The location was wonderful for a first time trip to NYC! It was nice to be in the middle of the hustle and bustle, but could not hear any of the nose from Times Square below. The staff was extremely helpful, suggesting restaurants, and taking our picture for us. The room was very comfortable and very nice decor. While I'll... More

The location of this hotel is the real selling point for me, generally because when I'm travelling to New York, I'm just using it for eating and sleeping. This hotel is right in Times Square. If you step out of it and look to your right, the TKTS steps are right there. There are plenty of restaurants right near by,... More

Spent a few days in New York City and decided to book something in the center of things - Times Square. While I normally prefer to be in a quieter area this was more central for what our plans were over a 3-day weekend. I've stayed many times at the Marriott Marquis - a good hotel but always seems so... More

You can't beat this location. Our experience was that front desk staff and management was very unhelpful and quite rude. We were trying to rectify a billing error but were met with arrogance and horrible attitudes. On the other hand, the concierge staff was wonderful. They took the time to recommend shows and restaurants. They stopped short of making reservations... More

I stayed here on business and was very impressed. The lobby bar overlooking Times Square is incredible. The rooms were spacious and incredibly quiet for the City. It is much more quaint than the Marquis across the street. Will stay here again.

This hotel is a smaller boutique style hotel. Staff was very good. Location was good. Parking is valet and off site so you have to call ahead for the car. Very European feel with smaller rooms but enjoyable and comfortable.

The location of the Renaissance Hotel cannot get better. The staff was courteous, but the front check-in desk was a little subpar, yet efficient. The elevator systems was a bit surprising: a first set only gets you to the first “Lobby” floor, where you need to figure out that a second set few steps away will get you to the... More

The staff couldn't be more friendly or helpful! The location is perfect for numerous must-see tourist attractions on foot and also very close to uptown and downtown subways. Our room was a decent size with very comfortable beds and loads of fresh linens supplied daily; it was a bit dusty but that was remedied when brought to the attention of... More

I admit this was my first time to visit the city for fun. My family and I really enjoyed this place for convenience, the staff, and the hotel itself. It also has a killer bar that looks over the square, worth a visit even if you do not stay here. The same room serves as the breakfast room if you... More