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New York Marriott Downtown

4.0 of 5 85 West Street, New York City, NY 10006
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New York Marriott Downtown
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New York Marriott Downtown
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1,122 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed with at this hotel with my parents for one night two weeks ago while we were visiting the city. Overall, the hotel was fine- overpriced perhaps, but I suppose that is to be expected when staying in Manhattan. The hotel is located very close of the 9/11 Memorial and Museum. The room was fine, clean and comfortable. Where... More

Was this review helpful? Yes 1
Worthing, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Just stayed here for four days.I have stayed in quite a few hotels in NY and never have I had such a great room and such friendly,helpful staff.I arrived very late on a Friday night and had been awake for 24 hours by then,the receptionist was so welcoming and really helpful. On booking I had been told I would have... More

Was this review helpful? Yes 2
Quebec, Quebec, Canada
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This hotel is very well located, right next to ground zero, in a less busy part of Manhattan called financial district. That's something I appreciate. Will certainly go back. Staff is friendly, rooms are clean, beds are comfortable. There's a fridge in the room which is very convenient when you travel with kids. I usually don't talk about that, but... More

Was this review helpful? Yes 1
Athens, Georgia
Top Contributor
65 reviews 65 reviews
24 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We normally stay in Midtown but this NYC trip we were meeting a travel group at this location and noticed it was close to the 9/11 Memorial and Museum and decided to come in a day early and visit both and the general area. First the location was great within a block of the 9/11 sites, near Wall Street, the... More

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Montclair, New Jersey
1 review
3 of 5 stars Reviewed 1 week ago

Unfortunately, for some guests at this decently-located hotel, it's the former. We're talking opening and shutting hard-slamming guest room doors at least 20 times a night -- being overly loud in the hallway just outside our room until 3am etc -- you know all the things that would make you never want to stay in the hotel ever again?! I... More

Was this review helpful? Yes 1
Joe D, General Manager at New York Marriott Downtown, responded to this review

Dear swaj2014, Please let me begin by expressing my sincerest apology to you and your family regarding your experience with us. When getting away with kids I can relate to the the expectation of it being a relaxing time. I see that we could have done a better job in keeping you away from our noisier rooms. I am glad... More

Neath, United Kingdom
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel has a great location right next door to the 911 museum and easy access to the staten island ferry and liberty island. Although it is at the South of Manhattan, there are a number of subway stations within easy walking distance. The staff were welcoming, friendly and the room was large and comfortable. We were on our honeymoon... More

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Seattle, Washington
Top Contributor
56 reviews 56 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Marriott is close to the World Trade Center Memorial and Freedom Tower. Its a very comfortable hotel, great beds and very helpful staff. Starbucks and Bill's bar & burger are located in the lobby. Trinity church, Wall Street and Century 21 are and easy walk. It is close to the subway for easy access to the rest of the... More

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Oxford, United Kingdom
16 reviews 16 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The New York Marriott Downtown Hotel For a wheelchair user has some irritations. At the front an old lift doesn’t work very well The ramp at the back has limitations. The doors are heavy and the paddles don’t work (To open doors automatically). Some maintenance when done (no need to shirk) Would improve the situation dramatically. Another hotel aspect that... More

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Mark C, General Manager at New York Marriott Downtown, responded to this review

Dear PoetPete2014, Thank you for your greatfeed back. I really appreciate the great comments about our staff. We do have a great team! We are looking out the back entrance to make sure that access is available to everyone and want to ensure you that we take this very seriously. it was wonderful to have you as part of our... More

Dieppe, Canada
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Second stay here, Came to NYC for the tunnel to the towers run so this is a fabulous location for this event but overall it is well situation to visit various parts of NYC. it is comfortable, staff was friendly, amenities were good etc....

Was this review helpful? Yes 1
Nashville, Tennessee
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here over the past weekend while in town to visit friends. Most of our time was going to be spent in Brooklyn, so they suggested I choose a place in Brooklyn or Downton Manhattan. I'm really glad I chose this hotel. Everything was consistent with the normal Marriott experience. Nice room, lobby, service, location, etc... I would recommend... More

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Additional Information about New York Marriott Downtown

Address: 85 West Street, New York City, NY 10006
Location: United States > New York > New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — New York Marriott Downtown 4*
Number of rooms: 504
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Also Known As:
New York Marriott Downtown Hotel New York City
Marriott New York City
New York City Marriott

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