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All 451 New York City hotels

Doubletree Hotel Metropolitan - New York City

4.0 of 5 Hotel   |   569 Lexington Avenue, at East 51st Street, New York City, NY 10022 (Manhattan)
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64%
Ranked #290 of 451 hotels in New York City
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3,257 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (433)
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English first
1 review
5 of 5 stars Reviewed today NEW

The hotel is in a great location next to many subway stations and extremely easy to walk around or hail a cab. Close enough to everything you needed, yet very quiet to get a good night's sleep. The condition of the hotel is well maintained and very modern. The room was extremely clean and spacious especially in regards to NYC... More

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Homestead, Florida
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 of 5 stars Reviewed yesterday NEW

The hotel has a trendy look & feel in a great location off of 51st & Lexington. Subway right on the corner which makes it super convenient. Lobby was always bustling with people regardless of the time. Staff was always courteous, friendly & happy to serve. Karen at the front desk was great getting our issues resolved. First room was... More

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Honolulu, United States
1 review
5 of 5 stars Reviewed yesterday NEW

All the comforts of a busy metropolitan hotel with friendly helpful associates. The room was comfortable and for as busy as and noisy as New York is the hotel is very quiet and comfortable. The warm cookies are a wonderful touch at check in and it gose a long way pleaseing three little boys 9 and under. that is a... More

Review collected in partnership with DoubleTree by Hilton

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Midlothian, United States
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I use the Doubletree Metropolitan every time I travel to NYC. The location is superb, the staff is terrific and accommodating, and I've never had a bad experience there. This past weekend when I got there I was told I would have an upgraded room -- that's not all that unusual; I never request one, don't expect one, but it's... More

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Millersburg, Ohio
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW

Stayed here this past weekend for the third time. For a large hotel in "The Big Apple", they really get the small details of customer service. Even the housekeepers seemed to be tuned in to giving great customer service. A lady named Pulmatie went above and beyond in making sure she worked around our schedule to get our room cleaned.... More

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Edison, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel staff are helpful and friendly. The room and hotel are neat , very clean and orderly. Location of the hotel is near attractions such as Central Park, Museums, Broadway shows and shopping. I have stayed at this hotel several times and service is always great as is professional attitude of the staff. I would recommend this hotel to... More

Review collected in partnership with DoubleTree by Hilton

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Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

The DoubleTree Metropolitan was an easy 30 minute taxi/cab trip from JFK (recommended). The 51st E subway station was also just outside if you are adventurous enough to catch the train from the airport. Upon check-in hotel was clean and comfortable. We even received a cookie upon checking in, and free cookies were handed out in the early morning. This... More

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Nadria B, Guest Relations Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Dear TheRayTracer, Thank you for staying with us and sharing your experience with us. I am happy to know that the location worked our perfectly for your sightseeing needs. We are able to add your you Hilton Honors number to third party reservations, however, you will not be able to receive any points for stay as it is not considered... More

Contributor
15 reviews 15 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Our experience was just wonderful from start to finish. The ease of booking and check-in were fantastic. The staff was helpful, courteous, & really friendly. We were so pleased to find our room so spacious & pristine. The morning breakfast was varied & well prepared, a great start to the day. We will certainly be returning!

Was this review helpful? Yes
Nadria B, Guest Relations Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Dear Njgeorgefam, Thank you for the wonderful review. It is always such a pleasure to hear that our guest have such an amazing experience with us. We hope that there will be many more visits. Thank you for staying with us. Nadria Buchanan- Guest Experience Manager More

Toronto, Canada
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

I have stayed at this hotel many many times. It is my preferred hotel in New York. It's right next to the subway and a few small cafes for breakfast or a fast lunch. The breakfast at the hotel is superior too, a great buffet. As far as the hotel staff - they are the BEST! I am actually going... More

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Nadria B, Guest Relations Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Dear Shari K, Thank you for the amazing feedback. I am very to happy to hear that you enjoy staying at our property. We look forward to having you over the weekend so that we can surpass your expectations.Thank you for staying with us. Nadria Buchanan- Guest Experience Manager More

Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed here NYE. it was a last minute decision to get a hotel and obviously the rates are at a peak. I've stayed in doubletree hotels before but OMG was this one small. Location was okay. But the room was so tiny we had to step over our luggage to get to the other side of the room. Couldn't even... More

Was this review helpful? Yes 1
Nadria B, Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Dear Nic M, I am very sorry to hear of the experience you had with us as a result of the HVAC unit in your room. I would like to offer my sincere apologies for any inconvenience you experience as a result of this. We aim to make all our guests comfortable and it is very unfortunate that we were... More

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Hotel Summarization (Beta)

What travelers say

  • Great location(55)
  • Times Square(38)
  • Very clean(30)
  • Subways stations(28)
  • Grand Central(17)
  • Rooms are small(7)
  • Cafe next door(6)
  • King size bed(4)

Additional Information about Doubletree Hotel Metropolitan - New York City

Address: 569 Lexington Avenue, at East 51st Street, New York City, NY 10022
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Doubletree Hotel Metropolitan - New York City 4*
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Also Known As:
Doubletree New York City
New York City Doubletree
Doubletree Metropolitan New York
Doubletree Metropolitan Hotel New York City

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style
#146 Luxury Hotel in New York City #230 Family Hotel in New York City #235 Romantic Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
DoubleTree by Hilton Metropolitan New York City is a modern, landmark hotel conveniently located on Lexington Avenue at 51st Street, in the heart of Midtown’s luxurious East Side. The contemporary hotel recently completed a $25 million dollar revitalization project which included all-new guestrooms, suites and meeting space. With it’s ideal Midtown location, the hotel is steps from fashionable Park Avenue, Fifth Avenue shopping, Bloomingdales, the United Nations and many upscale boutiques. Times Square, Broadway theaters, Rockefeller Center, Radio City Music Hall, Central Park, St. Patrick’s Cathedral and The Museum of Modern Art are all within walking distance. Grand Central Terminal and all major subway lines are just a few blocks from the hotel. Penn Station/Madison Square Garden and Port Authority Bus Terminal are accessible via quick taxi ride and the hotel is convenient to all (3) area airports.Each of the hotel’s 764 brand-new guestrooms (including 22 suites) features all-new carpeting, furniture and wall treatments plus brand-new bathrooms. Modern in-room amenities include high-speed Internet access, Sweet Dreams by Doubletree Sleep Experience, 37-inch flat-screen television, MP3 connectivity and brand-new work desk with ergonomic chair. Onsite hotel amenities include a newly renovated lobby with spacious seating area, trendy Met Bar lobby lounge, Met Grill (open for breakfast), room service, complimentary 24-hour Fitness Center, complimentary 24-hour business center, Concierge/Theater Ticket Desk, gift shop, salon and barber shop – all onsite. The hotel has 14,000 square feet of brand-new event space. The hotel is 100% non-smoking. Self & valet parking is available. The hotel allows pets, with a $50 pet surcharge per stay (under 60 lbs). 24-hour Security onsite. ... more   less 
Number of rooms
764

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