I am currently staying at the Sheraton Manhattan, but will be checking out tomorrow and checking into a more suitable hotel. This hotel is run down and in great need of a renovation. The furniture and carpet are worn, and the entire room needs a thorough cleaning job. The bathroom is unsatisfactory with a moldy shower curtain, a tub/shower insert... more

its the best location, with great pool, room service, comfortable rooms and very professional, friendly staff. cant fault it more

I stayed at the Sheraton, Times Sq. this past week. While the lobby is very nice, wait until you get to your room. The carpet was filthy, huge stains, the curtains were off the rails and filthy. The entertainment center was on its last legs broken door, chipped and scraped, the lock didn't work on the door. Ice machine did... more

Stayed here for 2 nights. The location is ok, at 7th Ave and 51st. They have a pool, which is unusual for New York. I found the hotel to be a little rundown, although it's ok for a basic place. The mattresses were comfortable, and the rooms are large by NY standards, but the bathrooms are dated, and one of... more

Kind of your standard big hotel. Lots of traffic, long waits for elevators, lots of brown colour. This was our first stay durring our New York trip. It got better from here. In fairness, the one big plus: location. Right there near Times Square. more

Check-in was quick, the staff was friendly and I loved the kiosk in the lobby that allowed me to print out my boarding pass. My complaints lie entirely with the room. There were several problems that I brushed off as things I could live with (although not desirable), such as: a hair on the pillow, the A/C sounded like a... more

Very average hotel which is a little dated, very busy, has a small reception area. Only positive is its excellent location. The restaurant was mostly empty and it had a very small bar. The price wasn't good either. more

This was booked through the Starwood website (as I am a SPG member). I actually can't believe that Starwood would even have this hotel as part of their network. It is HORRIBLE. Let me break it down really easy for anyone who might even think about staying here. I checked in and there were stains on the bed. These were... more

Says its on Times Square but is actually 8 blocks away.Arrived at 2pm, room not ready till 3.40pm. Given room on 22nd floor which was adequate until there was an electrical storm about an hour after we arrived and then the roof started to leak. Took twenty minutes and 5 phone calls later until an engineer arrived and agreed we... more