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New York Marriott Marquis

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1535 Broadway, At 45th Street, New York City, NY 10036
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New York Marriott Marquis
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6,528 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Buffalo, New York
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I've stayed here multiple times, but this is the first time I can truly say that the elevators were an issue. We had to wait a long time on several occasions on this trip to the Marquis, and also the elevator etiquette of people has diminished in the last few times I have stayed here. We were in a room... More 

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New Jersey
Level Contributor
55 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed for four nights and love the hotel! Was also here about four years ago and was happy to stay again. You can't beat the location, especially if you plan to attend Broadway shows. You just step outside and can walk to most of the theaters; there are only a few theaters that would require a taxi ride (check with... More 

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Edmonton, Canada
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Check in on the 8th floor. Very efficient, excellent rooms, very comfortable & clean, magnificent location just off Times Square. I enjoyed an excellent view of the Hudson River, I would definitely book this hotel again!

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Miri
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I would like to start off with the positives -the hotel is strategically located at the Time Square area. Guest services on 1st floor is efficient and excellent when it comes to bags handling and getting taxis. The lounge is also great. Usually hotels under the Marriott group are excellent when it comes to hospitality and services and its the... More 

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Brian L, Guest Relations Manager at New York Marriott Marquis, responded to this review

We're very sorry to hear about the issues that you experienced during your stay. While we're pleased to hear about your great interactions with our Guest Services team, it is unacceptable for you to have been disturbed by a member of our housekeeping team and to have received anything less than excellent service at our front desk. We will use... More 

New York City, New York
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Not quite what I expected but the service was excellent. Came for a business so I wasn't in the hotel for very long but while I was there I met a great group of people from Detroit at the bar and ended up hanging out with them for a while. The staff was funny and attentive, although there was an... More 

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Toledo, OH
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8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I was visiting NYC with a friend. The hotel is adequate for the amount paid. It was clean and the beds were comfortable. One issue we had was with the toilet. The paper got stuck because there was not enough water in the bowl. You had to make sure that you threw the paper all the way to the back... More 

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Brian L, Guest Relations Manager at New York Marriott Marquis, responded to this review

Thank you for choosing to stay with us and taking the time to provide feedback. We're sorry to hear about the issues you experienced and this is certainly not a reflection of the high standards that we have. We do our best to anticipate the proper number of staff members to serve our guests and we will use your comments... More 

Pineville, Kentucky
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here three times on trips to NYC. Absolutely love everything about this gorgeous hotel. It's a perfect location in the heart of Times Square. Staff is always super courtesy and nice. Rooms are clean and definitely worth having a Times Square View. Going back in August and staying there a fourth time. No other Hotel will do for my... More 

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washington
Level Contributor
83 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here for 5 nights and it's a great location for accessing broadway theaters. The convenience is amazing but you can't get out of the crazy hustle and bustle of Times Square. You walk out in to a sea of people constantly. We liked the location and they had our room ready early which was great. A downside is... More 

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Olympia, WA
Level Contributor
70 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Let's start with the staff: everyone was very friendly and helpful. Even the people cleaning the rooms greeted me in the hall. That's hard to maintain in a big place like this. The room was large and comfortable. My annoyances: I was here for a work meeting, so I was able to use the conference wifi, but without that, I'd... More 

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Brian L, Guest Relations Manager at New York Marriott Marquis, responded to this review

It's wonderful to hear that you enjoyed everything overall and the biggest compliment is to hear that all of our team members you encountered made you feel welcome. We will take this opportunity to recognize them for their hard work. Please keep in mind for next time that members of our Marriott Rewards program who book their reservations directly with... More 

Toronto, Ontario, Canada
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My family stayed here in May 2015 in a two bed room. It was very clean and the staff were very accommodating if we had any needs. The glass elevators were a hit with my two youngest! I didn't try the fitness room but it is very well equipped. We were out and about most days so didn't try the... More 

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Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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