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All 452 New York City hotels

New York Marriott East Side

4.0 of 5 Hotel   |   525 Lexington Avenue, New York City, NY 10017 (Manhattan)
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Ranked #293 of 452 hotels in New York City
A recent review
4 of 5 stars reviewed 3 days ago
LuxVacSeeker Boston, Massachusetts
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1,168 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (227)
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Boston, Massachusetts
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We picked this hotel because of its great location. We had a Saturday stay, with 2 rooms. The check-in was very smooth and quick. We asked for 2 adjacent rooms, but since none were available, they upgraded one of the rooms to a very large room to keep both rooms on the same floor and very close to each other.... More

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London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Spent the weekend there on my first trip to NYC. Had booked a superior room, but as I am platinum elite, they kindly upgraded me to a junior suite (great customer service from Carmen and Allan H. who were friendly, polite and very happy to help) . The hotel itself is an ageing property - last renovated about 7 years... More

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Marriott E, Guest Service Expeditor at New York Marriott East Side, responded to this review

Good afternoon Thank you for your recent visit to the Marriott East Side hotel and also for taking the time to give us your honest feedback . It is great to receive and discuss your warm comments regarding two of our employees. I am sorry to hear you were disappointed with the quality and upkeep of the hotel. However, I... More

south dartmouth ma
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

I spent Saturday August 23,2914 at the East Side Marriott. The front lobby staff was gracious and the Room 324 was more the adequate for my daughter and me. The beds were fine and the shower was amazing. The only caviate to the trip occured on Sunday morning. My daughter wanted to sleep in so being an early riser I... More

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San Pedro Sula, Honduras
Contributor
18 reviews 18 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

When I saw the hotel at the web site I was impressed by the lobby, but that is because they show a professional photo, once in there the lobby it not so impressive and rather small and the whole building does not look so modern or cool. After making my reservations I read about what they call a virtual concierge,... More

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Toronto
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

My friend and I stayed over the past weekend from Aug 15-18.2014. I had stayed at this location before, maybe 5 or 6 years ago. I've already had a pretty decent vibe about this place. Upon arrival, we were able to check into our room in the morning. Which it was very convenient, since we wanted to settle down, refresh... More

Was this review helpful? Yes 4
Leusden
Top Contributor
134 reviews 134 reviews
33 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 1 week ago

Two years ago I run screeming fr the Waldorff Astoria, that became a Hilton factory and everlasting construction site, and this Marriott saved us. Today we are back in NYC and I tested whether this was just luck or standard. It is proven that thos Marriott has outstanding staff. True welcome, very polite, helpful, free upgraded room, free wifi, and... More

Was this review helpful? Yes 2
Ann Arbor, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

This hotel is a well kept secret. It is off the beaten path of times square and yet easy walking distance to get to all the tourist spots. The staff from the bellman, to the front desk and lounge attendants are very helpful and nice. Harriet in reservations is absolutely the best!

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Dallas, Texas
Contributor
16 reviews 16 reviews
16 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 1 week ago

One of the best hotel locations in Midtown and convenient and walkable to almost anywhere. Subway via grand central station is just blocks away. Hotel staff are friendly however frequent stayers will start to see issues. There is NO Room service available and the resturant that does serve food will not bring it to you. This is very frustrating when... More

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Marriott E, Guest Service Expeditor at New York Marriott East Side, responded to this review

Good morning We are pleased you choose the Marriott East Side hotel for your recent stay.Thank you for taking the time to share your thoughts with us. We appreciate you bringing these issues to our attention. From your comment, it seems you were dissatisfied with our service and the amenities provided and for that we sincerely apologize for any inconvenience... More

Hampshire
Contributor
15 reviews 15 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

This was my second visit to this hotel. It is a clean and comfortable hotel but I experienced several problems during my stay, albeit fairly minor. The lifts are possibly the slowest I've ever experienced which becomes a bit tedious after a while. However, when you do get to your room they are spacious, well appointed and looking fairly fresh.... More

Was this review helpful? Yes 2
Marriott E, Guest Service Expeditor at New York Marriott East Side, responded to this review

Good morning Thank you for choosing to stay with us on your recent visit to the New York area and also for taking the time to give us your honest feedback . We appreciate you bringing these issues to our attention and will definitely share them with our team. Let me also take this opportunity to apologise for any inconvenience... More

Ann Arbor, MI
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a great time staying here in August 2014 when were were in town to see some shows. The staff was great and very friendly. We did check in with the concierge about options for bus tours and places to go to, but did not find their advice to be that good. So ask your friends before you go for... More

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Hotel Summarization (Beta)

What travelers say

  • Times Square(20)
  • Great location(11)
  • Very nice(10)
  • Concierge lounge(6)
  • Grand Central(5)
  • Rockefeller Center(3)
  • Front desk staff(3)
  • Grand Central station(3)

Additional Information about New York Marriott East Side

Address: 525 Lexington Avenue, New York City, NY 10017
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — New York Marriott East Side 4*
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Also Known As:
New York Marriott East Side Hotel New York City
Marriott New York City
New York City Marriott
Marriott East Side

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#151 Luxury Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
Ideally located in Midtown Manhattan, the New York Marriott East Side features spacious guestrooms and suites, a state-of-the-art health club, a stylish concierge lounge and flexible event space. ... more   less 
Number of rooms
646

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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