The hotel was great. We arrived very early and our room was ready for us, which was fabulous since we had travelled over night from California! The kept it very clean, the restaurants and bar were very good and it was close to everything! 3 blocks one way is Times Square, 3 blocks the other way is Central Park. I... more

We spent three nights over the Memorial Day weekend at the Sheraton. I made our reservation through Priceline for a very reasonable rate ($118) but, after reading some of the very negative TA reviews, I had concerns about the quality and cleanliness of the rooms. (I knew that the location was absolutely perfect for us, given the immediate proximity to... more

After reading several average to not so good reviews on this hotel - we were very apprehensive about staying at the The Sheraton Hotel & Towers. We just returned home after a 4 night/5 day stay in NYC at this hotel. Our hotel stay was great! We had a corner room on the 38th floor. The rooms are of average... more

I booked this hotel through priceline at $120/night. After reading the other reviews on tripadvisor, I was extremely nervous! I remembered that most of the "good" reviews said that they had asked for a room on a higher floor, so I did the same. As soon as we got to the room, I carefully inspected the bed for bedbugs and... more

I booked a hotel on Hotwire and was a bit apprehensive when I saw that we had gotten the Sheraton because of all the bad reviews on this website. But, we were very pleasantly surprised. The lobby of the hotel is clean and very nice. Check-in was easy and the desk person was pleasant. The room was basically what I... more

My husband decided to take me on a whirlwind trip to NY again so I was so excited. He booked the trip before I had a chance to help him. Bless his heart. I always come to Tripadvisor to check out reviews...too late! When I read the reviews I was quite concerned because the bad outweighed the good from most... more

We were only staying one night and arrived to check in very early. The room was not ready but we were told it would be available about noon. We check our bags (no charge)and went sight seeing. We returned late in the afternoon and were given a room on the 42nd floor. We found the air conditioner torn apart and... more

Just back from NYC where I was in transit. The hotel is perfectly located. Check in and out staff was professional. However, I have never seen a Sheraton like this. It is not like the room or the bathroom is small. The room was over aged and dirty. So far away from any Sheraton standard. So disapointing. Everything inside this... more

The Sheraton New York Hotel and Towers exceeded my expectations. It is a big, busy hotel, but the staff was very professional, so the fact that there were several groups in the hotel, including, most conspicuously, a dance competition for adolescent girls, did not affect our stay. The room was small but well-appointed (and of course it's small: this is... more