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NH New York Jolly Madison Towers

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22 East 38th Street, Midtown, New York City, NY 10016
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NH New York Jolly Madison Towers
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1,872 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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ohio
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Took my friend for a birthday getaway, concierge was very helpful and polite. Upgraded us for her birthday and first visit to NYC. Hotel was in a great location, right near Grand Central. The room was clean and housekeeping kept it tidy. We were very satisfied with our stay. The fourth floor "red" was a bit interesting when getting ice.... More 

Was this review helpful? Yes
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I really enjoyed to stay your hotel. I want to come back to stay your hotel again! Especially I like your Jr. suite room I stayed room 1450. My room had the Japanese TV channel which I enjoyed also. I will come back there!

Review collected in partnership with NH Hotels

Was this review helpful? Yes 1
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Madison ave is kind far from broadway theater, most theater 42-51 street and 7th -10th ave so if you think going to see few plays really recommend choose near broadway hotel they have more great restaurant at Hell's Kitchen.but a lot of shopping ? On 5th ave? Go for it! Just 1 block to go there! Find food east village... More 

Was this review helpful? Yes 1
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for your comments on TripAdvisor and for choosing the NH Jolly Madison Towers for your stay in New York. Best regards, More 

Cardiff, United Kingdom
Level Contributor
61 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

the hotel is in a good postion to vist NYC, the hotel is clean and offers all that you require for a city trip as your in NYC you dont want to spend much time in a hotel. the only down side is having to pay for WIFI in the modern day you expect all hotels to offer free WIFI.

Was this review helpful? Yes 1
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for your comments and for choosing the NH New York Jolly Madison Towers; we are pleased that you had a satisfactory stay. Best regards, More 

Darwen, United Kingdom
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Not the best hotel but a good night's sleep, clean and a great location. Only missed having a kettle. Air conditioning worked well, windows opened, staff friendly and helpful. Grand central station around the corner, great cafe and dunkin donuts on next Street. Express buses to the airports only 10 minute walk.

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Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for your comments and for choosing our hotel for your stay in New York. We are very pleased that your stay was satisfactory. Best regards, More 

Level Contributor
3 reviews
3 of 5 stars Reviewed 1 week ago NEW

The hotel is located in walking distance from a lot of attractions - Times Square, Empire State Building, Rockefeller Plaza, Grand Central Terminal. We arrived a little earlier than check-in time, but our room was ready. It was a nice spacious room on a high floor with a king bed, and a view of the Empire State Building. Nice big... More 

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Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for choosing the NH New York Jolly Madison Towers for your stay in New York and for your lovely comments. We apologize for the small inconvenience of having a locked mini-bar, we were not aware of it. As for the two bottles of water we will take that suggestion into consideration. Best regards, More 

Canada
1 review
4 of 5 stars Reviewed 1 week ago

My friend and I spent 7 nights here. We requested and got two twin beds. The room, was clean, the beds were comfortable, towels were changed daily and all bathroom fixtures were working except only half the bathtub had a shower door. The staff was friendly and the location was excellent. The hotel is a short walk from Grand Central... More 

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Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for taking the time to write you comments on TripAdvisor and for choosing the NH Jolly Madison Towers for your stay in New York. It is gratifying to hear that you enjoyed your stay and that your needs were met. Best regards, More 

South San Francisco, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago

DO NOT GO THIS HOTEL !!! We visit New York for business with me colleague. We reserve superior room with two twin beds, when we arrive hotel 12pm the guy in front dest (Rocco) told us check in time is 3pm, if we give him 50 dollars, he would give us superior room right away, but we decide to late... More 

Was this review helpful? Yes 1
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, We thank you for your comments. Please allow us to explain that our bed type depends on what is available at check-in; check-in time is at 3:00 p.m., as explained on each confirmation. Upon arrival at the hotel the room category that was reserved for you was not available due to high occupancy. Therefore, the agent offered the... More 

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Gothenburg, Sweden
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

As the majority of the reviews concludes, the location is the best part. The Empire State Building, as well as Times Square, is basically just down the street, and on the way you can find some good places to get a typical, fairly cheap New York breakfast. The staff was very helpful and friendly, the rooms very nothing extra but... More 

Was this review helpful? Yes
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear guest, Thank you for your review on TripAdvisor and for choosing the NH New York Jolly Mdison Towers for your stay in New York. We are happy that you had a satisfactory stay and that your expectations were met. We hope in seeing you again in the near future. Best regards, More 

Castelletto sopra Ticino, Italy
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We spent there 4 nights, with no breakfast. The room was clean and the bed very big (It's not so easy to find a big bed, we found a lot of small beds in our holiday). In the middle of Manhattan near the Empire State Building that you can reach walking.

Was this review helpful? Yes 1
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear guest, Thank you for choosing the NH New York Jolly Madison Towers and for your comments on TripAdvisor. We are very glad that you stay was satisfactory. Best regards, More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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