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Sheraton Manhattan at Times Square


Hotel class 3.5 of 5
790 7th Avenue at 51st Street, New York City, NY 10019
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Reviews you can trust

51% Recommend
3.0 of 5 stars 619 reviews
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3 of 5 stars
Bflogr1l   3 contributions
Buffalo, NY
Nov 8, 2009 | Trip type: Couples New

I dont know if we lucked out after reading these other reviews, but we had a wonderful stay. Booked through priceline. Requested early check-in and we were able to check in at noon with no issues. Room was great, nothing amazing, but a typical 3*. Bed was very comfortable. Bathroom clean. Location unbeatable. Close to everything! We stayed in room... more

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1 of 5 stars
dianeg82   1 contribution
Cincinnati, Ohio
Nov 8, 2009 | Trip type: Business, Solo travel New

This hotel is so disgusting that I will never stay in another Sheraton. The staff was rude and they had no idea what was going on. I was here for a trade show and this hotel was recommended by the show. There was a shuttle to the Javitz Center and the staff knew nothing about it. The walls and furniture... more

Bad stay!
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1 of 5 stars
tanano   5 contributions
Atlanta
Nov 5, 2009 | Trip type: Family New

We had a very bad experience with this hotel. First off, we were greeted very rudely at check-in. We had reserved a room for quad occupancy via hotwire. When we arrived, we were told that the reservation only showed two people and that we would be given a room with just one king bed. The receptionist gave us a hard... more

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4 of 5 stars
shawie03   1 contribution
Marikina, Philippines
Nov 4, 2009 | Trip type: Family New

Sheraton Manhattan has one of the best locations in New York City if you are looking for a place to stay. The Broadway Theaters and other tourist attractions like St Patrick’s Cathedral, the Rockefeller Plaza and Radio City Music Hall are just steps away from the hotel. There are also Subway Stations nearby. Most of the staff are courteous and... more

Appalling
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1 of 5 stars
shocked70   1 contribution
Australia
Oct 29, 2009 | Trip type: Couples

Worst hotel we have ever stayed in, would not even recommend it for a dog kennel-we would never stay at another Sheraton because of it. more

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2 of 5 stars
SeattleFrequentFlyer   1 contribution
seattle
Oct 28, 2009 | Trip type: Business, Solo travel

Checked into the hotel and found the best thing I can say is the location is great. other then that... not very impressed. The rooms are very small, walls have scuff marks, carpets needs cleaning and the service could use some emphasis. The biggest complaint is I was specifically looking for a chain as they generally offer all the standard... more

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2 of 5 stars
skusa   3 contributions
Citizen of the World
Oct 28, 2009 | Trip type: Business

Ok Sheraton is not the Ritz, but one expects more - much more - even from a Sheraton property. Poorly trained and poorly motivated staff, shabby property and rooms. Poor in-room amenities. For the money you can do much much better, even in the same neighborhood. Please note that this is the same property listed as "Sheraton Manhattan, New York,... more

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2 of 5 stars
Constable82   10 contributions
Hamilton, Ontario
Oct 27, 2009 | Trip type: Couples
1/1 found this review helpful

My Fiance and I traveled to NYC over the Canadian Thanksgiving weekend. I booked the Sheraton Manhattan based on it's price, location, and a recommendation I had from my parents. We arrived early and were able to check into our room shortly after noon. We had a queen bed standard room. Our room was on the 12th floor and over... more

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5 of 5 stars
terriireland007   1 contribution
New York USA/ London UK
Oct 26, 2009 | Trip type: Couples

My recent stay in the Sheraton Manhattan, at Time Square; was by far one of the least stressful and utterly enjoyable visits I have had in some time. The staff was exemplary in their personal attention, hospitality and availability 24 hours a day. The rooms were well appointed and very comfortable, The Sheraton Manhattanis well situated in the middle of... more

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3 of 5 stars
hotelguru00   2 contributions
Atlanta, GA
Oct 25, 2009 | Trip type: Family

we stayed here in june with my family and although it wasnt the prettiest hotel ever, it was in the most amazing location right on times square. i recommend going through hotwire! more

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Sheraton Manhattan at Times Square Also Known As

  • Sheraton Manhattan
  • Sheraton Manhattan Times Square
  • Sheraton Manhatten
  • Sheraton Times Square
  • Sheraton Hotel New York
  • Sheraton Manhattan Hotel
  • Sheraton New York City
  • New York City Sheraton
Address: 790 7th Avenue at 51st Street, New York City, NY 10019