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Gardens NYC–an Affinia hotel

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215 E 64th Street, New York City, NY 10021
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Gardens NYC–an Affinia hotel
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Gardens NYC–an Affinia hotel
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1,277 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rochester, New York
1 review
5 of 5 stars Reviewed yesterday NEW

We opened the door to a huge room with lots of windows and a patio!! Also had a kitchen. Everyone was very friendly and helpful. Deanna Coudounas, the Office Manager was very helpful with our reservation and room selection. Pedro Jose Hilario, the Front Desk Manager, was most welcoming. Prior to our arrival, we were sent e-mails, offering assistance with... More 

Was this review helpful? Yes
Province of Buenos Aires, Argentina
5 of 5 stars Reviewed 4 days ago NEW

i stayed for the first time in this hotel. Only good things to tell. Huge rooms very well equiped . A very quiet and tranquil neigborhood, but at the same time strategically located. And something that is key to an excellent stay is the staff and the manager who are always very helpful and well disposed.

Was this review helpful? Yes
Eddie T, General Manager at Gardens NYC–an Affinia hotel, responded to this review

Dear Martin T- Thank you for telling us about your recent stay at Gardens NYC. We are so happy to hear that we met your needs as far as location and facilities as well as your interactions with our Team. I do hope that when your travels bring you back to the states, that you will come back to visit... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Returned to the Affinia Gardens in New York for another stay. Again, I cannot say enough good things about the staff at this hotel. Everyone from the bellmen that greet you, the front desk, room attendants, and Management go beyond their duties to make sure all your needs are met and you are having the best accommodation experience possible. The... More 

Was this review helpful? Yes
Eddie T, General Manager at Gardens NYC–an Affinia hotel, responded to this review

Dear Sandy M- thank you so much for your review of Gardens NYC. It is always a treat when we get a glowing review such as yours. Thank you very much and we do hope you will be coming back to see us again in the near future. More 

Phoenix, Arizona
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Compared to other locations I've stayed with Affinia we were really disappointed. We won't stay again at this location. Cleaning staff were rude on day 1 and day 4. I had prearranged online and then in person for fresh direct before the trip then asked for them to move up delivery date (with 2 days notice) it wasn't delivered early... More 

Was this review helpful? Yes
Eddie T, General Manager at Gardens NYC–an Affinia hotel, responded to this review

Dear Ellen S- Thank you for telling us about your stay. I was disappointed to hear that you had issues with our Housekeeping Department and wish you had brought it to our attention during your stay. I have researched the Fresh Direct comment and cannot find anyone who was assisting you with your date change. I apologize for these issues... More 

Galveston
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I returned to Affinia Gardens and had another quality experience. Huge rooms - if you've stayed in NY, you know this is a rarity. Superb service from a special staff willing to get you whatever you need and often anticipating your needs. This isn't seen everywhere!! I thoroughly enjoyed my 2nd visit to Affinia Gardens!

Was this review helpful? Yes
Eddie T, General Manager at Gardens NYC–an Affinia hotel, responded to this review

Dear Christy B- Your comments are certainly appreciated. We are so happy that you have become a repeat guest with us and we look forward to hosting you when you return again. Our room size is definitely a high point to most of our guests. Thank you again and please hurry back to see us. More 

Bourbonnais, Illinois
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is extremely nice and clean. Close to the park and to ways into the city. The rooms have kitchenettes which come in very handy in that you can shop at the grocery and stores nearby and are able to fix your own meals or snacks at any time of day or night. The hotel is highly recommended, but... More 

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Eddie T, General Manager at Gardens NYC–an Affinia hotel, responded to this review

Dear Jeff W- Thank you for the review of your stay with us and for taking the time to tell us about the Team Members and various departments that made your stay special. Our kitchens are certainly a feature that make traveling easier and with our Fresh Direct packages, it is even easier to have the groceries waiting for you... More 

Brewer, Maine
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

We had a wonderful stay at the Gardens NYC. The employees were all very kind, helpful and informative. The rooms were beautiful and extremely spacious. The patio was amazing, you wouldn't even know you were in the middle of the city!!! Our kids loved it too!!! The location was perfect for us. The hotel is within walking distance to everything!... More 

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Eddie T, General Manager at Gardens NYC–an Affinia hotel, responded to this review

Dear Travel_4_Life_123- Thank you for your review. We are always happy to hear when we have been able to create a wonderful memory for a guest. We appreciate letting us know which Team Members made you stay so memorable and will certainly pass along your comments. I hope you will come back to see us again soon. More 

Boone, Iowa, United States
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

My first visit to NYC was made comfortable and easy thanks to the excellent staff at this hotel. Nigel, Marla, Nino and Krys ensured that we had all the information we needed to go the places we needed, get the items we wanted, and explore the city with confidence. My only possible suggestion is some new wallpaper since some of... More 

Was this review helpful? Yes 2
Eddie T, General Manager at Gardens NYC–an Affinia hotel, responded to this review

Dear Lisa K- So happy to hear that you enjoyed your first trip to the city and that some of our Team Members made your stay extra special. We will be sure to pass along your comments to each of them. Please come back to visit with your sister and we will be happy to show you both a wonderful... More 

Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed at Affinia Gardens for several years now each time we visit NYC, which seems to be each year. Over the years we have gotten to know the hotel personnel and have received nothing but the best and upmost service. Having said that we have observed many times going out if their way to help all the guests.... More 

Was this review helpful? Yes 1
Eddie T, General Manager at Gardens NYC–an Affinia hotel, responded to this review

Dear mg2008- What a lovely review. Thank you for taking time to tell us about your experiences and the Team Members that made your stay so special. We appreciate that you have many choices in the city and have become a loyal guest over the years. We do hope you will come back to see us soon. More 

Florida
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We have been staying at Affinia Gardens many years, and it continues to be a wonderful hotel experience. Reservation process is easy, check-in is seamless. Barely needed to even interact with staff other than with thank you's every single day. The location is, well "location, location, location!"

Was this review helpful? Yes
Eddie T, General Manager at Gardens NYC–an Affinia hotel, responded to this review

Dear starfrien- Thank you for the review of your stay with us. It is such a treat that we have our loyal guests who return to stay with us time and time again. It is a wonderful feeling that we are able to offer the experience you are looking for in your travels. Hurry back to see us again. More 

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