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All 446 New York City hotels

New York Marriott Downtown

4.0 of 5 Hotel   |   85 West Street, New York City, NY 10006
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Ranked #180 of 446 hotels in New York City
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 2 days ago
Bradley A Baton Rouge, Louisiana, United States
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Baton Rouge, Louisiana, United States
Senior Contributor
41 reviews 41 reviews
27 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Nothing special here except the bar area, which is nicer than most and has a good variety of food and drink. Rooms need to be updated, the 90s were 20 years ago and the rooms show it, they are tiny rooms, peeling ceiling in the outdated bath, old red carpet, etc. If you're here on business note that the concierge... More

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New York City, New York
1 review
4 of 5 stars Reviewed 1 week ago

Have been staying at the New York Marriot Downtown Hotel for 7 nights and really highly recommend it! Staying in a Jr Suite and the space is pretty large for a NYC hotel. Amazing views which get even better in the 38th fl Executive Lounge. Had a wonderful dining experience in the Executive Lounge from Chef Edward L. Pasch. Got... More

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Syracuse, New York
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 1 week ago via mobile

The ladies at check-in were amazing and incredibly knowledgeable. They went above our expectations. They were able to make restaurant recommendations and even offered to make our reservations. We were provided a suite with a view of the Statue of Liberty... attention to detail, exceeding expectations, and it was perfect. Our house keeper was a very sweet woman and we... More

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Aileen G, Manager at New York Marriott Downtown, responded to this review

Thank you for your feedback. I am so happy to hear that our hosts were able to exceed your expectations. I hope liked your suite. I will make sure to pass on your terrific feedback to our hosts. Please visit us again! Aileen More

Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I have been staying in this hotel for business for the last 6 months. This hotel exceeds my expectations in every category. Considering how big the hotel is and in downtown NYC, the staff is very friendly. the room is very clean and quiet. I really don't think there is much more you can ask. Thank you for making this... More

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Aileen G, Manager at New York Marriott Downtown, responded to this review

Thank you for your wonderful feedback. I am glad that you have had such brilliant stays with us. We understand how important it is for our guests to feel at home. We’re glad that we are your home away from home. See you soon! Aileen More

Albany
Top Contributor
50 reviews 50 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a great hotel in a great location. All subway lines are within a couple short blocks, and plenty of taxis always available. There is more security in this neighborhood than anywhere else in the city. The rooms are large, by NYC standards, and the staff is always very friendly and professional. For frequent travelers who are concierge level... More

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Aileen G, Manager at New York Marriott Downtown, responded to this review

Thank you for you feedback. I am glad to hear that you have been enjoying your stays at the New York Marriott Downtown. I am so happy to hear that you enjoyed Chef Ed’s reception. I will be sure to pass on your terrific feedback to our secret weapon. Regards, Aileen More

Avon, Connecticut
Top Contributor
80 reviews 80 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I visited ground zero and stopped at the Starbucks directly adjacent to the hotel. I wandered into the hotel lobby and the bathroom security guard bombarded me with questions. Made clear that the public was not welcome even if patronizing their coffee shop. Threatened to have me arrested. The guy had total attitude that just turns me off to the... More

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Mark C, Front Office Manager at New York Marriott Downtown, responded to this review

Thank you very much for your comment about our out sourced security staff. I certainly understand the need for better customer service in handeling a very challenging and heavy flow to our bathrooms casued by the 9/11 site. I have reached out to their supervisor to make sure ever guest is treated fairly and with the best customer service. regards More

Massapequa, New York
Contributor
12 reviews 12 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for a boat show weekend with 2 other couples. Standard Marriott with the usual amenities. Next door to the Freedom Tower and 911 memorial, which is a must do especially if you are a New Yorker and knew someone lost in the towers. Also close to many downtown restaurants. Highly recommend.

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Ireland
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 3 weeks ago

I stayed here with my family for two nights and we had a great stay. The room was your standard NYC hotel room, clean, comfy beds, and as my brother pointed out "not a lot of room for activities." We were literally just in the room to sleep, and spent all of our time out exploring the city. There was... More

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Aileen G, Manager at New York Marriott Downtown, responded to this review

Thank you for you feedback. I hope you had an exciting time exploring the city. George’s is one of my favorite breakfast spots around the hotel. I am glad that you enjoyed it too. Hope you ordered the waffles they are terrific. Hope you will visit us again. Regards, Aileen More

Wayzata, Minnesota
Contributor
11 reviews 11 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Marriott is not huge, but the staff was incredibly gracious and helpful. I went to ask them about the hours of the 9/11 Memorial (which is literally right next door) and they handed me two tickets. When we checked in, they gave my daughter a teddy bear. I find that when a company pleasantly surprises you, it makes for... More

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Aileen G, Manager at New York Marriott Downtown, responded to this review

Thank you for your wonderful comment. Our staff works hard to ensure our guests have a wonderful stay. I am glad to see that you and your family enjoyed your time in NYC. I hope you were able to take advantage of the 9/11 Memorial tickets. I truly appreciate your comment “I find that when a company pleasantly surprises you,... More

Campinas, SP
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Very nice hotel, in a place near of everything, and some rooms with a fantastic view of the Staue of Liberty, The restaurant was in maintenance, due to the hurricane some month before, therefore I can't evaluate it. Next time in New York I'll comeback to this hotel.

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Aileen G, Manager at New York Marriott Downtown, responded to this review

Thank you for your comment. I am pleased to hear that you enjoyed your time at the New York Marriott Downtown. It looks like you visited us post Hurricane Sandy. I am pleased to announce that last summer we opened a new restaurant called Bill’s Bar and Burger Restaurant. Please feel free to visit us again and try our restaurant... More

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Additional Information about New York Marriott Downtown

Also Known As:
New York Marriott Downtown Hotel New York City
New York Marriott Downtown Hotel
Marriott New York City
New York City Marriott
Address: 85 West Street, New York City, NY 10006
Phone Number:
Location: United States > New York > New York City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Suites Wheelchair access
Hotel Style:
#101 Luxury Hotel in New York City
#121 Business Hotel in New York City
#149 Family Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — New York Marriott Downtown 4*
Official Description (provided by the hotel):
Ensconced in polished stone in a contemporary design, the lobby of our downtown Manhattan hotel is simply breathtaking. ... more   less 
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