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All 453 New York City hotels

New York Marriott East Side

4.0 of 5 Hotel   |   525 Lexington Avenue, New York City, NY 10017 (Manhattan)
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Ranked #300 of 453 Hotels in New York City
A recent review
4 of 5 stars reviewed yesterday
WillisF3 Corning, New York
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1,190 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Corning, New York
Senior Contributor
49 reviews 49 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

We spent one night here in Sept. The location is outstanding, close to everything. Our room was very large for NYC. Our bathroom was sparkling, looked to have been remodeled recently. We found the staff to be friendly and helpful. The doormen were the best we have seen anywhere. They were quick to offer directions etc as soon as we... More

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Valencia
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 3 days ago NEW

I stay at Marriott hotels a lot and the service at this property is not as good as the other Marriott's in the area. We requested towels which never materialized and also had problems with the shower drain. I would recommend staying at the Marquis or the Renaissance in Times Square as the service, attention to details and location is... More

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Rae525, Manager at New York Marriott East Side, responded to this review

Dear Sir, Thank you for your feedback regarding your experience at the Marriott East Side. I understand and apologize that you had multiple service failures during your stay with us. I'm also sorry that you had a distastful experience with your car service as well. I will follow up with them to make sure they are charging our guests correctly... More

Senior Contributor
22 reviews 22 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed at this hotel for the second time during the US Open. The location is perfect as Grand Central Station is a quick walk away and you can take the 7 straight to Arthur Ashe Stadium. You're also just blocks away from midtown if you're interested. The rooms themselves are generous in size and clean. Great value for a... More

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1 review
4 of 5 stars Reviewed 1 week ago

The hotel is just in the center, there is a near by subway station.The room is quite big ,there is a problem with the bath draining the bathroom is big enough .The staff are nice and helpful and I think that considering the hotels nearby the price is very reasonable.

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Atlanta, Georgia
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for 3 nights for work and fashion week. The hotel is quiet, which was great. We were on the 17floor, and had a nice corner room at the end of the hall. The good: quiet room, clean room, pretty big. I actually had a good night sleep in NYC. The bad: the tub wouldn't drain properly and would... More

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Marriott E, Guest Service Expeditor at New York Marriott East Side, responded to this review

Good morning Thank you for your recent visit to the Marriott East Side hotel and also for taking the time to give us your warm comments and to share your experience with us. Your opinion is very important to us and we value your input. I will defintely share you concerns with our Team in order to have these issues... More

Chestertown, Maryland
Top Contributor
70 reviews 70 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Good location in the financial area of mid-town that lives up to the Marriott Hotel standards. Very quick service checking in (leveraged mobile check in prior to arriving). Room decent sized for NY. Didn't eat in the hotel, but did enjoy the bar later in the evening - nice noise level for conversations.

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Top Contributor
348 reviews 348 reviews
77 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The hotel is in an excellent location in Midtown-East. The problem is that for $449 I received a clean, small and ordinary room. The room is well configured for business travelers, in that there were many plugs at the desk and the wifi signal was strong(free for Marriott Elite members-$16-20 for others )

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Marriott E, Guest Service Expeditor at New York Marriott East Side, responded to this review

Good morning I would like to take this opportunity to thank you for staying with us at the Marriott East Side hotel and also for taking the time to give us your honest feedback. Your patronage and loyalty to the Marriott properties is truly appreciated. Guest feedback is critical to the continued success of our hotel. We welcome both positive... More

Saint Louis, Missouri
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

M Lounge (or the concierge room) is well updated. Very modern and clean. Food in the evening was nice and plenty of soda and water to keep everyone happy. Challenging room prices, but I guess it is New York City. Nothing is cheap, right. Service is good. Folks aren't overly friendly, but they get the job done well. Room furnishing... More

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Marriott E, Guest Service Expeditor at New York Marriott East Side, responded to this review

Good morning Thank you for your recent visit to the Marriott East Side hotel and also for taking the time to give us your honest opinion. I am happy you enjoyed your stay with us although you were dissappointed with a few issues which I will definitely share with our Team. We always try to provide each guest with excellent... More

Minneapolis, Minnesota
Top Contributor
73 reviews 73 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The outside of the hotel has music playing loudly, as if it is a bar rather than a (hopefully) nicer hotel. This did not fit my image of Marriott. When checking in, there were not enough front-desk staff to handle the guests coming in on a Saturday afternoon. We waited and waited, longer than I've ever waited to check in... More

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Marriott E, Guest Service Expeditor at New York Marriott East Side, responded to this review

Good morning Thank you for choosing to stay with us at the Marriott East Side hotel for your recent stay and also for taking the time to share your thoughts and concerns with us. We appreciate you bringing these issues to our attention. Thank you for your gracious comments regarding our facillity. However, I notice you were disappointed with several... More

Montreal, Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nice hotel in general , need some lift me up in rooms. Rooms with 2 double beds very small for family of 2 act and 2 kids. Smelled of smoke even if it was non smoking room!! Very well located few blocks from Central Park , time square and across street from a stop of hop on hop off buses.... More

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Marriott E, Guest Service Expeditor at New York Marriott East Side, responded to this review

Good morning We are pleased you choose the Marriott East Side hotel for your recent stay. From your comments, it seems you were dissatisfied with the quality and service of the hotel. Please accept our sincere apology for any inconvenience this may have caused you. We are very grateful for your patronage and suggestions and look forward in discussing them... More

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Hotel Summarization (Beta)

What travelers say

  • Times Square(20)
  • Great location(11)
  • Very nice(10)
  • Concierge lounge(6)
  • Grand Central(5)
  • Rockefeller Center(3)
  • Front desk staff(3)
  • Grand Central station(3)

Additional Information about New York Marriott East Side

Address: 525 Lexington Avenue, New York City, NY 10017
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — New York Marriott East Side 4*
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Also Known As:
New York Marriott East Side Hotel New York City
Marriott New York City
New York City Marriott
Marriott East Side

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