The hotel is in a great location in Times Square. It's not smack in the center of Times Square like Marriott is, which is a good thing. Housekeeping was fast in bringing extra towels. The room was a good size with a nice bathroom. Very clean. Definitely would stay there again. more

This hotel had large rooms, excellent facilities, with great friendly staff - & couldn't be in a better position, right at the top of Times Square. The view from the restaurant is amazing - not to be missed. more

I was in Manhattan on business all of last week and stayed at the Renaissance Times Square. The facilities were good. Gym had some decent equipment. Room was nice but the carpet desparately needs cleaning. My white socks had brown bottoms after the first hour in the room. Also, the elevator from the ground to the lobby consistently smelled foul... more

we came to new york for a once in a lifetime holiday and thats exactly what we got. from the moment we arrived the staff couldnt do enough for us, from arranging theatre tickets to providing a bottle warmer for the babies milk. the hotel is in a wonderful location in the heart of times sq although it does mean... more

My husband and I celebrated my birthday in New York and we chose the Renaissance Times Square because it was in the heart of it all. The hotel is nice, the rooms are small, and the view was really nice. We didn't use the restaurant in the hotel because we thought it was too expensive and there were so many... more

The hotel beautifully decorated, the staff friendly. Manny the front desk manager is a delight! We plan to return!! We walked very short distances to everything!! more

From the monent we walked thru the door, the service at the Renaissance was terrific. Everyone and everything made our stay in NYC a wonderful experience. The rooms were spacious, the view great, and the concierge was great. They saved us time and money helping us plan our activities in the short time we had to see it all. And... more

Overall no complaints here at all... The staff is nothing short of fantastic (sign up for the rewards points) Valet has a sense of humor and is very quick considering it's off site. The rooms are an average size, so if you are looking to lounge for any amount of time, get a suite or stay somwhere else... But, that's... more

Stayed at this lovely hotel in September 09. Staff were always friendly and helpful and only too happy to help you plan your outings with giving good advice for using subways etc. We stayed on a room only basis but did eat in the hotel one evening and had a fantastic meal in the restaurant which overlooks times square. Rooms... more