We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 451 New York City hotels

The Manhattan at Times Square Hotel

3.5 of 5 Hotel   |   790 7th Avenue at 51st Street, New York City, NY 10019 (Manhattan)
Hotel website
Hotel deals
Hotel amenities
Special Price
Limited Offer Save 15%
Save Saved
You added The Manhattan at Times Square Hotel to your Saves list
The Manhattan at Times Square Hotel
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
56%
Ranked #334 of 451 hotels in New York City
A recent review
4 of 5 stars reviewed today
Pinkylee21 Northern Ireland
  • Overview
  • Reviews (1,385)
  • Photos (421)
  • Amenities
  • Q&A (1)
  • Room tips (263)
  • Location
  • More
Write a Review

1,385 people have reviewed this hotel

Traveler rating
    251
    530
    339
    143
    122
See reviews for
387
436
59
127
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (263)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Northern Ireland
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed today NEW

We stayed at the Manhattan @ Times Square for the first part of our Honeymoon and to be honest I couldnt really fault it. We arrived and had no queue at check-in. Our room was upgraded and we had a very pleasant stay. The staff were more than helpful with helping us find out feet in the city as it... More

Was this review helpful? Yes
Westerly
1 review
1 of 5 stars Reviewed yesterday NEW

The location was perfect, however I was extremely disappointed with everything overall dealing with the hotel. Having traveled to New York City many times I just figured it would have been a much better experience. One of the biggest problems was noise, all night long, not from the street but from the people next door. It was either people screaming... More

Was this review helpful? Yes
Kent, United Kingdom
2 reviews
3 of 5 stars Reviewed yesterday NEW

New York is like London and so when a bargain pops up, you grab it! Manhattan on Time Square isn't any different! Yes its a bit dated and could do with a spruce up but we had a lovely nights sleep and a clean room every time we returned. The staff we're friendly and helpful and the location of being... More

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed yesterday NEW

15 dollar a day for poor, slow, wifi? Wifi is free in every good hotel and asking money for it is bad reputation. The rooms weren't really that special but the location is. The woman at the reception really wasn't motivated to help us with a problem connecting to the wifi which. I will not be recommending this hotel.

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed yesterday NEW

We were excited to stay in Times Square. This hotel is in a great location. However it was too noisy. People were yelling and screaming all night. In the morning the noise continued. I definately will never stay at the hotel in the next trip to NYC.

Was this review helpful? Yes
Birmingham, United Kingdom
Contributor
17 reviews 17 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Stayed 3 nights at end of July 2014. Arrived to be greeted by a overcrowded reception area with a long queue to check in. Having been travelling all day, not what we wanted. Only x2 staff on reception but x6 desks?? Apparently one off sick & an extra one was 'on the way' - checked in after 35 mins, allocated... More

Was this review helpful? Yes 1
Brampton, Canada
Contributor
18 reviews 18 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We recently stayed here and found the Hotel was located close to everything!! The Hotel was Clean Didn't have any issues at all They stored our luggage upon arrival until check in so we could sightsee and again on check out so we could enjoy our day Returned later picked up our luggage and headed to the airport!! Very friendly... More

Was this review helpful? Yes
Gainesville
1 review
3 of 5 stars Reviewed 2 days ago NEW via mobile

It is the worst stay in 4 trips to the city. Rooms are very old, even the hallways are nasty. Not worth the money for sure, it is a good location but it is so easy to get around the city that there are way better deals.

Was this review helpful? Yes
Canada
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My daughter and I stayed at the Manhattan at Times Square this past weekend. The location is excellent. It's right in the heart of Times Square and close to the Theater District and the Big Bus Tours. We found the beds in the room to be very comfortable and the rooms were clean. Our air conditioner's fan stopped working on... More

Was this review helpful? Yes 1
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Dear Sharon0780, Thank you for posting a review. We appreciate your feedback and apologize for our shortcomings during your stay. We hope to have an opportunity to redeem ourselves when your travels bring you back to New York City. Yours in Hospitality, Brendan Moraes-General Manager More

New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Overall, this was a very disappointing stay. It started with the hotel guard greeting us with a very rude, "What are you looking for" as if we were criminals. The hotel is very shabby and could use a complete overhaul. There are no amenities to speak of, no restaurant, coffee shop or newsstand. The lobby has all the charm of... More

Was this review helpful? Yes 1
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Dear Marguerite14, Thank you for posting a review. We appreciate your feedback and want you to know that the service you received is not the type of experience we pride ourselves on delivering to our guest who stay with us. Please accept my sincere apologies for the inconveniences you faced. We hope you give us an opportunity to better serve... More

Owners: What's your side of the story?
If you own or manage The Manhattan at Times Square Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Manhattan at Times Square Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Manhattan at Times Square Hotel

Address: 790 7th Avenue at 51st Street, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Manhattan , Theater District - Times Square
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — The Manhattan at Times Square Hotel 3.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Tingo, TripOnline SA, getaroom.com, Travelocity, BookingOdigeoWL, Priceline, Hotels.com, Agoda and Venere so you can book your The Manhattan at Times Square Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Manhattan Times Square
Sheraton Manhatten
Sheraton Times Square
Sheraton Manhattan Hotel
Sheraton New York City
New York City Sheraton

421 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (159)
Viewed
Hotel & grounds (28)
Viewed
Room/suite (40)
Viewed
View from room (17)
Viewed
Bathroom (13)
Viewed
Other (61)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (241)
Viewed
Amenities (23)
Viewed
Pool (11)
Viewed
Restaurants and Bars (13)
Viewed
Sun Deck (27)
Viewed
The Hotel (48)
Viewed
Traditional Room (119)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Hotel & grounds (7)
Viewed
Room/suite (9)
Viewed
View from room (2)
Viewed
Other (4)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Business-oriented hotel in busy West Side location - Near Central Park, Rockefeller Center, Fifth Avenue and theater district. ... more   less 
Number of rooms
689

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of The Manhattan at Times Square Hotel and other travelers.
1 question

See all questions (1)

See which rooms travelers prefer

;