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New York Marriott Downtown

4.0 of 5 85 West Street, New York City, NY 10006
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New York Marriott Downtown
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New York Marriott Downtown
New York Marriott Downtown
New York Marriott Downtown
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1,127 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Athens, Greece
Top Contributor
66 reviews 66 reviews
32 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A group of colleagues in town for business, we all enjoyed our stay in this hotel. Very friendly and helpful staff. The food at was really good, too. And, of course, the Marriott hotels have the best beds ever!

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New Jersey
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

I stayed there while traveling for an event in the financial district, and every staff member I interacted with, almost gave the impression that they were a concierge. The lobby was so impressive, I slowed down to enjoy it each time I strolled in and out. Housekeeping was beyond fantastic; I wished I could take hire them for my own... More

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Joe D, General Manager at New York Marriott Downtown, responded to this review

Dear Rina R, I am so thrilled to hear that we made you feel important because you are to us! Our housekeepers will be pleased to read your great review. They work very hard to keep the hotel looking immaculate and you are correct, as hotel room sizes go in NYC, our rooms are quite spacious. We can’t wait for... More

Houston, Texas
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

This was my first time to stay in a Battery Park property. I'll never stay anywhere else in New York City again. My Jr. Suite was lovely. Roomy and quiet with a bank of large windows on 2 walls. The couch and a few casual chairs made it suitable for inviting friends over for a glass of wine. And there... More

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Ann Arbor, Michigan
Contributor
14 reviews 14 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed for the weekend while visiting for a wedding. Unfortunately, it was Comic Con and there were some really crazy drunks in the building with us. We had to move rooms because people were partying next door at 3 am. Security came up but the revelers were slow to dispurse. We moved to a better room but we really... More

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Joe D, General Manager at New York Marriott Downtown, responded to this review

Dear UpintheAir80, Thank you for your feedback. My number one priority is to provide a quiet atmosphere for our guests and unfortunately we do have the occasional party that we have to break up and disburse. Please accept my sincere apologies for any inconvenience that this caused you and your family. I am so happy to hear that we were... More

Orchard Park, NY
Contributor
16 reviews 16 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here on Oct. 11 & 12. We got a better room and view than we even asked for. Hotel staff was friendly and helpful. Bellmen were great, room was clean and beds were comfortable. Very close to the 9\11 Memorial. Had no elevator issues. Would stay again.

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Puyallup
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed with at this hotel with my parents for one night two weeks ago while we were visiting the city. Overall, the hotel was fine- overpriced perhaps, but I suppose that is to be expected when staying in Manhattan. The hotel is located very close of the 9/11 Memorial and Museum. The room was fine, clean and comfortable. Where... More

Was this review helpful? Yes 2
Joe D, General Manager at New York Marriott Downtown, responded to this review

Thank you for taking the time to write this review. I am glad that you and your family were able to stay with us. I would like to apologize about your experience with our elevators. As you witness the hotel was very busy on your day of departure. I can only imagine how upsetting this situation was for you and... More

Worthing, England, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Just stayed here for four days.I have stayed in quite a few hotels in NY and never have I had such a great room and such friendly,helpful staff.I arrived very late on a Friday night and had been awake for 24 hours by then,the receptionist was so welcoming and really helpful. On booking I had been told I would have... More

Was this review helpful? Yes 5
Joe D, General Manager at New York Marriott Downtown, responded to this review

Dear Ultimate PilatesW, You have every right to be fussy when it comes to comfort and service in a hotel. I am pleased to hear that our front desk made you feel welcome and was able to assist you in combining your reservation so you can stay in that fantastic room. Our housekeepers love to add those special touches. I... More

Quebec, Quebec, Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is very well located, right next to ground zero, in a less busy part of Manhattan called financial district. That's something I appreciate. Will certainly go back. Staff is friendly, rooms are clean, beds are comfortable. There's a fridge in the room which is very convenient when you travel with kids. I usually don't talk about that, but... More

Was this review helpful? Yes 2
Athens, Georgia
Top Contributor
65 reviews 65 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We normally stay in Midtown but this NYC trip we were meeting a travel group at this location and noticed it was close to the 9/11 Memorial and Museum and decided to come in a day early and visit both and the general area. First the location was great within a block of the 9/11 sites, near Wall Street, the... More

Was this review helpful? Yes 1
Joe D, General Manager at New York Marriott Downtown, responded to this review

Dear Gymdawgfan, Thank you so much for this wonderful review! We are very lucky to have a great location near some very exciting destinations. Many of our host have been with us since we opened the hotel and love to come to work every day and are proud of this hotel. We hope that we get the opportunity to welcome... More

Montclair, New Jersey
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Unfortunately, for some guests at this decently-located hotel, it's the former. We're talking opening and shutting hard-slamming guest room doors at least 20 times a night -- being overly loud in the hallway just outside our room until 3am etc -- you know all the things that would make you never want to stay in the hotel ever again?! I... More

Was this review helpful? Yes 1
Joe D, General Manager at New York Marriott Downtown, responded to this review

Dear swaj2014, Please let me begin by expressing my sincerest apology to you and your family regarding your experience with us. When getting away with kids I can relate to the the expectation of it being a relaxing time. I see that we could have done a better job in keeping you away from our noisier rooms. I am glad... More

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Additional Information about New York Marriott Downtown

Address: 85 West Street, New York City, NY 10006
Location: United States > New York > New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — New York Marriott Downtown 4*
Number of rooms: 504
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Also Known As:
New York Marriott Downtown Hotel New York City
Marriott New York City
New York City Marriott

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