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Renaissance New York Hotel Times Square

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Two Times Square, 714 Seventh Avenue at W. 48th Street, New York City, NY 10036
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Renaissance New York Hotel Times Square
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Renaissance New York Hotel Times Square
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Renaissance New York Hotel Times Square
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1,671 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (340)
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Watauga, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We choose this hotel everytime we are in NYC! The location is perfect and the entire staff is perfect. We had our two granddaughters with us for this trip and they were so excited that we were staying at the same hotel as we did when we had them with us a couple years ago. We attended two plays and... More 

Was this review helpful? Yes 1
Williamsburg, Virginia
Senior Contributor
43 reviews 43 reviews
27 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is such a great hotel in a perfect spot in Times Square close to all of the theaters. From the moment I checked in, was greeted, given my keys quickly and even upgraded to a suite. The main lobby area on the second floor is open with lots of seating and places to have a conversation. The lounge facing... More 

Was this review helpful? Yes 1
Carlsbad, California, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

After checking out early from another hotel due to a bad experience, we were greeted by Tammy and James at the Renaissance with a warm welcome and smile. Tammy and James made our morning! Thank you for providing exceptional customer service. The hotel is centrally located, close to Time Square. We are very glad we chose to stay at the... More 

Was this review helpful? Yes 1
Raleigh, North Carolina
Top Contributor
139 reviews 139 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful hotel and wonderfully nice staff. This place is centrally located for a fun stay in New York City. Right in the heart of Times Square you can enjoy the city, have great food and sites nearby and see a show if you have time. Have a drink in the lounge for a cool view of Times Square.

Was this review helpful? Yes 2
University Heights, Ohio
Top Contributor
165 reviews 165 reviews
21 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is steps away from the iconic Times Square, making it very easy to get back to at the end of a long day exploring the city. The wifi was expensive, but you could add up to six devices for one fee. The rooms were clean and well kept. The staff were pleasant, but it is New York.

Was this review helpful? Yes 1
South East
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I have stayed in this hotel twice. Perfect location just on Times Square begin the TKTS area. The staff are so helpful and friendly and nothing is a problem. They looked after our every need. The rooms are typical New York size but are spotless with a huge comfortable bed with a superb bathroom and shower area. Large TV as... More 

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Right in the heart of everything. Despite being in the middle of a very crowded, busy area - the room was quiet and I heard absolutely no outside noise in my 5th floor room. Comfortable, clean, very spacious. Loved the Aveda products, too. The lobby lounge / bar is also great.

Was this review helpful? Yes 2
Dar es Salaam, Tanzania
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at this hotel for location obviously, way overpriced, got shafted for an extra $300 dollars for no apparent reason from the price given on booking .com, according to booking.com this was due to hotel or possible bank charges even after the added tax, after reluctantly accepting this stayed here and the room was fine and could not believe wifi... More 

Was this review helpful? Yes 2
Jennifer D, Guest Relations Manager at Renaissance New York Hotel Times Square, responded to this review

Thank you for discovering the Renaissance New York Times Square Hotel. We appreciate your feedback and are sorry to hear that you did not enjoy your stay. The restaurant manager is using your comments as a training opportunity to address any service opportunities during breakfast. We apologize for any inconvenience you experienced as a result of your time in the... More 

Portland, Maine
Top Contributor
50 reviews 50 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Awesome hotel bar with amazing view of Times Square. Room was fantastic and clean. Staff were friendly and helpful. Got a parking ticket in the mail caused by valet staff but one phone call took care of it and we would definitely stay again. Close to everything!

Was this review helpful? Yes 2
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was a one night deal. I checked out of the Sofitel and wanted my last night in the midst of Times Square for convenience not glamour. It was a toss up of minutes to the theater verses a night in a basic room from the 1980's. The price was the same as the Sofitel and that is where the... More 

Was this review helpful? Yes 1
Olivia R, Guest Relations Manager at Renaissance New York Hotel Times Square, responded to this review

Thank you for sharing your experience at the Renaissance New York Times Square Hotel. We appreciate your feedback and are happy to hear that you enjoyed the R Lounge. We apologize for the issues at check-in. We have shared your feedback with the appropriate people to improve the service we provide. We hope you will reconsider the Renaissance for your... More 

Hotel Review Summarization

What travelers say

  • R Lounge(23)
  • Great location(19)
  • Very nice(5)
  • Very comfortable(5)
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Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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