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All 452 New York City hotels

Soho Grand Hotel

4.5 of 5 Hotel   |   310 West Broadway, New York City, NY 10013 (Manhattan)
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Ranked #202 of 452 hotels in New York City
A recent review
5 of 5 stars reviewed 1 week ago
bbc37 Easton, Maryland
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1,261 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (190)
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There are newer reviews for Soho Grand Hotel
See the most recent reviews
Easton, Maryland
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Celebrated our 4oth wedding anniversary at this GRAND Hotel in NYC. We chose the SOHO based on the recommendation of a friend. The stay at this hotel exceeded all our expectations. I cant recall experiencing a more pleasant, courteous, helpful staff than these folks were during our stay. Emma, at the front desk, was a breath of fresh air. She... More

Was this review helpful? Yes 1
GrandAmbassador, Guest Relations Manager at Soho Grand Hotel, responded to this review

Dear BBC37, Wonderful review! Emma is an essential part of our front desk team. She will be so happy to see that you took time to personally recognize her. Our entire staff is top notch as you so kindly pointed out. Please allow me to personally assist you before your next reservation. I want to make sure we have you... More

Philadelphia, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

With my birthday approaching and my guy scheduled to play with rockabilly legend, Robert Gordon at The Bowery Electric, we decided to make a celebration of it in NYC! So, we packed our bags and headed out to the city that never sleeps. First stop, was checking in at the Soho Grand. I hadn’t been there in many years and... More

Was this review helpful? Yes
GrandAmbassador, Guest Relations Manager at Soho Grand Hotel, responded to this review

Dear Thelatestdish, Amazing! It is always wonderful to welcome back an old guest. We are thrilled that you not only returned but that you had what sounds like a pretty perfect stay. Please email me so that I can make sure you are enrolled in our GrandLife rewards program. kfahey@sohogrand.com Best, Kelley More

2 reviews
3 of 5 stars Reviewed 1 week ago

We just spent 3 nights here for a meeting 2 blocks away so the location was great. Also great location for soho restaurants. Chinatown and little italy . As for the hotel. It was poorly lit and I do believe they were going for effect but really. A little more light. We had a grand corner room. It was clean... More

Was this review helpful? Yes
GrandAmbassador, Guest Relations Manager at Soho Grand Hotel, responded to this review

Dear Mark B, Every part of the hotel from the music to the lighting has been well thought out. Though we appreciate your comment; we understand that our esthetic may not be for everyone. We set a tone throughout the hotel. Our mood lighting enhances that experience. Perhaps on your next stay we can set some time aside for a... More

Ocean Springs, Mississippi, USA
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great location for all lower Manhattan activities. The beds were the most comfortable hotel beds I've had. Liked the small walk in closet and the shelving in the bathroom to lay out all my things. The staff were very helpful, even standing in the rain to hail a cab. Modern and trendy, but friendly and accommodating. When you walk in... More

Was this review helpful? Yes 1
GrandAmbassador, Guest Relations Manager at Soho Grand Hotel, responded to this review

Dear Twinka55, Nothing is more important than a great night’s sleep. We hear all the time how amazing how beds are. Our mattresses are Englanders, topped off with our frette bedding and you’ve got the perfect combination for rest. Thank you so much for sharing your review! We hope to have you back with us soon. Best, Kelley More

London, United Kingdom
Top Contributor
93 reviews 93 reviews
73 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 1 week ago

I am not sure what value I will add here, writing a review about this famous hotel in NYC. What I do know is that being in a prime location (and let's face it this is a very good location) does not excuse a general lack of service and amenities. I had a good time overall, but at almost $400/night... More

Was this review helpful? Yes 2
GrandAmbassador, Guest Relations Manager at Soho Grand Hotel, responded to this review

Dear Frankieandcharl, The beginning of your review reads positive but unfortunately you seems to have some preferences that were not met. I can make sure we update your profile and include some of your requests to be added as amenities when you return. Please email me directly so that I can get your details and assure you have what you... More

London, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago via mobile

My view is that no matter how well located and how nice the property is, it is the staff that can make or break your holiday. You can stay in a one star hotel, but if the staff are brilliant you have will still have a great time. I stayed in the Soho Grand with my wife some seven years... More

Was this review helpful? Yes
GrandAmbassador, Guest Relations Manager at Soho Grand Hotel, responded to this review

Dear robertk03, I am very sorry to hear you that were disappointed in your stay. I am surprised to read your review. This is not the common feedback we receive from our guests. I would appreciate the opportunity to discuss the details of your stay further. I can be reach at 212-965-3555 or kfaehy@sohogrand.com Best, Kelley More

Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

As usual, Soho Grand was amazing. Stayed for 2 nights on my own, early check in available and smooth process all along. This is a place where you need to come back often so you get to know the staff (very friendly and helpful but can sometimes be a bit patronising). Location is amazing (Shoppings restaurants, nightlife) and close to... More

Was this review helpful? Yes
GrandAmbassador, Guest Relations Manager at Soho Grand Hotel, responded to this review

Dear DomL88, The Soho neighborhood allows for easy traveling all around the city itself and the surrounding boroughs. We are happy to hear you enjoyed your stay and we look forward to having you back. Best, Kelley More

New York City, New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We may be a little overly obsessed with our dog. However when we decided to get away and found out that we could take her with us we were very excited. When we arrived and saw how she was treated like a star - we were over the moon. They delivered dog bowls and a bed to our room. We... More

Was this review helpful? Yes 1
GrandAmbassador, Guest Relations Manager at Soho Grand Hotel, responded to this review

Dear AlmaSinger, Thank you so much for sharing this review. Both Soho and Tribeca Grands are pet friendly. We try and do as much as we can to make our guests who are traveling with thier pets as comfortable as possible. Our private dog park has been a big hit. We look forward to having both you and your dog... More

Flanders, New Jersey, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Location location location.....loved the location of this hotel, with great rooms and wonderful bedding. One of the better hotels I have stayed in....great friendly staff. Within walking distance to many great art stores and some fantastic restaurants. Definitely on my radar for my next city stay.

Was this review helpful? Yes
GrandAmbassador, Guest Relations Manager at Soho Grand Hotel, responded to this review

Dear Cheerio2013, Fantastic ! We would love to host you again when your travel next bring you back to New York. Please email me so I can personally assist you with your reservation. I will make sure your well sorted. kfahey@sohogrand.com Best, Kelley More

London, United Kingdom
Reviewer
5 reviews 5 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I were in NYC for three nights and knew we wanted to stay in Soho. This hotel was perfect. The rooms are are stylish and clean. The staff could not have been nicer and even upgraded us on arrival. What really surprised me, was that despite our room having a view on to a busy NYC road,... More

Was this review helpful? Yes
GrandAmbassador, Guest Relations Manager at Soho Grand Hotel, responded to this review

Dear MarcoC, We are always humbled when our guests take the time to leave such kind reviews. We take great pride in our staff and trust that our guests will love their experience and interactions during their stays at Soho Grand as much as we enjoy hosting them. Sounds like we did that just with you. Please email me directly... More

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Additional Information about Soho Grand Hotel

Address: 310 West Broadway, New York City, NY 10013
Phone Number:
Location: United States > New York > New York City > Manhattan , SoHo
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Soho Grand Hotel 4.5*
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Also Known As:
Hotel Soho Grand
Hotel New Soho York
Soho Grand Hotel New York
Soho Grand New York City

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#119 Luxury Hotel in New York City #147 Romantic Hotel in New York City #179 Business Hotel in New York City #242 Family Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
New York City’s celebrated luxury lifestyle hotel located in the heart of downtown, Soho Grand features impeccably decorated guest rooms, chic bar and lounge and is steps from NYC’s best attractions. ... more   less 
Number of rooms
353

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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