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Soho Grand Hotel

4.5 of 5 310 West Broadway, New York City, NY 10013
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1,441 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Philadelphia, Pennsylvania
Contributor
19 reviews 19 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed yesterday NEW

We stayed at the Soho Grand last weekend for one night for an event. The hotel is beautiful, and staff were pleasant, however we encountered many issues not at all consistent with a hotel that claims to be of this caliber. Firstly, our AC/Heater unit broke down at 1AM, with the engineer explaining that he believed the issue was due... More 

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London
Top Contributor
97 reviews 97 reviews
54 hotel reviews
126 helpful votes 126 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We didn't intend to stay here. I booked the Soho Sixty hotel but when we arrived our reservation had been mysteriously cancelled and they didn't have any space (very appropriate for this time of year!) so we ended up in the Soho Grand. First impressions are it's VERY cool. Which is a good thing if you like cool, but it... More 

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Cornwall, New York
Contributor
12 reviews 12 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I was really excited to stay at the Soho Grand recently, but was less than impressed. The location and neighborhood is great ( phenomenal shopping and restaurants nearby ), and the service is great. The rooms and amenities are only so-so, (though I probably got spoiled by my recent stay at the Quin). The walls are very thin and when... More 

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Philadelphia, Pennsylvania
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I was so impressed by our stay at the Soho Grand. It's a truly gorgeous hotel, in a great location. It has an incredible nightlife at the hotel itself, and is situated near some of New York's best restaurants, bars, and clubs. The PERFECT location if you HATE doing the super touristy NYC stuff in midtown. The price is especially... More 

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

The door men...excellent The front desk and valet service...excellent The bartenders...beyond excellent The sheets n towels...not so Grand for the price and scale of hotel The bed...not other so Grand for the price and scale of the hotel How thin the walls are...not so Grand The service at sunday breakfast...slow and bad. Had to ask for sugar set for coffee.... More 

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Walnut Creek, California
Contributor
14 reviews 14 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The staff was extremely friendly and very accommodating. While the rooms were pretty standard they were very comfortable. Not a great location for travelers looking to stay near the bustle of touristy NY.

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GrandAmbassador, Guest Relations Manager at Soho Grand Hotel, responded to this review

Dear Jana12142013, Thank you for sharing your recent stay at Soho Grand. We’re not Times Square but for those who want to experience Midtown we are just a quick cab or subway ride away. Soho is a neighborhood with great shopping, dining, nightlife and art galleries all steps away and without the hustle and bustle of the more touristy parts... More 

Belfast, UK
Top Contributor
52 reviews 52 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed here the first week of December on business. Location was perfect for my short walk to the office but I also stayed an extra couple of days for sightseeing and found the location fine, only a 15 minute subway trip to central manhatten. On arrival the doorment were very prompt and polite to show me in the door... More 

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GrandAmbassador, Guest Relations Manager at Soho Grand Hotel, responded to this review

Dear CardinalBaz, Thank you for your detailed review. Our service being “ Second to none” is quite a compliment . We apologize for any inconvenience you experienced due to delays in accessing elevators. As you stated in your review, we had two elevators out of service due to unforeseen mechanical issues. We have never experienced this before and this occurred... More 

Bucks
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We were upgraded for my husband's birthday which was great and totally unexpected. The staff were extremely professional and service was second to none. The only slight negative was the noisy ac/heating unit but that aside we had a truly memorable stay - the beds in particular were very comfortable.

Was this review helpful? Yes 1
GrandAmbassador, Guest Relations Manager at Soho Grand Hotel, responded to this review

Dear montyBucks, Thank you for your review. It’s wonderful that we were able to add a little something extra to your husband’s special day. Happy birthday to him. We look forward to having you back with us. Best, Kelley More 

St. Louis, MO United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My fiancé and I had am amazing trip up to NYC this past weekend. Our hotel was handled with great care by Carolyn Nosnik, who works at the Soho Grand Hotel. She made our stay not only easy, but we felt so welcomed upon arrival by the hotel. The hotel was in a prime location, the room was fantastic, and... More 

Was this review helpful? Yes 1
GrandAmbassador, Guest Relations Manager at Soho Grand Hotel, responded to this review

Dear Kim P, Thank you for taking time to share your review. Carolyn is wonderful and will be so happy to hear you personally recognized her. We hope to have you back with us when your travels bring you back to New York. If I can be of any assistance please let me know. kfahey@sohogrand.com Best, Kelley More 

Joburg, South Africa
Contributor
16 reviews 16 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed in this hotel many times. Rooms are small but well-designed with unusual views of New York - ask for a higher up room and if you can a bigger one - worth the money and they often have specials. The gym is lovely, breakfast good and it is so near Soho and surrounds that it makes a... More 

Was this review helpful? Yes 1
GrandAmbassador, Guest Relations Manager at Soho Grand Hotel, responded to this review

Dear TravellingAddict, Thank you for sharing your review. It is always great to hear from repeat guests. Please email me so I can make sure you are enrolled in our GrandLife Rewards program. kfahey@sohogrand.com Best, Kelley More 

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Additional Information about Soho Grand Hotel

Address: 310 West Broadway, New York City, NY 10013
Phone Number:
Location: United States > New York > New York City > Manhattan , SoHo
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Soho Grand Hotel 4.5*
Number of rooms: 353
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Also Known As:
Hotel Soho Grand
Hotel New Soho York
Soho Grand Hotel New York
Soho Grand New York City
Hotel Style:
#100 Luxury Hotel in New York City
#101 Romantic Hotel in New York City
#117 Business Hotel in New York City
#158 Family Hotel in New York City

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SoHo
Once the artistic hub of New York, SoHo is now one of the premiere shopping destinations in the world. Housing everything from the most popular luxury brands to swank boutiques you won’t find anywhere else, this is a sophisticated shopper’s dream come true. Broadway is teeming with big-name stores and people during the day, while Prince and Spring Streets are the other main drags to explore. Take a detour down the quieter side streets to see the real star of the district – the world’s largest collection of intricate and elegant cast-iron architecture. What were once warehouses and art studios are now meticulously restored loft buildings favored by many of New York’s celebrities, making SoHo one of the trendiest addresses in the city.
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