We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Times Square Manhattan

Certificate of Excellence
Hotel website
Hotel deals
1605 Broadway, 49th Street, New York City, NY 10019
Special Offer
Save 10-30% this Summer
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Crowne Plaza Times Square Manhattan
Professional photos View all
Browse nearby
Crowne Plaza Times Square Manhattan
Add Photo Write a Review

6,192 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    2,878
    2,120
    720
    294
    180
See reviews for
2,032
1,825
200
722
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,347)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (6192)
  • Mar-May only
    (1563)
  • Jun-Aug only
    (1548)
  • Sep-Nov only
    (1563)
  • Dec-Feb only
    (1518)
All months
There are newer reviews for Crowne Plaza Times Square Manhattan
See the most recent reviews
Leipzig, Sachsen, Germany
Level Contributor
65 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed January 29, 2013

The Crowne Plaza Times Square Manhattan is a real impressive hotel. It's very good located: immidiate at the time square. You can arrive everything easy by foot. Service is here capitalised! We got everything we want. It was really a good time there! We went there during the x-mas days and enjoyed it. So if you're searching a hotel, which... More 

Was this review helpful? Yes
CPTimesSquare, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you so much for the great review. We really appreciate your input! I am glad you had a great experience. Customer satisfaction is our number one priority. Please come to see us again soon! Best, Yaniv Packin Hotel Manager More 

Culver City, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 28, 2013

Over the years I have stayed at many New York City hotels, uptown, downtown, and all around. After a while I got used to avoiding midtown because at night it wasn't a neighborhood. I stay on the upper west side or way downtown. I had a conference at the Crown Plaza and gave it a try. This is a clean... More 

Was this review helpful? Yes 2
CPTimesSquare, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you so much, DellMontana, for your review of our property! I am glad to read that you were pleasantly surprised by our accommodations here! Our NYSC is definitely very impressive and I am glad that you had time to use it during your conference! We hope you chose to stay with us for a personal holiday in the future!... More 

Kinlochleven, Scotland, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 28, 2013

My husband and I stayed at this Hotel for my 30th Birthday Jan 2013. The Hotel was perfect and the staff very friendly. They topped it of by remembering that it was my Birthday and putting a lovely card and some complimentary Cheese Cake in our room for us to come back to on my Birthday Night. Would stay here... More 

Was this review helpful? Yes 2
CPTimesSquare, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you Aileen G for your wonderful review! We are happy to learn that we contributed to a memorable birthday for you! It is our goal to make all our guests feel like family! We hope to welcome you and your family back very soon! Best, Yaniv Packin Hotel Manager More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 28, 2013

Staff is excellent, welcoming and helpful. The room and bathroom are big and clean. Hotel location is perfect. You have to expect some news, this is is NY - a noisy place for sure. I did not find a fridge in the room, which is a bit strange. If you are a Priority Club member, you'll enjoy the lounge access.... More 

Was this review helpful? Yes 1
CPTimesSquare, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you Traveller0871 for your review! I am so happy that you enjoyed your stay with us! I would also like to thank you for being a Priority Club member! It is nice to learn that you enjoyed the amenities associated with being a member! We hope to welcome you back very soon! Best, Yaniv Packin Hotel Manager More 

Reston
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 27, 2013

The hotel has a great location and the service is amazing. I came here with my daughter for her 18th birthday and I mention this to Tom from the front desk and he was absolutely wonderful! He give us a great room, but the best was yet to come after we got back from walking around Time Square, we found... More 

Was this review helpful? Yes 3
CPTimesSquare, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you so much for the great review. Tom was ecstatic to see his name. We are happy to know that you celebrated your daughter’s birthday with us. We hope you come back again to celebrate with us for many years to come. Yaniv Packin Hotel Manager More 

Guildford
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed January 27, 2013

My family have stayed at this hotel three times in the last four years and other than minor issues have always gone back due to the location. Christmas 2012 I thought that I would suprise my wife and take her for a short break as she loves New York so much and all went well until it was time to... More 

Was this review helpful? Yes 3
CPTimesSquare, Manager on Duty at Crowne Plaza Times Square Manhattan, responded to this review

Dear Mike, Thank you for sharing your honest feedback with us. I was very disappointed to read about your unsettling experience getting to the Newark airport. I assure you, we will investigate this incident and take action to ensure that it does not happen again. I would love the opportunity to speak with you about the details of your past... More 

Laguna Hills, California
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 26, 2013

Our first trip to New York was made even better by our stay at the Crowne Plaza. We were on our way to UK and unsure if we could get to see much of New York in 3 days. Being in times square helped us keep the days full with sightseeing, shows, restaurant’s. museums, central park. Being able to start... More 

Was this review helpful? Yes 3
CPTimesSquare, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you cadgwithtony for such a wonderful review! I have shared your feedback with Betty and she is absolutely thrilled that she contributed to a memorable 33rd anniversary for you! We are so glad you were able to take advantage of our prime location and get a lot of sightseeing done in 3 days! We hope to welcome you back... More 

Surrey, UK
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 25, 2013

This hotel is in the most fantastic location for a city break. Right on Times Square, with its constant activity and near numerous restaurants, bars, theatres, subway. Many of the other main attractions - Central Park, Rockefella Centre,Empire State, etc are within walking distance. The staff were incredibly helpful to answer any queries, directions or booking trips for us.The rooms... More 

Was this review helpful? Yes
CPTimesSquare, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Celia T, thank you for taking the time to review our property! We are definitely in the heart of everything! Our staff was very thankful for the positive praise you had given them and we look forward to seeing you again! Sincerely, Yaniv Packin Hotel Manager More 

Alexandria, Virginia
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed January 25, 2013

We booked the hotel because it was billed as "newly renovated." Even when we checked in I stated that I wanted a newly renovated room and was told they all were newly renovated. We tried various rooms and found the same problems in each so we gave up and dealt with it. All of the bathtubs we saw were chipped... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Ali J, Thank you for leaving a comprehensive review, highlighting not only the bad but also the good. I am pleased that you liked our location and noticed the cleanliness of the room. However, please accept my apologies for falling short of your expectations on some aspects of your stay. This is definitely not up to our standards and... More 

Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 25, 2013

I spent 5 nights at the Crowne Plaza Times Square just recently. First of the all, the beds were so comfortable, we didn't want to get out of them. The service staff was very friendly and extremely efficient for a hotel with over 300 rooms. Location had spectacular views of Times Square.

Was this review helpful? Yes
CPTimesSquare, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you, singing twin, for reviewing our property and writing such a wonderful review. Our staff was pleased to hear the positive praise you had given them. We hope to see you again! Sincerely, Yaniv Packin Hotel Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

2,056 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1623)
Viewed
View from room (276)
Viewed
Bathroom (114)
Viewed
Hotel & grounds (284)
Viewed
Dining (44)
Viewed
Room/suite (434)
Viewed
Pool/beach area (8)
Viewed
Business center/function rooms (3)
Viewed
1:49
Videos (2)
Viewed
Other (458)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (193)
Viewed
Accessible King Room (12)
Viewed
Amenities (2)
Viewed
Corner Accessible Panoramic View Room (17)
Viewed
Corner King Panoramic View Room (50)
Viewed
Corner King Panoramic View Room 2 (12)
Viewed
Crowne Tower Two Double Bed Room (7)
Viewed
Presidential Suite (38)
Viewed
Restaurants and Bars (18)
Viewed
The Hotel (37)

Management photos: Courtesy of the property manager

Viewed
All management photos (240)
Viewed
Business center/function rooms (15)
Viewed
Room/suite (96)
Viewed
Dining (14)
Viewed
Bathroom (16)
Viewed
Hotel & grounds (32)
Viewed
View from room (17)
Viewed
Pool/beach area (5)
Viewed
Other (45)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these New York City hotels
Midtown
Staybridge Suites Times Square - New York City
Midtown
Hilton Times Square
Hilton Times Square
#56 of 464 in New York City
4.5 of 5 stars 4,384 reviews
Midtown
Hilton Garden Inn Times Square
Hilton Garden Inn Times Square
#94 of 464 in New York City
4.5 of 5 stars 5,089 reviews
Show Prices
Show Prices
Show Prices
Midtown
Hyatt Times Square New York
Hyatt Times Square New York
#48 of 464 in New York City
4.5 of 5 stars 1,212 reviews
Midtown
Sanctuary Hotel New York
Sanctuary Hotel New York
#28 of 464 in New York City
4.5 of 5 stars 2,905 reviews
Midtown
Row NYC Hotel
Row NYC Hotel
#281 of 464 in New York City
4.0 of 5 stars 4,973 reviews
Show Prices
Show Prices
Show Prices

Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay