We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Times Square Manhattan

Certificate of Excellence
Hotel website
Hotel deals
1605 Broadway, 49th Street, New York City, NY 10019
Special Offer
Save 10-30%
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Crowne Plaza Times Square Manhattan
Professional photos View all
Browse nearby
Crowne Plaza Times Square Manhattan
Write a Review

5,812 reviews from our community

Traveler rating
    2,701
    1,989
    676
    280
    166
See reviews for
1,888
1,724
188
676
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,265)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (5812)
  • Mar-May only
    (1434)
  • Jun-Aug only
    (1296)
  • Sep-Nov only
    (1563)
  • Dec-Feb only
    (1519)
All months
There are newer reviews for Crowne Plaza Times Square Manhattan
See the most recent reviews
Nottingham, United Kingdom
2 reviews
3 of 5 stars Reviewed August 29, 2012

Just returned from 3 nights at this hotel, I paid extra for a corner room however not convinced that room 2003 was as described however as the room was big enough for our needs I did not query this with reception. The best thing about this hotel is without a doubt its location - right at the heart of Times... More 

Was this review helpful? Yes
CPTimesSquare, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Kerry: I'm embarrassed to say that 2003 is not a corner room, and your accommodation was not accurately accommodated. Please contact me at ypackin@cptsnyc.com so that I can make things right with you. Aside from that, I'm thrilled to hear that you enjoyed your visit :) Speak with you soon! Yaniv Packin Hotel Manager More 

Burlington
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed August 29, 2012 via mobile

Just spent 3 nights @ Crowne Times Square. Location is great! Staff very polite & helpful Room was spotless. There were 2 adults & 2 teens so we had 2 doubles in room. Smallest double beds ever! Had problems with a few tv channels called & guy was @ door in 10 mins. He fixed tv & then found we... More 

Was this review helpful? Yes
CPTimesSquare, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Lesley, Thank you for taking the time post a review! Please accept my sincere apology that you found our double beds to be small - let me assure you they are standard size double beds. Perhaps on your next visit, we can send a roll-away bed up, or offer you a junior suite with a king bed and pull out... More 

Newcastle upon Tyne, United Kingdom
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 28, 2012

Great check in with wonderful helpful staff Hagar and Milicha. What a fantastic location. Our second visit here cannot fault it. Looking forward to an early dinner before a show tomorrow. Upgraded again due to platinum priority club status and we look forward to complimentary breakfast tomorrow.

Was this review helpful? Yes
CPTimesSquare, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hey MadMachem! Welcome back and thank you for the great review! Hagar and Milicha are AMAZING– we are lucky to have them! I’d love to understand why you rated us a 4 and not a 5… if you have time, feel free to ask for me at the Front Desk. Regardless, enjoy your visit in NY! Thank you for your... More 

Warrington, United Kingdom
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed August 28, 2012

We stayed at the Crown Plaza to celebrate my husbands 50th birthday on the 4th August. I had been planning it for over a year with our children and arranged an upgrade to the Concierge level with a great lady called Donna Joseph who I can't speak highly enough of. We arrived quite late to the hotel due to a... More 

Was this review helpful? Yes
CPTimesSquare, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Lucy, Thank you for sharing your husband’s 50th with us in Times Square! We apologize for the original mix up with your room, but are thrilled to hear that our team was able to make it up to you! We are proud to employ the very best and most hospitable professionals around! Looking forward to seeing you again! Yaniv Packin... More 

Pittsburgh
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 28, 2012

This hotel was the perfect location and had a parking garage that was a big plus for us. I was very disappointed with the pool operation it is a lap pool only and was an extra $10 a day. When I talked to the reservationist we talked about a pool and I made the mistake of thinking it would be... More 

Was this review helpful? Yes 1
CPTimesSquare, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Pittsburgh Traveler, Thank you for taking the time to post a review. Please accept my apology about the lap pool confusion. We do our best to make sure all guests understand that the pool is for adults to exercise (not for leisure)… well share your review with everyone on our reservations team in an effort to make sure this... More 

Herndon, Virginia
1 review
5 of 5 stars Reviewed August 27, 2012

My accommodations were great only enhanced by the friendly check in provided by Imran. The location is very cconvenient to the broadway shows and excellent restaurants and tours. The rooms are spacious and comfortable. It is also close to transportation.

Was this review helpful? Yes
CPTimesSquare, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Sharon, Thank you for staying with us on this recent Business Trip… glad to see that you were able to include some pleasure stops as well! We have many business travelers who stay with us every time they come to NY, so our Front Office and Concierge teams are really great at working with busy schedules to fit some relaxing... More 

West Midlands
Contributor
12 reviews 12 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 27, 2012

We stayed here for 1 night/2 day trip to New York after 12 days in Florida. The hustle and bustle of Times Sq made Orlando look like the relaxing part of our vacation! The Hotel however is great. I had booked a Hudson river 2 queen room for the 4 of us. I had informed the hotel of my wife's... More 

Was this review helpful? Yes
CPTimesSquare, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hironakamura Thank you for choosing to spend your wife’s 40th with us in Times Square! I’m extremely proud that my team was able to help make the occasion special! We look forward to seeing you again! For the rest of you travelers reading this: Always let us know in advance of special occasions! We’d love the opportunity to plan and... More 

1 review
5 of 5 stars Reviewed August 27, 2012

It is the 3rd time we stay at this hotel and every stay is better than the previous one! Great location, clean rooms , good restaurant and the staff is very welcoming and helpful. Will definately stay there again .

Was this review helpful? Yes
CPTimesSquare, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Nader, Thank you for the positive review and thank you for your continued loyalty. All of us look forward to serving your future travel needs! See you soon! Yaniv Packin Hotel Manager More 

Philadelphia, Pennsylvania
1 review
4 of 5 stars Reviewed August 27, 2012

I haven't been to the Crowne Plaza for many years and was very impressed with how nice and clean the property and rooms were. The rooms had all the right amenities. The bathrooms were very nice and well appointed. The location right on Time Square was perfect, and the staff was friendly and nice.

Was this review helpful? Yes
CPTimesSquare, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Nader, Thank you for the positive review and thank you for your continued loyalty. All of us look forward to serving your future travel needs! See you soon! Yaniv Packin Hotel Manager More 

Columbus, Ohio
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 26, 2012

We just got back from staying at the Crown Plaza. We thought we'd try to stay "in" town this time rather than in SoHo or Manhattan. The vibe is totally different...this is a busy, busy place. As soon as you step on the street, you are in the heart of Times Square! As far as the stay itself, there was... More 

Was this review helpful? Yes 1
CPTimesSquare, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Kelly, Thank’s for taking the time to post a review. There’s no question – Times Square is the heart of the Big Apple with immediate access to all the most popular sights and attractions (Theater, shopping, food, and everything else NYC has to offer) and also centralized so you have easy access to all, whether you are going down to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

1,754 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1493)
Viewed
Room/suite (417)
Viewed
View from room (259)
Viewed
Bathroom (103)
Viewed
Hotel & grounds (274)
Viewed
Pool/beach area (8)
Viewed
Dining (42)
Viewed
Business center/function rooms (3)
Viewed
1:49
Videos (2)
Viewed
Other (385)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (193)
Viewed
Accessible King Room (12)
Viewed
Amenities (2)
Viewed
Corner Accessible Panoramic View Room (17)
Viewed
Corner King Panoramic View Room (50)
Viewed
Corner King Panoramic View Room 2 (12)
Viewed
Crowne Tower Two Double Bed Room (7)
Viewed
Presidential Suite (38)
Viewed
Restaurants and Bars (18)
Viewed
The Hotel (37)

Management photos: Courtesy of the property manager

Viewed
All management photos (68)
Viewed
Room/suite (38)
Viewed
Hotel & grounds (9)
Viewed
View from room (1)
Viewed
Business center/function rooms (3)
Viewed
Dining (3)
Viewed
Bathroom (4)
Viewed
Pool/beach area (1)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Price Your Stay
 

Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question