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Doubletree Hotel Metropolitan - New York City

4.0 of 5
569 Lexington Avenue, at East 51st Street, New York City, NY 10022
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Doubletree Hotel Metropolitan - New York City
Ranked #272 of 432 hotels in New York City
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2,110 reviews from our community

Traveler rating
    424
    821
    459
    236
    170
See reviews for
Families
283
 
Couples
583
 
Solo
156
 
Business
423
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Kalamazoo
Top Contributor
52 reviews 52 reviews
11 hotel reviews
Reviews in 24 cities Reviews in 24 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed May 22, 2013 NEW

Great location for visiting Midtown attractions. The only negative is a minor extortion program being foisted on visitors who want to check baggage. A $2 fee per bag is demanded for IN and OUT service by the baggage handlers. Front desk staff simply ignore it all. Asians are charge even more: $5 per bag.

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See 8 more reviews by Patrushka-2010 for New York City
La Quinta, California
1 review
5 of 5 stars Reviewed May 22, 2013 NEW

Stayed for 4 nights at the hotel. Hotels rooms are small (but most are in NY) but they were clean. We got free breakfast at the hotel but found also the best bagel place right behind the hotel on 3rd. But the best service was calling our concierge Susan Browning a few weeks before we got into town and I... More

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Oakton, Virginia
Top Contributor
82 reviews 82 reviews
17 hotel reviews
Reviews in 42 cities Reviews in 42 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed May 19, 2013 NEW

This hotel gets a very good rating because of its location else I would give it an average. The rooms are dark. The rooms are small but normal by New York standards. The parking is $55 - so be prepared. Depending on who you get the staff is either excellent or worthless. Some front desk staff can't even direct you... More

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See 3 more reviews by dpelgrim for New York City
Montreal, Canada
1 review
1 of 5 stars Reviewed May 19, 2013 NEW

This Hotel is very terrible!!! Service is very very bad and they overbook the room and you didn't get what you suppose to reserve! Please don't late check in because you have to do your bed by yourself!

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Los Angeles, California
Top Contributor
57 reviews 57 reviews
15 hotel reviews
Reviews in 27 cities Reviews in 27 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 18, 2013 NEW

Doubletree Metro is a fine Mid town hotel option neStar Park Avenue, Rockefeller Center and Grand Central Terminal. It's just ten minutes to Broadway. The good: Staff was friendly and efficient. Room on 17th floor was quiet. King bed was comfortable. On-site business center, sundry's shop and bar were all convenient. The neutral: Rooms were manhattan small but functional. Property... More

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See 3 more reviews by Spi-kids_LA for New York City
Greenville, South Carolina
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 18, 2013 NEW

Hotel is in a great east side location and very close to several landmarks (Rockefeller Plaza, Grand Central, Central Park, etc.). Bathrooms are a bit small but the beds are very comfortable and clean. I'm typically loyal to Marriott but when unavailable, would be comfortable staying here again.

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Irvine, California
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 17, 2013 NEW

This Doubletree seems to have been refurbished not long ago and it's generally in good condition. It's a little tired around the edges if you look for it, but really it's fine and nicely styled. I stayed in two rooms here and both were decent size for New York. Has all you need for business travel. 24-hour Duane Reade next... More

Was this review helpful? Yes 1
See 2 more reviews by TVH350 for New York City
MitzieS_13, Front Office Manager at Doubletree Hotel Metropolitan - New York City, responded to this review
May 18, 2013

Dear TVH350, Thank you for sharing your experience with us. We greatly appreciate your comments. We can assure you that we are a 100% non-smoking property. We look forward to many more future visits! Thank you for choosing Doubletree by Hilton Metropolitan. More

New York City, New York
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 17, 2013 NEW

I thought I was entering a first class hotel and I was willing to pay a high price for the room. I was very disappointed. No free coffee- that would seem simple enough. No free wifi- give me a break. I would think that for the price of the room that at least one could have free wifi.

Was this review helpful? Yes 1
MitzieS_13, Front Office Manager at Doubletree Hotel Metropolitan - New York City, responded to this review
May 18, 2013

Dear Laurie 3522, Thank you for sharing your experience with us. You can enjoy free WIFI in our Lobby, we also have a Business Center with complimentary internet that is opened 24 hours. Your feedback is greatly appreciated. Thank you choosing Doubletree by Hilton Metropolitan. More

Seattle, Washington
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 17, 2013 NEW

Second stay here - it's preferred by my corporate travel group. It'll take some time to shake the shudder-inducing very private noises of my neighbors that I've been treated to in stereo. There is zero sound privacy in the hall, between rooms. I never want to know this much about anyone's sinus problems...or romantic life. The hotel reportedly had a... More

Was this review helpful? Yes
MitzieS_13, Front Office Manager at Doubletree Hotel Metropolitan - New York City, responded to this review
May 18, 2013

Dear PleeSeattle, Thank you for sharing your experience with us. Please accept my apologies, I am sorry you did not enjoy your stay. Your feedback is greatly appreciated. Thank you for choosing Doubletree by Hilton Metropolitan. More

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 16, 2013

After being moved from another awful hotel this was heaven! The reception had a lovely smell as soon as you entered and the staff were friendly and polite. The rooms were clean and kept in a good condition. The bedding was very comfortable and even though we were in a standard room the bed was huge! I would highly recommend... More

Was this review helpful? Yes 1
MitzieS_13, Front Office Manager at Doubletree Hotel Metropolitan - New York City, responded to this review
May 18, 2013

Dear PP13186338, We are glad to hear you had a pleasant stay! The lovely scent in our Lobby comes from the company; Scent Air. Look them up and you too can enjoy our lovely scents at home, simply log on to scent air. com and enjoy! We look forward to many more visits! Thank you for choosing Doubletree by Hilton... More

Pod 51
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Hotel Summarization (Beta)

What travelers say

  • Great location(81)
  • Times Square(51)
  • Very clean(49)
  • Subways stations(47)
  • Grand Central(27)
  • Rooms are small(14)
  • Cafe next door(13)
  • Really nice(11)
  • King size bed(9)
  • Very good(8)

Additional Information about Doubletree Hotel Metropolitan - New York City

Address: 569 Lexington Avenue, at East 51st Street, New York City, NY 10022
Phone Number:
Region: United States > New York > New York City
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Suites Wheelchair access
Hotel Style:
#133 Luxury Hotels in New York City
#240 Family Hotels in New York City
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
DoubleTree by Hilton Metropolitan New York City is a modern, landmark hotel conveniently located on Lexington Avenue at 51st Street, in the heart of Midtown’s luxurious East Side. The contemporary hotel recently completed a $25 million dollar revitalization project which included all-new guestrooms, suites and meeting space. With it’s ideal Midtown location, the hotel is steps from fashionable Park Avenue, Fifth Avenue shopping, Bloomingdales, the United Nations and many upscale boutiques. Times Square, Broadway theaters, Rockefeller Center, Radio City Music Hall, Central Park, St. Patrick’s Cathedral and The Museum of Modern Art are all within walking distance. Grand Central Terminal and all major subway lines are just a few blocks from the hotel. Penn Station/Madison Square Garden and Port Authority Bus Terminal are accessible via quick taxi ride and the hotel is convenient to all (3) area airports.Each of the hotel’s 764 brand-new guestrooms (including 22 suites) features all-new carpeting, furniture and wall treatments plus brand-new bathrooms. Modern in-room amenities include high-speed Internet access, Sweet Dreams by Doubletree Sleep Experience, 37-inch flat-screen television, MP3 connectivity and brand-new work desk with ergonomic chair. Onsite hotel amenities include a newly renovated lobby with spacious seating area, trendy Met Bar lobby lounge, Met Grill (open for breakfast), room service, complimentary 24-hour Fitness Center, complimentary 24-hour business center, Concierge/Theater Ticket Desk, gift shop, salon and barber shop – all onsite. The hotel has 14,000 square feet of brand-new event space. The hotel is 100% non-smoking. Self & valet parking is available. The hotel allows pets, with a $50 pet surcharge per stay (under 60 lbs). 24-hour Security onsite. ... more   less 
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Also Known As:
Doubletree New York City
Doubletree Metropolitan Hotel
New York City Doubletree
Doubletree Metropolitan
Doubletree Metropolitan New York
Doubletree Metropolitan Hotel New York City

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Doubletree Hotel Metropolitan - New York City
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