We have just returned from a week at the Portland Square Hotel. A few days BEFORE our trip, we were slightly panicked because of all the negative reviews we were reading on Trip Advisor (we had not heardof Trip Advisor before and after booking, our friends told us to check it out). While the hotel is not the Plaza nor... more

Blonde deskclerk (no name tag) was rude. We did not get the room we requested and she was not about to try to accomodate us. We eventually talked to a supervisor but still did not get what we reserved. The place looked extremely seedy. Twilight zone is right! more

Do not believe their internet site-----the pictures are not anything they offer. Will never return. What they claim to have as room aminities are false--- We did not have a coffee maker in the room nor a hair dryer. There is NO chain on the door, nor a mirror in the room, only in the bath. Had to go down... more

Well, it was cheap, $140 a night, double room, web rates; and a great location too, right in Times Sq. The facade in under rehab, so it looks a little worse and sounds a bit noisy too. The room space is the bed and not much more. But clean surprisingly. The shared bath was not so clean. Besides the tiny... more

Whilst the location couldn't have been better for a first trip to NYC (with subway stations at both ends of the street) I would not stay near Times Square or at this hotel again. My boyfriend and I decided to pay extra for a 'Queen Studio' which although had been recently refurbished, was much smaller than expected and definitely not... more

share restroom have not clean for a whole week. Jail room with conditioning just 1 cm far from your pillow! more

I was entertained by one night in this terrible, terrible hotel. Having prepaid for the room, I decided I should stay. At least now I've good stories about that night. Among the various happenings: 1) keys given for the wrong room (imagine the naked man's surprise to having me fling open his door, and, yes, his room was nicer than... more

We booked one night here on the strength of some of the more positive reviews lower down. We arrived in the evening to be told that our double room was not available due to a flooding problem. Fine, I accept that these things happen and we were offered a full refund which was perfect, and told that these would be... more

We just came back from New York, I"m still in shock. We booked 4 nights but after the first one we ran away. We we requested to be moved to a clean room but the manager in charge, Neisha, not only was arrogant and rude to tell me that was the room I booked, she told me that all the... more