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All 452 New York City hotels

New York Marriott East Side

4.0 of 5 Hotel   |   525 Lexington Avenue, New York City, NY 10017 (Manhattan)
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Ranked #291 of 452 hotels in New York City
A recent review
4 of 5 stars reviewed 2 days ago
Carlos R San Pedro Sula, Honduras
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1,165 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (227)
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San Pedro Sula, Honduras
Contributor
15 reviews 15 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

When I saw the hotel at the web site I was impressed by the lobby, but that is because they show a professional photo, once in there the lobby it not so impressive and rather small and the whole building does not look so modern or cool. After making my reservations I read about what they call a virtual concierge,... More

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Toronto
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My friend and I stayed over the past weekend from Aug 15-18.2014. I had stayed at this location before, maybe 5 or 6 years ago. I've already had a pretty decent vibe about this place. Upon arrival, we were able to check into our room in the morning. Which it was very convenient, since we wanted to settle down, refresh... More

Was this review helpful? Yes 3
Leusden
Top Contributor
130 reviews 130 reviews
32 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Two years ago I run screeming fr the Waldorff Astoria, that became a Hilton factory and everlasting construction site, and this Marriott saved us. Today we are back in NYC and I tested whether this was just luck or standard. It is proven that thos Marriott has outstanding staff. True welcome, very polite, helpful, free upgraded room, free wifi, and... More

Was this review helpful? Yes 2
Ann Arbor, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

This hotel is a well kept secret. It is off the beaten path of times square and yet easy walking distance to get to all the tourist spots. The staff from the bellman, to the front desk and lounge attendants are very helpful and nice. Harriet in reservations is absolutely the best!

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Dallas, Texas
Contributor
15 reviews 15 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

One of the best hotel locations in Midtown and convenient and walkable to almost anywhere. Subway via grand central station is just blocks away. Hotel staff are friendly however frequent stayers will start to see issues. There is NO Room service available and the resturant that does serve food will not bring it to you. This is very frustrating when... More

Was this review helpful? Yes 2
Marriott E, Guest Service Expeditor at New York Marriott East Side, responded to this review

Good morning We are pleased you choose the Marriott East Side hotel for your recent stay.Thank you for taking the time to share your thoughts with us. We appreciate you bringing these issues to our attention. From your comment, it seems you were dissatisfied with our service and the amenities provided and for that we sincerely apologize for any inconvenience... More

Hampshire
Contributor
15 reviews 15 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This was my second visit to this hotel. It is a clean and comfortable hotel but I experienced several problems during my stay, albeit fairly minor. The lifts are possibly the slowest I've ever experienced which becomes a bit tedious after a while. However, when you do get to your room they are spacious, well appointed and looking fairly fresh.... More

Was this review helpful? Yes 2
Marriott E, Guest Service Expeditor at New York Marriott East Side, responded to this review

Good morning Thank you for choosing to stay with us on your recent visit to the New York area and also for taking the time to give us your honest feedback . We appreciate you bringing these issues to our attention and will definitely share them with our team. Let me also take this opportunity to apologise for any inconvenience... More

Ann Arbor, MI
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Had a great time staying here in August 2014 when were were in town to see some shows. The staff was great and very friendly. We did check in with the concierge about options for bus tours and places to go to, but did not find their advice to be that good. So ask your friends before you go for... More

Was this review helpful? Yes 1
rome, italy
Top Contributor
50 reviews 50 reviews
36 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The hotel is in fashionable East side,at walking distance with the very center of Manhattan,with a metro station across the corner.area is nice and safe,the hotel is confortable but rooms are basic and lack of amenities.breakfast is good but expensive..The hall lack a few chairs,at least for older guests,but finally this is is a place where i 'do back.

Was this review helpful? Yes 2
Rae525, Manager at New York Marriott East Side, responded to this review

Good Morning, We are very happy to hear that you truly got to enjoy the amazing location of the New York Marriott East Side and all the local pleasures and amenities we have to offer! I'm sorry the overall style and set up of our lobby and guestrooms were not completely satisfactory to you, but this is something we are... More

Chicago, IL
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We lucked out by getting this hotel on our first-ever Priceline auction. We arrived around 10:30 and found to our surprise that a room was already available, but it was a handicapped room. Having stayed in one another time, I said we take it. The room was large and on a corner, mostly facing 48th St. Although we were on... More

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Chicago, Illinois
Top Contributor
139 reviews 139 reviews
19 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location in the City. I like old hotels and this one is classic. Right in center of everything. Good for business and pleasure. Rooms are newer, clean, bed and bathroom are great. BIG towels. Staff extremely friendly and welcoming. We were here for 2 days as an extension of a business trip. We did not look at workout room... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Times Square(20)
  • Great location(11)
  • Very nice(10)
  • Concierge lounge(6)
  • Grand Central(5)
  • Front desk staff(3)
  • Grand Central station(3)
  • Rockefeller Center(3)

Additional Information about New York Marriott East Side

Address: 525 Lexington Avenue, New York City, NY 10017
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — New York Marriott East Side 4*
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Also Known As:
New York Marriott East Side Hotel New York City
Marriott New York City
New York City Marriott
Marriott East Side

342 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#151 Luxury Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
Ideally located in Midtown Manhattan, the New York Marriott East Side features spacious guestrooms and suites, a state-of-the-art health club, a stylish concierge lounge and flexible event space. ... more   less 
Number of rooms
646

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of New York Marriott East Side and other travelers.
4 questions

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Questions? Get answers from New York Marriott East Side staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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