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The Manhattan at Times Square Hotel

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790 7th Avenue at 51st Street, New York City, NY 10019
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The Manhattan at Times Square Hotel
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The Manhattan at Times Square Hotel
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2,699 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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eleebana
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed today NEW

Location Location Location,in the heart of Time Square....and all the broadway shows. Rooms are very clean and the king size bed was very comfortable...with enough space to walk around the bed. Considering the location the room was very quiet....Would stay here again.....Only drawback no fridge and no tv reception....

Was this review helpful? Yes
San Francisco, California
1 review
2 of 5 stars Reviewed yesterday NEW

This hotel is joke. I've stayed a few times, mainly because it provides such a variety of war stories I can use to amuse friends and family. Of course, that eventually grows old, and it's time to move on to a real hotel. One of my favorite stories: I was booked into a room where both hot and cold faucet... More 

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Travelers are raving about these New York City hotels

California
1 review
2 of 5 stars Reviewed yesterday NEW

I originally wrote a review on Yelp about this hotel, but received an automated email from The Manhattan asking me to review on Trip Advisor, and after seeing the difference in ratings I can see why. Yelp shows them as a two star(accurate) and here you see 3 1/2 just due to the sheer volume of reviews. Here is what... More 

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Abingdon, Maryland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This hotel was top notch, the employees were very friendly and helpful. My stay was incredible and the location is ideal. Very convenient and centralized near Times Square and Central Park. You will not be disappointed.

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Harrisville, Rhode Island
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stay in a lot of hotels as we visit New York every few months. Usually we avoid Times Square because it's so touristy, but we had some issues with our four night reservation and were looking for a different place for just one night, and most places were filled with graduations in town. Luckily, the Manhattan at TimesSquare had... More 

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Hollywood, Florida
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I had to go to NYC for a few days on business. I found what I thought was a deal on Travelocity for this hotel. I read the reviews and thought "how bad can it be?" It is a great location, just blocks from Times Square. The outside looked pretty nice, the lobby was decent…then I stepped out of the... More 

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Jennifer C, Manager at The Manhattan at Times Square Hotel, responded to this review

Dear GirlsGetawayWkend, Thank you for posting a review about your Hotel stay. We are disappointed to know from your comments that we failed to meet your expectations during your stay. We apologize for any inconvenience you faced and would like to know if there is anything we can do to make up for your unfavorable stay at the Hotel. Yours... More 

Contributor
12 reviews 12 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Had to come to NYC on business and everything was sold out due to graduations etc. This was the only availability below $500 but I can see why. Not completely unsatisfactory, but badly in need of a makeover, or at least some paint. Great location, but sub par.

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Jennifer C, Manager at The Manhattan at Times Square Hotel, responded to this review

Dear Barassa7, Thank you for positing a review. We apologize for our inability to meet your expectations and hope you give us another opportunity to better serve you when in New York. Yours in Hospitality, Jennifer C. – Executive Assistant to the General Manager More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

this hotel is great for families or couples alike. It's big and right in the middle of town so sightseers will have no problem getting out and about. The staff was great and very helpful and accommodating and would see to any issues promptly and thoroughly. The rooms are decent and clean and modern. Enjoy what ever discounts you can... More 

Was this review helpful? Yes
Jennifer C, Manager at The Manhattan at Times Square Hotel, responded to this review

Dear Adrian B, Thank you for taking the time to write a positive review about your stay. We are extremely happy that you had a 5 star experience and look forward to hosting you again in the near future. Yours in Hospitality, Jennifer C. – Executive Assistant to the General Manager More 

Jefferson, Pennsylvania
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

I stayed at this hotel a few times & agree with the rest of the reviewers the location is great ,but the hotel has a lot to be desired. When you walk into the lobby it really looks nice, but once you get to your room there is where it goes down hill. The room is not that clean &... More 

Was this review helpful? Yes
Jennifer C, Manager at The Manhattan at Times Square Hotel, responded to this review

Dear Sandy R, Thank you for posting a review. Your comments are very much appreciated as we look to continually improve our product and services for future guest stays. We sincerely apologize for our inability to provide you with a 5 Star experience during your stay and we hope you will give us an opportunity to redeem ourselves on your... More 

Ontario Canada
Contributor
15 reviews 15 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I have travelled quite extensively but learned something new on this trip. When you book a room with a king sized bed, you are not guaranteed a king sized bed, but you ARE guaranteed a room. Despite this, when we pointed out that we had only a queen sized bed, they reserved us a room for the next night with... More 

Was this review helpful? Yes
Jennifer C, Manager at The Manhattan at Times Square Hotel, responded to this review

Dear Gaga22, Thank you for taking the time to write a review. I am very sorry for the inconvenience you experienced at the Hotel and sincerely apologize for our shortcomings during your stay. Your comfort is our priority, and I do hope you give us another opportunity to better serve you on your return to the city. Yours in Hospitality,... More 

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