We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Doubletree Hotel Metropolitan - New York City

4.0 of 5 569 Lexington Avenue, at East 51st Street, New York City, NY 10022
Hotel deals
Hotel website
Special Offer
NYC Winter Sale from $109
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Doubletree Hotel Metropolitan - New York City
Professional photos View all
Browse nearby
Doubletree Hotel Metropolitan - New York City
Write a Review

2,101 reviews from our community

Traveler rating
    573
    832
    439
    171
    86
See reviews for
416
626
118
551
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (375)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (2101)
  • Mar-May only
    (435)
  • Jun-Aug only
    (558)
  • Sep-Nov only
    (644)
  • Dec-Feb only
    (464)
All months
Forked River, New Jersey
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel is nice we enjoyed our stay. The rooms are clean and comfortable.It is an easy walk to Rockefeller Center, Park Ave and 5th Avenue.The chairs in the bar are getting a little worn but are comfortable.My only complaint is that the woman at the front desk was exceedingly grumpy. It was like you were an annoyance to her... More 

Was this review helpful? Yes
Dubai, United Arab Emirates
Senior Contributor
45 reviews 45 reviews
34 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This is the second time I've stayed at the Doubletree Metropolitan, the previous time was back in 2008 and to be honest nothing has changed since that visit. I booked this hotel through Hotwire and was pleased that the hotel were able to accommodate my email request for a king bed and cot for my 1 year old. I also... More 

Was this review helpful? Yes
Sacramento, CA
Contributor
15 reviews 15 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel itself is located wonderfully, a walk away from Central Park, Times Square, Rockefeller Plaza and more and close to many subway stops. It is clean, well appointed and I didn't feel the room was small as some other reviewers have mentioned. My husband and I both had a big suitcase each and felt we had plenty of room... More 

Was this review helpful? Yes
Key west
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed at the Doubletree Metropolitan in 2011. Had an incredible experience! Customer service was top-notch! Much to my regret, a couple of years later I stayed at a different hotel just for something different. Big mistake! This year I went back to the Doubletree Metropolitan once again, and was not disappointed! They really know how to treat their guests! Great... More 

Was this review helpful? Yes
Salt Lake City, Utah
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 4 days ago NEW

The hotel was in a great location and was reasonably updated inside the room but the hotel is incredibly noisy. We were on the 8th floor and there were a ton of kids which I understandis beyond the hotel's control but all three nights we stayed I could hear children screaming and worse yet - every time someone shut their... More 

Was this review helpful? Yes
Miami Beach, Florida
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great location, great staff (Silvia at the front desk gave me an early check-in and upgrade!) and incredibly clean - I mean SPOTLESS. This is my new go-to hotel in NYC. The IKEAish furniture is perfect - efficient storage, desk, good desk chair, great lamps and comfy bed. Very quiet except when the maid squad is at work in the... More 

Was this review helpful? Yes
pittsburgh, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Great Location for NYC during the holidays. Close to subway or walking distance to all major attractions. The hotel was clean and quiet - just what we expect from a Doubletree. Very happy with our experience.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Lexington, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

This hotel was a big disappointment. Only stayed one night and then left. Not up to par with the other DoubleTree hotels where I have stayed. Lobby area was nice but the rooms were not good. Need to step up their game quite a bit.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Aurora, Illinois
1 review
1 of 5 stars Reviewed 5 days ago NEW

I have stayed at this hotel many times, and this stay will be the last. I frequent Hilton hotels and the treatment by the staff was overall poor. My first interaction was regarding the room assigned me, and the fact that it could not be changed because "i picked it". Upon arriving to my room, the luggage cart was blocking... More 

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

The hotel was in a great location with lots of options for food. The room was clean and comfortable. The service was very accommodating, and the staff was always pleasant. Leilani and Vicki at the front desk were wonderful!

Was this review helpful? Yes
nycdtdt, Guest Relations Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Dear Susan D: It's wonderful to hear you enjoyed your stay with us! Leilani and Vicki are true stars. Thank you for your great comments and feedback on our services and accommodations. We appreciate them very much. We look forward to your next stay with us! Best Regards, Kim Ng, Guest Experience Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Doubletree Hotel Metropolitan - New York City? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Great location(13)
  • Times Square(10)
  • Subways stations(9)
  • Very clean(7)

Additional Information about Doubletree Hotel Metropolitan - New York City

Address: 569 Lexington Avenue, at East 51st Street, New York City, NY 10022
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Doubletree Hotel Metropolitan - New York City 4*
Number of rooms: 764
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Cheap Tickets, Expedia, Hilton Hotels, HotelTravel.com, HostelBookers, Orbitz, Travelocity, Hotels.com, Agoda, getaroom.com, Odigeo, TripOnline SA and Tingo so you can book your Doubletree Hotel Metropolitan - New York City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree New York City
New York City Doubletree
Doubletree Metropolitan New York
Doubletree Metropolitan Hotel New York City
Hotel Style:
#154 Luxury Hotel in New York City
#203 Family Hotel in New York City
#239 Romantic Hotel in New York City

554 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (198)
Viewed
Dining (1)
Viewed
Hotel & grounds (40)
Viewed
Room/suite (78)
Viewed
View from room (16)
Viewed
Bathroom (36)
Viewed
Other (27)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (291)
Viewed
Amenities (74)
Viewed
King Suite with Balcony (58)
Viewed
One Queen Guest Room (43)
Viewed
Restaurants and Bars (29)
Viewed
The Hotel (40)
Viewed
Two Double Beds Guest Room (47)

Management photos: Courtesy of the property manager

Viewed
All management photos (66)
Viewed
Hotel & grounds (17)
Viewed
Room/suite (15)
Viewed
View from room (1)
Viewed
Business center/function rooms (3)
Viewed
Dining (1)
Viewed
Bathroom (3)
Viewed
Other (26)
Hotels you might also like...
Check In Check Out
Price Your Stay

Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood