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New York Marriott East Side

4.0 of 5 525 Lexington Avenue, New York City, NY 10017
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#302 of 453 Hotels in New York City
1,206 Reviews 4 of 5 stars
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New York Marriott East Side
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1,206 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Francisco, California
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed here twice this year mainly because I'm a Marriott Gold Club member (at least for 2014). I'd stayed here once before this most recent stay, in February this year, and was a little unhapy about my stay because at first Marriot had screwed up my Gold Card membership and the hotel did not give me its benefits. When... More

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Marriott E, Guest Service Expeditor at New York Marriott East Side, responded to this review

Good afternoon Thank your for your recent visit to our hotel and also for taking the time to complete our Guest Satisfaction Survey. We appeciate your warm comments, although we did not meet all your expectations for which we do apologize. However, our goal is to address your concerns so we can ensure you have an exceptional experience on your... More

Sydney, Australia
Top Contributor
180 reviews 180 reviews
180 hotel reviews
322 helpful votes 322 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is a very good hotel. Location is excellent for leisure and business. It has decent sized rooms for Manhattan, good toilette, good facilities, good TV and channel selection, good lobby, decent all-round. Highly recommended for location and rooms. Service is also helpful and friendly.

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Chongqing, China
Top Contributor
62 reviews 62 reviews
24 hotel reviews
56 helpful votes 56 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Really disappointed. Excellent location and good room size, but condition is quite poor. Maybe I've been in Asia too long, but since when do you pay for a drink in the executive lounge? Couldn't sleep in because window shade wouldn't close all the way. Lounge was worn and dirty. Just generally really disappointed. I'll admit to being a bit harsh... More

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Jay, Maine
Contributor
15 reviews 15 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel was clean, staff was courteous. It was an easy walk to all of the places on our "to do list". Lion King play, stroll to battery park, Statue of Liberty, Empire State Building and Tiffanies! Mant choices to eat! Restaurant on site great for a morning breakfast. Would not hesitate to stay there again if the opportunity presents... More

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NYC
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Great area, close to everything. Near most subways. Close to Time Square, Grand Central and Fifth Avenue. Easy check in and attention to detail. Rooms are a comfortable size for NYC hotel. They are willing to help you with wonderful sightseeing, shopping and restaurant advice.

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Washington DC, District of Columbia
Top Contributor
118 reviews 118 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was nice and clean, reasonably price and staff was friendly. Rooms were very nice. Two issues. 1 - brunch on Sunday was about $32 each. Not worth it, frankly. Lovely brunch, but pricey (maybe not for NY but frankly, I never would eat $32 worth of breakfast). Walking a few blocks gives you more food options. we had... More

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Bangalore, India
Top Contributor
61 reviews 61 reviews
35 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed there on two occasions in the past week and had a very good experience. Right from check in to check out, I had no complains. Decent sized rooms with all necessary amenities. One of the biggest advantage is it's convenient location - just a block away from the business hubs of Park Avenue. On a Thursday, I strolled in... More

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San Jose, California
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This Place this Place. I feel so at home here everyone is so extremely friendly. This review is so overdue. The service here is so amazing. everyone from the doorman to the bartender to the front desk went above and beyond to make our stay a amazing one. THANK YOU. they recommended great things everyday and we tried it all.... More

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San Diego, California
Senior Reviewer
10 reviews 10 reviews
5 of 5 stars Reviewed 1 week ago

Well located, impeccable service, attention to all guest needs,good room size, very comfortable beds, all staff is very well trained and courteous. This Marriott from now on will be my place in New York.

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Philadelphia, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

This place is way overpriced - there is no value. I'm 5'8" and the shower heads are too low for me. Not much in the way of public spaces. The room layout was awkward including a full length mirror that you could only stand two feet in front of. The hotel generally could use some sprucing up. They offer a... More

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Marriott E, Guest Service Expeditor at New York Marriott East Side, responded to this review

Thank you for staying with us at the Marriott East Side hotel and also for taking the time to give us your honest feedback , letting us know why our service failed to meet your expectations. I understand your frustration, and I sincerely apologize for any inconvenience this may have caused you. I wil share your comments with our Director... More

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Hotel Summarization (Beta)

What travelers say

  • Times Square(20)
  • Great location(11)
  • Very nice(10)
  • Concierge lounge(6)
  • Grand Central(5)
  • Front desk staff(3)
  • Rockefeller Center(3)
  • Grand Central station(3)

Additional Information about New York Marriott East Side

Address: 525 Lexington Avenue, New York City, NY 10017
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — New York Marriott East Side 4*
Number of rooms: 646
Reservation Options:
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Also Known As:
New York Marriott East Side Hotel New York City
Marriott New York City
New York City Marriott
Marriott East Side

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