We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 451 New York City hotels

New York Marriott Downtown

4.0 of 5 Hotel   |   85 West Street, New York City, NY 10006
Hotel website
Hotel deals
Hotel amenities
Special Offer
Best of NYC Package
Save Saved
You added New York Marriott Downtown to your Saves list
New York Marriott Downtown
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
84%
Ranked #189 of 451 hotels in New York City
A recent review
4 of 5 stars reviewed 3 days ago
Kelly S Clifton Park, New York
  • Overview
  • Reviews (1,043)
  • Photos (528)
  • Amenities
  • Q&A
  • Room tips (202)
  • Location
  • More
Write a Review

1,043 people have reviewed this hotel

Traveler rating
    420
    441
    126
    38
    18
See reviews for
262
208
68
260
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (202)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Clifton Park, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We had a great experience and loved our room. It was a room with a view of the Hudson River and had 2 double beds. We were very surprised at the size of the room and it had a fridge which came in handy. The staff was very helpful providing ideas of where to eat. One place recommended was Xi'an... More

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

This is a horrible hotel Staff is not bothered including the rooms director mark collins I had a small room which was smelling and even after several complaints the hotel staff did not do anything to make my stay enjoyable I will never visit again

Was this review helpful? Yes
Mark C, Front Office Manager at New York Marriott Downtown, responded to this review

Kabir M We apologize for our inability to meet your expectations, thank you for the opportunity to respond. More

New York City, New York
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

After weeks of traveling, I was excited to stay at an "indulgent" property like a Marriott for a night. I didn't expect much from this hotel: though it's in a busy area, it's reputation, as far as I know, if for the business traveler. So, I expected a solid "overnight" hotel with little life. Boy, was I wrong! The rooms... More

Was this review helpful? Yes 1
Karen W, Internet Correspondence Specialist at New York Marriott Downtown, responded to this review

Dear Jonathan J, It was such a pleasure to read your review! We are delighted to hear we exceeded all your expectations. At the Marriot Downtown our goal is to make your stay as pleasant as possible. We take pride in providing friendly and efficient check-in experiences. We are thrilled this was the best check in experience you ever had!... More

annapolis
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

Comfortable hotel with pleasant hotel staff always willing to help. Easy access to all the sights around lower manhattan - 9/11 memorial and museum, battery park, wall street and south street seaport. Need to go uptown? Just jump on the subway a couple blocks away. Room was fresh clean and quiet. Would recommend a stay for business or pleasure. One... More

Was this review helpful? Yes
Karen W, Internet Correspondence Specialist at New York Marriott Downtown, responded to this review

Dear sharonAnnapolis, Thank you for taking the time to submit a review. We are pleased to hear our staff were always willing to help. We are also happy your rooms were fresh, clean and quiet. We are thrilled you would recommend us! We value your opinion. We think it is a great idea to add some hooks in the bathroom.... More

Naples, Florida
Top Contributor
66 reviews 66 reviews
21 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice room overlooking the Hudson River. Was there over the 4th of July weekend. Room was very clean and quiet. Would stay there again, if we had business downtown. The lounge was closed over the weekend, so we were given an option of free breakfast or more points. We took the points. Front desk staff was good as was the... More

Was this review helpful? Yes 1
Karen W, Internet Correspondence Specialist at New York Marriott Downtown, responded to this review

We hope you have a lovely time at our hotel over the 4th of July weekend. We are pleased you enjoyed your room overlooking the Hudson River. We are happy you enjoyed the stay and we would love to hear how we can make your next stay even better! Kind Regards, Karen More

Groton, Connecticut
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

First let me say, if you plan to find this hotel by GPS, DON'T!!!!! GPS navigators have a very hard time keeping up with the streets of NYC. Some people have actually been sent to Brooklyn. Best way to find it is, it's on West Street about 4 buildings down heading towards Battery Park from the Freedom Tower. Now on... More

Was this review helpful? Yes 2
Karen W, Internet Correspondence Specialist at New York Marriott Downtown, responded to this review

Thank you for your great review! We hope you didn’t have too much trouble finding our hotel. We are happy to hear our rooms are outstanding and clean. We hope you and your wife enjoyed the picturesque view of the Freedom Tower. Additionally we are thrilled to hear our staff was helpful and accommodated all your needs. Our team is... More

Atlanta, Georgia
Top Contributor
69 reviews 69 reviews
28 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

located in lower manhattan. walking distance to world trade center, wall street, etc. room is clean. staff is friendly and helpful. Our room faces south, you can see Statue of Liberty from our room. But the window is kind of dirty. I stayed there during weekend, the neighborhood is very quite. I guess it will be much diifferent during workdays.... More

Was this review helpful? Yes 2
Karen W, Internet Correspondence Specialist at New York Marriott Downtown, responded to this review

Thank you for staying at the New York Marriott Downtown. We are pleased to hear you found our staff friendly and helpful. We hope you had a great time this weekend and come back soon! Kind Regards, Karen More

Prague, Czech Republic
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

People make the difference. This is a typical hotel building, But such nice and helpful front desk staff is changing this hotel to a wonderful experience when one knows that the next time in NYC this is the first option for a hotel. We were traveling with 3kids and the front desk lady went extra effort to reorganize rooms in... More

Was this review helpful? Yes 1
Karen W, Internet Correspondence Specialist at New York Marriott Downtown, responded to this review

Thank you for your great review. We are so happy you had a wonderful experience at the NY Marriott Downtown. We are pleased to hear our front desk took extra efforts to accommodate your request by having your rooms placed next to each other. We are also thrilled to hear our other staff provided excellent services too. We are glad... More

Toronto, Canada
Top Contributor
58 reviews 58 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I am a Marriott loyalist.Had a memorable stay here. Nice and clean room. Unbeatable location near world trade centre and battery park. Very close to some of the attractions in Manhattan. Ideal location or business and family visit. Would return for sure.

Was this review helpful? Yes
Karen W, Internet Correspondence Specialist at New York Marriott Downtown, responded to this review

Thank you for being a loyal Marriott member. We are happy you had a memorable stay. We can’t wait to see you again on your next business trip! Regards, Karen More

Tyngsboro, Massachusetts
1 review
2 of 5 stars Reviewed 2 weeks ago

Start with Positives. They did allow early check-in. Plus! Location was good for our visit. Plus. Staff was very friendly. The less than positives: We got to our room our door was extremely hard to open. Practically jammed. We got in our room and it was EXTREMELY hot. Turned AC it blew barely cool air. The did send up maintenance... More

Was this review helpful? Yes
Aileen G, Manager at New York Marriott Downtown, responded to this review

Thank you for your feedback. I am very disheartened to hear about your experience. We at the New York Marriott Downtown try to provide a brilliant guest experience. I am sorry that we did not succeed. Please be advised that we take these issues very serious and have forwarded your issues to the appropriate departments. I hope that you will... More

Owners: What's your side of the story?
If you own or manage New York Marriott Downtown, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to New York Marriott Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about New York Marriott Downtown

Address: 85 West Street, New York City, NY 10006
Phone Number:
Location: United States > New York > New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — New York Marriott Downtown 4*
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Expedia, Tingo, Travelocity, BookingOdigeoWL, Priceline, Hotels.com and Agoda so you can book your New York Marriott Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
New York Marriott Downtown Hotel New York City
Marriott New York City
New York City Marriott

528 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (285)
Viewed
Hotel & grounds (54)
Viewed
Room/suite (76)
Viewed
View from room (50)
Viewed
Bathroom (13)
Viewed
Family/play areas (1)
Viewed
Pool/beach area (3)
Viewed
Dining (2)
Viewed
2:33
Videos (1)
Viewed
Other (85)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (211)
Viewed
Amenities (31)
Viewed
Corner King Guest Room (19)
Viewed
Double Double Guest Room (11)
Viewed
Executive One Bedroom Suite (14)
Viewed
Guest Room (62)
Viewed
Restaurants and Bars (21)
Viewed
The Hotel (53)

Management photos: Courtesy of the property manager

Viewed
All management photos (33)
Viewed
Room/suite (16)
Viewed
Hotel & grounds (12)
Viewed
Dining (2)
Viewed
Bathroom (1)
Viewed
Other (2)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Suites Wheelchair access
Hotel Style
#110 Luxury Hotel in New York City #124 Business Hotel in New York City #153 Family Hotel in New York City #185 Romantic Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
Ensconced in polished stone in a contemporary design, the lobby of our downtown Manhattan hotel is simply breathtaking. ... more   less 
Number of rooms
504

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer