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NH New York Jolly Madison Towers

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22 East 38th Street, Midtown, New York City, NY 10016
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NH New York Jolly Madison Towers
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NH New York Jolly Madison Towers
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1,632 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Newcastle, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

4th time in NYC and stayed at this hotel at the end of March for 5 nights. Some of the reviews had me a little uneasy but people tend to exaggerate and I wanted to make my own mind up. We got a great deal so it was definitely worth trying - especially with the central location. Check-in was very... More 

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South Shields, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We read a few bad reviews about this hotel and I must say we were not looking forward to our stay. How wrong can you be, we had a very comfortable stay. The only complaint we had was the noise, I don't think the glazing is as good as it could be, also the heating system was very noisy. It... More 

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Was this review helpful? Yes 1
Farnborough, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

3 days with friends at the end ffebuary. We had a corporate fare that land us a very small and tired room, no free wifi. The room had a noisy old heating unit the bed blankets were airplane like, thin and made of fleece. The front desk did not engage at all with the exception of a young gentleman. Great... More 

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1 review
3 of 5 stars Reviewed 1 week ago via mobile

The hotel it's self is very nice and the staff were nice when we got here. Breakfast is not included and I wish it was. When our flight got cancelled the women at the desk was very rude to me and when another couple came I the desk she was very nice. Most of the staff was friendly except for... More 

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Fife,scotland
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We arrived at the hotel at around 2 pm. We greeted by friendly reception staff and given our room keys. We were in room 1070. The room itself was small but suited our needs perfectly as we were only using it as a base to explore New York City. As said in previous reviews the room could do with being... More 

Was this review helpful? Yes 11
A TripAdvisor Member
3 of 5 stars Reviewed 3 weeks ago

Location was great. Need to upgrade; TV, AC/Heating unit, Bathroom. Need to add; Coffee maker, Refrigerator. Housekeeping was good. Some members of the staff very rude, no professional. Need to include free breakfast, because hotel restaurant breakfast very expensive

Review collected in partnership with NH Hotels

Was this review helpful? Yes 3
A TripAdvisor Member
4 of 5 stars Reviewed 3 weeks ago

The breakfast was great. People are extremely friendly and the location is really good! You are in the middle of Manhattan! moReover, the rooms are very nice! You even get the weather forecast of everyday printed in the elevator!

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Was this review helpful? Yes 2
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Great location and good breakfast (23$) but that's about the only thing positive about this hotel. Don't be tricked by the NH brand name. The rooms are not nice (dirty carpet and old furniture) This is nothing like the European hotel branch. I had a horrible stay with security issues (people could enter my room with their key, reception gave... More 

Review collected in partnership with NH Hotels

Was this review helpful? Yes 8
Los Angeles, California
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Still have yet to talk to the front desk, since an African American woman who claimed to work there started standing in the hallways and accussed me of being noisy for seeing what was standing outside of my room. After a horrible night of no peace due to noise due to another's a.c.. I went to the desk 3 times... More 

Review collected in partnership with NH Hotels

Was this review helpful? Yes 3
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I booked the deluxe room for one night for my boyfriends birthday just to get away. I was place on the 17th floor. With a "supposed" view of the city. I saw a couple buildings that was Eh. The hotel was very nice kind of small. Food around was great, Jackson hole is not too far and delivers as well... More 

Was this review helpful? Yes 3
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Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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