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New York Marriott East Side

4.0 of 5 525 Lexington Avenue, New York City, NY 10017
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New York Marriott East Side
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New York Marriott East Side
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1,338 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Haren, Groningen, Netherlands
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars NEW

Central location. Easy when on business trip on Lexington Avenue. Attentive staff, very helpful. Comfortable rooms, American size = very spacious. Bathrooms have small baths and tend be rather 'compact'.

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Palm Beach Gardens, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I arrived on January 14th and found that I had erred in making my reservation. Josh was the Front Desk person who greeted me. In spite of an oversold hotel, he was sympathetic and found a solution to accommodate me. His demeanor and level of service was just terrific. I have always enjoyed staying at this property, now it is... More 

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Madison, Missouri
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel had an amazing view from the windows if you have the window view room. It is also very close to time square we walked around New York City and had a wonderful time looking at everything. We took pictures all over town walk past the today show and spent the whole morning just wondering this hotel is located... More 

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Senior Contributor
30 reviews 30 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 1 week ago

We checked into room 2906. the sheets we too small for the bed and the mattress padding was dirty. then after my shower i went for the bathrobe in the closet covered in plastic…it smelled like cigarettes and it was yellow. Gross. However, the breakfast was nice…I am trying to look for something nice to say, but if the room... More 

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Allan995, Manager at New York Marriott East Side, responded to this review

Good Evening, We thank you for taking the time to give us the feedback and sharing your experience with us about your stay at the New York Marriott East Side. Please accept my sincere apologies for the inconvenience you have experienced in terms of your dissatisfaction with the room bed sheets being too small, mattress padding was dirty, and the... More 

Lockwood, New York, United States
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

We were in city to go to doctors. We arrived early as we had to be at doctor at 2pm I asked at desk if we could check our luggage and get car into garrage early. She was great then I asked if we could have a quiet room as my husband would want to rest she could not have... More 

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frisco, texas
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
51 helpful votes 51 helpful votes
1 of 5 stars Reviewed 1 week ago

I am a Marriott platiumn customer so I love Marriott but this Marriott is the worst ever with service. First in the lobby u will see all the so be workers chatting instead of working and if u need a taxi be prepared to flag it yourself because the door man is useless.

Was this review helpful? Yes 3
Allan995, Manager at New York Marriott East Side, responded to this review

Good Evening, We thank you for choosing Marriott East Side as your preferred hotel to stay while you were in New York City, also for your loyalty and continued business with us. We thank you for taking time to give us your feedback. I am sorry to hear that you have experienced few service failures during your stay with us... More 

Bowie, Maryland
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This Marriott was a great location for the NBA All-star weekend activities and shopping....Although the weather was bitter cold, the hotel staff was warm and nice, I enjoyed my nice comfortable bed every night...The hotel staff provided great service especially the lounge staff on the 2nd floor and I look forward to my next visit soon in the spring.... Mike... More 

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Top Contributor
80 reviews 80 reviews
69 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here while in town for the NBA All-Star game.....3/4 of a mile from Madison Square Garden and the price was what you have to pay in New York.....has everything you need from exercise room to restaurant and bar.....lots of workers to help you out......behind the counter and guys to get your luggage and snag you a cab.....would stay here... More 

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Sydney, Australia
12 reviews 12 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here whilst running the marathon and so was part of package. Was pleasantly surprised at size and quality of room, my previous NY stays had left a more negative impression of the overall standard vs. price you could expect. Pleasant staff and very bubbly concierge. We walked the city all over from this spot, although the proximity to the... More 

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Dallas, Texas
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Platinum member who stayed at Marquis/Essex/East Side --- by far prefer East Side for quiet enough location yet close enough to be anywhere you want to be shortly. Staff is very welcoming and urgent with fulfilling your requests. Lounge is pretty decent compared to others mentioned. Would welcome meeting managers more, but understand if they are busy. Very pleased with... More 

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Hotel Summarization (Beta)

What travelers say

  • Times Square(20)
  • Great location(11)
  • Very nice(10)
  • Concierge lounge(6)
  • Grand Central(5)
  • Front desk staff(3)
  • Grand Central station(3)
  • Rockefeller Center(3)

Additional Information about New York Marriott East Side

Address: 525 Lexington Avenue, New York City, NY 10017
Location: United States > New York > New York City > Midtown , Manhattan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — New York Marriott East Side 4*
Number of rooms: 646
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TripAdvisor is proud to partner with Expedia, Booking.com, HotelTravel.com, Travelocity, Hotels.com, Hotwire, Priceline, TripOnline SA, Odigeo and Tingo so you can book your New York Marriott East Side reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
New York Marriott East Side Hotel New York City
Marriott New York City
New York City Marriott
Marriott East Side
Hotel Style:
#164 Luxury Hotel in New York City

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