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New York Marriott East Side

4.0 of 5 525 Lexington Avenue, New York City, NY 10017
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New York Marriott East Side
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New York Marriott East Side
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1,258 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hockessin, Delaware
4 reviews 4 reviews
3 of 5 stars Reviewed yesterday NEW

I liked the clean rooms and they were up to the standards Of any 3 star hotel. Liked the ambience of the lobby. Very helpful staff. Now comes the hard part... I would expect $450 room tariff will at least fetch fixtures that are not rusted... The water in the bathroom went down the drain so slowly.... At one point... More

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El Paso, Texas
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The update of the Marriott East Side has finally been completed. Though the hotel looks as good as ever, the change apparently isn't that dramatic. The biggest changes are the bar/restaurant and the concierge lounge. The gym on the top floor is a wee bit cramped, but it has a lot of equipment and the view is spectacular. Unfortunately, the... More

Was this review helpful? Yes 1
Atlanta, Georgia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My brother and sister in law recently celebrated his 40th bday in the city and stayed at the Marriott East Side. I wanted to do something nice and have dessert sent to the room before they kicked off their night out so I called the hotel's restaurant, 525 Lex. Brian, the restaurant manager could not have been nicer. He took... More

Was this review helpful? Yes 2
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed 3 days in this hotel. Room was very nice. We were on high floor, so it was quite calm. Well located. I just had one problem with a computer at the business center, but the Manager was very nice and it all work out at the end.

Was this review helpful? Yes 1
Eastbourne, England
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked Marriott East Side which is at junction of Lexington and 48th on East Side. It's a great location within easy walking distance of the Rockefeller centre, MOMA, 5th Avenue, Central Park and Broadway. We read reports from other visitors complaining about :- 1. Noisy rooms 2. No room service 3. Shabby furnishings We stayed in a 1 bed... More

Was this review helpful? Yes 1
Top Contributor
245 reviews 245 reviews
58 hotel reviews
138 helpful votes 138 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is nice and the staff was very friendly and accommodating. Our well-appointed room looked recently renovated and had the usual comfy pillow-top mattress and duvet covered comforter. It wasn't exactly roomy - just adequate space. Our room was rather long and narrow so felt just a bit claustrophobic. If you are not a concierge member, you will not... More

Was this review helpful? Yes 2
Top Contributor
57 reviews 57 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

Good location, polite and helpful staff, very comfortable beds. Absolutely up to Marriott high standards. Plenty of restaurants and bars nearby. A must is a visit to Grand Central station, only a few blocks away.

Was this review helpful? Yes 1
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have been to different concierge lounges in Marriott hotels, but this one was by far, the best. Roomy, clean, and the staff was superb. The hotel's location is prime, out of the Times Square mayhem. Many nice stores on Lex and restaurant options on 3rd.

Was this review helpful? Yes 1
New Jersey
Top Contributor
79 reviews 79 reviews
43 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed at this hotel 3-4 times per year now for awhile- always an enjoyable stay. The location is particularly convenient to the 5th ave shopping, east side hospitals, and the Lex Ave subway. We have always found the rooms to be very clean and the housekeeping staff alays helpful with extra towels, tissues, etc. What makes this hotel... More

Was this review helpful? Yes 3
Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

The check-in process was fine - the people at the front desk were friendly, got us an early check in to a room, and the bellman brought our bags up quickly. The lobby is perfectly fine, the location is very convenient. The room felt fairly dingy and in need of an upgrade - though I think this is true of... More

Was this review helpful? Yes 1
Daniel W, Manager at New York Marriott East Side, responded to this review

Greetings Mr. Stewart, I want to thank you for taking the time to share your experience with the New York Marriott East Side. You indicated in your response that despite the friendly front desk staff, you experienced opportunities throughout your stay, in particular involving the cleanliness of the mattress. We truly appreciate your valuable feedback which will be shared directly... More

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Hotel Summarization (Beta)

What travelers say

  • Times Square(20)
  • Great location(11)
  • Very nice(10)
  • Concierge lounge(6)
  • Grand Central(5)
  • Front desk staff(3)
  • Grand Central station(3)
  • Rockefeller Center(3)

Additional Information about New York Marriott East Side

Address: 525 Lexington Avenue, New York City, NY 10017
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — New York Marriott East Side 4*
Number of rooms: 646
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Also Known As:
New York Marriott East Side Hotel New York City
Marriott New York City
New York City Marriott
Marriott East Side

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