We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 452 New York City hotels

The Manhattan at Times Square Hotel

3.5 of 5 Hotel   |   790 7th Avenue at 51st Street, New York City, NY 10019 (Manhattan)
Hotel website
Hotel deals
Hotel amenities
Special Price
Limited Offer Save 15%
Save Saved
You added The Manhattan at Times Square Hotel to your Saves list
The Manhattan at Times Square Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
56%
Ranked #332 of 452 hotels in New York City
A recent review
5 of 5 stars reviewed yesterday
Michel G
  • Overview
  • Reviews (1,476)
  • Photos (435)
  • Similar Hotels
  • Amenities
  • Q&A (3)
  • Room tips (282)
  • Location
  • More
true
Write a Review

1,476 people have reviewed this hotel

Traveler rating
    271
    557
    363
    154
    131
See reviews for
418
456
69
130
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (282)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
1 review
5 of 5 stars Reviewed yesterday NEW

It was very good. The location is good and the service too. I just didn't like the fact of having to pay for internet, but overall The Manhattan at Times Square is very good. I Recommend the hosting.πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Such an amazing hotel located in the best area of New York City! Amazing service, rooms and hotel views. Had very helpful staff, especially the hotel manager called Keith Homes. He helped with all our problems and I suggest that you ask for him if in doubt! Would highly recommend this hotel and look forward to staying there again. And... More

Was this review helpful? Yes
Edinburgh, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed yesterday NEW

I have never wanted to leave a hotel as much on any holiday as I did from this place! Staff (reception manager) very rude, can't remember her name but worst ever and should not be dealing with the public! Rooms are run down, out bath had water under it and it had made the bottom of the bath lumpy so... More

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed yesterday NEW

The hotel is a good place to stay because it is nearer to the better part of New York, Manhatten but I felt the rooms were a bit on the higher side. I would recommend it for business but not for a tourist.

Was this review helpful? Yes 1
Reading, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Absolutly great hotel in the middle of theartre land and time square .centrel park just up the rd. Hotel was clean and comfortable. We stayed 4 nights and the room was cleaned each day.The staff were all very friendly and had a great knowledge of the manhatton island and all thr places we wanted to visit while we were there.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW via mobile

Hotel is very close to Times Square and various metro stations. The rooms are very clean and spacious. The staff (with the exception of the theatre desk staff) are rude, abrupt and unhelpful. For assistance we crossed the road to the Sheraton where they bent over backwards to assist us even though they knew we weren't staying there.

Was this review helpful? Yes 4
Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We stayed there for 2 nights from the 27th of August to 28. The only thing good I can say about this hotel is that when we arrived at 10am, our room was ready and was allowed to checked in early and it is conveniently located. The sad thing about this hotel is that it clearly shows signs of managements... More

Was this review helpful? Yes 2
Herefordshire, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

After reading previous reviews I had some concerns prior to our arrival. However don't be put off, the hotel is in a fantastic location only a 3 min walk to Times Square, 5 min walk to Central Park.The location allows you to maximize your time and save taking taxis, walk and explore from the hotels front door. The initial impression... More

Was this review helpful? Yes 6
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Dear PeterE18, Thank you for taking the time to post a review. We are happy that you had an enjoyable stay at the Hotel and our location suited your needs. We appreciate the feedback you have given and look forward to being of service to you again. Yours in Hospitality, Brendan Moraes-General Manager More

Auckland, Auckland, New Zealand
Contributor
11 reviews 11 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is a few blocks from Times Square and Central Park. We arrived early and the reception was nice enough to have us checked in to our room. Good size of the bedroom and bathroom. There is no free wifi. The bath tub un the bathroom doesn't drain very well though and the elevators are too slow.

Was this review helpful? Yes 7
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Dear Cyndisarah, Thank you for posting a review. We appreciate your comments and want you to know that corrective action has been initiated based on your feedback. We look forward to being of service again in the near future. Yours in Hospitality, Brendan Moraes-General Manager More

long island
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

The Manhattan hotel was a last minute book for my husband and I. The hallway leading to the room was filthy. The bed was sunken in and uncomfortable, had a very poor nights sleep in it. The walls were thin and you could hear every noise as people walked past and doors slammed of people entering and exiting. On the... More

Was this review helpful? Yes 1
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Dear Acamp, Thank you for posting a review. We apologize for our inability to meet your expectations during your stay and hope to have an opportunity to redeem ourselves when you travel back to the city. Please do let us know if there is anything we can do to make up for your unfavorable experience by contacting me or any... More

Owners: What's your side of the story?
If you own or manage The Manhattan at Times Square Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Manhattan at Times Square Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Manhattan at Times Square Hotel

Address: 790 7th Avenue at 51st Street, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Manhattan , Theater District - Times Square
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Manhattan at Times Square Hotel 3.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, HotelTravel.com, Expedia, Booking.com, Tingo, getaroom.com, TripOnline SA, Agoda, Hotels.com, Priceline, Reservation Counter, BookingOdigeoWL, Travelocity and Venere so you can book your The Manhattan at Times Square Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Manhattan Times Square
Sheraton Manhatten
Sheraton Times Square
Sheraton Manhattan Hotel
Sheraton New York City
New York City Sheraton

435 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (173)
Viewed
Hotel & grounds (29)
Viewed
Room/suite (40)
Viewed
View from room (17)
Viewed
Bathroom (13)
Viewed
Other (74)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (241)
Viewed
Amenities (23)
Viewed
Pool (11)
Viewed
Restaurants and Bars (13)
Viewed
Sun Deck (27)
Viewed
The Hotel (48)
Viewed
Traditional Room (119)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Hotel & grounds (7)
Viewed
Room/suite (9)
Viewed
View from room (2)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in New York City with
any amenities

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Business-oriented hotel in busy West Side location - Near Central Park, Rockefeller Center, Fifth Avenue and theater district. ... more   less 
Number of rooms
689

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of The Manhattan at Times Square Hotel and other travelers.
3 questions
Ask a question

See all questions (3)

Questions? Get answers from The Manhattan at Times Square Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer