We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 453 New York City hotels

Sheraton New York Times Square Hotel

4.0 of 5 Hotel   |   811 7th Avenue on 52nd Street, New York City, NY 10019 (Formerly Sheraton New York Hotel)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Breakfast for 2 Included
Save Saved
You added Sheraton New York Times Square Hotel to your Saves list
Sheraton New York Times Square Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
72%
Ranked #244 of 453 Hotels in New York City
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed yesterday
Nansi P Naples, Florida
Write a Review

2,715 reviews from our community

Traveler rating
    852
    1,120
    502
    152
    89
See reviews for
778
699
96
517
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (637)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Naples, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

From the moment I arrived at the Sheraton New York Times Square I knew I was staying at the perfect property! The door man, bell staff and front desk service was absolutely welcoming! The rooms were spotless, provided a wonderful view and were very quiet. The bathroom amenities and bedding couldn't have been nicer. The room offers a large television... More

Was this review helpful? Yes
Dartmouth,N.S.
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We travelled from Halifax, Nova Scotia to New York City from 4 to 9 Sept 2014, via West Jet Vacations. Upon our arrival at the Sheraton New York we were greeted at the reception desk by Alex who was most helpful. We were celebrating our 5th wedding anniversary and Alex upgraded us from a standrad room (lower level) to a... More

Was this review helpful? Yes
Dubai, Dubai, United Arab Emirates
1 review
4 of 5 stars Reviewed 2 days ago NEW

This hotel has a great location and even after a 14h flight you still feel the buzz of the city and just want to drop your luggage to be part of it. - Beds are cosy and the staff is extremely friendly. A special thanks to Mr Muhammed in the lounge for his friendliness and personal touch when visiting the... More

Was this review helpful? Yes
Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

All Front desk agents are very friendly & helpful, concierge was extremely helpful in making restaurant reservations,Tommy from the Club Lounge is very accommodating always looked after our needs, all three housekeeper attendants don't remember their names always refresh our sheets everyday, very courteous & professional always greet you w/ smile & good morning ma'am or sir, very comfortable bed,... More

Was this review helpful? Yes
uk
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

we booked our niece and her husband here for 4 days it was a lovely hotel. We contacted the staff who helped us to leave items in the room for their arrival chocolates champagne. Katherine was amazing very helpful. My niece loved her stay here its right in Times Square I would stay here next time. lovely clean rooms.

Was this review helpful? Yes
Little Rock, Arkansas, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

During our recent visit and stay at the Sheraton my friends had the best time in this great hotel. Not only in the hotel located perfectly in Time Square but the staff is a great addition. We were greeted by Joy our Guest Service Representative who took super good care of us. She made sure we were able to check... More

Was this review helpful? Yes
Zurich, Switzerland
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

very good location, great starting point for exploring manhattan. however, value for the money was mediocre and construction was going on. nothing for guests who look for a charming place but fine for business guests who only care for a clean room. however, there is a lot of competition for that kind of hotel so unlikely that i return.

Was this review helpful? Yes
Montreal, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

Excellent location, but best is the great service by all, from the smiling and sympatic housekeepers (despite their SO tough job), to the conciere who took time to set us us for a lovely west village evening understanding perfectly our desires, to the most friendly club spg worker, Muhammad Ramzan, who took it pwersonnally each morning to make our breakfast... More

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed 4 days ago NEW via mobile

The location of the hotel is excellent. Close to Times Square and Central Park. Nice looking hotel. Pic had tried to contact the hotel prior to our arrival regarding room size as I had read reviews that they were small. There was no reply. The rooms are small, so if you have teenage children consider 2 rooms. Reception staff on... More

Was this review helpful? Yes
Monroe, Louisiana, United States
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The Sheraton was centrally located for the things we wanted to do on our trip. Subway entrance was right around the corner. Central Park and Times Square were just blocks away. The hotel staff was friendly and very helpful with any questions we had. Our room was nice. Very comfortable beds. Would definitely stay here on our next trip!

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Sheraton New York Times Square Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Sheraton New York Times Square Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton New York Times Square Hotel

Address: 811 7th Avenue on 52nd Street, New York City, NY 10019 (Formerly Sheraton New York Hotel)
Phone Number:
Location: United States > New York > New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sheraton New York Times Square Hotel 4*
Reservation Options:
TripAdvisor is proud to partner with Starwood, Booking.com, Expedia, Odigeo, Tingo, Travelocity, Hotels.com, Priceline, Reservation Counter, TripOnline SA, Otel and Venere so you can book your Sheraton New York Times Square Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton New York Hotel And Towers
Sheraton New York City
Sheraton Hotel New York
Sheraton New York Hotel & Towers
Sheraton New York Towers
New York City Sheraton

697 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (459)
Viewed
Dining (7)
Viewed
Room/suite (142)
Viewed
Hotel & grounds (71)
Viewed
Bathroom (50)
Viewed
View from room (53)
Viewed
Family/play areas (4)
Viewed
Business center/function rooms (3)
Viewed
Other (129)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (203)
Viewed
Amenities (51)
Viewed
Executive Suite (56)
Viewed
Restaurants and Bars (4)
Viewed
Superior King Room (30)
Viewed
The Hotel (32)
Viewed
Traditional Double Room (30)

Management photos: Courtesy of the property manager

Viewed
All management photos (36)
Viewed
Business center/function rooms (9)
Viewed
Dining (5)
Viewed
Room/suite (8)
Viewed
Hotel & grounds (5)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in New York City with
any amenities