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Doubletree Hotel Metropolitan - New York City

4.0 of 5 569 Lexington Avenue, at East 51st Street, New York City, NY 10022
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Doubletree Hotel Metropolitan - New York City
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Doubletree Hotel Metropolitan - New York City
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1,920 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brisbane, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed today NEW

This is a great hotel if you want a luxe room for less. Couldn't fault the service. The Breakfast offering was average. But you are in New York you probably dont want the standard Breakfast anyway. I booked through hotel tonight app and got a ripper rate I think if you use the code kledger you get a $25USD credit... More

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New Braunfels, Texas
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed yesterday NEW

Hotel is very convenient to the subway, but that's pretty much where my positives end. Very average service. Hallways had a dorm like feel. Rooms were not generous at all. Basic accomodations pretty much all around. For a more "no-frills" tourist need, this might be an option if a good price can be found, otherwise, I would suggest looking further.... More

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1 review
4 of 5 stars Reviewed yesterday NEW

Pleasantly surprised at how quiet our room was. We didn't face the street so that helped. Comfy beds...clean bathroom..Great to relax in after a day in NYC !! The staff was very helpful front door guys fun and helpful Porters always on the spot if you needed one. I would stay there again. Booked through NYC trip.com

Review collected in partnership with DoubleTree by Hilton

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Saint Clair Shores, Michigan
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

Overall, the hotel was clean and the furnishings and fixtures were fine. My room was too warm for my liking but their HVAC system is only capable of one setting building wide. Since they had the heat on in the building I could not lower the temperature in my room below 72. When I called they quickly sent a polite... More

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Nadria B, Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Dear Joe3cpa, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we’re very sorry for the issues with your room and the noise that you experienced during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

A lovely modern hotel located right in the heart of the city, the decor is tasteful and rooms are of a comfortable size considering this is NYC the only downside is that the bathroom is a tad on the small size but was nothing to put us off coming back again.

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Nadria B, Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Dear Ravelle B, Thank you for taking the time to submit a review. I am very happy to know that you were pleased with the aesthetics of our hotel and our spacious guest rooms. Thank you for staying with us and we hope to see you the next time you are in town. Nadria Buchanan- Manager on Duty More

Quebec City, Canada
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

Great location. On subway line and near Rockefeller center. Quiet. Did not hear the traffic. I thought the room was ordinary considering the price paid. No coffee machine, free wireless internet or fridge in the room. Long elevator wait as it seems only 2 elevators working out of 4 during our 3 day stay. Staff were very helpful with luggages... More

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Nadria B, Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Dear Jose1111, We appreciate the feedback. We will keep you comments in mind as we continually try to improve the offerings of our hotel We hope to see you again so that you can let us know how we are doing. Nadria Buchanan- Manager on Duty More

1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

My wife and I love New York City and we would never stay anywhere else but the Doubletree Hilton Metropolitan during one of our several weekends there throughout the year. It simply doesn't get any better. We highly recommend it!

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Nadria B, Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Dear Eddiedeedee, Thank you for the remarkable feedback. It is always a pleasure to know that our guests are wowed by the services and hospitality provided at our hotel. We look forward to many more visits. Thank you for staying with us. Nadria Buchanan- Manager on Duty More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband and I have stayed at this hotel about 4 times now. It is the only one we stay at in the city. We love the convenience of the subway stop right next to the hotel and the staff there is so friendly! The rooms themselves are amazing! So comfortable! I have never once had a problem. The breakfast... More

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Nadria B, Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Dear Emily K, Thank you for taking the time to share your thoughts. We truly appreciate the kind feedback and the recommendation. We certainly look forward to future visits. Nadria Buchanan- Manager on Duty More

1 review
4 of 5 stars Reviewed 4 days ago NEW

We had a lovely and very clean renovated room and all of the employees were extremely polite and eager ti please. The location is fantastic--right in the middle of New York so easy to walk to most places..

Review collected in partnership with DoubleTree by Hilton

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Nadria B, Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Dear FCian, Thank you for staying with us on your most recent visit to the Big Apple. We are elated that you had a lovely stay and we hope to see you for many more visits. Nadria Buchanan- Manager on Duty More

1 review
5 of 5 stars Reviewed 4 days ago NEW

This is an excellent hotel, and you won't find a better value in NYC. The Double Tree is very close to Central Park, and a short walk to Times Square. There is a subway stop right next to the hotel that can take you anywhere you want to go. Since this hotel is only one stop from Grand Central terminal,... More

Review collected in partnership with DoubleTree by Hilton

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Hotel Summarization (Beta)

What travelers say

  • Great location(13)
  • Times Square(10)
  • Subways stations(9)
  • Very clean(7)

Additional Information about Doubletree Hotel Metropolitan - New York City

Address: 569 Lexington Avenue, at East 51st Street, New York City, NY 10022
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Doubletree Hotel Metropolitan - New York City 4*
Number of rooms: 764
Reservation Options:
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Also Known As:
Doubletree New York City
New York City Doubletree
Doubletree Metropolitan New York
Doubletree Metropolitan Hotel New York City

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