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All 453 New York City hotels

Jolly Madison Towers

3.0 of 5 Hotel   |   22 East 38th Street, Midtown, New York City, NY 10016 (Manhattan)
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Ranked #344 of 453 Hotels in New York City
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4 of 5 stars reviewed 2 days ago
Orugco Minneapolis, Minnesota
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1,387 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Minneapolis, Minnesota
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

If you go to New York City for business or pleasure and you do not have a big expense account Jolly Hotel is a place to consider. I have been going to this hotel for twenty years now and can say with honesty that the service and cleanliness is a top priority. Sure since 2008 the De Lux Room no... More

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minneapolis, mn
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My son and I recently stayed at the Jolly Madison Towers in August 2014. I had hesitated briefly because of some negative reviews. However, we got a very nice rate with our airfare and I'm very glad we chose this hotel. When we first arrived we were greeted very warmly by the front desk. We were given our room key... More

Was this review helpful? Yes 1
Hemel Hempstead, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

Stayed at this hotel in August 2014. I can honestly say that in the 11 years since I last stayed at this hotel, (frequent traveler) it has NOT changed one notch. Amazing! There has been little redecoration to the hotel and the bedroom rooms remain simply furnished. On the upside the staff are extremely pleasant and helpful and will go... More

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Hamilton, Canada
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was very comfortable and in an excellent location to walk and view everything in New York!!!! There were plenty of great eateries and coffee shops very close to the hotel. Not a real fancy lobby but the staff are friendly and helpful!!! The rooms are small but they have everything you need!!!

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Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I cannot understand some of the other reviews on this hotel. The location is perfect, the staff are very friendly and helpful, the room was clean and tidy and very comfortable. At one point, our air conditioning stopped working, which we reported, and this was repaired and fully working on our return to the room. The hotel has an excellent... More

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Edmonton, Canada
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Booked at this hotel through a hotwire deal and it was just adequate. It is quite worn down and the carpet is dingy. The staff use some very strong smelling cleaning supplies so if you are sensitive to smells, it might really bother you. The biggest issue with the hotel is that the windows and walls are very thin, and... More

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Txema R, General Manager at Jolly Madison Towers, responded to this review

Dear Guest, Thank you for choosing the NH Jolly Madison Towers Hotel for your stay in New York and for the comments on TripAdvisor. Regarding the smells of the cleaning chemical, I will immediately address the matter and I thank you for bringing it to my attention. The hotel will undergo a total renovations early next year, therefore the noise... More

New York City, New York
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

After deciding to purchase a Mystery deal for a recent weekend staycation, we were provided the Jolly Madison Towers. After checking out the website we noticed the Superior Room we purchased had a decor that really wasn't our preference. But we decided we would not request to change the hotel and stick it out. Well that was DEFINITELY THE RIGHT... More

Was this review helpful? Yes 2
Txema R, General Manager at Jolly Madison Towers, responded to this review

Dear Guest, Thank you for choosing the NH Jolly Madison Towers Hotel for your stay in New York and for posting your wonderful comments on TripAdvisor. I will share your comments with the staff as Customer Satisfaction is of out-most importance and everyday we work to reach that goal with each of our guests. On behalf of myself and the... More

Dublin, Ohio
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 5, 2014

Hotel is perfectly located for New York break. Room was ok but air conditioning was very noisy as unit is within room. Left on while not in room and made room comfortable for sleeping at night with unit switched off. Staff were generally helpful but go for breakfast and it's a completely different story. At $23 if you turn up... More

Was this review helpful? Yes 3
Txema R, General Manager at Jolly Madison Towers, responded to this review

Dear Guest, Thank you for taking the time to write your comments on TripAdvisor and for choosing the NH Jolly Madison Towers Hotel for your stay in New York. I apologize for the inconvenience that you have had, please be assured that this is not the standard of the hotel; normally there is plenty of food available for breakfast I... More

Lebanon, Tennessee
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 3, 2014

Just stayed 4 nights at the Jolly Madison Towers.It was a very clean room,had instant hot water in the shower and sink.The location was great and very close to everything.A really nice dinner "Moonstruck"was just a half block away. The front desk was very helpful as was the bell hops. Can't think of any negative thing to say about this... More

Was this review helpful? Yes 2
Txema R, General Manager at Jolly Madison Towers, responded to this review

Dear Guest, Thank you for taking the time to write your comments on TripAdvisor and for choosing the NH Jolly Madison Towers for your stay in New York. I appreciate your comments which I have shared with the staff; our breakfast might seem to be costly but is a full buffet breakfast with an extensive variety of products. Best regards, More

Nice, France
2 reviews
4 of 5 stars Reviewed July 31, 2014

this was my 2nd trip to NYC and i found the NH Jolly great! Very good location close to Grand Central Station/ Times square and Herald Square !!! The Superior rooms are not renoated but big and clean. Just a little disappoitment on the bathroom which didnt have a refurbishment in a while ... Besides this point ... all was... More

Was this review helpful? Yes
Txema R, General Manager at Jolly Madison Towers, responded to this review

Dear guest, thank you for taking the time to write your comments on TripAdviser and for choosing NH Jolly Madison Towers for you stay in New York. We apologize that you found the rooms outdated, in the near future the property will undergo a total renovation. Best regards, More

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Additional Information about Jolly Madison Towers

Address: 22 East 38th Street, Midtown, New York City, NY 10016
Phone Number:
Location: United States > New York > New York City > Manhattan , Murray Hill
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Jolly Madison Towers 3*
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Also Known As:
Jolly Hotel Nyc
Hotel Jolly Madison New York
Jolly Hotel Madison Towers
Jolly Madison New York
Jolly Hotel New York
Jolly Madison Hotel New York

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