Upon arrival, we were completely ignored at the reception desk whilst the man was just standing there in the doorway of the back office, chatting to a colleague. No one offered to carry our luggage to the 10th floor. The room was NOT one of the refurbished ones that are displayed on the website. Bedroom walls are not exactly soundproof.... More

I've never stayed in a quieter hotel in New York. The renovated rooms and the bathroom in particular are clean and well appointed, and I was very happy with the room and the staff. I think it also depends on your expectations and the price. I booked my room through a fantastic online site with bargains, and I booked it... More

Wasn't sure what to expect due to mixed reviews but had a good stay at the Jolly Madison. The rooms are not all like what you see on the website as only half the hotel has been refurbished but the standard rooms are small but clean and serve there purpose. Once in New York you wont be spending much more... More

Great service, lovely room with large bed - closet with lots of hangers! Ultra modern bathroom, 2 shower heads - smart design. Breakfast in the mezzanine salon is outstanding: cold cuts, home made breads, eggs to order, fresh fruit and interesting fruit juices, spectacular capuccino. My hotel of choice for our weekend stays in NYC. More

We were waiting to check in when a young couple rushed in front of us and demanded a refund due to bedbugs in their room. Needless to say we stayed elsewhere. There are several nice hotels in the immediate area. Beware of this one! More

Nice and clean hotel. My room nicely renovated with a big bathroom and street view. Well located. Friendly people at the front desk. I'll stay again. More

I didn't see any major concerns with this hotel at all. I have to say, for the money, it was the best stay I've had in NYC. Had two days there...recently renovated room was lovely. HUGE bathroom. Tub could have fit two (but we didn't try). Spotless. Maid service was great. We had a problem with the TV volume and... More

I stayed at the hotel just after Christmas and was a bit disappointed. The lobby of the hotel is absolutely horrible, they need a massive reno job here. I was lucky enough to get one of the renovated rooms so that was fairly nice but the HVAC system was not working properly and felt quite warm throughout the night. They... More

I recently stayed at the Jolly Madison for the 2nd time last week and had a pleasant stay. My prior stay at the Jolly was in 2008. Overall, for a clean, basic room on a budget, this is a great mid-town choice. First, the hotel is supurbly located on the corner of 38th and Madison. You can walk most anywhere... More