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All 447 New York City hotels

New York Marriott Downtown

4.0 of 5 Hotel   |   85 West Street, New York City, NY 10006
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New York Marriott Downtown

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Ranked #178 of 447 hotels in New York City
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 days ago
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
4 of 5 stars Reviewed 2 days ago NEW

Perfect location in lower Manhattan. We stayed on the 26 floor and the view over the Hudson river was just perfect. The lobby was a bit bland but Maria at the front desk was very helpful and so was the rest of the staff.

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Manila, Philippines
Top Contributor
73 reviews 73 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I found this hotel quite small compared to other Marriotts, the room also seemed cramped. But otherwise, it is a good hotel. The redeeming factor is its great location. It is near Wall St., Battery Park, the 9-11 Memorial. The subway station is also just near. Our room had a great view.

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Burlington, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

My wife booked 2 nights at the Marriott as a birthday surprise and it was an excellent choice. The staff were very helpful and accommodating. The room was very clean, comfortable and it had everything we needed, including a safe. Location was fantastic, with the 911 memorial site just a block away, and only a short walk to Battery Park.... More

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none
Contributor
16 reviews 16 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Really nice hotel, very nice reception staff, very comfortable beds, and great location for downtown. Would definitely stay here again. Subway is closeby. There is a small supermarket for essential things a block away and a nice Mexican restaurant as well within 5 minutes walking distance. Very close to the 9/11 memorial.there is free wifi in the lobby, but not... More

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Aileen G, Manager at New York Marriott Downtown, responded to this review

Thank you for your wonderful feedback. I am glad that you and your family had such a terrific time and were able to explore the neighborhood. Hope to see you soon! Regards, Aileen More

Baton Rouge, Louisiana, United States
Senior Contributor
41 reviews 41 reviews
27 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Nothing special here except the bar area, which is nicer than most and has a good variety of food and drink. Rooms need to be updated, the 90s were 20 years ago and the rooms show it, they are tiny rooms, peeling ceiling in the outdated bath, old red carpet, etc. If you're here on business note that the concierge... More

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Aileen G, Manager at New York Marriott Downtown, responded to this review

Thank you for your feedback. We at the New York Marriott Downtown strive to provide our guest with a brilliant experience. While I am pleased to hear that our staff was able to assist you I am sorry that you found our appearance lacking. We are always looking to ways to improve our guest experience. Please be assured that I... More

New York City, New York
1 review
4 of 5 stars Reviewed 2 weeks ago

Have been staying at the New York Marriot Downtown Hotel for 7 nights and really highly recommend it! Staying in a Jr Suite and the space is pretty large for a NYC hotel. Amazing views which get even better in the 38th fl Executive Lounge. Had a wonderful dining experience in the Executive Lounge from Chef Edward L. Pasch. Got... More

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Aileen G, Manager at New York Marriott Downtown, responded to this review

Thank you for your wonderful feedback! I am so happy to hear that you had such a wonderful stay with us. Chef Ed and his team work very hard and will be extremely happy to hear about your review. We hope to see you again! Regards, Aileen More

Syracuse, New York
Senior Reviewer
9 reviews 9 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

The ladies at check-in were amazing and incredibly knowledgeable. They went above our expectations. They were able to make restaurant recommendations and even offered to make our reservations. We were provided a suite with a view of the Statue of Liberty... attention to detail, exceeding expectations, and it was perfect. Our house keeper was a very sweet woman and we... More

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Aileen G, Manager at New York Marriott Downtown, responded to this review

Thank you for your feedback. I am so happy to hear that our hosts were able to exceed your expectations. I hope liked your suite. I will make sure to pass on your terrific feedback to our hosts. Please visit us again! Aileen More

Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have been staying in this hotel for business for the last 6 months. This hotel exceeds my expectations in every category. Considering how big the hotel is and in downtown NYC, the staff is very friendly. the room is very clean and quiet. I really don't think there is much more you can ask. Thank you for making this... More

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Aileen G, Manager at New York Marriott Downtown, responded to this review

Thank you for your wonderful feedback. I am glad that you have had such brilliant stays with us. We understand how important it is for our guests to feel at home. We’re glad that we are your home away from home. See you soon! Aileen More

Albany
Top Contributor
50 reviews 50 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a great hotel in a great location. All subway lines are within a couple short blocks, and plenty of taxis always available. There is more security in this neighborhood than anywhere else in the city. The rooms are large, by NYC standards, and the staff is always very friendly and professional. For frequent travelers who are concierge level... More

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Aileen G, Manager at New York Marriott Downtown, responded to this review

Thank you for you feedback. I am glad to hear that you have been enjoying your stays at the New York Marriott Downtown. I am so happy to hear that you enjoyed Chef Ed’s reception. I will be sure to pass on your terrific feedback to our secret weapon. Regards, Aileen More

Avon, Connecticut
Top Contributor
81 reviews 81 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I visited ground zero and stopped at the Starbucks directly adjacent to the hotel. I wandered into the hotel lobby and the bathroom security guard bombarded me with questions. Made clear that the public was not welcome even if patronizing their coffee shop. Threatened to have me arrested. The guy had total attitude that just turns me off to the... More

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Mark C, Front Office Manager at New York Marriott Downtown, responded to this review

Thank you very much for your comment about our out sourced security staff. I certainly understand the need for better customer service in handeling a very challenging and heavy flow to our bathrooms casued by the 9/11 site. I have reached out to their supervisor to make sure ever guest is treated fairly and with the best customer service. regards More

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Additional Information about New York Marriott Downtown

Also Known As:
New York Marriott Downtown Hotel New York City
New York Marriott Downtown Hotel
Marriott New York City
New York City Marriott
Address: 85 West Street, New York City, NY 10006
Phone Number:
Location: United States > New York > New York City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Suites Wheelchair access
Hotel Style:
#102 Luxury Hotel in New York City
#124 Business Hotel in New York City
#137 Family Hotel in New York City
#162 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — New York Marriott Downtown 4*
Official Description (provided by the hotel):
Ensconced in polished stone in a contemporary design, the lobby of our downtown Manhattan hotel is simply breathtaking. ... more   less 
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