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New York Marriott Marquis

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1535 Broadway, At 45th Street, New York City, NY 10036
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New York Marriott Marquis
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6,694 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Palm Beach, Florida
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

One of the best experiences at a hotel. From check in to check out the staff at this resort went a above and beyond. When they found out my son made the honor role, they sent cookies and snack to the room to congratulate him. We had a corner view times square view room on a high floor. The hotel... More 

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Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at this hotel in August, 2015, and are Marriott Elite members. We saw several reviews stating that the staff was not friendly and helpful. We found Totally the opposite. For example, at check-in, Tiante was most helpful and kind, and later, a housekeeping staffer actually walked us outside to point us in the direction we needed to go,... More 

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Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

Good hotel experiences are the ones where everything goes well. Great ones are when something goes wrong and the hotel shows its quality in the way that the staff deal with the situation. On the morning of my checkout I discovered that a shirt had not been returned by the Marriott laundry service. The Housekeeping manager, Mr. Joseph Lachance, met... More 

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Switzerland
Level Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed yesterday NEW

Spot on the centre of the world ! Go no further if Times Square is your thing. Though oldish, this hotel has the inside architecture matching its surroundings. And while it is not cheap (nor expensive for the city), it offers a good value-for-money. I recommend it for the first-time visitors of the Big Apple, for just to start in... More 

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Dallas, Texas, United States
Level Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I'm biased and I'll admit it. I love the location of this hotel, right on Times Square and in the heart of the theater district. We were in the city to see a couple of shows and we couldn't have been better situated. Even when dining on the east side, or visiting other sights from as far as Central Park... More 

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Level Contributor
43 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I have stayed at this hotel a few times, but we brought the kids along for a day in the city. We arrived very early, but they were very courteous and took our number to let us know when our rooms would be ready, which they did. The lounge on the 8th floor overlooks Times Square and... More 

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Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The location of this hotel is great..Almost every thing near you..if you want cinema ot restaurants or even to do shopping.. but I didn't like the service very much..because the huge of it..they always busy..evey thing needs a time.. more one thing, the hotel do not offer free Internet inside rooms..you have to go to the reception place..or pay for... More 

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Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

Was really looking forward to stopping in this hotel but was left quite disapointed. The key card lock on the door was half hanging off and when my partner returned one night it took 15 minutes to get in, we were put in a disabled room even though neither one of us is disabled, there were stains on the bed... More 

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David S, Guest Relations Manager at New York Marriott Marquis, responded to this review

Thank you for your feedback and for staying with us during your visit. I am sorry to hear that you encoutered some challenges during your stay. We will be sure to share yor feedback with our team. I am glad to hear that you enjoyed the view and hope we can take care of you the next time you visit.... More 

Krakow, Poland
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Definitely a place to stay while in New York! Top hotel in a great, central location. Beautiful, very specious rooms with breathtaking views - many of them directly overlooking Times Square Walking distance to all major Broadway theatres and great restaurants. Is rather expensive, but this NY experience is really worth its price.

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David S, Guest Relations Manager at New York Marriott Marquis, responded to this review

Thank you for you review! We can't wait to have you back! More 

Greenfield, Indiana, United States
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

Stephanie at the Front Desk was fantastic. I've checked into a lot of Marriott's over the years. She was among the best front desk people I've every dealt with. Friendly, helpful - just not enough positive adjectives to use about Stephanie

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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