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All 453 New York City hotels

The Manhattan at Times Square Hotel

3.5 of 5 Hotel   |   790 7th Avenue at 51st Street, New York City, NY 10019 (Manhattan)
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Ranked #333 of 453 Hotels in New York City
A recent review
3 of 5 stars reviewed yesterday
Kris_T1006 London
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1,534 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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London
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

When we arrive we were greeted by Eddie, front desk, he was truly brilliant! We arrived a little early so he informed us that we can leave our luggages and explore the city. He suggested a few places to visit. He was extremely helpful. The location of the hotel is spot on!!! It's near everything. You can walk to most... More

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1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

The hotel means so much to your stay in a city. The Manhattan has a nearly perfect location, but,,,,,,,, The first room was tiny and the bath has cigarette burns and the bathroom was dirty, then the TV didn't work.. I spoke to the reception, who offered me Free internet!! Then the manager moved us. The 2nd room, stank of... More

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Sao Paulo, SP
Contributor
12 reviews 12 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

The location is amazing, near subway stations and Times Square for those that like to stay there, but the rooms are small and the breakfast is very poor with few choices. The staff is not the most helpful, especially if you buy online and deliver at the hotel!

Was this review helpful? Yes 1
Frankfurt, Germany
Contributor
13 reviews 13 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a dated hotel but it was a good rate and in a good location. The bed were decent so I was able to sleep. The room was spacious and we had a decent view. It would be better if WiFi was included in the price but if you reallly want it you can pay $15 for 24 hours.... More

Was this review helpful? Yes 1
Gold Coast, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The Hotel is well situated and does some things well. When I arrived, I had to switch rooms as the aircon and the phone did not work.....this was painful after travelling from Australia. Two out of 4 wake up calls were NOT made which I find unforgiveable. I heard one of the Concierges say to a complaining customer..."Well what do... More

Was this review helpful? Yes 1
Mountain View, California, United States
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel is one of the few affordable in the area. It is not exactly at Times Square , maybe 8-10 blocks away, but still a great location. The Gripes I had was 1. TV remote was missing? 2. The AC was not powerful enough to cool the room to below 70? 3. Road noise even on 16th floor Other... More

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Montreal, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

The hotel has a super location: walking distance from Time Square, Broadway theatres, Central Park, Rockefeller Center... just to name a few. The hotel is, however, old and in need of refreshing (old furniture, some rust in the sink, faded rug) but clean. The room was OK but we were expecting a bit more for the price we paid (maybe... More

Was this review helpful? Yes 1
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

An excellent location - 8 minutes walk to Central Park and 2 minutes to Times Square. I enjoyed a 10 day stay with my wife and daughter and I would definitely stay there again. I must say that John and William provide an excellent service at the breakfast bar - a very pleasant way to start your day. My only... More

Was this review helpful? Yes 4
Nolanville, Texas
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The hotel has a great location and our room has a great view of Times Square. It's an older hotel with no amenities and some deferred maintenance issues. They appear to be working on some things. Our room was in good shape and the bed was very comfortable.

Was this review helpful? Yes 2
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Dear Kenrintx, Happy Anniversary! Thank you for taking the time to review your stay. We appreciate the feedback you have given us and look forward to welcoming you again should your travels bring you back to New York. Yours in Hospitality, Brendan Moraes-General Manager More

Fort Washington, Maryland, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We where traveling through Manhattan on our way from Long Island to Atlantic City. We decided to stop off in Manhattan and get a room. We got an excellent deal at the Manhattan and had a wonderful time. The bed slept well but the bathroom was a little small. The location was absolutely perfect and close to many different sites... More

Was this review helpful? Yes 1
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Dear Shawn W, Thank you for posting a review. We are very happy to learn that you had an enjoyable stay experience at the Hotel and look forward to your return. Yours in Hospitality, Brendan Moraes-General Manager More

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Additional Information about The Manhattan at Times Square Hotel

Address: 790 7th Avenue at 51st Street, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Manhattan , Theater District - Times Square
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Manhattan at Times Square Hotel 3.5*
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Also Known As:
Sheraton Manhattan Times Square
Sheraton Manhatten
Sheraton Times Square
Sheraton Manhattan Hotel
Sheraton New York City
New York City Sheraton

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