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Sanctuary Hotel New York

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132 West 47th Street, New York City, NY 10036
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20% off room rate
Best prices for: 1 room 1 guest
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Sanctuary Hotel New York
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Sanctuary Hotel New York
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2,729 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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staffs, england
Contributor
11 reviews 11 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed yesterday NEW

Myself & my wife stayed here for 4 nights. The moment we arrived we knew we had picked the right hotel. We hadnt even got out of the taxi & the doorman was there waiting to get our bags for us. The location is amazing. Times square literally a minute away at the end of the street. The staff were... More 

Was this review helpful? Yes 2
Sydney, Australia
1 review
5 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed at The Sanctuary during our first trip to NYC. The staff and service were excellent and our room was very luxurious. We really enjoyed the buffet breakfast, and the tea and iced water provided in the lobby were perfect after a long day of sightseeing. We loved the location -- in a quiet street just... More 

Was this review helpful? Yes 1
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Lively and well located for Times Square etc. Small bedrooms but a well run friendly place to stay in NYC. Dark inside but that's it's style. The top floor bar is worth visiting but not as good as The Refinery's top floor bar.

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed at the Sanctuary from Apr.24 to May 2. The service is excellent. The staff went above and beyond to accommodate our needs. They were always friendly, polite and eager to help. The complimentary breakfast was fine, always greatly appreciated. The location was super, within walking distance to the theatre district and close to the nearest... More 

Was this review helpful? Yes 2
Havelock North New Zealand
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was my first time in New York and we were advised to stay near Times Square. This hotel is ideal. The service was wonderful. It was nice and quiet and contrary to what another review says we found the breakfast more than adequate. The beds were fabulous.I liked the nice touch of big vats of iced water always available..perhaps... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I stayed at The Sactuary for a long weekend with my husband, parents and brother and sister-in-law. I expected from the photos on the website that it would be a wonderful place to stay but when I arrived, I was just blown away. Firstly, the staff are friendly and helpful and want to make your stay as comfortable as possible.... More 

Was this review helpful? Yes 1
Arlington, Texas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The customer service was superb! The Location was great. They have a mediocre free breakfast. We had dinner at their restaurant Tender it was good. We also tried out Haven the roof top lounge, we didn't like it, it was way to clubish for us and the food was not that great. Our room was very nice, located on the... More 

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Angmering, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We got married on May 1st in NYC, flew over from the UK and spent 5 nights in the Sanctuary. They organised a stretch limo to collect us from the airport, offered coffee whilst checking in, had very helpful doormen who gave great advice and really set a great first impression. Upon entering the room we found a bottle of... More 

Was this review helpful? Yes 2
London, United Kingdom
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at The Sanctuary hotel from 3rd to 7 May 2015. We booked this hotel due to the extremely good reviews it received on trip advisor and its central location. This is a boutique hotel in West 47th street just a minutes walk from Times Square. So if you want to be right in the middle of all the... More 

Was this review helpful? Yes 5
JeremyPoon, General Manager at Sanctuary Hotel New York, responded to this review

Thank you for taking the time to write such a wonderful review. We truly appreciate the feedback and would love to see you back with us in the near future. Best Regards, Jeremy Poon General Manager More 

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

we stayed in this hotel for 6 nights in March. The hotel was beautifully decorated and the rooms were spotless. The room wasn't huge but was big enough and the bed was so comfy! The little touches such as free tea/coffee/hot chocolate in reception along with water flavoured with lemon and fresh strawberries gave an extra special touch. Staff were... More 

Was this review helpful? Yes 2
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