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All 453 New York City hotels

New York Marriott Downtown

4.0 of 5 Hotel   |   85 West Street, New York City, NY 10006
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New York Marriott Downtown
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Ranked #193 of 453 Hotels in New York City
A recent review
3 of 5 stars reviewed 2 days ago
PoetPete2014 Oxford, United Kingdom
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1,114 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Oxford, United Kingdom
16 reviews 16 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The New York Marriott Downtown Hotel For a wheelchair user has some irritations. At the front an old lift doesn’t work very well The ramp at the back has limitations. The doors are heavy and the paddles don’t work (To open doors automatically). Some maintenance when done (no need to shirk) Would improve the situation dramatically. Another hotel aspect that... More

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Mark C, General Manager at New York Marriott Downtown, responded to this review

Dear PoetPete2014, Thank you for your greatfeed back. I really appreciate the great comments about our staff. We do have a great team! We are looking out the back entrance to make sure that access is available to everyone and want to ensure you that we take this very seriously. it was wonderful to have you as part of our... More

Dieppe, Canada
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Second stay here, Came to NYC for the tunnel to the towers run so this is a fabulous location for this event but overall it is well situation to visit various parts of NYC. it is comfortable, staff was friendly, amenities were good etc....

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Nashville, Tennessee
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed here over the past weekend while in town to visit friends. Most of our time was going to be spent in Brooklyn, so they suggested I choose a place in Brooklyn or Downton Manhattan. I'm really glad I chose this hotel. Everything was consistent with the normal Marriott experience. Nice room, lobby, service, location, etc... I would recommend... More

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Senior Contributor
43 reviews 43 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Stayed here for one night while on business. Room cost $523 a night. I get that New York is expensive but for the small size of the room and extras that cost, this was not worth it. Hallway carpet looks aged. Staff was pleasant enough, but what I would get at a Holiday Inn Express. Beds comfortable. Ehh.

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Aileen G, Manager at New York Marriott Downtown, responded to this review

Thank you for your feedback. I am sorry that you did not enjoy your stay with us. We understand how expensive it is to stay in NYC and make sure we are comparable to the hotels in our area. We are always looking at way to improve our service and will look into the issues that you have mentioned. Kind... More

San Diego
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

As Marriott Hotels go, this one is excellent. Great experience the minute I walked through the door, beginning with the staff. Comfortable rooms with views of the City or the Hudson. Notably, this hotel is quiet, and while it's just steps from the 9/11 Memorial , Battery Park and Wall Street...it's an oasis in an otherwise chaotic City. The restaurant... More

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Senior Contributor
34 reviews 34 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

I have visited many Marriotts around the world, and this was at the very top. Hotel has great location next to Wall Street, Battery Park and the 9/11 Memorial. Room was what you tipically expect in a Marriott, very clean. The service was great, every employee greeting you with a smile. That goes with cleaning ladies, doorman, cashiers, etc. Even... More

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Chicago, Illinois
Top Contributor
50 reviews 50 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I would have given it five stars but we were woken up at 8 on a saturday morning by drilling sound that later i found out was an ongoing construction on my floor. They did apologize and offered to move us to another room later that day. Also offered to give us free wifi in our room and add points... More

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Pine Grove, Pennsylvania
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel in May and September. The customer service at this hotel is top-notch. The staff is friendly and very helpful. (Maria, Idris and Jay are wonderful!) The rooms are very clean, and the beds are so comfy! The hotel is close walking distance to several subway lines, great bars/restaurants and tourist attractions....and if you need a... More

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London, United Kingdom
Top Contributor
62 reviews 62 reviews
3 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed 1 week ago

We've just spent 5 nights at this hotel this week and I have to say it is one of the best hotels we've stayed. Pros: 1) The size of the room was massive. We were very lucky to get a corner room on the upper floor. It was big and there were still plenty of space between the bed and... More

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Joe D, General Manager at New York Marriott Downtown, responded to this review

Dear Snowbell888, Thank you so much for your detailed response regarding your recent stay at the NY Marriott Downtown. I am so happy to hear you were impressed by our rooms and beds. We are always happy to accommodate special requests or needs, so I hope you will reach out to us with any information we may use to better... More

Senior Contributor
21 reviews 21 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The Marriott downtown is located just around the corner of ground zero and was actually located in one of the towers at the time of the attack. The location makes it a perfect home base for discovering downtown New York. Wall Street is just a short stroll away, as it the Staten Island Ferry. We had booked a family room... More

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Additional Information about New York Marriott Downtown

Address: 85 West Street, New York City, NY 10006
Location: United States > New York > New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — New York Marriott Downtown 4*
Number of rooms: 504
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Also Known As:
New York Marriott Downtown Hotel New York City
Marriott New York City
New York City Marriott

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