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The Manhattan at Times Square Hotel

3.5 of 5 790 7th Avenue at 51st Street, New York City, NY 10019
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The Manhattan at Times Square Hotel
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The Manhattan at Times Square Hotel
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1,828 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for The Manhattan at Times Square Hotel
See the most recent reviews
azgoodnight
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Comfortable beds, friendly staff, quiet rooms, & conveniently located! Great location between Central Park and Time Square. I am a light sleeper, but with quiet rooms and comfortable beds I slept amazingly.

Was this review helpful? Yes
London, United Kingdom
Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I am disgusted, appalled, upset and feel totally financially violated by the personnel at this hotel. I made this booking through Booking.com on the understanding that my credit card would not be charged until check-in. To my horror this hotel chose to fraudulently charge my credit card not once, but TWICE!!! a whole month before check-in. Someone at this hotel... More

Was this review helpful? Yes 5
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We first stayed at the Manhattan at Times Square in December 2011, and have come back at least three more times when we've stayed in NYC. The location is literally perfect. We aren't huge tourists, but like the proximity to the relevant subway lines that run from the Times Square area. The rooms are clean and the staff is super... More

Was this review helpful? Yes 3
Toronto, Canada
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel is an older hotel. First off, the elevators were a tad slow. The good side, the room was large. The bed and pillows were clean and very comfortable. We were well stocked with clean towels and toiletries. Now the wonderful side, check in was at 4pm but our flight came in at 8 am, we were told that... More

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London
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My two friends and I arrived on Friday 14th for our friends 40th birthday. I had communicated with Leon about potentially getting a room upgrade as a surprise for our friend. Leon was amazing! Not only did he upgrade our room, he had also arranged for some balloons, chocolates, NY mug and teddy! The room was very spacious, with the... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

When we arrived at the lobby, we were exited to see such a beautiful well lit and decorated lobby. The check in was quick and they had us up in our room in minutes. However, we were disappointed as soon as we went upstairs. The rugs in the corridors were old, dusty and full of old stains. The room was... More

Was this review helpful? Yes 2
Toledo, Spain
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

We reserved a room for four, but they were only two normal sized beds where 2 medium people had inconveniencies for sleeping. Asking to the personal couldn´t be worse. No solution as if they already knew what we were asking for. Indeed they knew. They already had a solution. Do nothing, say sorry very kindly, specially the man who seemed... More

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed 1 week ago via mobile

Stayed here last night. Room was clean and spacious with comfortable bed. Feel is old fashioned - no outlets on lamps, furniture a bit chipped, bathroom a little dated. But overall perfectly fine. Front desk very helpful - my reservation on booking.com somehow ended up with two rooms bit clerk immediately eliminated the spurious charge.

Was this review helpful? Yes
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Dear 1held1957, Thank you for posting a review. We are happy to know you had a pleasant stay at the Hotel and look forward to being of service again. Yours in Hospitality, Brendan Moraes-General Manager More

Cologne, Germany
1 review
4 of 5 stars Reviewed 1 week ago

Although this hotel as many in NYC isn't the newest, it was nicely improved. We enjoyed staying mainly due to the friendly service team. The receptionists and their managers Mr. Lion and Gopes were most supportive! The breakfast bar is operated by the always smiling John and William. They surely make a great start for your day. We even wish... More

Was this review helpful? Yes
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Dear Ridi I, Thank you for the wonderful comments about the service you received during your stay at the Hotel. We appreciate your support and look forward to welcoming you back. Yours in Hospitality, Brendan Moraes-General Manager More

Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Room and beds very small but overall a lovely hotel with friendly staff. Would stay here again if I went back. We were told we could check in at 4pm (on the website) however, we arrived at around 11am and were in a room for around 2pm which was fantastic of them.

Was this review helpful? Yes
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Dear Samantha-JaneScouler, Thank you for posting a review. We are happy to know you had a wonderful stay at the Hotel and anxiously look forward to your return Yours in Hospitality, Brendan Moraes-General Manager More

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Additional Information about The Manhattan at Times Square Hotel

Address: 790 7th Avenue at 51st Street, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Manhattan , Theater District - Times Square
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Manhattan at Times Square Hotel 3.5*
Number of rooms: 689
Reservation Options:
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Also Known As:
Sheraton Manhattan Times Square
Sheraton Manhatten
Sheraton Times Square
Sheraton Manhattan Hotel
Sheraton New York City
New York City Sheraton

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Staying in Times Square / Theater District (Located within Midtown)

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Times Square / Theater District
Welcome to the dazzling lights and bustling streets of the Times Square / Theater District, where everything is bigger, brighter, and bolder. Around the clock, this famous neighborhood vibrates with a boundless energy unlike anywhere else, with millions of visitors coming to see a spectacular Broadway show, embarking on a shopping spree, or watching the famous ball drop on New Year’s Eve. The surrounding Theater District is home to many historic theaters, which host a mix of classics like The Lion King and Phantom of the Opera, as well as many popular new productions. Spend five minutes here, and you’ll understand why Times Square is nicknamed "the crossroads of the world."
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