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All 446 New York City hotels

Sanctuary Hotel New York

4.0 of 5 Hotel   |   132 West 47th Street, New York City, NY 10036 (Manhattan)
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Ranked #26 of 446 hotels in New York City
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
CEL1232014 Manchester, United Kingdom
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Manchester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Stayed at this hotel recently on our honeymoon. Nice hotel in an ideal location, staff were helpful and friendly, continental breakfast was very good. Had dinner at the Haven rooftop restaurant which was good, although it does get very busy particularly at happy hour with people who have just finished work having drinks. Overall a good experience and I would... More

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Barcelona, Spain
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

The staff is just GREAT!!!! The breakfast is INCLUIDED to the price, also has a wonderful terrace to have your breakfast and at night dinner or drink. Fashion people. Thank you so much to every body there, specially to the doormen and reception people!!!

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Yardley, Pennsylvania
1 review
5 of 5 stars Reviewed 3 days ago NEW

Simply put, our stay was fantastic. Incredible service from the front door to our room. And everything in between. I am recommending this hotel to everyone I know as the only place you should stay if the Broadway district is your destination. I have never been to a hotel with such an attentive staff. Very nice room, perfect for two.... More

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1 review
5 of 5 stars Reviewed 3 days ago NEW

simple and friendly. excellent service, wonderful food. very good for couple or individual. despite the relatively small room it is very cozy. the bed mattress is weak, should replace it to avoid pain in your back on mornning and needs to do a very good cleaning in the shower once was stuffy. Location is perfect where you can spend your... More

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Festus, MO
15 reviews 15 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We went with 2 adults and 2 teens. Room 612: The double double didn't wasn't like in (any) picture I saw, and was a shoebox. (I know, I know!- it's New York- but when is that excuse going to become unacceptable?) there was no seating, the bathroom was tiny. The ironing board was a floor, 2 1/2 foot board! The... More

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Honey Brook, Pennsylvania
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed for just one night but would love to stay again and longer! The staff was excellent and really made you feel welcomed. Customer service is very important to the hotel and there was not one person that we encountered who was not extremely helpful. The room was very nice and clean. Great location for walking.

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5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Spending 4 nights in this boutique hotel just few steps from Times Square was very nice experience. First thing what you notice when kind doorman closes the door is tranquility of the place – striking difference from New York overcrowded and noisy streets. Same thing in the room: not luxury but well-appointed for the purpose. And welcome bonus: breakfast at... More

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Canberra, Australia
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed here for 6 nights and overall our experience was ok. The rooms are small but well furnished and clean and the location is great if you want to be in the thick of it. The staff in the lobby, from the doormen, reception and the concierges (Jimmy), were all excellent and enhanced our stay. A... More

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17 reviews 17 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The location is great, the rooms are nicely decorated, breakfast on the roof is lovely but the best feature of this hotel is the staff. The service was courteous, helpful and efficient. The staff on reception were excellent, brilliant customer service although everyone who works here is great at their job. Our flight was cancelled on Saturday 12th April and... More

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JeremyPoon, General Manager at Sanctuary Hotel New York, responded to this review

Thank you for providing us with such wonderful feedback. Our staff place forth great effort to create a unique and memorable experience for all our guests. I'm happy to hear that our team was able to assist you when your flight was cancelled. We would love to have you back again soon. Best Regards, Jeremy Poon General Manager More

London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Just got back from a 5 night stay at the sanctuary hotel. Staff were so friendly, helpful, personable and lovely. Especially Janice, Jerome, Jacob, Marquees, Marquel (possibly spelt names wrong there) but all the staff were lovely. Rooms and hotel emmaculate. Breakfast lovely - lots of pastries! Location excellent right next to Time Square. I can't wait to go back... More

Was this review helpful? Yes 2
JeremyPoon, General Manager at Sanctuary Hotel New York, responded to this review

We are delighted to hear that you enjoyed your 5 night stay with us. Jerome, Jacob, Markease and Markelle will be so happy to read about your comments. We hope to have you back soon, so that we can provide you with an even better experience. Best Regards, Jeremy Poon General Manager More

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Additional Information about Sanctuary Hotel New York

Address: 132 West 47th Street, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Manhattan
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #26 of 446 hotels in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sanctuary Hotel New York 4*
Official Description (provided by the hotel):
The Sanctuary Hotel New York is located in the heart of midtown and steps away Times Square. This discrete boutique hotel offers highly personalized service with Sanctuary’s very own S.T.A.R.™ Program (Service Tailored to Any Request). Luxurious rooms are decorated with a rich warm palette that includes deep orange, chocolate brown and cognac. Leather headboards and crystal chandeliers add a touch of glamour, with pillow-top mattresses that compliment imported European sheets, duvets and terry. Each room includes iHome stereo systems that supports iPod, iPhone and iPad, HDTVs complete with premium movies, and Eco-friendly organic bath amenities. Sanctuary Hotel features a fireplace-adorned lobby with an energetic bar lounge offering signature cocktails. The hotel provides • Free Continental-style breakfast buffet• Free Wi-Fi• Free access to Equinox gym. S.T.A.R.™ Experience Managers are available to assist you with transportation services, restaurant reservations, theater and event tickets, to spa appointments or anything else that your heart may desire. ... more   less 
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