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All 446 New York City hotels

Doubletree Hotel Metropolitan - New York City

4.0 of 5 Hotel   |   569 Lexington Avenue, at East 51st Street, New York City, NY 10022 (Manhattan)
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Doubletree Hotel Metropolitan - New York City
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Ranked #291 of 446 hotels in New York City
A recent review
4 of 5 stars reviewed 2 days ago
donnaj1 wales
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2,944 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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wales
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Ideally located for exploring New York the hotel was clean and perfect for what we needed. Only small criticism that the reception staff were not very friendly and the drinks extortionately expensive. But aside from these two things can't fault the hotel. Perfectly placed for exploration of the area and free wifi in lobby.

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Chicago, Illinois
Contributor
17 reviews 17 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We were there 4/12-15th. We got there at 10am and we had to put our bags into storage at the hotel because our room was not ready. We came back at 2:30pm and we got a nice room even though there was a 2 1/2" gap from the floor to the threshold. And our door lock came out in my... More

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Cary, North Carolina
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 days ago NEW

Recently acquired as I understand it, not Hilton standard. Breakfast situation confusing, lifts slow. Staff friendly enough, but clearly needs additional work and investment to bring to Hilton Standard, and I am comparing with Hilton Garden Inn's which I have stayed in frequently.

Review collected in partnership with DoubleTree by Hilton

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Belfast, United Kingdom
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Price was great for the city and it was really easy walking distance to a lot of places such as central station and Rockefeller Center. WiFi is expensive but free to use in lobby, because of this was hard to find a seat in lobby. Our room was right above a fire station so could be quite loud, but so... More

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West Hartford, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The Metropolitan is an old friend that had frankly seen better days. To my great delight, Doubletree has tastefully revived the hotel, finding a contemporary expression of all the style and elegance it once had, with the overall experience worthy of a Mad Men episode. I look forward to my next stay...

Review collected in partnership with DoubleTree by Hilton

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Cambridge, MA, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Excellent room layout, execution of furnishings and most facilities. Requested quiet room and it was. Biggest complaint was very poor lighting for reading in bed! Main problem was room too warm at night. Finally solved 2nd and last night with fan provided and engineer opening window. CARELINE gets overloaded and not answered without even a recorded robot offering an alternative... More

Review collected in partnership with DoubleTree by Hilton

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GATESHEAD UK
1 review
4 of 5 stars Reviewed 3 days ago NEW

Ww had a room on 10th floor it was fine clean and a decent sixe. bed could be changed daily if you wished and towels and toiletries topped up too. nice staff. the continental breakfast was fine good choice extra if you required hot food. no coffee maker in room -0 so take your own. Very comfortable bed. great location... More

Review collected in partnership with DoubleTree by Hilton

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Boston, MA
Top Contributor
71 reviews 71 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is a very nice hotel in a good location for what I needed in NYC. I wish the rooms had a little bit more breathing room, as they didn't waste an inch when planning out the beds, desk, walls, doors, etc. For the price of the rooms, you would think either breakfast or wifi could be included - but... More

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Nadria B, Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Dear MarklnBoston10, Thank you for staying with us and leaving your feedback. I am will share your comments with my team for their consideration. Thank you for staying with us. Nadria Buchanan- Guest Experience Manager More

New York City, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Our stay was excellent all around. This was the best rate we could find, and our queen size reservation was upgraded to king size upon arrival. The room was nicely decorated and we had a good view. The linens were soft and the toiletries samples were actually decent. we had to call a service tech for the TV, and he... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Nadria B, Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Lissette V, Thank you for the wonderful review. We appreciate the feedback and hope to see you for future visits. Thank you for staying with us. Nadria Buchanan- Guest Experience Manager More

New York City, New York
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The location is good but the whole lobby layout if awkward. It feels like the hotel was retrofitted into a building with a different occupancy. You have to go up and down these small ill placed stairs. The lobby bar couldn't be less interesting, again feels like an afterthought. The real problem are the beds. I say this off my... More

Was this review helpful? Yes
Nadria B, Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Len181, Thank you for sharing your thoughts with us. I am sorry that you were disappointed with the layout of our lobby and the comfort of your bed. We will keep your comments in mind as we strive to improve the services we provide. Nadria Buchanan- Guest Experience Manager More

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Hotel Summarization (Beta)

What travelers say

  • Great location(64)
  • Times Square(42)
  • Very clean(35)
  • Subways stations(33)
  • Grand Central(20)
  • Cafe next door(8)
  • Rooms are small(8)
  • Really nice(6)
  • King size bed(4)

Additional Information about Doubletree Hotel Metropolitan - New York City

Address: 569 Lexington Avenue, at East 51st Street, New York City, NY 10022
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#145 Luxury Hotel in New York City
#239 Family Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Doubletree Hotel Metropolitan - New York City 4*
Official Description (provided by the hotel):
DoubleTree by Hilton Metropolitan New York City is a modern, landmark hotel conveniently located on Lexington Avenue at 51st Street, in the heart of Midtown’s luxurious East Side. The contemporary hotel recently completed a $25 million dollar revitalization project which included all-new guestrooms, suites and meeting space. With it’s ideal Midtown location, the hotel is steps from fashionable Park Avenue, Fifth Avenue shopping, Bloomingdales, the United Nations and many upscale boutiques. Times Square, Broadway theaters, Rockefeller Center, Radio City Music Hall, Central Park, St. Patrick’s Cathedral and The Museum of Modern Art are all within walking distance. Grand Central Terminal and all major subway lines are just a few blocks from the hotel. Penn Station/Madison Square Garden and Port Authority Bus Terminal are accessible via quick taxi ride and the hotel is convenient to all (3) area airports.Each of the hotel’s 764 brand-new guestrooms (including 22 suites) features all-new carpeting, furniture and wall treatments plus brand-new bathrooms. Modern in-room amenities include high-speed Internet access, Sweet Dreams by Doubletree Sleep Experience, 37-inch flat-screen television, MP3 connectivity and brand-new work desk with ergonomic chair. Onsite hotel amenities include a newly renovated lobby with spacious seating area, trendy Met Bar lobby lounge, Met Grill (open for breakfast), room service, complimentary 24-hour Fitness Center, complimentary 24-hour business center, Concierge/Theater Ticket Desk, gift shop, salon and barber shop – all onsite. The hotel has 14,000 square feet of brand-new event space. The hotel is 100% non-smoking. Self & valet parking is available. The hotel allows pets, with a $50 pet surcharge per stay (under 60 lbs). 24-hour Security onsite. ... more   less 
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Also Known As:
Doubletree New York City
Doubletree Metropolitan Hotel
New York City Doubletree
Doubletree Metropolitan
Doubletree Metropolitan New York
Doubletree Metropolitan Hotel New York City

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