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Gardens NYC–an Affinia hotel

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215 E 64th Street, New York City, NY 10021
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Gardens NYC–an Affinia hotel
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Gardens NYC–an Affinia hotel
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1,245 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Flora, MS
Top Contributor
77 reviews 77 reviews
30 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The rooms are spacious and lovely. Very clean and somewhat modern. Nice little kitchen. The staff is super helpful and and nice. Our room had two queen size beds and a sofa. Plenty of room to spread out.

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A_Gardens, Director of Front Office at Gardens NYC–an Affinia hotel, responded to this review

Dear annet108, Thank you for your recent comments! We are happy to see that you enjoyed our accommodations and were so well received by our staff. Should you need any future assistance feel free to contact us. Sincerely, Johanna Lopez Director of Front Office More 

Richmond, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

We were traveling to NY for my daughter's 16th birthday and wanted to make it a very special trip. When I contacted Shefi at the front desk about having a baloon bouquet delivered to our room prior to our arrival, she suggested I email Deanna the office manager. Not only did Deanna make sure the balloons and flowers were in... More 

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A_Gardens, Director of Front Office at Gardens NYC–an Affinia hotel, responded to this review

Dear Barb G, I was delighted to see that you and your daughter enjoyed your stay with us. Our managers, Shefi and Deanna were pleased to assist you and ensure all was arranged for your daughter's special birthday celebration. We hope to see you again in the near future! Warm Regards, Johanna Lopez Director of Front Office More 

Miami Beach, Florida
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

From the moment of entry to the last goodbye I felt as if I was in my second home. After my Saturday evening arrival from JFK through rush hour traffic, my check in was so seamless and so easy it allowed me to unwind and relax so I could acclimate myself to the city. This was my second trip to... More 

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A_Gardens, Director of Front Office at Gardens NYC–an Affinia hotel, responded to this review

Dear cool4lfe, Wow, thank you for sharing such wonderful comments regarding your stay with us! I see that you got to enjoy and use our bikes on this visit. This is a great amenity that many of our guests enjoy using. Please contact us for any assistance you may need in the future! Kind Regards, Johanna Lopez Director of Front... More 

Saline, Michigan
2 reviews
5 of 5 stars Reviewed 1 week ago

i visit nyc semi regularly and this is by far the BEST hotel for me. the accommodations were spacious and clean. the staff is exemplary! any request was honored efficiently and politely. unfortunately i dropped a pair of small earring while i was there. i got home and was missing them. i called the hotel and told them about my... More 

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A_Gardens, Director of Front Office at Gardens NYC–an Affinia hotel, responded to this review

Dear Sheryl P, Thank you for sharing your comments with us! I was happy to hear that our team was able to look further for you and was able to locate one of your earrings. We truly go out of our way to help as best possible. Please do not hesitate to contact us directly should you wish to try... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I would love to recommend this hotel, nice people, efficient, nice room, well situated. However I think the hotel management has to review its WIFI-policy: USD 15/day and unit. For my wife, grandson and myself for four days USD 135! In the lobby it is complementary, but I do not want to sit in my pyjamas in the morning in... More 

Was this review helpful? Yes 1
A_Gardens, Director of Front Office at Gardens NYC–an Affinia hotel, responded to this review

Dear Michael O, Thank you for your feedback, our team truly appreciates all of our guests recommendations and we strive to meet all needs when possible. Yes, our wifi access is complimentary for all guests to use in our lobby area we understand that at times guests may want to opt to have the service in their suites. Though the... More 

South Portland, Maine
Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

For my first time in New York City, this was a wonderful hotel. Friendly staff,central location and plenty of room with outdoor space. spacious rooms very clean and comfortable beds. we plan to make this an annual event.

Was this review helpful? Yes 1
A_Gardens, Director of Front Office at Gardens NYC–an Affinia hotel, responded to this review

Dear debgems, On behalf of our Gardens team, thank you for your recent comments. We certainly hope that this becomes one of many future stays with us here in New York for you. Feel free to contact us directly if you need any assistance with accommodations. Kind Regards, Johanna Lopez Director of Front Office More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

There were a couple little hiccups during our stay at the Gardens Affinia NY, but the wonderful staff made sure we were taken care of as soon as we presented a problem. Especially Kris and Caprice! They got us to where we needed to go and were very personable. Kris even put me in my taxi personally~ what a guy!

Was this review helpful? Yes 1
Eddie T, General Manager at Gardens NYC–an Affinia hotel, responded to this review

Dear Tara H- I was disappointed to hear that there were any "hiccups" during your stay, but certainly happy to hear that they were handled expeditiously and to your satisfaction. I do hope you will come back to see us again soon. A special thank you for recognizing our Team Members that made your stay so memorable. Thank you and... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I stayed at Affinia Gardens after a surgery and my surgery ended early and I needed to check a couple hours early. The front desk staff accommodated us even though they were booked and we actually got upgraded. Our room was so homey and comfortable, it didn't feel like a hotel room at all. We had a balcony off our... More 

Was this review helpful? Yes 1
Eddie T, General Manager at Gardens NYC–an Affinia hotel, responded to this review

Dear Neperf- It is wonderful to hear that your post surgery recovery in the hotel went well and that we were able to offer a comfortable and restful place for you to relax and begin your healing. I was happy to hear that the room didn't even feel like a hotel as we want to ensure that our guests have... More 

Portland
Top Contributor
82 reviews 82 reviews
27 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our first time at the Gardens NYC. Room was very large, with a full kitchen. Was very nice to come back after a long day sightseeing and have a welcoming staff and a very nice room. The uptown area is very quiet, with easy walking access to a number of very nice restaurants. Our morning outing to get... More 

Was this review helpful? Yes
Eddie T, General Manager at Gardens NYC–an Affinia hotel, responded to this review

Dear jrciii- Thank you for your review. We agree that our rooms are certainly spacious and inviting. Our location makes it ideal for both sightseeing or staying in the Upper East Side. We do hope you will come back to see us again soon. More 

USA
Contributor
13 reviews 13 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is my second review of this hotel. Ever since my daughter moved to the Upper East Side two years ago, I have stayed at Gardens NYC every time I visit. While the prices have gone up (like everything else in NY), the hotel remains a great place to stay. The rooms are very large and comfortable, and the full... More 

Was this review helpful? Yes 2
Eddie T, General Manager at Gardens NYC–an Affinia hotel, responded to this review

Dear oltraveler- It was wonderful to see that we have become your "home away from home" when visiting your daughter. We are so pleased to hear that we provide all of the essential elements that you require when you are traveling. We are in the process of reviewing our wifi at the property and corporate level to ensure that we... More 

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Upper East Side
Combining quiet residential neighborhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighborhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
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