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All 446 New York City hotels

Crowne Plaza Times Square Manhattan

4.0 of 5 Hotel   |   1605 Broadway, 49th Street, New York City, NY 10019 (Manhattan)
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Ranked #114 of 446 hotels in New York City
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed July 7, 2010
egyptfan86 London, United Kingdom
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Crowne Plaza Times Square Manhattan
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London, United Kingdom
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
159 helpful votes 159 helpful votes
4 of 5 stars Reviewed July 7, 2010

Arrived 1st July at about 12noon and checked in straight away. Reception staff were friendly and informative enough, nothing to complain about there. I was allocated a twin room by by supplier however I asked for a king room on arrival and got upgraded to a corner room over looking times square!!! First room was 2411 (first 2 numbers represent... More

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CPTimesSquare, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you for your comments. We are terribly sorry to hear about your experience. The Guest Service Agent to whom you spoke was indeed correct -- we have never had this type of problem before, even during our major renovation back in late 2008 when the hotel was under major construction. We use a professional pest consultant firm that surveys... More

Erie, PA
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 6, 2010

After reading some of the negative reviews I was prepared for unfriendly service at check-in. Quite the opposite. They were extremely friendly and because I'm a Platinum Priority Club member they upgraded our room. We had a room right across from the elevator on the 45th floor with access to the concierge level. I was concerned about the noise being... More

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Brisbane, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 3, 2010

While the location is great. First off, the staff were rude, I felt like I was an imposition on there time, rushed and not valued. Secondly the toilet over-flowed and after 3 phone calls and a trip down to reception no one came up, no one called. A housekeeper took it upon herself to clean up all the water with... More

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preston lancashire england
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 1, 2010

stayed 5 nights great room overlooking times square All the staff without exception were friendly polite and helpful We couldnt find a fault and would recommend 100% Great location for all the sights many within walking distance Loved the hop on hop off buses We got a 3 day pass and it was a great way to see the city... More

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Mumbai
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed June 28, 2010

The hotel is located at Times Square - one of the major attractions. Once you get out of the room you are at Times Square which is well connected. You can spend your time till late night even after dinner at Times Square and don't have to bother to get back. The staff was quite efficient and helpful. Quality of... More

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Mumbai
2 reviews
4 of 5 stars Reviewed June 24, 2010

Though the hotel was a 30 mins drive from JFK,the location was as lively & Vibrant as I had heard of.Times square,TKTS,The theatre district,Rockfellers,5th Av....& much more was all so accesible from the hotel.The rooms though small were done up nicely.The room service was good.It was a overall a good stay...I would stay there again.

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Virginia Beach, Virginia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 22, 2010

We read all the reviews before we booked, so wasn't sure what to expect....I have to say it was a great experience!....(It is expensive, but what hotel in Times Square isn't?).. Check in was very smooth...Parked at their garage (Very convenient, but it cost $39 a day)...We actually got to check in early, right around 1PM....Unlike many of the reviews... More

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Wisconsin
Top Contributor
87 reviews 87 reviews
68 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed June 20, 2010

We stayed here on points and had a great experience. Check in was fast and friendly, our room was ready, it was better than what we requested (even though the hotel was sold out), and everyone was professional and friendly. The room was large by New York standards, the windows were very sound proof, we could keep the temperature where... More

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Albury, Australia
Top Contributor
61 reviews 61 reviews
40 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed June 15, 2010

but for everything else it was good, well located, decent sized rooms and efficient service. We last stayed here about 15 years ago and it was ok but much improved after the refurbishment I suspect. We were on a special rate as my husband was at a conference there so I am not sure about value for money. Pool is... More

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Estes Park, Colorado
2 reviews
5 of 5 stars Reviewed June 14, 2010

This is from Jim Neering in Colorado. We stayed at the Crown from 6-10-10 thru 6-13-10. We received fantastic service from Ben K. the Bell Captain. Ben went beyond what we would consider "Good" service helping us to connect with our limo. He is a real people server. Fantastic !!! We will return. Our entire stay was first class, Ben... More

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Additional Information about Crowne Plaza Times Square Manhattan

Also Known As:
Crowne Plaza Times Square Manhattan Hotel
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City
Address: 1605 Broadway, 49th Street, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Manhattan , Theater District - Times Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#74 Luxury Hotel in New York City
#97 Business Hotel in New York City
#103 Family Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Crowne Plaza Times Square Manhattan 4*
Official Description (provided by the hotel):
Times Square, always New York's most exciting scene, seems all new now that the Crowne Plaza Times Square has reinvented itself. Come check out our $85 million re-invention, and see for yourself how modern design can provide a whole new kind of comfort. Enjoy one of our 795 well-appointed guest rooms outfitted with fresh contemporary accents and plush Sleep Advantage beds. Every room offers breathtaking views of Times Square, the famous Manhattan skyline or the Hudson River, unique among hotels in Times Square. Relax in our sleek lobby lounge, or have an evening cocktail in Broadway 49 Bar. Delight in a new spin on New American Eclectic cuisine at Brasserie 1605, one of the most exciting Times Square restaurants. With options like these, it's no wonder that New York seems so new. If you ve come for a meeting, you ll benefit from the new tech-friendly environment. If you re here for an event, you ll revel in the open space and atmospheric lighting, and when you walk through our front door, you step onto Broadway dazzling lights, world-class entertainment and urban energy. That's how Crowne Plaza Times Square is keeping New York new for you. ... more   less 
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