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All 446 New York City hotels

Novotel New York Times Square

4.0 of 5 Hotel   |   226 W 52nd Street, New York City, NY 10019 (Manhattan)
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Novotel New York Times Square
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87%
Ranked #115 of 446 hotels in New York City
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed today
Tiina18 Helsinki, Finland
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666 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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English first
Helsinki, Finland
1 review
5 of 5 stars Reviewed today NEW

Stayed in Novotel in April for a long weekend and warmly recommend the hotel! Great location, with lovely views from the room and friendly service all round. The only thing that was not so good was the quequeing to the breakfast. But once you got in, it was worth waiting for. Absolutely delicious!

Review collected in partnership with Accorhotels.com

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Bromley, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed today NEW

We have just returned from a 6 night stay - having stayed in Novotel's in France we were expecting a high standard but this Novotel was in a class above. From arriving very late and tired with 2 children from the doorman to Reception to entering our beautiful room everything went smoothly. The hotel was at capacity for our stay... More

Review collected in partnership with this hotel

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Edinburgh, United Kingdom
1 review
5 of 5 stars Reviewed today NEW via mobile

Travelled from the UK and stayed here from the 10th April to the 14th April. My experience here was amazing. The location of this hotel was fantastic. From the moment we arrived the staff were friendly and very helpful. The hotel is absolutely beautiful and has been renovated to a high standard. This hotel made my stay in NYC even... More

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1 review
4 of 5 stars Reviewed yesterday NEW

This hotel is in a great location for visiting midtown New York. Ideal for Broadway and close to the subway network. It is just a short walk to Central Park and the Rockerfeller Centre. Our room was on the 9th floor with views over Broadway and down to Times Square. For a city hotel the room was quite spacious. The... More

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Brisbane, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

Before arriving at the hotel, I rang the hotel to confirm the reservation, the staff member (Kevin or Kelvin) at the front desk was surprisingly rude and unprofessional. If you were unwilling to help you should not be working in the hospitality. I was flying from San Francisco to New York by the time i got the hotel was fairly... More

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London, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW

Me and my boyfriend came from the UK to NYC and was very excited for our trip and for our hotel. I had read previous negative reviews on here re Novotel so was a tad spectacle on the cab ride to the hotel. But I had no need to be. From the moment we arrived staff at the front desk,... More

Was this review helpful? Yes 1
MarcSternagel, General Manager at Novotel New York Times Square, responded to this review

Thank you so much for your wonderful review! We are thrilled you found your stay with us enjoyable, and our team friendly and helpful. Hope to see you again on your next stay in New York! More

Manchester, UK
Contributor
13 reviews 13 reviews
9 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Ideally situated for Times Square, Rockefeller Building, Central Park and shopping on Fifth Avenue. Rooms have been refurbished and are comfortable, spacious and quiet with large walk-in showers. Particularly noteworthy are the beds and pillows, I have stayed in some wonderful 5* hotels, but this had to be one of the most comfortable beds I've slept in! Towels were good... More

Was this review helpful? Yes 1
MarcSternagel, General Manager at Novotel New York Times Square, responded to this review

Thank you for your review! We really appreciate your kind words and constructive feedback. More

Sydney, Australia
Contributor
11 reviews 11 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

As a front desk staff member of an Accor hotel in Australia, I have never come across an attitude like the staff at front desk of this hotel. From the moment we arrived this morning, we politely asked if anything could be done about an early check in as we just got off a 15 hour flight I respect occupancy... More

Was this review helpful? Yes 1
MarcSternagel, General Manager at Novotel New York Times Square, responded to this review

We strive to provide exceptional service and on this occasion it is clear that we fell short. We extend our sincerest apologies. Thank you for providing a review. More

1 review
4 of 5 stars Reviewed 2 days ago NEW

Very good place to stay when visiting NY. Location is the best! Rooms were clean and big enough for two adults. Only the showersystem was strange! And washing sink was too small. But those were not disturbing us much. The stuff was very polite and helpful. Breakfast was really good and worth paying. (we had breakfast in different places and... More

Was this review helpful? Yes
MarcSternagel, General Manager at Novotel New York Times Square, responded to this review

Thank you so much for your great review! We are pleased you found your stay enjoyable, and our team friendly and helpful. Hope to see you again on your next stay in New York!
 More

Edinburgh, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

Hotel is in superb location to tour around NYC. Very easy access to all tourist spots, broadway theatres, shops, restaurants, subways etc. Our room had a great view, over looking Times Square and very quiet. The two double beds were also perfect, having two grown up children with me, and very comfortable. Staff were all friendly, helpful and very accommodating.... More

Was this review helpful? Yes
MarcSternagel, General Manager at Novotel New York Times Square, responded to this review

What a fantastic review! Thank you so much for all of your comments. We will share your kind words with the team members you highlighted, as well. We'd absolutely love to serve you again if you should visit NYC. More

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Additional Information about Novotel New York Times Square

Address: 226 W 52nd Street, New York City, NY 10019
Location: United States > New York > New York City > Manhattan , Theater District - Times Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#75 Luxury Hotel in New York City
#91 Business Hotel in New York City
#93 Family Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Novotel New York Times Square 4*
Official Description (provided by the hotel):
With its sophisticated styling, the newly-redesigned 4-Star Novotel New York Times Square invites you to experience the electricity of Times Square. Located in the heart of Manhattan, right in the Theater district, our unique Midtown luxury hotel is within walking distance to New York's best attractions, including Times Square, Central Park, and the prestigious 5th Avenue. You'll be captivated by our stunning panoramic views of Times Square at our trendy new restaurant Supernova. ... more   less 
Reservation Options:
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Also Known As:
Novotel New York Times Square Hotel New York City
Novotel New York Times Square Hotel
Novotel New York
Accor New York City
Novotel New York City
Novotel Times Square
New York City Novotel
Novotel Hotel New York
Novotel Ny

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