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New York Marriott Marquis

4.0 of 5 1535 Broadway, At 45th Street, New York City, NY 10036
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Certificate of Excellence 2014
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New York Marriott Marquis
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New York Marriott Marquis
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5,468 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 of 5 stars Reviewed yesterday NEW via mobile

How can a hotel with a good brand and a great location have a choppy computer system. Have been waiting online with tens of people to check in. I am a platinum member who tries to stay at Marriott exclusively when i can. And, this is absolutely the worst Marriott experience ever.

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Glasgow, UK
Contributor
19 reviews 19 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was my second trip to The Marriot Marquis and I’m happy to say that again, I was not disappointed. On arrival, we were greeted with a smile and “how are you”. Check in was seamless and we were very quickly appointed our room. There were no oppressive bellhops grabbing at our suitcases (seeking tips for unrequired help), which I’ve... More

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Castle Rock, Colorado
Contributor
19 reviews 19 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is smack dab in the middle of Times Square and the theater district. It's a nice hotel, large, good location. We were fortunate to be staying in a suite so we had plenty of room. The bed was very comfortable. Even though we were right above Times Square, the room was quiet and the curtains blocked out the... More

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Irvine, California
Top Contributor
93 reviews 93 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The rooms are large and comfortable. The lobby is on the 8th floor. Stay on a higher floor to avoid the noise from Times square, and you still might get some noise from the street (we were on 35th and it wasn't bad). Had a view towards time square, CBS morning show, and the Hudson river to the side. The... More

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Washington DC, District of Columbia
Top Contributor
73 reviews 73 reviews
29 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

So. At risk of stating the obvious- NY hotel rooms are not inexpensive. But if you are going to spend 300+ a night on a room you might as well get a great location and amenities. And if you are going to be at a conference for 2+ days you want top notch facilities and service. The Marriott Marquis delivered... More

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Washington DC, District of Columbia
Top Contributor
73 reviews 73 reviews
29 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

So. At risk of stating the obvious- NY hotel rooms are not inexpensive. But if you are going to spend 300+ a night on a room you might as well get a great location and amenities. And if you are going to be at a conference for 2+ days you want top notch facilities and service. The Marriott Marquis delivered... More

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Montreal, Canada
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

It is unusual for me to start writing a hotel review before the end of my stay but my disappointment towards the Times Square Marquis Marriott was a great motivation. On arrival, the ground floor and exterior access is really shabby but it is under renovation so maybe that's temporary. However the experience once in the lobby isn't much better.... More

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Brian L, Guest Relations Manager at New York Marriott Marquis, responded to this review

Thank you for sharing your feedback and please accept my apologies for the experience that you had while staying with us. Everything we do is aimed at providing you with a positive experience so we're disappointed that you did not feel this way. Your comments give us a chance to review these issues with our team so we can work... More

Pittsfield, Massachusetts
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 3 days ago NEW

10 of us stayed here in four rooms. The hotel, beautiful looks very well maintained and located right in TIMES SQUARE (Our room faced the New Years Eve Ball!) the bellmen were quick and right on top of everything!! You have to pay about $85 to park, worth it, even being able to park the longer the day of check... More

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1 review
1 of 5 stars Reviewed 4 days ago NEW

I travel for a living and am a Marriott Gold Member (have also been a long standing platinum member in the past). So have stayed quite a bit at a few Marriott properties. Also have stayed at the Starwood Properties (along with the W Hotel across the street from Marriott Marquis at Times Square). My experience at check-in, very disappointing.... More

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Brian L, Guest Relations Manager at New York Marriott Marquis, responded to this review

We're sorry to hear about this experience that you had and appreciate you letting us know so we can ensure that each guest is treated in the most professional manner. We do require proper identification for discounted rates like this at the time of check-in or unfortunately we cannot honor the discount. The way that this was conveyed to you... More

Halifax, Canada
Senior Reviewer
9 reviews 9 reviews
4 of 5 stars Reviewed 4 days ago NEW

We stayed here for the first time in August this year and would return. On other recent occasions we have stayed in the Time Square area - it is close to theatre and restaurants as well as other attractions. The location is ideal. The room was large, the staff were helpful and the room was very clean. We had a... More

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Additional Information about New York Marriott Marquis

Address: 1535 Broadway, At 45th Street, New York City, NY 10036
Location: United States > New York > New York City > Manhattan
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — New York Marriott Marquis 4*
Number of rooms: 1957
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Also Known As:
New York Marriott Marquis Hotel New York City
Marriott New York City
Marriott Marquis New York
Marriott Hotel New York
New York City Marriott
Marriott Times Square
Marriott Marquis Times Square
Marriot Marquis

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