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The Manhattan at Times Square Hotel

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790 7th Avenue at 51st Street, New York City, NY 10019
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10% off Rate + Free Brkf
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1 room 1 guest
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3,263 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed today NEW

We had a lovely stay at the beginning of July but an error in their charging for the stay totally wrecked our vacation. Although the room had been pre-paid 1 year in advance, they charged us the full amount again after we checked out, and it cost us a fortune to sort out their error. We've contacted the hotel asking... More 

Was this review helpful? Yes 1
2 reviews
4 of 5 stars Reviewed yesterday NEW

The room is clean. Dorothy at the front desk answered the phone promptly, and gave clear directions to the hotel. She also checked us in when we arrived and seemed to know the answer to all my questions, even before I asked. Please don't get rid of her, she was not my first impression, I was expecting lady cold fish... More 

Was this review helpful? Yes
Mumbai (Bombay), India
Level Contributor
185 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 stars Reviewed yesterday NEW

The property looks very good from out side even the reception too is big but the rooms are small and A/c has not controls. It is old property hence old carpet old wall papers etc. Most important is that it is on right of the Times square hence one spent less time in hotel and more time out side world.

Was this review helpful? Yes
Gettysburg, Pennsylvania
Level Contributor
96 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed yesterday NEW

My husband and I stayed at the Manhattan Times Square this past weekend and couldn't have been more pleased with our stay. From our check in experience with Dorothy, to baggage handling by Adam, and housekeeping by Esther, we were very well taken care of. Everyone was extremely friendly and helpful! My husband arrived by motorcycle as part of the... More 

Was this review helpful? Yes
Boston, Massachusetts
1 review
4 of 5 stars Reviewed yesterday NEW

very friendly staff, great location and nice for a short sweet visit to the big apple. Mohammad was a great help and gave me tips of things to do around, with a smile on his face, would love it if the food would come up to the rooms but even though, it still a good place to book in the... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed yesterday NEW

We were immediately welcomed as we walked through the doors and assisted by Alison and Keith, two of the nicest and most helpful people. They made an effort to tell us about some great places to visit and things to do and see as. The following day, they asked us how our first night was and if we needed anything.... More 

Was this review helpful? Yes
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

I organized my daughters first visit to NYC. At checkin, Valerie gave us a welcome to NYC gift. There was no line up (ever) at the hotel, the staff is knowledgeable and the hotel is close to a lot of tourist attractions - within walking distance! Best sleep on vacation too!

Was this review helpful? Yes 1
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Dear Weekend_Jaunt, Thank you posting a review about your recent stay at the hotel. It is heartwarming to know that the team was able to provide you with a memorable experience during your Hotel stay. We hope to have an opportunity to be of service to you again. Yours in Hospitality, Brendan Moraes-General Manager More 

New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Fabulous location (a short walk to basically ALL of the key sights!) and clean rooms. You get what you pay for - great value but rooms could do with a little updating. However, service was impeccable. Loved Dorothy and Allison, who could not have been more helpful. Definitely ask for them if you need any advice or help, they were... More 

Was this review helpful? Yes 1
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Dear Lucy W, Thank you for the wonderful comments about your recent stay. We appreciate and value your feedback and are delighted you enjoyed your stay with us. We look forward to the opportunity to host you again soon. Yours in Hospitality, Brendan Moraes-General Manager More 

arlington
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Mohammed and Polly were always there in the morning at the Grab and Go Breakfast counter with huge smiles, a Good Morning salutation and a welcoming discussion of what lay ahead for the day. I can't say enough good things about both of these super employees. So many times people work in jobs that require public relations skills and they... More 

Was this review helpful? Yes 1
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Dear farinc, Thank you for posting a 5 star review. We appreciate your wonderful feedback and look to the opportunity of hosting you again in the near future. Yours in Hospitality, Brendan Moraes-General Manager More 

Tel Aviv District, Israel
1 review
5 of 5 stars Reviewed 3 days ago NEW

I want to give special thank you to sylvia Thomas for taking the time to take care of our small details. And taking care of the customer. She was really nice, nice staff. Great location, close to times square and shows

Was this review helpful? Yes
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Dear Hannah G, Thank you for posting a review. The positive comments about the service you received and your recommendation of our Hotel to other travels is very much appreciated. We look forward to serving you again should your travels bring you back to the city. Yours in Hospitality, Brendan Moraes-General Manager More 

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Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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