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All 449 New York City hotels

New York Marriott East Side

4.0 of 5 Hotel   |   525 Lexington Avenue, New York City, NY 10017 (Manhattan)
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72%
Ranked #295 of 449 hotels in New York City
A recent review
4 of 5 stars reviewed yesterday
KaranDBelfast Belfast, United Kingdom
  • Reviews (1,144)
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1,144 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (214)
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English first
Belfast, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

we arrived after travelling 24+ hours and the desk clerk treated us as if we were an inconvenience rather than a guest. nothing short of abrupt. Hotel room, 501 needed a brighter decor as it faces brick walls and looked dismal. Apart from ths the remainder of staff we dealt with had excellent customer service, housekeepng was faultless, beds were... More

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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My five friends and I had the most fantastic time at the Marriot Eastside. Brilliantly located, staff fantastic (most of them), rooms fully and well equipped and no problem with early entry and late departure. Sadly on the day we left the Marriot guy at the door who got us a cab - clearly and very indiscreetly gave the cab... More

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Great Falls, Virginia
Contributor
14 reviews 14 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was my first time at the Marriott East Side and I would return again. The location is great for midtown shopping, site seeing and going to a Broadway show. The subway is just 2 blocks away so a trip downtown is quick and easy too. The rooms do vary in size and shape and we had a really nice... More

Was this review helpful? Yes 1
Mobile, Alabama
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

The Eastside has been a tradition in my family for 30 years! I checked in June 20 for five nights. STUNNED they cancelled their "room service" program. I had a nice room...BUT...missed the room service option! I will probably find another hotel in The City...SAD Platinum Member...JRB

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Kevin B, Front Office Manager at New York Marriott East Side, responded to this review

Thank you for sharing your feedback regarding Room Service. While we don't offer traditional Room Service we do have some of the best restaurants steps from our front door that offer delivery service to our hotel. We also offer some great grab and go options within the hotel. Should your travels bring you back to our hotel we would be... More

Cary, North Carolina
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I have stayed at The Marriott East Side three times since February and the location is perfect. My daughter is in a show so we were able to walk to the theatre district easily. My niece and an uncle live on the upper westside and I have friends in the village. We were right in the middle so it is... More

Was this review helpful? Yes 1
Toronto, Canada
Contributor
16 reviews 16 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We just returned from a 4 night stay at the East Side Marriott in NYC. What makes our stay unusual is that we stayed in 2 different suites. The first suite was on the 4th floor. Clean, 2 double beds and not as noisy as you would think being close to the street. The room is small, but overall, it... More

Was this review helpful? Yes 1
Athens, GA
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel is aged and not been brought up to standards by Marriott. The location was great for us, being in New York. The service was standard and you feel like a number, but then again it is New York City. We did not experience any of the restaurants because our dining took us elsewhere. I feel we could have... More

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Atlanta, Georgia
Top Contributor
63 reviews 63 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I rated this as "very good" because in general it is a very good hotel. I would absolutely stay there again without hesitation for a business trip. I would likely not stay there for leisure - which this trip was. I took my six year old granddaughter to NYC, American Girl and all that. The room was great - even... More

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Los Angeles, California
Top Contributor
174 reviews 174 reviews
30 hotel reviews
44 helpful votes 44 helpful votes
1 of 5 stars Reviewed 1 week ago

I have updated this review regarding an additional post-stay problem. I originally rated it two stars, now down-graded to one star. (You can't give less.) While I'll stay at other Marriott properties (and, indeed, have two upcoming Marriott reservations), I'm done with the East Side Marriott. I've stayed here before and I chose it again because it was convenient for... More

Was this review helpful? Yes 1
Marriott E, Guest Service Expeditor at New York Marriott East Side, responded to this review

Good afternoon Once again, thank you for the update regarding your recent stay with us. We appreciate you bringing the issues to our attention. However, we would like for you to contact us at your convenience to further discuss these issues or please let us know how we can contact you. Thank you More

Charleston, South Carolina, United States
Top Contributor
64 reviews 64 reviews
26 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for three nights while working with a client. Nice older Manhattan hotel and they have put in a considerable amount of money into the Executive Lounge. This is probably the nicest lounge I have been in within any Marriott in the world. It seems they just reopened it after updating and is very nice. Almost feels like you... More

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Hotel Summarization (Beta)

What travelers say

  • Times Square(20)
  • Great location(11)
  • Very nice(10)
  • Concierge lounge(6)
  • Grand Central(5)
  • Front desk staff(3)
  • Grand Central station(3)
  • Rockefeller Center(3)

Additional Information about New York Marriott East Side

Address: 525 Lexington Avenue, New York City, NY 10017
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — New York Marriott East Side 4*
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Also Known As:
New York Marriott East Side Hotel New York City
Marriott New York City
New York City Marriott
Marriott East Side

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#147 Luxury Hotel in New York City #244 Family Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
Ideally located in Midtown Manhattan, the New York Marriott East Side features spacious guestrooms and suites, a state-of-the-art health club, a stylish concierge lounge and flexible event space. ... more   less 
Number of rooms
646

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