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All 451 New York City hotels

Sanctuary Hotel New York

4.0 of 5 Hotel   |   132 West 47th Street, New York City, NY 10036 (Manhattan)
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92%
Ranked #28 of 451 hotels in New York City
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Jessica R
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2,064 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (402)
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English first
2 reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

We visited NYC as part of our honeymoon and the travel agent suggested this hotel. After the helpful reviews we decided this would be in the ideal place. When we arrived we were certainly not disappointed. The staff were really helpful and very friendly. The room was fantastic and ideal after the flight from London. The location is amazing and... More

Was this review helpful? Yes 2
JeremyPoon, General Manager at Sanctuary Hotel New York, responded to this review

Thank you for your review. We are happy to know that your experience with us was such a great one. We would love to see you back with us again in the near future. Best Regards, Jeremy Poon General Manager More

Fairport, New York
Contributor
19 reviews 19 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My daughter and I stayed for 3 nights to celebrate her birthday by attending a Yankee game. The staff was really helpful with suggestions for visiting places, restaurants, bus tickets for the Grayline tour, etc. I had let them know it was her birthday and they left a signed birthday card in our room. The room was small but adequate... More

Was this review helpful? Yes 1
JeremyPoon, General Manager at Sanctuary Hotel New York, responded to this review

I'm delighted to hear that you and your daughter enjoyed your 3 night stay with us. You found the perfect place to celebrate her birthday. We appreciate your feedback and hope to have you back with us again for another special experience. Best Regards, Jeremy Poon General Manager More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Multiple time visitor to The Sanctuary! Best place to stay in NYC, hands down! Very convenient to many of the top attractions near Central Park and Rock Center. Rooftop lounge is a bonus and great place to unwind once the day is done.

Was this review helpful? Yes 1
JeremyPoon, General Manager at Sanctuary Hotel New York, responded to this review

Thank you for taking the time to post a review about your recent experience with us. We appreciate the great feedback and hope to see you back in the near future. Best Regards, Jeremy Poon General Manager More

Boston, Massachusetts
Contributor
13 reviews 13 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

On first impression this hotel is nice. The front desk, especially Lauren, gave a warm welcome. But make no mistake this hotel values the revenue from the rooftop lounge, Haven, more than the revenue from the hotel. It is IMPOSSIBLE To get a good night sleep at Sanctuary. The first night of our three day stay they had a private... More

Was this review helpful? Yes 2
Toronto
Contributor
11 reviews 11 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

It was a fun hotel- the rooftop patio is a fave and always busy. Good location midtown. Hotel service is top notch and very attentive. We had a room on the 9th floor and it was loud bc of the rooftop bar but we didn't really mind bc we were part of the loudness! Complaints: The rooms are small and... More

Was this review helpful? Yes 1
Bakersfield, Missouri
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I booked this hotel over Priceline because it had a great location and was hoping for the best. I was extremely happy from the moment I walked in! I was greeted by super friendly employees. I arrived at 9:30am so I knew my room would not be ready but they checked my bags in with no hassle. They also sent... More

Was this review helpful? Yes 3
JeremyPoon, General Manager at Sanctuary Hotel New York, responded to this review

Thank you for the great feedback. We apologize for your room not being ready at the time of check-in and I'm happy that we were able to find you better accommodations. We would love to see you back with us soon for another great stay. Best Regards, Jeremy Poon General Manager More

Victoria, Canada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was our first visit (10 days) to New York City for my husband & I, we had been looking forward to this for many years! It was wonderful to be greeted at the Hotel entrance by the doorman taking our luggage to reception, (& every day after that too!) All the staff were very helpful, courteous, inviting & very... More

Was this review helpful? Yes 2
JeremyPoon, General Manager at Sanctuary Hotel New York, responded to this review

Thank you for choosing the Sanctuary Hotel as the place to stay for your 10 day New York City visit. I'm happy that you were also able to experience both our restaurants. Many guests such as yourself, really enjoy the food and different experiences that they provide. We hope to see you back with us in the future. Best Regards,... More

Edmonton, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Been to NY many times, but 1st time staying in the Theatre District. Stayed for 6 days and found the hotel's location was great, 1 block west to Time Square (packed with tourists), 1 block east to a quieter street with Radio City Music Hall and shopping. 5-10 minutes walking distance to ALL the shows. Rooms were clean and the... More

Was this review helpful? Yes 2
JeremyPoon, General Manager at Sanctuary Hotel New York, responded to this review

Jimmy and the rest of the staff will be so delighted to read about your feedback. The staff really make every effort to provide our guests with a unique and memorable visit. We hope to have you back soon. Best Regards, Jeremy Poon General Manager More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

As the previous reviews indicate the location and facilities are great. We stayed in the cheapest room they have and while small it was well laid out, clean and pretty. What I really liked was the service given by the bell staff. They were incredibly friendly and went well beyond the expected to help us. We were coming back from... More

Was this review helpful? Yes 3
JeremyPoon, General Manager at Sanctuary Hotel New York, responded to this review

We appreciate the great feedback and would love to see you back with us again soon. Best Regards, Jeremy Poon General Manager More

Sydney Olympic Park, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great hotel, 25 meters away from Times Square, customer service was amazing, everyone from cleaners to the concierge where helpful, rooms are small, but are modern and all you really need, rooftop bar is excellent

Was this review helpful? Yes 3
JeremyPoon, General Manager at Sanctuary Hotel New York, responded to this review

We are happy that you enjoyed your recent visit with us. We would love to have you back for another great stay. Best Regards, Jeremy Poon General Manager More

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Additional Information about Sanctuary Hotel New York

Address: 132 West 47th Street, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Manhattan
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sanctuary Hotel New York 4*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style
#20 Family Hotel in New York City #20 Luxury Hotel in New York City #24 Romantic Hotel in New York City #69 Business Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
The Sanctuary Hotel New York is located in the heart of midtown and steps away Times Square. This discrete boutique hotel offers highly personalized service with Sanctuary’s very own S.T.A.R.™ Program (Service Tailored to Any Request). Luxurious rooms are decorated with a rich warm palette that includes deep orange, chocolate brown and cognac. Leather headboards and crystal chandeliers add a touch of glamour, with pillow-top mattresses that compliment imported European sheets, duvets and terry. Each room includes iHome stereo systems that supports iPod, iPhone and iPad, HDTVs complete with premium movies, and Eco-friendly organic bath amenities. Sanctuary Hotel features a fireplace-adorned lobby with an energetic bar lounge offering signature cocktails. The hotel provides • Free Continental-style breakfast buffet• Free Wi-Fi• Free access to Equinox gym. S.T.A.R.™ Experience Managers are available to assist you with transportation services, restaurant reservations, theater and event tickets, to spa appointments or anything else that your heart may desire. ... more   less 
Number of rooms
111

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