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Sheraton New York Times Square Hotel

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811 7th Avenue on 52nd Street, New York City, NY 10019 (Formerly Sheraton New York Hotel)
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Sheraton New York Times Square Hotel
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4,871 Reviews from our TripAdvisor Community

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Hamilton, Bermuda
Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

Fantastic location and great pricing for January. Booked through Expedia. 2 Dont's: don't get the buffet in morning. I'm so sad the hotel offers nothing more than buffet items for breakfast in restaurant. Very over priced and coffee was bitter. Don't go to the tour and ticket desk... Outside vendor. Use the extremely helpful concierge instead.

Helpful?
Thank Colibm
Leeds, United Kingdom
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Couldn't get much closer to Times Square for the price and standard of accommodation. We were there for a 60th birthday. Quick check in, very clean room, nice decor, good view of Times Square (just) and very comfy beds. They must have known we were there for a birthday as on the last day they had left a cake in... More 

Helpful?
1 Thank ejames0912
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed as a family of four over New Year. The hotel was extremely busy so check in was quite a lengthy wait. Nice room on the small side but we knew that. Was surprised the bathroom was so small! Helpful staff. All in all we very much enjoyed our stay and we would return to this hotel.

Helpful?
Thank Clare G
Sydney, Australia
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

The location was fantastic, nice foyer and the rooms were a good size. The service could have been better, they double charged me for my room and I had an urgent package delivered which they never bothered to tell me it had arrived - they didn't seem to care much even though I was leaving to go back to Australia.... More 

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Thank iamJL
Newcastle upon Tyne
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

First time in NYC and the hotel is in a super location for exploring the city by foot. Check in took quite a while- they operate two queues, one for some sort of cardholder and one for other guests, the cardholder queue had three staff whereas the other one only had one which caused the delay. Despite the wait we... More 

Helpful?
Thank LittleMonster85
South East England
Level Contributor
130 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We have stayed in this hotel a few times, it is great for location plus it constantly delivers in consistency. This time we chose a club level room and we're happy. The room is the same size as the standard with the same pictures, layout and furniture, which is fine. The club level (44) lounge is worth it. The breakfast... More 

Helpful?
Thank Gerbra_10
Manchester, United Kingdom
Level Contributor
106 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed at the Sheraton for 4 nights in February, on a first time trip to New York. I hadn't chosen this hotel originally, but when I decided to book a package with Dialaflight they got me a really good offer of £110 per night for a Traditional Double-Double room - all taxes and fees included so nothing extra to pay... More 

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Thank vgreen188
San Antonio, Texas
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

this was a great hotel and very convenient to everything on our to do list the staff was excellent easy check in and out and the rooms cleaned daily. i will definitely stay here again. the staff was very helpful and the news paper was placed on all floors

Helpful?
Thank 210trip
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Our first trip to NYC was amazing! I had heard that hotel rooms were very small in the city. That was not the case at the Sheraton. We enjoyed a large spacious room and the most excellent service. I can not wait to go back!! This hotel is in the heart of Times Square and was perfect for our first... More 

Helpful?
Thank Z W
Washington DC, District of Columbia
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I normally do not stay in this kind of hotel. I received a gift voucher and went with a friend of mine. The hotel and facilities itself looks old and not in good conditions. Staff doesn't really notice you as they are so used to their daily routine. The room smelt awfully like a train station toilette. Housekeeping entered room... More 

Helpful?
Thank globetrotterfabie13
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