More 

Cambridge
Top Contributor
78 reviews 78 reviews
63 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed January 21, 2011

If you want to treat yourself in NYC, try this or its sister hotel. Great location, cool decor and certainly on the agenda of the beautiful people. Pricey, but hey, this is New York and I've certainly paid a great deal more for a great deal less.

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Staying in SoHo

Neighborhood Profile
SoHo
Once the artistic hub of New York, SoHo is now one of the premiere shopping destinations in the world. Housing everything from the most popular luxury brands to swank boutiques you won’t find anywhere else, this is a sophisticated shopper’s dream come true. Broadway is teeming with big-name stores and people during the day, while Prince and Spring Streets are the other main drags to explore. Take a detour down the quieter side streets to see the real star of the district – the world’s largest collection of intricate and elegant cast-iron architecture. What were once warehouses and art studios are now meticulously restored loft buildings favored by many of New York’s celebrities, making SoHo one of the trendiest addresses in the city.
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