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All 451 New York City hotels

Sheraton New York Times Square Hotel

4.0 of 5 Hotel   |   811 7th Avenue on 52nd Street, New York City, NY 10019 (Formerly Sheraton New York Hotel)
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73%
Ranked #244 of 451 hotels in New York City
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed yesterday
Traveler2848 Indianapolis, Indiana
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2,454 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (556)
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English first
Indianapolis, Indiana
Contributor
15 reviews 15 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I'm a big fan of the Starwood Preferred Guest (SPG) program, and this is the second time I've used points to stay at this particular hotel with my boyfriend. The first time was in July 2013, and I picked it for its proximity to TKTS, Broadway shows, and other attractions. This time, July 2014, I picked it because we really... More

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Contributor
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

If you like to be in the middle of everything, stay here, if you would like to disconnect for a while here you won't the lobby is always crowed. The attention from the staff was great and the hotel is pet friendly.

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Point Pleasant Beach, New Jersey
2 reviews
5 of 5 stars Reviewed yesterday NEW

I recently had the pleasure of staying in the heart of NYC at one of the premier hotels in Times Square. Just like most hotels, there's always a snafu or two. The Customer Service at this property was above and beyond with not only correcting them but understanding our disappointment. Big thanks to Ms. Munoz, Guia, and a wonderful young... More

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Senior Contributor
24 reviews 24 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Once I got out of the cab ride to the hotel I was blown away by the doors man and the lovely reception staff who made checking in a breeze and were very informative on anything that we wanted to know. The room was a perfect size and the beds were very very comfortable! Always were clean which is something... More

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Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a great hotel with fabulous services. They have a concierge, valet, Bellman, Starbucks coffee in the lobby. Very convenient to broadway shows, MOMA, St. Patrick's and many others! Dont eat or drink there however, way overpriced. There is a great deli on 53rd that makes a great egg and cheese for $2.50.and

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Fanwood, New Jersey
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Let me be the first to state that when I read reviews on Trip Advisor I take them with a grain of salt because what seems to bother some may not be a huge bother to me and I like to give a hotel a fair shot. With that being said, when I read the bad reviews about this place... More

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Virginia Beach, Virginia
Contributor
15 reviews 15 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Stayed 10 days with my daughter. A small room with 2 beds. Everything was clean. And the staff was friendly. Loved all the staff at Starbucks. It was always busy and crowded in the lobby, but the front desk people were always helpful and kind. Fantastic location in the middle of Times Square, Central Park, and a Rockefeller.

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Brooklyn, New York
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I had to recently stay in a pet friendly hotel for a night (I live in Brooklyn) and I choose the Sheraton In times square. It was a great rate especially for NYC. Fair enough it was a weekday and not a weekend rate and I am sure there is a difference. I also choose this location because a pal... More

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Marietta, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I just came back from my second annual visit to the Sheraton Times Square. It never disappoints me. The location is fabulous, the room is comfortable, the décor is lovely and the staff is wonderful. I have had the good fortune to stay on the Concierge Club level which makes it even more special. The staff in the club go... More

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London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Good location. Front Desk - good staff. Managers - Seher and Rinad are genuinely real managers. Lobby - huge but noisy, rather too noisy. Food - very limited options in the hotel. Breakfast option - expensive for money charged. House keeping - poor. Building/rooms - aged, out of age and quality. Conceige - great.

Review collected in partnership with Virgin Holidays

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Additional Information about Sheraton New York Times Square Hotel

Address: 811 7th Avenue on 52nd Street, New York City, NY 10019 (Formerly Sheraton New York Hotel)
Phone Number:
Location: United States > New York > New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sheraton New York Times Square Hotel 4*
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Also Known As:
Sheraton New York Hotel And Towers
Sheraton New York City
Sheraton Hotel New York
Sheraton New York Hotel & Towers
Sheraton New York Towers
New York City Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#22 Green Hotel in New York City #134 Luxury Hotel in New York City #172 Family Hotel in New York City #203 Business Hotel in New York City #217 Romantic Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
Sheraton New York Times Square hotel is located between Central Park and Times Square in Manhattan's Midtown business and entertainment district. Our Executive Conference Center has 11,000 sq ft of premium meeting space. ... more   less 
Number of rooms
1750

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