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All 447 New York City hotels

Novotel New York Times Square

4.0 of 5 Hotel   |   226 W 52nd Street, New York City, NY 10019 (Manhattan)
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Ranked #114 of 447 hotels in New York City
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed today
Meta G Sault Sainte Marie
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705 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sault Sainte Marie
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed today NEW

I was with the Holiday Tour Group April 10, 2014 thru April 14, 2014. Arrived at noon to find a very nice, clean room, and was on my way soon after. Saw 6 Broadway shows in 4 days. Beautiful was my favorite, the Carole King Story, but all were excellent beginning with Phantom of the Opera, Jersey Boys, Mama Mia,... More

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1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

Staff are rude, Geraldine put a dampener on our entire stay with her attitude at check-in. Gave them many chances to fix the issues. Spoke to Letitia about how we were spoken to and she came back 2 hours later with a "solution" - we could go to the check-in desk and be apologised to. Sure felt like doing that... More

Was this review helpful? Yes 1
Plymouth, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Stayed here with on a girls trip to NYC and couldn't have asked for a better location. It was an ideal base to explore the sights of NYC and not far to walk to many of the main attractions, Empire State Building, Central Park, Tiffany's and of course Times Square. We had a twin room which was clean, comfortable and... More

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aberdeen
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just back after spending 5 nights at Novotel Times Square ,the room was clean and really nice would recommend this hotel to friends,nice touch was airport check in at reception, we printed off our boarding passes so when we got to JFK we went to bag drop and avoided the huge check in line,

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Durham, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed here with my Mam and Auntie for a birthday shopping trip. After reading some excellent reviews, I felt confident that I'd chosen the right hotel and I wasn't disappointed. We had two double beds in the room and the room was big enough for the three of us. Towels were replaced daily and the hair dryer in the... More

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MarcSternagel, General Manager at Novotel New York Times Square, responded to this review

Thank you for your great review, Anne. We are happy to read you enjoyed your stay with us, as well as your time in NYC. Hopefully it was a successful birthday shopping trip! More

Adelaide, Australia
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Times Square view did not disappoint. The hotel was close to all the key Midtown tourist spots. The room was clean throughout our stay. A slightly weird incident happened on our first day (which is why I have given this hotel four stars rather than five). We had flown in from New Zealand and upon check in went to... More

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MarcSternagel, General Manager at Novotel New York Times Square, responded to this review

Thank you for your honest review. I certainly apologize for our team member entering without fair warning. We take that very seriously, and will review your feedback with our team. Nonetheless, I am happy to read you enjoyed your stay with us and your time in NYC. More

Manchester, UK
Top Contributor
125 reviews 125 reviews
92 hotel reviews
102 helpful votes 102 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Although not cheap, this hotel is newly renovated and the excellent rooms are much better than other Novotels I've stayed in. The lobby area is always busy, but check in was efficient. Good concierge. The location is superb....just a few steps from Times Square and less than 5 minutes to a subway station. MOMA and The Rockerfeller Centre are a... More

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MarcSternagel, General Manager at Novotel New York Times Square, responded to this review

Thank you for your fantastic review and recommendation! More

London
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Perfectly located for exploring Manhattan and Central Park. Very modern design. Lively lobby. Fitness Center is small but pretty well equipped. Towels and water are provided in the Center, so there's no need to bring your own. Minus points for what appears to be an unreliable reservation system. Despite having given Novotel nearly a year's notice, they still couldn't provide... More

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MarcSternagel, General Manager at Novotel New York Times Square, responded to this review

Thank you for your review! I certainly apologize for some of the issues you encountered during your stay with us. I will be sharing your review with our team to see how we can make improvements going forward. More

Marrakech, Morocco
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is in great location, beautiful view in the terasse. But not only the location is good, also the staff and specially Sadak at the reception really helpfull and Fwoud the concierge, he helps us to find the best place to go by night! ;) The room at the 33rd floor was small but a beautiful view. Love NYC.... More

Was this review helpful? Yes
MarcSternagel, General Manager at Novotel New York Times Square, responded to this review

Thank you for your lovely review! I'm glad you found our team friendly and helpful as well as our location ideal for your visit to NYC. More

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Additional Information about Novotel New York Times Square

Address: 226 W 52nd Street, New York City, NY 10019
Location: United States > New York > New York City > Manhattan , Theater District - Times Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#73 Luxury Hotel in New York City
#83 Family Hotel in New York City
#93 Business Hotel in New York City
#117 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Novotel New York Times Square 4*
Official Description (provided by the hotel):
With its sophisticated styling, the newly-redesigned 4-Star Novotel New York Times Square invites you to experience the electricity of Times Square. Located in the heart of Manhattan, right in the Theater district, our unique Midtown luxury hotel is within walking distance to New York's best attractions, including Times Square, Central Park, and the prestigious 5th Avenue. You'll be captivated by our stunning panoramic views of Times Square at our trendy new restaurant Supernova. ... more   less 
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Also Known As:
Novotel New York Times Square Hotel New York City
Novotel New York Times Square Hotel
Novotel New York
Accor New York City
Novotel New York City
Novotel Times Square
New York City Novotel
Novotel Hotel New York
Novotel Ny

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