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Sanctuary Hotel New York

4.0 of 5 132 West 47th Street, New York City, NY 10036
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#30 of 453 Hotels in New York City
2,173 Reviews 4.5 of 5 stars
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Certificate of Excellence 2014
Sanctuary Hotel New York
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Sanctuary Hotel New York
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2,173 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
3 of 5 stars Reviewed yesterday NEW

I just returned from a stay in Sanctuary Hotel in New York. Room at 3th floor was very small and no day light or windows were you could look out to see how weather was. I had to call everyday to reception to ask how the weather was. Amazing staff. Beds very confertable and bedlining soft and high quality. Much... More

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Nashua, New Hampshire
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We held a business event at the rooftop bar. Great food and service. We stayed here as well - small, but hip rooms, very comfortable beds and amazing staff. Wish I could have stayed for more than 1 night Best part may be the shower. Rain falling shower head, hot hot water. I could have stayed in there for hours.

Was this review helpful? Yes 1
Stockholm, Sweden
15 reviews 15 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Got a OK deal to stay at Sanctuary Hotel and wanted to try if because of the very high ratings on Tripadvisor. Stayed a weekend in the basic room on the 4th floor. It is located very central in Midtown. The Hotel is a high standard hotel with nice interior, but very tight/small and dark. The room was small (less... More

Was this review helpful? Yes 1
Milan, Italy
1 review
3 of 5 stars Reviewed 2 days ago NEW

The Hotel is small and trendy. The decor is original, but it's very dark: you get the impression to dwell in the underworld or to be in a Disco. We shared the room with our children and that made things more cramped, but in any case the room and the bathroom were pretty small. There was little room to stow... More

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Huntsville, Alabama, USA
11 reviews 11 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was our 10th Anniversary and wow at the customer service we received!!!! Brandon had champaign and chocolate covered strawberries in our room waiting for us when we arrived! He helped set up reservations at some of the best places to eat. The rest of the staff was amazing as well. Everyone there really takes the time to make sure... More

Was this review helpful? Yes 2
19 reviews 19 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I flew into NYC last night arriving from airport at the Sanctuary after 10 pm. Staff are very friendly and efficient and helped me find a place to have a bite to eat close by as the hotel food closes at 11pm. The hotel is funky with the decor depicting ZEN or Buddhist underlying theme. Colours are dark with discreet... More

Was this review helpful? Yes 1
London, United Kingdom
13 reviews 13 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My Fiancée and I stayed here for just the one night before flying back to London and really enjoyed our time here. Very friendly welcome when we arrived along with quick and easy check-in. The hotel is located roughly 200 yards from Times Square which makes it sound like it is in a very busy area but it's on a... More

Was this review helpful? Yes 2
Edmonton, Canada
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

Not very impressed with the hotel. Arrived to our room and it had a very strong odor or must. We were on the 9th floor and when we opened the door I could not believe the smell. Called the front desk to complain and ask for a new room. The desk clerk said they could move us for an additional... More

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Senior Contributor
26 reviews 26 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

It was a block from time square and seemed to be central for everything my hubby and I wanted to do. Room was small but beautifully decorated. The sink and shower is open which is fine for a couple. (Toilet was in different room with door) Bed was comfortable, we stayed in room 510 and was so quiet, it was... More

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San Francisco
13 reviews 13 reviews
10 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Great staff. Unfortunately my experience was seriously mixed. The dim lighting in the hotel plays a dual role - it makes it feel chic/cool, but it also hides the fact that the hotel is shabby. Turn the lights up and I think you will see run down rooms. Ours was a 100 sq foot room with the sink and toilet... More

Was this review helpful? Yes 2
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Additional Information about Sanctuary Hotel New York

Address: 132 West 47th Street, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Manhattan
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sanctuary Hotel New York 4*
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Official Description (provided by the hotel)
The Sanctuary Hotel New York is located in the heart of midtown and steps away Times Square. This discrete boutique hotel offers highly personalized service with Sanctuary’s very own S.T.A.R.™ Program (Service Tailored to Any Request). Luxurious rooms are decorated with a rich warm palette that includes deep orange, chocolate brown and cognac. Leather headboards and crystal chandeliers add a touch of glamour, with pillow-top mattresses that compliment imported European sheets, duvets and terry. Each room includes iHome stereo systems that supports iPod, iPhone and iPad, HDTVs complete with premium movies, and Eco-friendly organic bath amenities. Sanctuary Hotel features a fireplace-adorned lobby with an energetic bar lounge offering signature cocktails. The hotel provides • Free Continental-style breakfast buffet• Free Wi-Fi• Free access to Equinox gym. S.T.A.R.™ Experience Managers are available to assist you with transportation services, restaurant reservations, theater and event tickets, to spa appointments or anything else that your heart may desire. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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