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All 452 New York City hotels

New York Marriott Downtown

4.0 of 5 Hotel   |   85 West Street, New York City, NY 10006
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Ranked #191 of 452 hotels in New York City
A recent review
3 of 5 stars reviewed 2 days ago
BDG1979 Washington DC, District of Columbia
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1,079 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (215)
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English first
Washington DC, District of Columbia
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I was very excited to stay here after reading all the excellent reviews specially regarding customer service. The hotel is overall an excellent one, rooms are spacious and I like the location. I was very disappointed though with the quality of customer service I received upon check in. I was expecting a helpful staff but was greeted with an less... More

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Aileen G, Manager at New York Marriott Downtown, responded to this review

Thank you for your feedback. I am very disheartened to hear about your experience. We at New York Marriott Downtown strive to provide our guests with a Brilliant Stay. I am sorry that we failed to give you this experience. While we try to provide our guests with all of their requested sometimes we are unable to do this but... More

New York City, New York
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is probably one of the best hotels I've ever visited. The beds were just so comfortable. The rooms were so clean. The staff was very accommodating and pleasant. After staying 3 nights I didn't want to leave!

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Cairo
Top Contributor
109 reviews 109 reviews
44 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel location is next to world trade center, and less than 10min walking from wall street metro station. Also you can walk to wall street and statue of liberty station. the hotel rooms are small but clean and organized. The check in and out was very easy and simple

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Aileen G, Manager at New York Marriott Downtown, responded to this review

Thank you for your feedback. We at the New York Marriott Downtown are happy to assist you. I am pleased to hear that the front desk provided you with a seamless arrival and departure experience. Hope you visit us again. Regards, Aileen More

hong kong
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Flew in,30 hrs flight 1130pm.slack at first entrance,manager was nice.though Room ordered was king but when i entered it was a special needs room.they did not know that i had an illness. The shower was so small you needed special needs as so small and with the bars could hardly stand and so slippery. i asked them for another room,yes... More

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Aileen G, Manager at New York Marriott Downtown, responded to this review

Thank you for your feedback. I would like to apologize for your stay. I can imagine how frustrating this experience must have been for you. This is not a typical experience for our guests. I am sorry that you were inconvenience by your neighbors. Please know that the hotel properly responded immediately to this occurrence. I am pleased to announce... More

Miami Beach, Florida
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

I enjoyed staying in this hotel. I think the best part about it was the great views. Though the rooms were not huge the view that you had from your room definitely made up for it. The hotel was in Manhattan right next to the 9/11 Memorial which I have been wanting to see for a while now so I... More

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PA
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

If you are interested in exploring lower Manhattan, then this is the hotel for you. WTC only steps away, Battery Park, Statue of Liberty and Wall St. are all only short walk (5-15 mins). We also walked over to South Street Seaport, then up to Little Italy and SoHO. Quite a walk, but very doable.

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PA
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was decent enough for a few night stay but the rooms are smaller than a traditional Marriott. This may be because it is located in the heart of downtown just steps away from the 9/11 Memorial and Wall St. The staff was friendly enough but did not go out of the way to make me feel special as... More

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Joe D, General Manager at New York Marriott Downtown, responded to this review

Dear billchrz, Thank you for your comments regarding your recent stay at the New York Marriott Downtown. We truly value your feedback. We are pleased to announce our new state of the art fitness center has just opened this week. It has 9 Matrix weight stations, 17-7xi Matrix Machines including treadmills, ellipticals, recumbent bikes and climbmills. We hope you will... More

Charleston, SC
Contributor
18 reviews 18 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel has a great location in lower Manhattan near 9/11 Memorial. The hotel is clean and staff very helpful and friendly. The restaurant attached to the hotel was awesome for breakfast!! Loved staying in the city and great places to visit if you love to walk or you can take a taxi!! Nice view of the river from our... More

Was this review helpful? Yes 1
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've stayed here twice and really enjoyed it both times: excellent views of the Hudson and New York Harbor, convenient to subways and several good restaurants (including the one in-house), and the staff had always been helpful and accommodating. Not cheap (not sure there is such a thing in NYC), but a great base of operations for sightseeing.

Was this review helpful? Yes 1
Ajax, Ontario
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As travel advisors, Cathy and I were getting a number of enquiries about short vacations to NYC so we decided to take advantage of an Air Canada agent special. We booked into the Marriott New York Downtown from may 30th - June 2nd 2014. We were very much impressed with the property and would certainly have no problem recommending it... More

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Joe D, General Manager at New York Marriott Downtown, responded to this review

Dear Chuckrrr, It was a pleasure to read your review. We hope you and Cathy enjoyed your birthday! We are thrilled you were impressed with our property and would recommend it. We are pleased to hear our staff provided brilliant experiences. We hope you got a beautiful view of the Statue of Liberty. If you ever need tour bus suggestions,... More

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Additional Information about New York Marriott Downtown

Address: 85 West Street, New York City, NY 10006
Phone Number:
Location: United States > New York > New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — New York Marriott Downtown 4*
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Also Known As:
New York Marriott Downtown Hotel New York City
Marriott New York City
New York City Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Suites Wheelchair access
Hotel Style
#114 Luxury Hotel in New York City #126 Business Hotel in New York City #159 Family Hotel in New York City #159 Romantic Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
Ensconced in polished stone in a contemporary design, the lobby of our downtown Manhattan hotel is simply breathtaking. ... more   less 
Number of rooms
504

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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