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All 451 New York City hotels

New York Marriott Downtown

4.0 of 5 Hotel   |   85 West Street, New York City, NY 10006
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84%
Ranked #184 of 451 hotels in New York City
A recent review
5 of 5 stars reviewed 2 days ago
Jonathan J New York City, New York
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1,084 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (202)
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English first
New York City, New York
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

After weeks of traveling, I was excited to stay at an "indulgent" property like a Marriott for a night. I didn't expect much from this hotel: though it's in a busy area, it's reputation, as far as I know, if for the business traveler. So, I expected a solid "overnight" hotel with little life. Boy, was I wrong! The rooms... More

Was this review helpful? Yes
Karen W, Internet Correspondence Specialist at New York Marriott Downtown, responded to this review

Dear Jonathan J, It was such a pleasure to read your review! We are delighted to hear we exceeded all your expectations. At the Marriot Downtown our goal is to make your stay as pleasant as possible. We take pride in providing friendly and efficient check-in experiences. We are thrilled this was the best check in experience you ever had!... More

annapolis
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Comfortable hotel with pleasant hotel staff always willing to help. Easy access to all the sights around lower manhattan - 9/11 memorial and museum, battery park, wall street and south street seaport. Need to go uptown? Just jump on the subway a couple blocks away. Room was fresh clean and quiet. Would recommend a stay for business or pleasure. One... More

Was this review helpful? Yes
Karen W, Internet Correspondence Specialist at New York Marriott Downtown, responded to this review

Dear sharonAnnapolis, Thank you for taking the time to submit a review. We are pleased to hear our staff were always willing to help. We are also happy your rooms were fresh, clean and quiet. We are thrilled you would recommend us! We value your opinion. We think it is a great idea to add some hooks in the bathroom.... More

Naples, Florida
Top Contributor
66 reviews 66 reviews
21 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Nice room overlooking the Hudson River. Was there over the 4th of July weekend. Room was very clean and quiet. Would stay there again, if we had business downtown. The lounge was closed over the weekend, so we were given an option of free breakfast or more points. We took the points. Front desk staff was good as was the... More

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Karen W, Internet Correspondence Specialist at New York Marriott Downtown, responded to this review

We hope you have a lovely time at our hotel over the 4th of July weekend. We are pleased you enjoyed your room overlooking the Hudson River. We are happy you enjoyed the stay and we would love to hear how we can make your next stay even better! Kind Regards, Karen More

Groton, Connecticut
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

First let me say, if you plan to find this hotel by GPS, DON'T!!!!! GPS navigators have a very hard time keeping up with the streets of NYC. Some people have actually been sent to Brooklyn. Best way to find it is, it's on West Street about 4 buildings down heading towards Battery Park from the Freedom Tower. Now on... More

Was this review helpful? Yes 1
Karen W, Internet Correspondence Specialist at New York Marriott Downtown, responded to this review

Thank you for your great review! We hope you didn’t have too much trouble finding our hotel. We are happy to hear our rooms are outstanding and clean. We hope you and your wife enjoyed the picturesque view of the Freedom Tower. Additionally we are thrilled to hear our staff was helpful and accommodated all your needs. Our team is... More

Atlanta, Georgia
Top Contributor
69 reviews 69 reviews
28 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

located in lower manhattan. walking distance to world trade center, wall street, etc. room is clean. staff is friendly and helpful. Our room faces south, you can see Statue of Liberty from our room. But the window is kind of dirty. I stayed there during weekend, the neighborhood is very quite. I guess it will be much diifferent during workdays.... More

Was this review helpful? Yes 1
Karen W, Internet Correspondence Specialist at New York Marriott Downtown, responded to this review

Thank you for staying at the New York Marriott Downtown. We are pleased to hear you found our staff friendly and helpful. We hope you had a great time this weekend and come back soon! Kind Regards, Karen More

Prague, Czech Republic
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

People make the difference. This is a typical hotel building, But such nice and helpful front desk staff is changing this hotel to a wonderful experience when one knows that the next time in NYC this is the first option for a hotel. We were traveling with 3kids and the front desk lady went extra effort to reorganize rooms in... More

Was this review helpful? Yes 1
Karen W, Internet Correspondence Specialist at New York Marriott Downtown, responded to this review

Thank you for your great review. We are so happy you had a wonderful experience at the NY Marriott Downtown. We are pleased to hear our front desk took extra efforts to accommodate your request by having your rooms placed next to each other. We are also thrilled to hear our other staff provided excellent services too. We are glad... More

Toronto, Canada
Top Contributor
54 reviews 54 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

I am a Marriott loyalist.Had a memorable stay here. Nice and clean room. Unbeatable location near world trade centre and battery park. Very close to some of the attractions in Manhattan. Ideal location or business and family visit. Would return for sure.

Was this review helpful? Yes
Karen W, Internet Correspondence Specialist at New York Marriott Downtown, responded to this review

Thank you for being a loyal Marriott member. We are happy you had a memorable stay. We can’t wait to see you again on your next business trip! Regards, Karen More

Tyngsboro, Massachusetts
1 review
2 of 5 stars Reviewed 1 week ago

Start with Positives. They did allow early check-in. Plus! Location was good for our visit. Plus. Staff was very friendly. The less than positives: We got to our room our door was extremely hard to open. Practically jammed. We got in our room and it was EXTREMELY hot. Turned AC it blew barely cool air. The did send up maintenance... More

Was this review helpful? Yes
Aileen G, Manager at New York Marriott Downtown, responded to this review

Thank you for your feedback. I am very disheartened to hear about your experience. We at the New York Marriott Downtown try to provide a brilliant guest experience. I am sorry that we did not succeed. Please be advised that we take these issues very serious and have forwarded your issues to the appropriate departments. I hope that you will... More

Senior Contributor
27 reviews 27 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

Kind of disappointed. It is a Marriott. But not one of their best. Suggests you can get good views (if you pay more for that room - but not sure it is worth that) but the Statue of Liberty is just about there if you are in a high enough room. Other places around there would also give you that... More

Was this review helpful? Yes
Aileen G, Manager at New York Marriott Downtown, responded to this review

Thank you for your feedback. I am sorry to hear that you were disappointed in your stay. We truly appreciate your advice and are always looking for ways to improve service. I am glad to hear that the front desk staff and housekeeping were able to provide you with brilliant service. Kind Regards, Aileen More

Birmingham, Alabama
Top Contributor
93 reviews 93 reviews
7 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed 6 nights at the New York Marriott downtown over the week of the 4th. We loved our time at this hotel (this was our first visit to NYC)! Check-in was smooth and they worked with us on early arrival. We found the location worked well for us. Yes, it's further away from some of the other sites but... More

Was this review helpful? Yes
Karen W, Internet Correspondence Specialist at New York Marriott Downtown, responded to this review

Thank you for staying at the New York Marriott Downtown for six nights. We hope you had a lovely July 4th and enjoyed your first visit to NYC! We are thrilled to hear you loved your time at our hotel. We are proud to provide fast and efficient check-ins. Thank you for providing positive feedback about our staff. We are... More

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Additional Information about New York Marriott Downtown

Address: 85 West Street, New York City, NY 10006
Phone Number:
Location: United States > New York > New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — New York Marriott Downtown 4*
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Also Known As:
New York Marriott Downtown Hotel New York City
Marriott New York City
New York City Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Suites Wheelchair access
Hotel Style
#106 Luxury Hotel in New York City #130 Business Hotel in New York City #154 Family Hotel in New York City #183 Romantic Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
Ensconced in polished stone in a contemporary design, the lobby of our downtown Manhattan hotel is simply breathtaking. ... more   less 
Number of rooms
504

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