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All 446 New York City hotels

Renaissance New York Hotel Times Square

4.0 of 5 Hotel   |   Two Times Square, 714 Seventh Avenue at W. 48th Street, New York City, NY 10036 (Manhattan)
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Ranked #103 of 446 hotels in New York City
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed yesterday
jelsrtrav Gainesville, Florida
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1,361 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Gainesville, Florida
Top Contributor
235 reviews 235 reviews
37 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed yesterday NEW

Yes, the location is excellent, BUT, compared to the experience a guest once enjoyed in years past, it is only average on all other points, save location. As a Marriott Platinum Elite, and a multiple repeat visitor to this property, we will not return again. There is no longer a 'personal' connection with the property, meaning rarely if at all... More

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Solihull, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Great location. I liked the décor of the lobby and the bar has the best view of times squares. I thought the staff were pleasant. I think the rooms are abit dated, the carpet is horrible and the furniture is old. The bathroom is nice and modern however. I would recommend staying here but I think the rooms could have... More

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Greensboro, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I just spent three nights at this hotel with my family (including 75 year old mother, 8 year old niece and 11 year old nephew.) This is a wonderful property. The entire staff is so helpful and kind. Not once did we encounter anyone who worked there who didn't treat us like royalty. The rooms are very clean and the... More

Was this review helpful? Yes 1
Louisville, KY
Top Contributor
142 reviews 142 reviews
33 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here recently on a business trip. The hotel is perfectly located if you like the Times Square area, as I do. Also, the price was rather cheap when I booked compared to comparably-rated hotels. The room was clean, the bed was comfortable. The only negatives were the low shower water pressure and a couple of nuisance items (the... More

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Nottingham, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Just returned back from our first 3 trip to New York. We stayed at the Renaissance Times Square based on the previous reviews on Tripadvisor. The news was good , the hotel IS as close to Times Square as you can get, in fact the the view from the hotel bar is directly overlooking Times Square. The room we stayed... More

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Senior Contributor
23 reviews 23 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was in the perfect location for us, which is why we chose it! We enjoyed watching Times Square from above! The rooms were very good, clean ,comfortable and with good facilities, the beds were amazing! The concierge was very helpful and extremely knowledgeable and recommended some really good places for us to visit. We loved it!

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Markham, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Checked into the hotel Friday night and the girl on the desk Tammy was fantastic. offered us directions to our restaurant and ensured that our family was put together on a floor and were going to be very comfortable. R-Lounge Mauricio was unbeatable! we broke a glass on the floor and he was quick to clean it up and ensure... More

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London, United Kingdom
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I stayed at the Renaissance Times Square for 4 nights at the start of March. For first timers in NYC the location is great, as soon as you step out of the hotel you're right amongst it, in the most iconic and well known tourist area in the world. The room we stayed in was good, clean and relatively spacious... More

Was this review helpful? Yes 5
Olivia R, Guest Relations Manager at Renaissance New York Hotel Times Square, responded to this review

Thank you for your review and sharing your feedback on what appears to have been an unfortunate experience at our hotel. We deeply regret the instance that occurred with our security staff and with your final bill. Please accept our sincere apology for the service failures. We reviewed the billing error and have made the proper procedures to ensure an... More

Harrisburg, Pennsylvania
Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is the second time I have stayed at this hotel and probably the last time. The location is great if you are in town to see a show--every theatre is within a short walking distance of the hotel. The infamous TKTS is located in front of the hotel. Once you arrive at the hotel you enter into a very... More

Was this review helpful? Yes 2
Jennifer D, Guest Relations Manager at Renaissance New York Hotel Times Square, responded to this review

Thank you for choosing the Renaissance New York Times Square Hotel. We appreciate your detailed feedback regarding your stay. We are looking into the items you mentioned in your guest room to correct and address these issues so we can improve the overall guest experience. I apologize that you were not notified of the marathon upon arrival. Your feedback has... More

Israel
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 9, 2014

I stayed 3 nights at the Renaissance Times Square, for a business trip. We wanted location right on Times Square - we couldn't ask for better hotel. Rooms are very nice, great lobby (kind of boutique). Breakfast was fine. Overall great experience with two small issues: (1) I never understand why you have to pay extra to get wifi in... More

Was this review helpful? Yes 2

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Hotel Summarization (Beta)

What travelers say

  • R Lounge(44)
  • Great location(43)
  • Very nice(17)
  • Subways stations(7)
  • Very comfortable(5)
  • Broadway Show(4)
  • Marriott Marquis(3)

Additional Information about Renaissance New York Hotel Times Square

Address: Two Times Square, 714 Seventh Avenue at W. 48th Street, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown , Theater District - Times Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#64 Family Hotel in New York City
#69 Luxury Hotel in New York City
#161 Business Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Renaissance New York Hotel Times Square 4*
Official Description (provided by the hotel):
Hotel housed in 1930s building, located between Avenue of the Americas & 7th Avenue. ... more   less 
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Also Known As:
Renaissance New York City
Renaissance Hotel New York
Renaissance Times Square
New York City Renaissance
Renaissance New York

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