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Gardens NYC–an Affinia hotel

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215 E 64th Street, New York City, NY 10021
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Gardens NYC–an Affinia hotel
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Gardens NYC–an Affinia hotel
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1,194 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Gardens NYC–an Affinia hotel
See the most recent reviews
Paradise Valley, Arizona
1 review
4 of 5 stars Reviewed 1 week ago

My family of 5 (kids 17,13 and 10) traveled to NYC from AZ for spring break. I did a lot of research to find the perfect place so everyone could have a bed since the kids don't share. I found the perfect place....a very comfortable, spacious 2 bedroom 2 bath w/ kitchen. The service was friendly and accommodating. My only... More 

Was this review helpful? Yes
A_Gardens, Front Office Manager at Gardens NYC–an Affinia hotel, responded to this review

Dear diane t, Reading your comments brings great joy to our entire team. We do make it a point to ensure that our guests have a remarkable stay and reading your feedback it is clear that we came through for your family! We hope to see you again! Warm Regards, Johanna Lopez Director of Front Office More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Amazing staff! We stayed in penthouse 1 and loved it! the decor made you feel like you were in your own NYC apt. We stayed there the night before my young daughters surgery and the staff went above and beyond. Great location. We even had a choice of several local restaurants to order for room service. Can't say enough !... More 

Was this review helpful? Yes
A_Gardens, Front Office Manager at Gardens NYC–an Affinia hotel, responded to this review

Dear karennkylie, Thank you so much for your wonderful feedback! Our team takes great pride in making all of our guests feel right at home and we were pleased to read that this stay was comfortable for both you and your daughter. We hope to see you in the near future! Kind Regards, Johanna Lopez Director of Front Office More 

Pennsylvania
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We were in NYC for a baptism in the upper east side, and found this hotel. The place was beautiful, the rooms much larger than normal, and at bargain prices for NYC. The staff was great - helping with luggage and dealing with our car, and attentive to anything extra we needed. There's no restaurant inside, but with GrubHub you... More 

Was this review helpful? Yes
A_Gardens, Front Office Manager at Gardens NYC–an Affinia hotel, responded to this review

Dear goober58, Thank you for such a great review! Our location is definitely a hidden gem for our guests and I am happy to hear that our team was attentive to your needs. Hopefully we will get to welcome you back in the near future. Best Wishes, Johanna Lopez Director of Front Office More 

San Francisco, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a great hotel if you want to visit NYC, be in the city but away from the hustle bustle of Times Square and other tourist attractions. Very convenient location and a nice fairly quiet--for New York--street. The hotel is more like a lovely apartment building with great service. The rooms are renovated and large. The one bedroom suite... More 

Was this review helpful? Yes 1
Eddie T, General Manager at Gardens NYC–an Affinia hotel, responded to this review

Dear Smartypants870- Thank you for letting us know about your recent visit at Gardens NYC. We appreciate your comments. It is so satisfying to see that we provided you with the experience you were looking to have during your trip to NYC. We are very fortunate that our rooms are very large and provide kitchen space for our guests. It... More 

Moscow, Russia
2 reviews
4 of 5 stars Reviewed 3 weeks ago

All in all it was a good experience. Convenient location and (very) big rooms. However the heating (by a fan-coil machine) made the air in the room very dry. Quite disappointing was somewhat racist attitude by a guy at the reception desk named Kris. Upon learning that I was from Russia he started and continued all the way trying to... More 

Was this review helpful? Yes
Eddie T, General Manager at Gardens NYC–an Affinia hotel, responded to this review

Dear D Shakura- Thank you for telling us about your stay at Gardens NYC. I was pleased to hear that in general you had a very good experience. I certainly apologize if you were in any way made to feel that you were being ridiculed. I am certain that was not Kris' intent. I do hope you will return to... More 

Bourbonnais, Illinois
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What a great stay !! The staff and hotel are top notch !! I hate to leave anyone out but Pedro, Nino and Kris were very exceptional during our trip. There are many nice restaurants (Jackson Hole, Silver Star), little markets and CVS and Walgreens real close by. We shopped at the markets and utilized the Fresh Direct service in... More 

Was this review helpful? Yes 2
Eddie T, General Manager at Gardens NYC–an Affinia hotel, responded to this review

Dear Jeff W- Thank you for letting us know about your experiences at Gardens NYC. It is such a pleasure to hear that we were able to make your stay more enjoyable. Thank you for listing the Team Members that helped to make your stay so successful- I will be certain to pass along your lovely comments. Thank you again... More 

Plainville
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

They made is feel very welcome and they provided anything we needed. The robes were a nice touch. Person and staff were always friendly and flexible to our variable schedule which our daughter was at Sloan Kettering. The man with the hat is always nice and helpful. They also found the best discounts to apply.

Was this review helpful? Yes 1
Eddie T, General Manager at Gardens NYC–an Affinia hotel, responded to this review

Dear Mr. B Stanley- We really appreciate your nice review and comments regarding your stay at Gardens NYC. We understand that it can be stressful when you are traveling for a medical issue and we hope that we were able to remove some of the undue tension. I am glad to hear that the room amenities such as the kitchen... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

For me, it's the best place to be in NYC. Including the rates! The breakfasts we had in the living room, every morning after running in The Central Park, ten minutes walking distance. It was very cold so some nights watch a movie at home was the best!

Was this review helpful? Yes
Eddie T, General Manager at Gardens NYC–an Affinia hotel, responded to this review

Dear Paulo L- Thank you for telling us about your recent visit. We appreciate your kind words and agree that it is quite a wonderful place to call home while you are visiting NYC. We do hope you will come back to see us again very soon. More 

new york
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

When we opened the door to our room we were greeted by a full bank of large windows that overlooked a garden. There were many trees covered in snow. The view made us feel like we were in a country setting. Instead we were in the middle of Manhattan. The room was elegantly furnished in a most modern manner, The... More 

Was this review helpful? Yes
Eddie T, General Manager at Gardens NYC–an Affinia hotel, responded to this review

Dear rvogliano- Your comments regarding your stay are appreciated and truly captured the experience we try to give to all of our guests. Our patio areas behind the hotel certainly give you the feeling that you are not in the middle of the city. Thank you again and we do hope you will return soon to visit with us. More 

Bermuda
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This hotel is in a mainly residential area, so ideal if you are visiting friends or family living locally. I thoroughly recommend it. The rooms are very large with a separate kitchen, and are kept scrupulous clean. The staff are both friendly and helpful, particularly Caprice and Kris. I look forward to the next visit.

Was this review helpful? Yes 1
Eddie T, General Manager at Gardens NYC–an Affinia hotel, responded to this review

Dear GrandmaJ1066- We appreciate your kind words in your review and are so happy to see that we were able to provide you the experience you were looking for in NYC. Thank you for mentioning the Team members, Kris and Caprice, who made your stay so enjoyable. We do hope you will return in the near future. More 

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