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All 451 New York City hotels

Crowne Plaza Times Square Manhattan

4.0 of 5 Hotel   |   1605 Broadway, 49th Street, New York City, NY 10019 (Manhattan)
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81%
Ranked #138 of 451 hotels in New York City
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed August 18, 2011
theshannons1 northern ireland
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4,735 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Crowne Plaza Times Square Manhattan
See the most recent reviews
northern ireland
Top Contributor
54 reviews 54 reviews
31 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed August 18, 2011

My husband and I have just returned from a trip to USA staying in New York on route to Las Vegas and San Francisco.We booked it in May 2011 through Trailfinders.They booked and confirmed twin bedded rooms and requested a room with a view as I was celebrating a birthday during our trip..However when we booked into the hotel we... More

Was this review helpful? Yes
CrownePlazaTSNYC, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you for taking the time to review our hotel. I am pleased you found your room comfortable and you enjoyed your stay. Please accept my apology regarding not having your twin room readily available at check-in. Times Square is indeed a vibrant tourist location as well as home to Broadway Theater and many fine restaurants. I am so pleased... More

Fargo, North Dakota
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 17, 2011

Grat location - nice clean hotel - no problems! Would stay there again.

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Liverpool, United Kingdom
Top Contributor
227 reviews 227 reviews
61 hotel reviews
212 helpful votes 212 helpful votes
4 of 5 stars Reviewed August 15, 2011

The hotel is in a great position if you want the buzz of Times Square !The rooms are quiet, well furnished, clean and the bathrooms are a nice and well stocked! Don't bother with the concierge rooms, the breakfast in the concierge lounge isn't worth the extra dollars. The lounge is closed most of the time, there is no lock... More

Was this review helpful? Yes 1
San Francisco, California
Top Contributor
123 reviews 123 reviews
49 hotel reviews
146 helpful votes 146 helpful votes
2 of 5 stars Reviewed August 15, 2011

When one books a room at the Crown Plaza Time Square in New York one can expect some high level of comfort. Well, forget about your expectations here! This hotel is in dire need of renovations! The room I got was on a high floor leading me to think it might be very quiet for the insomniac that I am!... More

Was this review helpful? Yes 2
CrownePlazaTSNYC, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you for your candid comments. We apologize that you were unable to get a good nights sleep during your stay with us and that occupancy levels did not permit us to upgrade you. Should you choose to visit us again, I would be delighted to make your reservation personally and reserve a room in our designated quiet zone. Please... More

Istanbul
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed August 15, 2011

We have stayed in this hotel for two days. Overall the hotel is clean and that is very important in New York City. Although you are paying the ususal overpriced fee per night. There is constant noise even at higher floors. The front office people are indifferent and sometimes even annoying. Finding a flat for rent or a boutique hotel... More

Was this review helpful? Yes 1
Dublin, Ireland
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 14, 2011

Great location and very comfortable, near to everything. Staff unfriendly and not very helpful, room servicing inadequate.

Was this review helpful? Yes 1
IHGCare, ihg care at Crowne Plaza Times Square Manhattan, responded to this review

Dear Paulm, Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. I have taken note and wish to thank you for all your valuable comments. These are of great importance to... More

Manchester, New Hampshire
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed August 14, 2011

I just returned from a trip to NYC. , once again making a trip error, yes, I ended up at the wrong hotel! Panic turned to pleasure in the form of Caren Heller, the front desk manager, who not only found me the two rooms needed, but made sure I had a handicapped accessible room. The entire staff was outstanding,... More

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CrownePlazaTSNYC, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Than you for taking the time to let us know we exceeded your expectations. I am so pleased that we had the chance to accommodate you, albeit unexpectedly. I have congratulated Caren and Keith on a job well done. I hope we have the chance to welcome you again soon. Warm regards, Gerry Hughes Hotel Manager More

UK
Top Contributor
56 reviews 56 reviews
45 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed August 14, 2011

Hotels on Times Square can be a gamble with noise and size, but the Crowne Plaza is a real treat find to use as the perfect central base for the Big Apple. Location wise you cannot do better than this, parked bang in the centre of neon lights and action. Surprisingly, the rooms are also very spacious, modern and a... More

Was this review helpful? Yes
CrownePlazaTSNYC, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

I always enjoy reading about an excellent stay and I am sure your fellow travelers appreciate the feedback as well. As you mentioned, our location and rooms cannot be beat. I am so pleased you had the chance to enjoy a workout in New York Sports Club. It is indeed a 29,000 square foot health club with a lap pool.... More

Madrid, Spain
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 14, 2011

Great hotel, finest location if you love Times Square. But, above all, outstanding service: when on our way to JFK Airport we realized we had forgotten my son's medicine in our room, Mr. Henry Leo Linton, Lobby Manager of the hotel, took a taxi and handled us the medicine personally at the airport terminal. Thanks to him and all the... More

Was this review helpful? Yes 2
Kuwait City, Kuwait
2 reviews
4 of 5 stars Reviewed August 13, 2011

Great Hotel Location is excellent Service is very good and clean room

Was this review helpful? Yes
CrownePlazaTSNYC, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you for letting us know you had a great stay! We hope to see you again. Warm regards, Gerry Hughes Hotel Manager More

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Additional Information about Crowne Plaza Times Square Manhattan

Address: 1605 Broadway, 49th Street, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Manhattan , Theater District - Times Square
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Crowne Plaza Times Square Manhattan 4*
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Also Known As:
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#90 Luxury Hotel in New York City #99 Romantic Hotel in New York City #109 Business Hotel in New York City #119 Family Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
Times Square, always New York's most exciting scene, seems all new now that the Crowne Plaza Times Square has reinvented itself. Come check out our $85 million re-invention, and see for yourself how modern design can provide a whole new kind of comfort. Enjoy one of our 795 well-appointed guest rooms outfitted with fresh contemporary accents and plush Sleep Advantage beds. Every room offers breathtaking views of Times Square, the famous Manhattan skyline or the Hudson River, unique among hotels in Times Square. Relax in our sleek lobby lounge, or have an evening cocktail in Broadway 49 Bar. Delight in a new spin on New American Eclectic cuisine at Brasserie 1605, one of the most exciting Times Square restaurants. With options like these, it's no wonder that New York seems so new. If you ve come for a meeting, you ll benefit from the new tech-friendly environment. If you re here for an event, you ll revel in the open space and atmospheric lighting, and when you walk through our front door, you step onto Broadway dazzling lights, world-class entertainment and urban energy. That's how Crowne Plaza Times Square is keeping New York new for you. ... more   less 
Number of rooms
770

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