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New York Marriott Downtown

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85 West Street, New York City, NY 10006
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1 room 1 guest
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New York Marriott Downtown
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1,361 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed yesterday NEW

Walking distance to loads of lower Manhattan attractions. Common areas are bright and clean but rooms are compact and a bit over crowded but typical of NYC hotels. Our bathroom was in need of some repair work from a leaky ceiling and some sloppy wallpaper work. Not a fault of the hotel but there was alot of construction on many... More 

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Scotland, UK
Level Contributor
81 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Family trip to New York, meant looking for somewhere reasonably priced. This hotel fitted the bill. The hotel was clean and the rooms were of a good size for New York, staff were helpful and friendly enough however this Marriott just didn't quite match up to the Marriott brand. We had a fridge in the room which we found very... More 

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JoeDembek, General Manager at New York Marriott Downtown, responded to this review

Dear Falkirkgirl, Thank you choosing to stay with us at the New York Marriott Downtown! I am very pleased to read that you enjoyed the service that you were provided at our hotel and thank you for recognizing our staff. I am also happy that you enjoed your room, but am disappointed to read that you were not able to... More 

Pontiac, Michigan
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel is clean, room was clean, fridge include. We had an awesome view of the area. Good view of the statue of Liberty out of my window. Only a few blocks to Ground Zero musume. Lots of resturants, near grocery store, beautiful sights, great walking experience.

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Lancaster, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Our second visit to the NY Downtown Marriott, the second being 2 years ago, but this was more of family trip and this time with my daughter on the outside so she can claim to have been to NY twice now. We were given a double room overlooking the Statue of Liberty which was more the we asked for and... More 

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Shanghai
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I'm quite disappointed by the level of customer service here. I booked my room (statue of liberty view) months ago directly from the marriott website. We just had a long day of traveling for a quick 2 day trip in NYC. I had stated all my requests through their website about a King room, the late check-in and the statue... More 

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JoeDembek, General Manager at New York Marriott Downtown, responded to this review

Dear Imsmiln4u, Thank you for this review. I am very distressed to hear about your experience. I can imagine how frustration this experience is for you. I I have been in touch with my front office team who said that they have already reached out to you and are trying to turn your situation around. Please let me know if... More 

Antioch, California
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

All personnel were very professional and service excellent. I was running very late one time (past midnight) so I called the hotel and at the arrival time I waited for a few minutes, I was told that the hotel was sold out but my room was guaranteed--and yes minutes later I was on my way to my room. Later I... More 

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Paris, France
Level Contributor
36 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I went to NEw York Marriott Downtown hotel and spent an awesome night there, and slept, from far, on the best pillow I have ever slept on Maybe the view from my windows was not that nice, but the clerc, the place, and the comfort was just what I was expecting from such a hotel Thanks

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Saratoga Springs, New York
1 review
5 of 5 stars Reviewed 1 week ago

Excellent concierge (Mario) at the concierge’s lounge on the 38th floor. For a Marriott the service Mario provides is that of luxury 5 star hotels. I travel over 200+ days a year and not all concierge lounges are the same. It is the concierge that makes the lounge a welcome home after a long day and can refresh the traveler... More 

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Albuquerque, New Mexico
Level Contributor
53 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

Everyone was very nice. I got in really early and had requested early check in. My room was ready. Room was very adequate but could use an update. Bed very comfortable. Great location to be near downtown. I got turned around getting off subway and called the hotel. Denise very patiently guided me back.

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Gilford, New Hampshire
Level Contributor
51 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

Very easy check-in with Marriott's mobile smartphone check-in app. Room, on the 32nd floor, was perfect in every way, except the TV reception, via satellite I believe, was a bit fuzzy. Large group meeting in their banquet facilities did not seem to faze them. Hotel has an on-site Starbucks and a FedEx Office Center. Their restaurants and bar were very... More 

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Hotel Review Summarization

What travelers say

  • Battery park(14)
  • Ground Zero(4)
  • Financial district(4)
  • Very nice(4)
  • Wall Street(4)
  • Flat screen TV(3)
  • Concierge lounge(3)
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Staying in Financial District

Neighborhood Profile
Financial District
At the southernmost tip of Manhattan, the Financial District is where New York City began as a center of commerce. Today, the historic streets and beautiful setting are complemented by museums, countless skyscrapers, and the heart of the Financial District, home to Wall Street and the New York Stock Exchange. Catch the Staten Island Ferry for an unbeatable view of the skyline and Statue of Liberty, or sail to Ellis Island to learn about the vital immigrant history of the city.
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