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Sanctuary Hotel New York

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132 West 47th Street, New York City, NY 10036
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Sanctuary Hotel New York
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2,909 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Southlake, Texas
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel is fantastic for the adult set looking for a cool funky hotel with personalized service. Upon arrival, we had been upgraded to the suite as it was our anniversary. Great two room set up, top floor. Staff greeted us at every opportunity. When our AC wasn't working, they immediately took care of it. Upstairs roof deck was a... More 

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England
Level Contributor
77 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed yesterday NEW

Whether you love the noise and hustle and bustle of Times Square or not, it's a tourist 'must do'. Along with other activities such as Top Of The Rock at the Rockerfeller Centre. This hotel was slap bang between the two. And after a day of walking through crowds and around yellow cabs, to walk into this hotel provided the... More 

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Fairfax, Virginia
Level Contributor
90 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel was very well put together and the staff was amazingly helpful. They took care of our every need. The rooms were nice, clean and up to date. The beds were amazingly comfortable. They were a tad small but to be expected in the city. Nothing to complain about here. Only issue was that the air conditioning cut out... More 

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Brandon M, Manager at Sanctuary Hotel New York, responded to this review

Thank you for taking the time to give us your feedback. I am happy to hear that we were able to move you to a new room and I will certainly pass along you kind words to the staff. Hope to see you again in the near future! More 

Sydney, Australia
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 days ago NEW

We spent seven nights at this hotel. A quirky boutique hotel minutes from Times Square, great location from which to explore New York City. Helpful staff, great daily breakfast, a fabulous rooftop bar.

Was this review helpful? Yes 1
Brandon M, Manager at Sanctuary Hotel New York, responded to this review

How wonderful you were able to spend a full week with us! Although we are positioned so close to Times Square, our S.T.A.R. motto (Service Tailored to Any Request) and ambiance create an oasis among the hustle and bustle. I am truly grateful you took the time to write a review and hope to have you back with us whenever... More 

Flagstaff
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We checked in on a Sunday midday, the best time to arrive in New York if you want reasonable traffic. Paloma, the desk clerk was so friendly and welcoming. We stayed in deluxe queen on the third floor. Our room was small but well appointed and quiet, just what we needed. The bath is in the room, but there was... More 

Was this review helpful? Yes 1
Brandon M, Manager at Sanctuary Hotel New York, responded to this review

Thank you very much for such a detailed and thoughtful review. Our staff do go above and beyond to assist our guests every need while creating that "home away from home" atmosphere. We are among a select few hotels that offer complimentary breakfast and glad you had the opportunity to take advantage of this. I will most certainly pass along... More 

1 review
1 of 5 stars Reviewed 3 days ago NEW

Stayed here for 3 nights after a 4 week trip to USA and Canada. I had read the tripadvisor reports and was looking forward to my stay there. One of the things that had attracted me was the roof top bar, and was looking forward to using it. On arrival we where allocated a room on the sixth floor which... More 

Was this review helpful? Yes 3
Abington, Pennsylvania
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We decided to stay overnight in New York. We had stayed in this hotel last year and were very pleased. It was even better than we remembered. The front desk and concierge couldn't have been more helpful and more pleasant. Just made it so nice for us.

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Brandon M, Manager at Sanctuary Hotel New York, responded to this review

It is always nice seeing a friendly face again! We hope this is your new "home away from home" each time you come to the city. Thank you for taking the time to review us and we wish you a wonderful rest of your summer! More 

Rochester, New York
1 review
5 of 5 stars Reviewed 4 days ago NEW

I loved it there, from the moment I arrived I felt like a celebrity. The staff goes out of their way to be super nice to all who stay there. The food at Tender is excellent and the roof top bar, Haven is alot of fun and beautiful. I will return again and again

Was this review helpful? Yes 1
Brandon M, Manager at Sanctuary Hotel New York, responded to this review

I could not be happier to hear that you felt like a celebrity at the Sanctuary! Our motto, Service Tailored to Any Request, strives to make everyone a celebrity when staying with us. Our newest addition, Tender Restaurant. offers amazing steak and sushi options as well as some other signature dishes. I am glad you had the opportunity to dine.... More 

generatorx
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Super swank and hip place from the second you walk in. The staff was very welcoming and nice. They upgraded us to the King room for free!!! The bottom floor is actually a Asian fusion restaurant named Tender. Tender was great but the service was pretty bad which seemed to be the norm in NYC. They also had a really... More 

Was this review helpful? Yes 1
nc
1 review
5 of 5 stars Reviewed 5 days ago NEW

You enter and you feel like family. Wonderful desk staff and concierge. Our room was not ready as we arrived very early. Excellent tips on how to use metro to SOHO. Having lunch and they called my cell to tell us room was ready. Nice touch. Room small but well furnished. Beds very comfortable. Roof top bar with fabulous views... More 

Was this review helpful? Yes 1
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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Prices are for 1 room, 2 adults
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