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Sheraton New York Times Square Hotel

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811 7th Avenue on 52nd Street, New York City, NY 10019 (Formerly Sheraton New York Hotel)
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Sheraton New York Times Square Hotel
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Sheraton New York Times Square Hotel
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3,728 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Leicestershire
Contributor
16 reviews 16 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at the Sheraton on a 4 night 5 day trip to New York, this is a great location, easy walking to Times Square, Central Park and, the main attractions, we liked the room it was a good size, with a well equipped bathroom, plenty of coffee, and refreshments ,very clean, and the bed, and bed linen were very... More 

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paramus
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

as a member Sheraton club they have a club room top notch free breakfast and snacks all day rooms are nice bedding great eating at hotel is expensive plenty of eating place outside hotel location is great

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Boston, Massachusetts
Top Contributor
66 reviews 66 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed at this Sheraton for the Memorial Day holiday weekend and have no complaints. Hotel is well located, found $40 parking 2 blocks away, rooms are clean and comfortable (albeit "New York Small"). Great views from the upper floors. Elevators can be a bit slow.

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1 review
3 of 5 stars Reviewed yesterday NEW

I stayed there with my sister for our vacation in NYC. Great location and very comfortable. But the hotel staff was unhelpful. They never greeted us, never assisted (and when you see two girls with a bunch of oversized luggage the least someone drone the hotel can do is offer help or a trolley or something!)

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Needham, Indiana
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

I have stayed at this hotel several times and they have been progressively improving the property, most recently a lobby makeover. The rooms are small, but comfortable, with a good paid for WiFi signal. The lobby feels more like a train station with all of the activity, and the bar area is small and lacks any notable design or character.... More 

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Martinsburg
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Love, love this hotel! It's so close to everything (Times Square, Theatre District etc.) and the rooms are so clean and comfortable! The shower is a place where you never want to leave because of the shower heads and the beds are super comfy!

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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed yesterday NEW

The hotel is located between Times Square and Central Park which is great for "being in the thick of it". The rooms are clean, tended to daily and towels changed when required. We were on the 5th floor at the front of the hotel so there was noise, although this did not affect sleep too much. New Yorkers tend to... More 

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Sydney, Australia
Contributor
17 reviews 17 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at the Sheraton about 5 mins walk from Times Square. We chose to upgrade to the "Club Floor" which gave us Continental Breakfast and in the Evening Hors D'oeuvres around 5.30 - 7.30. It worked out so well after walking all day to come home and have a bowl of hot soup together with some nibbles was enough... More 

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Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have previously written a positive review about this hotel last July, and after returning three times since then, we have nothing but praise for the hotel. "As a Starwoods Gold member, the service has been outstanding, and Cynthia Munoz has provided a personal touch that has made dealing with the hotel so much easier and more pleasant than a... More 

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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Arrived at hotel later at night. Our room wasn't ready but we were given a voucher for a 3 course meal and drink while we waited. Staff very helpful and friendly. Hotel is in a great spot for tourist things and restaurants. Lots of choices for food. We could walk to most places otherwise there was always a cab around... More 

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