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New York Marriott Downtown

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85 West Street, New York City, NY 10006
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New York Marriott Downtown
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1,330 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Been there before, maybe 3 years ago. Hotel is clean, showers okay (most important to me), towels getting threadbare. Good sleeping, though. The whole place is getting old and could use a good going through. Disappointing, overall.

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Level Contributor
7 reviews
4 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed at the Marriott Downtown for one night prior to our cruise. The location is great, just a block from the 9/11 Memorial and a few blocks from the Battery. The closest subway station was temporarily closed. The walk to another was about 5 blocks. We were given a 32nd floor room overlooking the Hudson. Very... More 

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Denver, Colorado
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Great hotel for business trips downtown. Nice sized rooms. Clean. Pretty good burger place in the lobby with a large beer selection. Small Starbucks outside lobby. Right next to world trade. My go-to hotel these days when I have meetings in New York.

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Pittsburgh, Pennsylvania
Level Contributor
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I was in the city for a conference,but when I lived in Manhattan I hung out at the bar in this hotel. Room was great and clean, so close to the 911 memorial and I like the location because it's downtown and not where EVERYBODY is.

Was this review helpful? Yes 1
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent two nights at Marriott Downtown Manhattan. Location of the hotel is great. It is right next to the World Trade Centre Memorial and within walking distance to subway, Wall Street and the ferry to Statute of Liberty. Room is very spacious as well with everything we need within finger tips. Bed is very comfortable and hotel is very... More 

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Chantilly, Virginia
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for a wedding. I didn't use many amenities since we were busy for the wedding, but it was great for what we needed. When we checked in we were given the incorrect room type - we had booked a two bed room and received a single. One call downstairs and they moved us to the correct room... More 

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Mathews, Virginia
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is close to everything downtown- walking distance to battery and 911 memorial! Rooms a bit tight but we'll accommodating with comfortable bedding and nicely sound proof. The hotel restaurant and bar are actually reasonable with good quality food ! I was not disappointed - great service during my whole stay!

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Marlow
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 1 week ago

Functional business hotel during the week, with lots of tourists at the weekend. Room overlooked the Hudson river was well cleaned every day. Stayed over three weekends. On the middle weekend we were given a room on 27 floor, but most of the floor had been subject to a serious flood and was full of humidifiers, pipes and towels on... More 

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JoeDembek, General Manager at New York Marriott Downtown, responded to this review

Dear LordRichard, Thank you for taking the time to write your review. I am very sorry for what you experience. The hotel had a minor problem that needed to be fixed immediately and unfortunately some of our guests were greatly inconvenience. I apologize that this was your experience. I understand the frustration that you experienced and we could have done... More 

Washington DC, District of Columbia
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 1 week ago

To a certain extent, expectations for business travel are pretty simple - comfortable room, hot water, TV, and a gym. This property certain meets those hygiene factors. However, it really needs to step up its game to set itself apart in terms of service or recognition of loyalty to the brand. So far on this stay my team and I... More 

Was this review helpful? Yes 1
JoeDembek, General Manager at New York Marriott Downtown, responded to this review

Dear TheronT, Thank you for taking the time to submit your review. We at the New York Marriott Downtown pride ourselves on our service and I am very concerned when I read your review. We value our Gold and Platinum guest and try to accommodate their needs. I am sorry that we did not show appreciation for your rewards status.... More 

Milwaukee, Wisconsin
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked a double room at the hotel from 7/17-7/20. We had an early flight and arrived at the hotel around 11 am, much earlier than the 4 pm check-in time. Since our room was ready, they gave us the keys right away, which typically isn't the norm in NYC unless you'd like to pay an early check-in fee. Our... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Battery park(14)
  • Ground Zero(4)
  • Financial district(4)
  • Very nice(4)
  • Wall Street(4)
  • Flat screen TV(3)
  • Concierge lounge(3)
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Amenities (31)
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Corner King Guest Room (19)
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Double Double Guest Room (11)
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Executive One Bedroom Suite (14)
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Guest Room (62)
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Staying in Financial District

Neighborhood Profile
Financial District
At the southernmost tip of Manhattan, the Financial District is where New York City began as a center of commerce. Today, the historic streets and beautiful setting are complemented by museums, countless skyscrapers, and the heart of the Financial District, home to Wall Street and the New York Stock Exchange. Catch the Staten Island Ferry for an unbeatable view of the skyline and Statue of Liberty, or sail to Ellis Island to learn about the vital immigrant history of the city.
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