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The Lexington New York City - an Autograph Collection Hotel

4.0 of 5 511 Lexington Avenue, at 48th Street, New York City, NY 10017
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The Lexington New York City - an Autograph Collection Hotel
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The Lexington New York City - an Autograph Collection Hotel
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902 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Savannah, Georgia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have stayed at many Marriott and Marriott Autograph Collection hotels. I must say, I haven't even hit my room yet and the customer service given was enough to make my stay awesome. Front desk associate Abdul quickly secured my Gold upgrade, last one that was available. Thanks to his service and the manager, you have made my stay in... More

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Pennsylvania
Contributor
16 reviews 16 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here over a weekend, arriving late on Friday evening and departing on Sunday morning. Our needs were simple; We were in NYC over a weekend to visit with some friends, but primarily to see as much of the city as we possibly could in less than 48 hours. In short, we needed a place to sleep, refresh and... More

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John T, General Manager at The Lexington New York City - an Autograph Collection Hotel, responded to this review

Thank you for the 4 star review and great comments. We are so happy that we met your expectations of a Marriott Autograph hotel with our new "jazzy" look and rich history. Also, we are glad that you enjoyed the comfortable bed and decor of our newly renovated rooms. We will share all of your wonderful comments with our staff.... More

Near Boston
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

There was nothing about this hotel that said "Marriott"--no lovely bed linens, mini bar or in room coffee. The decor reminded me of the "Jetsons" with odd wall paper and unexciting furnishings. The room I originally booked as labeled "cozy" and the kind woman at the front desk upgraded me the a room with a king bed because we are... More

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John T, General Manager at The Lexington New York City - an Autograph Collection Hotel, responded to this review

We appreciate your feedback on our hotel and great comments on our location. We apologize that you did not experience the excellent service that we strive to deliver. Also, we apologize for the size of your room. Our historic hotel was built in 1928 and some of our rooms are small compared to today's standards. We hope that you will... More

San Francisco, California
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I am in New York at least twice a year for pleasure and I will not return to this hotel. I am a loyal Marriott Rewards member expecting at the least decent service. What I received was 'no service' from sour, surly people. The front desk staff never smiled. I received keys and nothing else; no explanation of any of... More

Was this review helpful? Yes 1
John T, General Manager at The Lexington New York City - an Autograph Collection Hotel, responded to this review

We appreciate your feedback. Thank you for your comments about our housekeeping staff being "accommodating and timely". We apologize for the challenges that you had at our hotel. We will discuss all of these issues with our staff and we'll use use your specific comments as an opportunity to train them on these issues. Again, we apologize and hope that... More

Contributor
15 reviews 15 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

other than being a very lovely hotel, the location was convenient too. The metro station was a quick 7 minute walk away and a wonderful café across Lexington had the most delicious breakfast bar of fresh fruit and made to order breakfast in the whole area.

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John T, General Manager at The Lexington New York City - an Autograph Collection Hotel, responded to this review

Thank you so much for the 5 star review and comments about our hotel being "very lovely" with convenient location. We are also delighted to see that you felt comfortable in our hotel, it is very important to us that our guests can feel at home. We hope to welcome you back soon to the beautiful Lexington NYC hotel! More

Houston, Texas, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

You cannot beat this hotel for value and service in New York City. We stayed for one night on our way upstate for an autumn bike trip The location is perfect, just a short walk from Grand Central Terminal. The staff was pleasant and if you look at this website you can note that the manager is very responsive to... More

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Rockville, Maryland
Contributor
11 reviews 11 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A few weeks ago, I stayed at the W on Lexington Avenue and was really disappointed by the quality, service, and overall value of the property. Last week, I had the chance to stay in midtown East again, and I went for the Lexington Hotel, which is right next to the W and the Marriott on Lexington. This is also... More

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John T, General Manager at The Lexington New York City - an Autograph Collection Hotel, responded to this review

Thank you so much for your great comments and 4 star review. We love the history of our hotel and we are so happy that you enjoyed it as well. We strive to deliver great service and a comfortable stay with all of the essentials and a little more. We appreciate your comment that our hotel is "clean, felt crisp... More

Silver Spring, Maryland
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed at this hotel one night while in NY to spend time with a family member. I reserved it online through Hotel Tonight, and with my credit on the app, got a room for $123.00, which is basically unheard of for a decent mid-town hotel. I did not spend a lot of time in the hotel, however... the lobby is... More

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arkansastraveler74
Top Contributor
111 reviews 111 reviews
28 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Overall we had a fine experience. Check-In was easy and the staff was nice. The lobby is very classy and the bar had nice expensive drinks. The rooms were nice size for NYC. We didn't care for the decoration on the walls on the room. The bathroom also had a very odd layout. Seemed like lots of wasted space and... More

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John T, General Manager at The Lexington New York City - an Autograph Collection Hotel, responded to this review

We appreciate your feedback. Also, thank you for your comments about our "very classy" lobby, good location and nice staff. We apologize that your experience was not what you expected. Our hotel is historic and some of our floor plans are smaller than others. If you decide to give us another opportunity, please let us know and we will block... More

MONTEVIDEO
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

I went for my honeymoon to the Lexington from 11/11/14 till 11/18/14, and i will never go back again and I exploam you why: Cons: The service at front desk it is a disaster the reception are terrible bad manner they don't even say you high or look at your face, they keep working and said: "one minute". Once the... More

Was this review helpful? Yes 3
John T, General Manager at The Lexington New York City - an Autograph Collection Hotel, responded to this review

We appreciate your feedback on our hotel. Thank you for your comments about our "very good" location and "very nice, jazz style" lobby. We deeply apologize for the issues that you encountered during your stay. Our hotel is historic and some of our floor plans are smaller than others, we apologize. We also apologize that the manager did not take... More

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Additional Information about The Lexington New York City - an Autograph Collection Hotel

Address: 511 Lexington Avenue, at 48th Street, New York City, NY 10017
Location: United States > New York > New York City > Manhattan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Lexington New York City - an Autograph Collection Hotel 4*
Number of rooms: 725
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Also Known As:
New York Radisson Hotel
Radisson Lexington Hotel New York
Radisson New York City
New York City Radisson
Radisson Lexington New York

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