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Crowne Plaza Times Square Manhattan

4.0 of 5 1605 Broadway, 49th Street, New York City, NY 10019
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Crowne Plaza Times Square Manhattan
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Crowne Plaza Times Square Manhattan
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5,156 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Crowne Plaza Times Square Manhattan
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northern ireland
Top Contributor
56 reviews 56 reviews
31 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed August 18, 2011

My husband and I have just returned from a trip to USA staying in New York on route to Las Vegas and San Francisco.We booked it in May 2011 through Trailfinders.They booked and confirmed twin bedded rooms and requested a room with a view as I was celebrating a birthday during our trip..However when we booked into the hotel we... More

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CrownePlazaTSNYC, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you for taking the time to review our hotel. I am pleased you found your room comfortable and you enjoyed your stay. Please accept my apology regarding not having your twin room readily available at check-in. Times Square is indeed a vibrant tourist location as well as home to Broadway Theater and many fine restaurants. I am so pleased... More

Fargo, North Dakota
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 17, 2011

Grat location - nice clean hotel - no problems! Would stay there again.

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England, United Kingdom
Top Contributor
269 reviews 269 reviews
65 hotel reviews
169 helpful votes 169 helpful votes
4 of 5 stars Reviewed August 15, 2011

The hotel is in a great position if you want the buzz of Times Square !The rooms are quiet, well furnished, clean and the bathrooms are a nice and well stocked! Don't bother with the concierge rooms, the breakfast in the concierge lounge isn't worth the extra dollars. The lounge is closed most of the time, there is no lock... More

Was this review helpful? Yes 1
San Francisco, California
Top Contributor
147 reviews 147 reviews
56 hotel reviews
169 helpful votes 169 helpful votes
2 of 5 stars Reviewed August 15, 2011

When one books a room at the Crown Plaza Time Square in New York one can expect some high level of comfort. Well, forget about your expectations here! This hotel is in dire need of renovations! The room I got was on a high floor leading me to think it might be very quiet for the insomniac that I am!... More

Was this review helpful? Yes 2
CrownePlazaTSNYC, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you for your candid comments. We apologize that you were unable to get a good nights sleep during your stay with us and that occupancy levels did not permit us to upgrade you. Should you choose to visit us again, I would be delighted to make your reservation personally and reserve a room in our designated quiet zone. Please... More

Istanbul
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed August 15, 2011

We have stayed in this hotel for two days. Overall the hotel is clean and that is very important in New York City. Although you are paying the ususal overpriced fee per night. There is constant noise even at higher floors. The front office people are indifferent and sometimes even annoying. Finding a flat for rent or a boutique hotel... More

Was this review helpful? Yes 1
Dublin, Ireland
Senior Reviewer
6 reviews 6 reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed August 14, 2011

Great location and very comfortable, near to everything. Staff unfriendly and not very helpful, room servicing inadequate.

Was this review helpful? Yes 1
IHGCare, ihg care at Crowne Plaza Times Square Manhattan, responded to this review

Dear Paulm, Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. I have taken note and wish to thank you for all your valuable comments. These are of great importance to... More

Manchester, New Hampshire
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed August 14, 2011

I just returned from a trip to NYC. , once again making a trip error, yes, I ended up at the wrong hotel! Panic turned to pleasure in the form of Caren Heller, the front desk manager, who not only found me the two rooms needed, but made sure I had a handicapped accessible room. The entire staff was outstanding,... More

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CrownePlazaTSNYC, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Than you for taking the time to let us know we exceeded your expectations. I am so pleased that we had the chance to accommodate you, albeit unexpectedly. I have congratulated Caren and Keith on a job well done. I hope we have the chance to welcome you again soon. Warm regards, Gerry Hughes Hotel Manager More

UK
Top Contributor
56 reviews 56 reviews
45 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed August 14, 2011

Hotels on Times Square can be a gamble with noise and size, but the Crowne Plaza is a real treat find to use as the perfect central base for the Big Apple. Location wise you cannot do better than this, parked bang in the centre of neon lights and action. Surprisingly, the rooms are also very spacious, modern and a... More

Was this review helpful? Yes
CrownePlazaTSNYC, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

I always enjoy reading about an excellent stay and I am sure your fellow travelers appreciate the feedback as well. As you mentioned, our location and rooms cannot be beat. I am so pleased you had the chance to enjoy a workout in New York Sports Club. It is indeed a 29,000 square foot health club with a lap pool.... More

Madrid, Spain
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 14, 2011

Great hotel, finest location if you love Times Square. But, above all, outstanding service: when on our way to JFK Airport we realized we had forgotten my son's medicine in our room, Mr. Henry Leo Linton, Lobby Manager of the hotel, took a taxi and handled us the medicine personally at the airport terminal. Thanks to him and all the... More

Was this review helpful? Yes 2
Kuwait City, Kuwait
2 reviews
4 of 5 stars Reviewed August 13, 2011

Great Hotel Location is excellent Service is very good and clean room

Was this review helpful? Yes
CrownePlazaTSNYC, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you for letting us know you had a great stay! We hope to see you again. Warm regards, Gerry Hughes Hotel Manager More

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Additional Information about Crowne Plaza Times Square Manhattan

Address: 1605 Broadway, 49th Street, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Manhattan , Theater District - Times Square
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Times Square Manhattan 4*
Number of rooms: 770
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Also Known As:
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City

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Staying in Times Square / Theater District (Located within Midtown)

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Times Square / Theater District
Welcome to the dazzling lights and bustling streets of the Times Square / Theater District, where everything is bigger, brighter, and bolder. Around the clock, this famous neighborhood vibrates with a boundless energy unlike anywhere else, with millions of visitors coming to see a spectacular Broadway show, embarking on a shopping spree, or watching the famous ball drop on New Year’s Eve. The surrounding Theater District is home to many historic theaters, which host a mix of classics like The Lion King and Phantom of the Opera, as well as many popular new productions. Spend five minutes here, and you’ll understand why Times Square is nicknamed "the crossroads of the world."
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