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All 452 New York City hotels

Sanctuary Hotel New York

4.0 of 5 Hotel   |   132 West 47th Street, New York City, NY 10036 (Manhattan)
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Ranked #28 of 452 hotels in New York City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
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2,122 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (422)
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English first
Philadelphia, Pennsylvania
Top Contributor
58 reviews 58 reviews
58 hotel reviews
76 helpful votes 76 helpful votes
2 of 5 stars Reviewed yesterday NEW

This was our first time at this hotel (and the last). It's not that it was a terrible experience. It's just that the hotel gives off a different vibe that what we were looking for. I’ll explain, but first I want to get to the positives. Check-in was a breeze and the front desk staff, along with all the other... More

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Jamaica, New York
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I have rarely written a poor review but as I sit here at the hotel I found it important I write about my experience as it is happening. We are in room 410, which appears to be separate from the main hotel as it has its own elevator. I will start with the positives. The rooftop is hands down amazing.... More

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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Had an amazing stay at the Sanctuary. From the moment I booked to the moment I arrived Brandon the concierge was amazing, nothing was too much trouble and he helped me arrange a few surprises for my partners 40th birthday. My partner proposed while we where here and Jimmy recommended an amazing jewellers where we picked an amazing ring. The... More

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4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Sanctuary Hotel was the perfect choice for the start of our honeymoon. As soon as we arrived, we were greeted at our taxi, and our cases were taken to our deluxe room. Every member of staff: reception, door men & lift attendants were friendly and attentive and genuinely took an interest in what we had been doing or were... More

Was this review helpful? Yes 1
st clair nsw
14 reviews 14 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We were looking for a long time when it came to booking our New York hotel, Im so glad that we ended up choosing this one. From the moment we arrived the customer service was out standing. It was a great check in and were made to feel more than welcome. The rooms are very well laid out for the... More

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Plymouth, Minnesota
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

not every stay is perfect, and this one was no different....I want to emphasize the positives more however there were a few too many small, negatives to point out. PROS: Staff is very friendly and polite. Decor is very contemporary, high-quality and chic which I like very much. I love the in-room shower which was spacious. The bed was very... More

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19 reviews 19 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I travel allo over the World with work and I normally stay in one of the bigger hotel chains that are all over the World to get an average stanard wherever I am. Stumbled upon The Sanctuary on Trip Advisor when I was looking where the bigger chain hotels were, and I'm glad I did. The hotel is not big,... More

Was this review helpful? Yes 2
Ashburn, Virginia, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My girlfriend and I spent a long weekend in New York. Sanctuary was the perfect hotel. It 's location was terrific. The staff was friendly, outgoing and went out of their way to help us with anything we may need. The rooms were adorable with chandeliers over our beds. The rooftop bar was terrific with mimosas in the morning or... More

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

What a wonderful and fun hideaway 1/2 a block from Times Square! Our non-hipster family stayed for a week at the beginning of summer and were always greeted at the door with a big smile and a helpful hand. Within easy walking distance of our broadway shows, MOMA, great restaurants (including the one in the hotel), Rockafeller Center, shopping, and... More

Was this review helpful? Yes 2
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Pros: Convenient location and quiet atmosphere despite having a rooftop bar. A few steps from Times Square, Broadway theaters, 5th Avenue and the subway. Regarding the size of the room...yes it is small but certainly okay for us who did not spend a lot of time in the room. The staff was very friendly and accommodating. Cons: The check in... More

Was this review helpful? Yes 1
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Additional Information about Sanctuary Hotel New York

Address: 132 West 47th Street, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Manhattan
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Sanctuary Hotel New York 4*
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606 photos of this hotel

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style
#20 Luxury Hotel in New York City #20 Family Hotel in New York City #27 Romantic Hotel in New York City #59 Business Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
The Sanctuary Hotel New York is located in the heart of midtown and steps away Times Square. This discrete boutique hotel offers highly personalized service with Sanctuary’s very own S.T.A.R.™ Program (Service Tailored to Any Request). Luxurious rooms are decorated with a rich warm palette that includes deep orange, chocolate brown and cognac. Leather headboards and crystal chandeliers add a touch of glamour, with pillow-top mattresses that compliment imported European sheets, duvets and terry. Each room includes iHome stereo systems that supports iPod, iPhone and iPad, HDTVs complete with premium movies, and Eco-friendly organic bath amenities. Sanctuary Hotel features a fireplace-adorned lobby with an energetic bar lounge offering signature cocktails. The hotel provides • Free Continental-style breakfast buffet• Free Wi-Fi• Free access to Equinox gym. S.T.A.R.™ Experience Managers are available to assist you with transportation services, restaurant reservations, theater and event tickets, to spa appointments or anything else that your heart may desire. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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