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All 451 New York City hotels

Doubletree Hotel Metropolitan - New York City

4.0 of 5 Hotel   |   569 Lexington Avenue, at East 51st Street, New York City, NY 10022 (Manhattan)
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64%
Ranked #292 of 451 hotels in New York City
A recent review
4 of 5 stars reviewed yesterday
MichaelA51 Amarillo, Texas
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3,116 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (434)
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English first
Amarillo, Texas
Contributor
15 reviews 15 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

My family and daughter's family both stayed here a total of 4 nights each. Rooms are slightly larger than average and have been upgraded recently. The front desk people were very helpful and courteous. The bellmen and doormen were extremely helpful, knowledgable, and courteous. No coffee makers in room but Cafe Metro next door is excellent for coffee, snacks, or... More

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Essex, Vermont
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

The rooms were recently renovated, clean and comfortable with a mid century flair. The rooms were larger than the new NYC hotel rooms. The only drawback with the room was the full sized beds- just too small for a taller guest. The staff was very good and helpful. I will stay here again if I don't have to share a... More

Review collected in partnership with DoubleTree by Hilton

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Plymouth
Contributor
16 reviews 16 reviews
16 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed yesterday NEW

Don't think of this as a 'Hotel', it’s a bed factory in the middle of the factory of Manhattan with hundreds of rooms. If you want the personal touch, get real and a bigger budget. That said, this is still only good value at a discounted rate. Groupon, for instance do discounted rates, free wifi and a complimentary drink in... More

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Kingwood
1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

Construction next door - jack hammers from morning to evening. This was not mentioned during booking or check in. The noise made staying in the room for more than :10 minutes unbearable. If you plan to be gone from your room the entire day, this is a good deal for NYC. Just a fair warning from a fellow traveler, because... More

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Nadria B, Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Dear MIxitup44, Thank you for taking the time to share your experience with us. We apologize for the noise disturbance with the construction in the garage. We ask for the patience of our customers while this is being done. The renovation is actually not being done in our hotel it is being done in the garage next door. We hope... More

Philadelphia, Pennsylvania
Top Contributor
67 reviews 67 reviews
46 hotel reviews
41 helpful votes 41 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

This is an overpriced hotel in midtown with poor service. While I have stayed at many other Hilton/Doubletree properties in NY, this is one of the worst: 1. The TV in my room would go off by itself in the middle of the night 2. Supposedly I got an upgrade but it was a regular Doubletree room 3. There is... More

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Nadria B, Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Dear Lenusvyat, Thank you for taking the time to share your experience with us. I apologize for the poor service experience you had at our hotel. This is not the kind of service that we want our valued guest to have . We will certainly address all the issues that you have mentioned. Thank you for staying with us and... More

GTA, Canada
1 review
4 of 5 stars Reviewed 2 days ago NEW

I would stay here again! Great hotel, close to everything, depending on how you view New York! We're walkers so it was convenient for us, especially with a first time visitor to NYC traveling with us. If you;re not a walker, 51st street station is right there or one of the doormen would be more than happy to hail a... More

Review collected in partnership with DoubleTree by Hilton

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Nadria B, Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Dear Ina R, I am very happy to know that you had a great stay with us and to know that the location of our hotel was convenient toy your needs. Thank you for staying with us and we hope to see you for future visits. Nadria Buchanan- Manager on Duty More

Santo Domingo, Dominican Republic
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Location: The hotel is located on 51st and Lexington, very good location for tourism, shopping and business. There is a Subway station is within 50ft from the lobby, along with a cafeteria for breakfast and a Duane Reade. Price: This hotel consistently has one of the most competitive price/quality in the area. This was my second stay this year in... More

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Nadria B, Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Dear Pmf81, Thank you for the detailed review on your most recent stay. We thank you for the return visit and are very happy to know that you enjoyed both visits. We will certainly keep your comments regarding the color of the carpet in mind as we continually try to improve our product. We would be humbled to have you... More

1 review
5 of 5 stars Reviewed 2 days ago NEW

The hotel is in a great location next to many subway stations and extremely easy to walk around or hail a cab. Close enough to everything you needed, yet very quiet to get a good night's sleep. The condition of the hotel is well maintained and very modern. The room was extremely clean and spacious especially in regards to NYC... More

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Nadria B, Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Dear Erika L, We are very elated to know that you were pleased with the amenities of the hotel, cleanliness of your room and the friendliness of the staff. We appreciate the kind comments regarding the lovely service you received from Vicki. We will certainly share them with with her. We hope to see you for many more stays so... More

Homestead, Florida
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

The hotel has a trendy look & feel in a great location off of 51st & Lexington. Subway right on the corner which makes it super convenient. Lobby was always bustling with people regardless of the time. Staff was always courteous, friendly & happy to serve. Karen at the front desk was great getting our issues resolved. First room was... More

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Nadria B, Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Dear Carla B, I just wanted to thank you for taking the time to submit your review with us. We are happy that you overall stay with us was a great experience. I am happy that our staff was prompt in responding to your needs. I will share your kind comments with Karen as well. Thank you for staying with... More

Binghamton, United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

This hotel was disappointment, from their rude staff to the super cramped rooms. Free breakfast is a joke in that in entitles you to minimal items from the buffet. For all the nights I spend on the road, I would expect a less stingy attitude from Hilton as I am very loyal to their brand. And where are the art... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Nadria B, Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Dear Tobe F, I would like to apologize on behalf of my team and myself for the inconvenience you experienced during your stay with us. I truly appreciate your loyalty and this is not the kind of service that we want to provide for our valued guests. We hope that you will consider granting us another opportunity to better serve... More

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Hotel Summarization (Beta)

What travelers say

  • Great location(54)
  • Times Square(36)
  • Very clean(30)
  • Subways stations(28)
  • Grand Central(17)
  • Rooms are small(7)
  • Cafe next door(6)
  • King size bed(4)

Additional Information about Doubletree Hotel Metropolitan - New York City

Address: 569 Lexington Avenue, at East 51st Street, New York City, NY 10022
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Doubletree Hotel Metropolitan - New York City 4*
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Also Known As:
Doubletree New York City
New York City Doubletree
Doubletree Metropolitan New York
Doubletree Metropolitan Hotel New York City

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style
#145 Luxury Hotel in New York City #230 Family Hotel in New York City #234 Romantic Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
DoubleTree by Hilton Metropolitan New York City is a modern, landmark hotel conveniently located on Lexington Avenue at 51st Street, in the heart of Midtown’s luxurious East Side. The contemporary hotel recently completed a $25 million dollar revitalization project which included all-new guestrooms, suites and meeting space. With it’s ideal Midtown location, the hotel is steps from fashionable Park Avenue, Fifth Avenue shopping, Bloomingdales, the United Nations and many upscale boutiques. Times Square, Broadway theaters, Rockefeller Center, Radio City Music Hall, Central Park, St. Patrick’s Cathedral and The Museum of Modern Art are all within walking distance. Grand Central Terminal and all major subway lines are just a few blocks from the hotel. Penn Station/Madison Square Garden and Port Authority Bus Terminal are accessible via quick taxi ride and the hotel is convenient to all (3) area airports.Each of the hotel’s 764 brand-new guestrooms (including 22 suites) features all-new carpeting, furniture and wall treatments plus brand-new bathrooms. Modern in-room amenities include high-speed Internet access, Sweet Dreams by Doubletree Sleep Experience, 37-inch flat-screen television, MP3 connectivity and brand-new work desk with ergonomic chair. Onsite hotel amenities include a newly renovated lobby with spacious seating area, trendy Met Bar lobby lounge, Met Grill (open for breakfast), room service, complimentary 24-hour Fitness Center, complimentary 24-hour business center, Concierge/Theater Ticket Desk, gift shop, salon and barber shop – all onsite. The hotel has 14,000 square feet of brand-new event space. The hotel is 100% non-smoking. Self & valet parking is available. The hotel allows pets, with a $50 pet surcharge per stay (under 60 lbs). 24-hour Security onsite. ... more   less 
Number of rooms
764

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