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All 451 New York City hotels

Doubletree Hotel Metropolitan - New York City

4.0 of 5 Hotel   |   569 Lexington Avenue, at East 51st Street, New York City, NY 10022 (Manhattan)
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Ranked #286 of 451 hotels in New York City
A recent review
4 of 5 stars reviewed yesterday
TheRayTracer Melbourne, Australia
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3,248 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (433)
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English first
Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

The DoubleTree Metropolitan was an easy 30 minute taxi/cab trip from JFK (recommended). The 51st E subway station was also just outside if you are adventurous enough to catch the train from the airport. Upon check-in hotel was clean and comfortable. We even received a cookie upon checking in, and free cookies were handed out in the early morning. This... More

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Contributor
15 reviews 15 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Our experience was just wonderful from start to finish. The ease of booking and check-in were fantastic. The staff was helpful, courteous, & really friendly. We were so pleased to find our room so spacious & pristine. The morning breakfast was varied & well prepared, a great start to the day. We will certainly be returning!

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Toronto, Canada
2 reviews
5 of 5 stars Reviewed yesterday NEW

I have stayed at this hotel many many times. It is my preferred hotel in New York. It's right next to the subway and a few small cafes for breakfast or a fast lunch. The breakfast at the hotel is superior too, a great buffet. As far as the hotel staff - they are the BEST! I am actually going... More

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Philadelphia, Pennsylvania
2 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

i go to this hotel every week. the rooms are clean. it's in a great location. and the staff is very good. i could go to other hotels in the area, but i like this one because of the people. and while everyone on the staff has been very helpful - really, not a bad one in the bunch -... More

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NYC, United States
1 review
1 of 5 stars Reviewed 2 days ago NEW

Room 747, cramped, A/C adjustments did not work and unit was loud, room stayed at 75 degrees all July evening... bathroom wallpaper was stained with what looked like dripped coffee or hot chocolate – gross. Called front desk, transferred to I think maintenance but the phone rang and rang, no one picked up at 10 PM

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Manhattan, United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

If you are not a preferred hilton member, you will have to pay for Wifi. I found the room clean and sufficient for the purpose of the stay, if I were to vacation there, I would find a place with a refrigerator or more space. Since it is a small room and no refrigerator. But it is centrally located and... More

Review collected in partnership with DoubleTree by Hilton

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Tampa
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

After reading the reviews and based on the star rating I expected clean and comfortable but nothing elegant. Unfortunately, we didn't get either of those things. The first room we were in the floor was wet and the air conditioner did not work at all. After complaining we were moved to another room in which the air did work but... More

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youngstown
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Great service&superior cleanliness. We came by train & used cabs&subway. This location is PERFECT! BELL STAFF will store your luggage if you arrive early (enjoy the city), then upon CHECKOUT, store it for awhile before you leave city. UPTOWN SUBWAY E up street, GRAND CENTRAL down LEX, MET&CENTRAL PK nearby. TRY IT! ...TONY&JAN

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Virginia Beach, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

New York city on a hot summer weekend holiday- what could be more exhilarating?!! And as in many trips before, we stayed at the DoubleTree Met for the perfect location in the City, with a subway stop and our favorite cafe at the corner! We were warmly welcomed back by Ms Crichton at the front desk and settled into a... More

Review collected in partnership with DoubleTree by Hilton

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Haymarket, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I stay here often and when I go to breakfast every morning I get excellent service from my #1 waiter, Bolivar. He always greets me with a smile, and a cup of hot coffee. When I bring my family he is prompt, courteous and very helpful! He along with others on the staff help me to start my busy day... More

Was this review helpful? Yes 1
Nadria B, Guest Relations Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Dear Cary M, I am very happy to know that Bolivar always provides excellent service whenever you visit. I appreciate you taking the time to recognize him. I will certainly share your comments with the rest of my management team and Bolivar. Thank you for staying with us and we look forward to many more visits. Nadria Buchanan- Guest Experience... More

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Hotel Summarization (Beta)

What travelers say

  • Great location(55)
  • Times Square(38)
  • Very clean(30)
  • Subways stations(28)
  • Grand Central(17)
  • Rooms are small(7)
  • Cafe next door(6)
  • King size bed(4)

Additional Information about Doubletree Hotel Metropolitan - New York City

Address: 569 Lexington Avenue, at East 51st Street, New York City, NY 10022
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Doubletree Hotel Metropolitan - New York City 4*
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Also Known As:
Doubletree New York City
New York City Doubletree
Doubletree Metropolitan New York
Doubletree Metropolitan Hotel New York City

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style
#144 Luxury Hotel in New York City #231 Family Hotel in New York City #234 Romantic Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
DoubleTree by Hilton Metropolitan New York City is a modern, landmark hotel conveniently located on Lexington Avenue at 51st Street, in the heart of Midtown’s luxurious East Side. The contemporary hotel recently completed a $25 million dollar revitalization project which included all-new guestrooms, suites and meeting space. With it’s ideal Midtown location, the hotel is steps from fashionable Park Avenue, Fifth Avenue shopping, Bloomingdales, the United Nations and many upscale boutiques. Times Square, Broadway theaters, Rockefeller Center, Radio City Music Hall, Central Park, St. Patrick’s Cathedral and The Museum of Modern Art are all within walking distance. Grand Central Terminal and all major subway lines are just a few blocks from the hotel. Penn Station/Madison Square Garden and Port Authority Bus Terminal are accessible via quick taxi ride and the hotel is convenient to all (3) area airports.Each of the hotel’s 764 brand-new guestrooms (including 22 suites) features all-new carpeting, furniture and wall treatments plus brand-new bathrooms. Modern in-room amenities include high-speed Internet access, Sweet Dreams by Doubletree Sleep Experience, 37-inch flat-screen television, MP3 connectivity and brand-new work desk with ergonomic chair. Onsite hotel amenities include a newly renovated lobby with spacious seating area, trendy Met Bar lobby lounge, Met Grill (open for breakfast), room service, complimentary 24-hour Fitness Center, complimentary 24-hour business center, Concierge/Theater Ticket Desk, gift shop, salon and barber shop – all onsite. The hotel has 14,000 square feet of brand-new event space. The hotel is 100% non-smoking. Self & valet parking is available. The hotel allows pets, with a $50 pet surcharge per stay (under 60 lbs). 24-hour Security onsite. ... more   less 
Number of rooms
764

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