Novotel New York Times Square (New York City) - Hotel Reviews

Address: 226 W 52nd Street, New York City, NY 10019

Phone Number:

Region: United States > New York > New York City > Manhattan , Midtown , Theater District - Times Square

Amenities:

Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Wheelchair access

Hotel Style:

#204 Family Hotels in New York City

Price Range: $$$

Hotel Class:3.5 star (3.5*)

Official Description (provided by the hotel):: The Novotel New York Times Square is located in the heart of Midtown New York, right in the theater district on the corner of 52nd St and Broadway and is within walking distance to NY's best attractions including Time Square, Broadway theatres, Central Park, Rockefeller Ctr, museums and 5th Ave prestigious shops. Whether you're staying with us on business or leisure, we offer a range of services and amenities to make your stay exceptional. ... more less

Reservation Options:: TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Travelocity, ACCOR, Hotels.com, Agoda and Tingo so you can book your Novotel New York Times Square reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Also Known As:: Novotel New York Times Square Hotel New York City; Novotel New York Times Square Hotel; Novotel New York; Accor New York City; Novotel New York City; Novotel Times Square; New York City Novotel; Novotel Hotel New York; Novotel Ny

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3,135 reviews from our community

See which rooms travelers prefer - 185 traveler tips

abnicho

Sydney

Contributor

11 reviews

8 hotel reviews

Reviews in 8 cities

3 helpful votes

“Nice to be back.”

Reviewed May 17, 2013 NEW

This time was my wife treating our 2 adult daughters to a chick trip. Flight delay gave 9:30pm check-in after 15 hr flight so tired but excited trio. Staff very welcoming, gave info on restaurants & take-out food due hotel refurbishing. 11th floor room so no noise problems. Newly refurbished room, very comfortable. Needs more hanging facility in bathroom for... More

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abnicho has 1 more review of Novotel New York Times Square

“Great location but, sadly, shabbiest Novotel I have stayed in.”

Reviewed October 14, 2009

BruceLC

Houston, Texas, USA

1 review

1 helpful vote

“Absolute disaster.”

Due to renovation there is no restaurant, no lounge, no room service, and the place is noisy from sunrise to sunset with the construction. There is even no place to get coffee in the morning without going to a near by restaurant of Starbucks around the corner!! NONE of this was revealed at the time the reservation was made, yet... More

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Review collected in partnership with Accorhotels.com

Travelling_Scot_10

London

Top Contributor

51 reviews

32 hotel reviews

Reviews in 26 cities

14 helpful votes

“Under Renovation.... OK In This State. Probably Very Good Once It's Finished...”

Reviewed May 15, 2013 NEW

So..... As the title states - this hotel is under renovation. It's debatable as to whether or not it should still be open just now. It's arguably greedy. Rather than closing the hotel they have kept it open and are almost certainly taking a lot longer to do the renovation as a result of staying open. I arrived at the... More

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See 10 more reviews by Travelling_Scot_10 for New York City

Dear Travelling_Scot_10, Thank you so much for taking the time to tell us about your experience at Novotel New York. We sincerely apologize for the current state of the hotel and we want to thank you for having stayed with us through the transformation. We want to offer our clients a complete METAMORPHOSIS and this process does sometimes result in... More

ashokscm

scmgpl

16 reviews

15 hotel reviews

Reviews in 12 cities

5 helpful votes

“Renovations On,Peacefulness Off”

Reviewed May 10, 2013

Stayed there in April as this was the cheapest hotel in Times Square.As renovations are going on now better not to take the lower floor rooms as you will be disturbed right from around 6 AM .Inhouse restaurants not there but lots of eating places about a 1-2 Minute walk.Try the Applebee's round the corner for breakfastand NANKING nearby for... More

Dear ashokscm, Thank you so much for taking the time to tell us about your experience at Novotel New York. We sincerely apologize for the current state of our property. Your patronage to our hotel is extremely important, and we want to thank you for having stayed with us through the transformation. We hope that you will give us the... More

ScrapbookingLady1of3

Huntersville, NC

Reviewer

4 reviews

3 hotel reviews

Reviews in 4 cities

11 helpful votes

“Enjoyed it previously, but won't stay again while the renovations are underway”

Reviewed May 8, 2013

I stayed a couple of weeks ago with a work colleague and feel really bad I recommended it to her. She at least had a renovated room but when we checked in she had no power on her floor so had to walk into a new room in the dark. The next day when we returned from the office, the... More

Dear ScrapbookingLady1of3, Thank you so much for taking the time to tell us about your experience at Novotel New York. We sincerely apologize for the inconveniences you experienced by the current state of the hotel. We honestly understand your frustrations regarding the transformation of the hotel and the services we were able to offer during the length of your stay... More

luismnunes

Luanda, Angola

“Bad experience, unfortunately.”

Reviewed May 7, 2013

This hotel is not in a condition to be used during refurbishment works. Due to the reputation of the brand, the prime location and the past experience, I would discourage any use until the end of such refurbishment.

Dear luismnunes, Thank you so much for taking the time to tell us about your experience at Novotel New York. We sincerely apologize for the inconveniences you experienced by the current state of the hotel. Your patronage to our hotel is extremely important, and we want to thank you for having stayed with us through the transformation. Whereas small improvement... More

Cem_Ozar

Istanbul, Turkey

2 reviews

Reviews in 2 cities

“Very good view”

Most important for us; it was clean and close to Times Square , so going back to Hotel late night on foot wouldnt be a problem. But as for such high price I think it should be in this way. Lobby was in the 1st floor, has a nice lobby like u r spending time in a luxury cafe. What... More

Dear Cem_Ozar, Thank you so much for the kind feedback! I really appreciate you taking the time to write on here regarding your stay. Our location is really one of the best in the city. I am happy that you were able to take advantage of our close proximity to Times Square and the theater district during your stay. We... More

Natalie276

Lurgan, United Kingdom

5 reviews

5 hotel reviews

“Perfect location!”

This hotel is right on Times Square, ideal for all the major attractions in this area & the subway station is 1 minute walk away. The rooms were quite big and very clean. Staff were very friendly. Would defiantly stay here again!!

Dear Natalie276, We are thrilled that you enjoyed your stay! Our location is really one of the best in the city. I am happy that you were able to take advantage of our close proximity to Times Square and the theater district during your stay. Thank you for your comments about our team; they are truly the hardest working individuals... More

stuart_barnes1

Preston, United Kingdom

12 hotel reviews

Reviews in 13 cities

“Should be closed during the renovation”

Reviewed May 6, 2013 via mobile

Let me start by saying that we have stayed at this hotel before and had a fantastic experience. On this occasion however the exact opposite was the case. We booked via a third party website and had no idea that there were any refurbishments taking place. We actually booked quite a while ago and I believe, from talking to hotel... More

Dear stuart_barnes1, Thank you so much for taking the time to tell us about your experience at Novotel New York. We sincerely apologize for the inconveniences you experienced by the current state of the hotel. We honestly understand your frustrations regarding the transformation of the hotel and the services we were able to offer during the length of your stay... More

GregandRosann

Montclair, New Jersey

Reviews in 3 cities

“HOT-HOT-HOT”

Reviewed May 1, 2013

The hotel was under construction when we stayed the las weekend of April. We thought it was just the restaurant and bar. The visible construction was not a problem and we planned for coffee in the morning, but the room temperature never fell below 80 degrees. The heat/air system just blew air, most likely hot making it VERY uncomfortable to... More

Hello GregandRosann, Thank you for having taken your time to provide us with this feedback regarding your stay. We understand that we were unable to meet your expectations. The hotel's infrastructure is also being upgraded at this time, to provide better heating and cooling services in the hotel, which explains the lack of air conditioning during your stay. This process... More

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Novotel New York Times Square Hotel, New York City

Novotel New York Times Square

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