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The Manhattan at Times Square Hotel

3.5 of 5 790 7th Avenue at 51st Street, New York City, NY 10019
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The Manhattan at Times Square Hotel
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The Manhattan at Times Square Hotel
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1,665 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Avezzano, Italy
Top Contributor
54 reviews 54 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed today NEW

The main reason to book this hotel is the perfect location from which you can reach easily all the attractions in manhattan. Large enough the room furbished with all yours amenities.. Good service and right prices! Advisable!!!

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Guecho
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed today NEW

We spent 7 nights at this hotel. Very well located, maybe too big, breakfast was not included, the room was ok (we were four in two double beds), good cleaning, no noise. The location was quite convenient. I would come back again.

Was this review helpful? Yes
Gateshead, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed yesterday NEW

Brilliant location next to Times Square especially if your using hop on hop off buses. The hotel could do with being refurbished looks quite run down but at the reception it looks good but rooms certainly need a lick of paint at least, in the morning trying to get a lift down is a nightmare as everyone seems to be... More

Was this review helpful? Yes 1
Saint Louis, Missouri
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed yesterday NEW via mobile

We came as for a quick stay in Time's Sqaure. The hotel is nice, and they are really friendly. The only complaint I have is the air conditioner in the room doesn't keep it cool. Location is perfect and for the price, I would definitely come back.

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Edinburgh, United Kingdom
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

we visited this hotel at the end of May, the hotel is located in Times Square and is in an excellent location. The hotel it's self is pretty run down not what I expected at all for NYC, the rooms are tired and in need of upgrading. Apart from the location which is great there is not much else appealing... More

Was this review helpful? Yes 3
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Dear Lillie189, Thank you for posting a review. We appreciate the feedback you have provided us and hope to have another opportunity to serve you as we continue to make enhancements at the Hotel for future stays. Yours in Hospitality, Brendan Moraes-General Manager More

1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel was WAY more than I read in the reviews. Our check in agent DOROTHY made the experience incredible from the start. From the gift bag for my son to the AMAZING room we were checked into. All my son could say was this is AMAZING!! DOROTHY's enthusiasm with my sons 1st trip to NY was cool. The space... More

Was this review helpful? Yes
Rushden, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Firstly the good points: The location and the really comfortable bed. Also, when we first arrived we encountered Mohammad who was very pleasant and gave us a complimentary mug & chocolates and free wi-fi in the room. However, things went downhill after this. We stayed on the top floor and paid extra for the privilege as this was supposed to... More

Was this review helpful? Yes 3
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Dear Ericthegreat7, Thank you for posting a review. Please accept my sincere apologies for our inability to meet your expectations during your stay at the Hotel. Please let me know if there is anything we can do to make up for your unfavorable experience by contacting me or any of our Managers on Duty on 212-581-3300 or via e-mail manhattangr@mtshotel.com... More

Dublin, Ireland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

A brilliant location on 7th ave and close to Times Square and Central Park. The staff were excellent, very friendly and helpful. Our 4 yr old daughter received a goody bag on arrival with toys, crayons and stickers which she was delighted with. The rooms were clean and comfortable but the hotel is in need of decorating and freshening up.... More

Was this review helpful? Yes
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Dear Clint_Jamal, Thank you for posting a review. We are happy to know that our location and the service you received at the Hotel met your expectations. We eagerly look forward to welcoming you back on your return to New York. Yours in Hospitality, Brendan Moraes-General Manager More

Eastbourne East Sussex England
Reviewer
5 reviews 5 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This hotel was a real mixed bag for me. The room was fine, nice and spacious and a very comfortable bed and pillows. The bathroom was ok too. As other reviews have mentioned the rooms are quite tired and dated but they were clean. The towels in the bathroom were clean but seemed quite old and were tiny. The major... More

Was this review helpful? Yes
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Dear Rob H, Thank you for posting a detailed review about your stay at the Hotel. We appreciate the feedback provided and want you to know that your comments were shared with the team in an effort to improve our service for future guest stays. We hope to have another opportunity to redeem ourselves on your return to New York.... More

Monrovia, Maryland
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We decided on a last minute trip to NYC. I booked the hotel via Expedia.com based on price and location. Other than that information I knew nothing about the hotel. I had only been to NYC once before in 2007 and my husband had never been. My husband and I arrived very early in the day... hours before check-in, but... More

Was this review helpful? Yes 1
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Dear CherylNugent, Thank you for taking the time to post a detailed review about your stay experience at the Hotel. Your wonderful comments about the 5 star service you received is much appreciated and we look forward to welcoming your friends and family when they visit New York. Yours in Hospitality, Brendan Moraes-General Manager More

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Additional Information about The Manhattan at Times Square Hotel

Address: 790 7th Avenue at 51st Street, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Manhattan , Theater District - Times Square
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Manhattan at Times Square Hotel 3.5*
Number of rooms: 689
Reservation Options:
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Also Known As:
Sheraton Manhattan Times Square
Sheraton Manhatten
Sheraton Times Square
Sheraton Manhattan Hotel
Sheraton New York City
New York City Sheraton

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