We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 452 New York City hotels

Novotel New York Times Square

4.0 of 5 Hotel   |   226 W 52nd Street, New York City, NY 10019 (Manhattan)
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
20%OFF+ free room upgrade
Save Saved
You added Novotel New York Times Square to your Saves list
Novotel New York Times Square
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
87%
Ranked #121 of 452 hotels in New York City
Certificate of Excellence 2014
GreenLeadersPlatinum level
A recent review
5 of 5 stars reviewed 2 days ago
Whitfield2003 Nottingham, United Kingdom
  • Overview
  • Reviews (1,180)
  • Photos (497)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (115)
  • Location
  • More
Write a Review

1,180 people have reviewed this hotel

Traveler rating
    537
    485
    114
    30
    14
See reviews for
457
364
42
87
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Nottingham, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Excellent service all round from checking in to checkout. Hotel very clean with comfy beds and friendly staff. Ideal location on Times Square and within walking distance of lots of the tourist attractions and shows.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Belgium
Top Contributor
75 reviews 75 reviews
61 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is 300 metres from Times Square. Ideally located should you want to enjoy that part of the city in the evening. Room with a view, roomy and clean. Nice rooftop bar overlooking times square. The mess up a bit with my reservation but went ok at the end. Be prepared to queue for the breakfast. This hotel brings... More

Was this review helpful? Yes
MarcSternagel, General Manager at Novotel New York Times Square, responded to this review

While I apologize for your inconveniences concerning your reservation, I am proud that our team was able to rectify the situation. I am very happy to read that you enjoyed your stay and our central location. Thank you very much for your review. More

Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

We have just had a 9 night stay at Novotel Times Square. Upon check in the man on reception wasn't very friendly or welcoming. We had requested a Times Square upgrade (I had been told via email I could upgrade for $12 a day) however was then told they didn't have any of these view rooms available and would be... More

Was this review helpful? Yes 1
MarcSternagel, General Manager at Novotel New York Times Square, responded to this review

We are so very sorry to read your review. I absolutely apologize for your poor experience at our hotel on this occasion. It is never our intention to receive a review like this. We obviously may have dropped the ball in several areas of service during your stay, and again, I wholeheartedly apologize. Please know I will personally review your... More

London
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 5 days ago NEW

Loved this hotel! Fantastic location in Times Square. Room was modern & comfortable with great view. Nice bar with outdoor area overlooking Times Square. We didn't eat in the restaurant but breakfast was nice. Staff were helpful & polite, would stay again.

Was this review helpful? Yes
Dubai, United Arab Emirates
Contributor
18 reviews 18 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Entrance from W52nd St. has a small lobby area with Bell desk. Staff here are very helpful with bags and cabs. There are 2 elevators up to the reception lobby and at morning and evening peak times there is always a queue. We had no wait for the check-in process with several desks at reception, however we arrived early (midday... More

Was this review helpful? Yes
Carlow, Ireland
Top Contributor
165 reviews 165 reviews
74 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel was a nice base for me and my family for the few days we spent in New York recently. The rooms were clean and modern, not huge but fine for us. Wifi was strong and the location was very good. Reception area is functional and efficient, don't expect the staff to fawn over you....its busy! Had a treat... More

Was this review helpful? Yes
MarcSternagel, General Manager at Novotel New York Times Square, responded to this review

I am delighted that we could provide you and your family with beautiful views, comfortable guest rooms, and a central location during your stay in the city! More

Sandnes, Norway
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Fantastic hotel mid in time square with outside Roof-bar in 8 floor with great veiw Down to time square😊Friendly staff. Fantastic breakfast restaurant with great view over time square. Short way to shopping, pup, bars And all kind of resturants

Was this review helpful? Yes
MarcSternagel, General Manager at Novotel New York Times Square, responded to this review

I am very happy you enjoyed our service, breakfast offerings, and lovely views! The next time you’re in the city, we hope you will stay with us again. More

Leeds, England, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The hotel is right round the corner from all the action, however perfectly set back so you don't get any noise in your room. It is also very close to many broadway shows as well as subway stations that open up the whole city. The hotel also has a balcony bar over looking Times Square which lovely to relax on,... More

Was this review helpful? Yes
MarcSternagel, General Manager at Novotel New York Times Square, responded to this review


Thank you very much for your feedback. I am happy that you appreciated our friendly staff, guest rooms, and location in the heart of New York! More

Brisbane, Australia
Contributor
14 reviews 14 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Novotel Times Square is located just up from the centre of Times Square which meant we could get away from the noise and craziness when we wanted, but close enough that we could jump right in if we wanted as well! We booked online and I had to update our booking prior to arrival. I emailed the hotel direct and... More

Was this review helpful? Yes 4
MarcSternagel, General Manager at Novotel New York Times Square, responded to this review

Wow, thank you for your positive, in-depth review! I’m delighted that we could provide you with a place so close to the heart of New York, but away from all the bustle. If you ever find yourself in the area again, we would be more than happy to welcome you. More

Owners: What's your side of the story?
If you own or manage Novotel New York Times Square, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Novotel New York Times Square? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel New York Times Square

Address: 226 W 52nd Street, New York City, NY 10019
Location: United States > New York > New York City > Manhattan , Theater District - Times Square
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Novotel New York Times Square 4*
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Expedia, Booking.com, Orbitz, Tingo, Travelocity, BookingOdigeoWL, Priceline and Hotels.com so you can book your Novotel New York Times Square reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel New York Times Square Hotel New York City
Accor New York City
Novotel New York City
Novotel Times Square
New York City Novotel
Novotel Hotel New York

497 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (216)
Viewed
Pool/beach area (1)
Viewed
View from room (32)
Viewed
Hotel & grounds (34)
Viewed
Dining (4)
Viewed
Room/suite (45)
Viewed
Bathroom (13)
Viewed
Family/play areas (1)
Viewed
Other (86)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (170)
Viewed
Amenities (2)
Viewed
King Bed Room Times Square View (34)
Viewed
Restaurants and Bars (17)
Viewed
The Hotel (80)
Viewed
Two Double Beds Room Times Square View (37)

Management photos: Courtesy of the property manager

Viewed
All management photos (112)
Viewed
Hotel & grounds (32)
Viewed
View from room (3)
Viewed
Dining (15)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (32)
Viewed
Bathroom (9)
Viewed
Pool/beach area (1)
Viewed
Other (19)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in New York City with
any amenities

Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style
#3 Green Hotel in New York City #85 Luxury Hotel in New York City #94 Family Hotel in New York City #100 Business Hotel in New York City #108 Romantic Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
With its sophisticated styling, the newly-redesigned 4-Star Novotel New York Times Square invites you to experience the electricity of Times Square. Located in the heart of Manhattan, right in the Theater district, our unique Midtown luxury hotel is within walking distance to New York's best attractions, including Times Square, Central Park, and the prestigious 5th Avenue. You'll be captivated by our stunning panoramic views of Times Square at our trendy new restaurant Supernova. ... more   less 
Number of rooms
480

Questions & Answers

Questions? Get answers from Novotel New York Times Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer