We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Times Square Manhattan

Certificate of Excellence
Hotel website
Hotel deals
1605 Broadway, 49th Street, New York City, NY 10019
Special Offer
Save 10-30%
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Crowne Plaza Times Square Manhattan
Professional photos View all
Browse nearby
Crowne Plaza Times Square Manhattan
Write a Review

5,895 reviews from our community

Traveler rating
    2,745
    2,009
    686
    285
    170
See reviews for
1,918
1,750
188
685
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,285)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (5895)
  • Mar-May only
    (1517)
  • Jun-Aug only
    (1296)
  • Sep-Nov only
    (1563)
  • Dec-Feb only
    (1519)
All months
There are newer reviews for Crowne Plaza Times Square Manhattan
See the most recent reviews
Brisbane
Contributor
19 reviews 19 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 17, 2012

While this hotel is a little expensive it is the perfect place from which to launch your exploration of Manhattan and NYC. It is centrally located with Times Square right outside your door. There is easy access to taxis, buses and the subway. Central Park, 5th Avenue and other tourist spots are all within easy walking distance. The staff are... More 

Was this review helpful? Yes 1
CPTimesSquare, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

555555Brisbane, thank you for your fabulous review! We love hearing this wonderful feedback from our guests! Our accessible location certainly makes it easy to tour the city of Manhattan! I am also happy to read that you enjoyed the helpfulness from our staff! All of us here at Crowne Plaza strive to make our guests feel at home! Best, Yaniv... More 

Cork, Ireland
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 16, 2012

We stayed here for 5 nights in September as part of our honeymoon & could not recommend it highly enough. From the moment we checked in, the level of service we received from Evelyn on the front desk was superb. She upgraded us to a corner room which was really spacious, especially in comparison to regular NYC standards. The view... More 

Was this review helpful? Yes 1
CPTimesSquare, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

THANK YOU SO MUCH, MissCK_Cork, for choosing to stay with us! We were delighted to have you as a guest of our hotel! Our front desk staff was delighted that you recognized their efforts of providing you superb service. Times Square is always an awesome view and we are glad to have been able to share that with you. We... More 

Nottingham, United Kingdom
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 16, 2012 via mobile

On walking out the front door we were in the middle of times square, nice sized room great view of times square well worth the extra £30 Highly recomended Ate out for the whole stay so didnt try the food but enjoyed the bar and views of times square Only downside no free wifi Nice helpful staff

Was this review helpful? Yes
CPTimesSquare, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you lain2936 for your awesome review! It was a great pleasure having you as a guest and we are ecstatic that you had enjoyed your stay. We apologize for our internet policy, but we do hope you stay with us again. Perhaps you would like to book a concierge room for your next stay, which includes internet. We look... More 

Cairo
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed November 16, 2012

My husband and I checked out after a 7 night stay at CP Times Square, booked through Booking.com. We have to say we are completely disappointed and feel we were ripped off. It all began during the check-in, when an arrogant and highly condescending front desk staff (by the name of Rhoda) showed a very rude attitude and would not... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear NohaKamal, Thank you for taking the time to post your comments. Please accept my sincerest apology for the service you received at check in and any inconvenience you may have experienced. I am also sorry for the issues you had at check out. I have sent you a private message to obtain some additional details regarding your experience. Thank... More 

Melbourne, Australia
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed November 16, 2012

Newly renovated hotel, literally opposite the M&Ms store. We were upgraded to an extremely spacious king room and loved that everything was modern, clean and new. Only gripe would be the lack of free wifi. Staying in Times Square can be pricey and compared to other hotels in the area that are charging similar prices, I would recommend the Crowne... More 

Was this review helpful? Yes
CPTimesSquare, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you lexi_m2011 for your great review and your recommendation! We hope you were able to stop in the M&M’s store for some yummy chocolate. Please accept our apologies for the internet policy. For your next stay, perhaps you would like to book one of our concierge rooms which includes internet. We look forward to having you back as a... More 

Philadelphia, PA
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 13, 2012

Fourth or fifth stay at this hote. Just one night this time. Room was great on the 42nd floor with a beautiful view. Staff very friendly and very helpful. Looking forward to a longer visit next month.

Was this review helpful? Yes 1
CPTimesSquare, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi Marism, We look forward to seeing you too and we are very happy you enjoyed the view, that floor is ideal! Please let us know when you are planning to stay with us again at info@cptnyc.com to treat you to a complementary drink at our bar! Thanks so much! Yaniv Packin, Hotel Manager More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 13, 2012 via mobile

My husband and I stayed at the Crowne Plaza during the week that Hurricane Sandy hit New York. It was a surprise 40th trip for myself and Caron Heller and her team made sure that we had a fabulous room with an amazing view, and complimentary snacks and wine upon arrival, which were most appreciated. We had stayed at the... More 

Was this review helpful? Yes
CPTimesSquare, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

DonnaAVP, thank you so much for your outstanding review. I am thrilled to hear that Caren and the team made your 40th Birthday a memorable one! That is what we are all about here at the Crowne Plaza! I would also like to thank you for recognizing the efforts of our staff during the detrimental storm we experienced here in... More 

Cagnes-sur-Mer, France
1 review
5 of 5 stars Reviewed November 12, 2012

This is our third time in this hotel and we keep on loving it. It is Ideally situated, modern, calm, and the people are really kind and helpful even if your breakfast is not included treat yourself with one at least. Go to the lobby level, the restaurant has an astonishing view on times square in front of M&M's store... More 

Was this review helpful? Yes
CPTimesSquare, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Florence, Thank you so much for taking the time to write a review and for such kind words. We are absolutely thrilled to hear that you enjoy staying at our Hotel. Keon is one of our greatest staff and he was happy to see the review. Maybe you can book one of our concierge rooms because those include breakfast.... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 11, 2012

Check in was amazing. The room is beautiful as in the view! And the prices are totally affordable! We are celebrating our 12th anniversary in style after two weeks of no power and hurricane sandy and a snow storm! Thank you Rhoda at the front desk you were sweet and amiable! What a wonderful place! I will come back especially... More 

Was this review helpful? Yes
CPTimesSquare, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you Ellenmelon41 for your review! I am glad to hear that you are safe and sound after the two storms we had here! I am also glad that you had such a fabulous stay with us! We cannot wait to welcome you back (with the kids!) soon! Best, Yaniv Packin Hotel Manager More 

Burford, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 11, 2012

We were there at the time of the hurricane. The staff worked tirelessly to make our stay as comfortable. They kept us informed of the situation as best they could and did everything to to help. The receptionist Lyonnel even logged on to the airline for me and printed out our boarding card when we did eventually get a flight... More 

Was this review helpful? Yes 1
CPTimesSquare, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Barbara S, thank you for your review! I am happy to hear that Lyonnel was able to help you with your flight information. All of our staff worked extremely hard during the hurricane to make sure all of our guests were treated well! Hopefully you come back and stay with us soon when the skies are sunny! Best, Yaniv Packin... More 

Questions? Get answers from hotel staff and past guests. Ask a question

1,806 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1545)
Viewed
Hotel & grounds (280)
Viewed
Room/suite (430)
Viewed
View from room (264)
Viewed
Bathroom (106)
Viewed
Pool/beach area (8)
Viewed
Dining (42)
Viewed
Business center/function rooms (3)
Viewed
1:49
Videos (2)
Viewed
Other (410)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (193)
Viewed
Accessible King Room (12)
Viewed
Amenities (2)
Viewed
Corner Accessible Panoramic View Room (17)
Viewed
Corner King Panoramic View Room (50)
Viewed
Corner King Panoramic View Room 2 (12)
Viewed
Crowne Tower Two Double Bed Room (7)
Viewed
Presidential Suite (38)
Viewed
Restaurants and Bars (18)
Viewed
The Hotel (37)

Management photos: Courtesy of the property manager

Viewed
All management photos (68)
Viewed
Room/suite (38)
Viewed
Hotel & grounds (9)
Viewed
View from room (1)
Viewed
Business center/function rooms (3)
Viewed
Dining (3)
Viewed
Bathroom (4)
Viewed
Pool/beach area (1)
Viewed
Other (9)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...

Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities