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All 449 New York City hotels

Crowne Plaza Times Square Manhattan

4.0 of 5 Hotel   |   1605 Broadway, 49th Street, New York City, NY 10019 (Manhattan)
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82%
Ranked #134 of 449 hotels in New York City
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 5 days ago
regiznawz Nashville, Tennessee
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4,690 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Crowne Plaza Times Square Manhattan
See the most recent reviews
Nashville, Tennessee
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel was nice and consistent with other Crowne Plaza hotels I have stayed at. This was my second stay at this property. I am a Platinum IHG Rewards Club member. The in-room dining was good, the operator was friendly and efficient and the service was very fast. I work in the hotel industry and stay in a lot of... More

Was this review helpful? Yes 1
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello regiznawz, Thank you for staying with us and the for your continued loyalty to IHG rewards. I am disappointed to hear that we did not exceed your expectations. We strive to provide our guests with the best service. Your comments are greatly appreciated and have been forwarded over to the appropriate departments to discuss and review. We hope to... More

antwerp
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed here in July 2014, a family of 4. To open with some pros: the location is perfect, central in NY, subway on 50th street nearby. The beds were also very comfortable. Rooms are standard size for 2 people, since we were 4 (with 2 children) it was a little crowded, but overcrowded comes with NY. The cons: the... More

Was this review helpful? Yes
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello gr-mj, Thank you for taking the time review! We are thrilled to hear that you had a wonderful time with us here at the Crowne Plaza Times Square and that you enjoyed the comforts of your room. Your comments are greatly appreciated and have been forwarded over to the appropriate departments to discuss and review. The location is certainly... More

Coolangatta, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We arrived at this hotel on a public holiday weekend, very jet lagged and eith no place to stay. The staff were wonderful. They could see we were very upset and did everything they could to accommodate us. We spent 7 great days in this lovely hotel. All the staff were so friendly and very helpful. The hotel is in... More

Was this review helpful? Yes 1
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello tmg72, Thank you for the amazing 5-star review! I am thrilled to hear that you had a wonderful time with us here at the Crowne Plaza Times Square and that you enjoyed the comforts of your room. The location is certainly great for guests who want to be in the middle of Times Square. My team was excited to... More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed here with my family in June 2014. We were on the 28th floor. The room was very basic and small and the fixtures and fittings and bedding were of a very poor basic standard. The shower tap was almost falling off, the bathroom mirror was cracked, the carpet looked dirty and the vent in the bathroom was not... More

Was this review helpful? Yes 1
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello bellamee222, Thank you for taking the time out to write a review and for your candid feedback. I am disheartened to read about your experience at the Crowne Plaza Times Square. Our are 323 sq ft and are considered spacious by NY City Standard. We strive to provide outstanding customer service to all our guests. I apologize that you... More

Rockledge, FL
Senior Contributor
42 reviews 42 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is a really busy hotel, and as long as all the people in the lobby doesn't bother you it's a great hotel to stay in for a NYC visit. The room was great and the bed super comfy. The bar staff were really friendly and served me quickly with good sized glasses of wine. The gym is awesome, a... More

Was this review helpful? Yes 1
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello domyno50, Thank you for the amazing review! We are thrilled to hear that you had a wonderful time with us here at the Crowne Plaza Times Square and that you enjoyed the comforts of your room. The location is certainly great for guests who want to be in the middle of Times Square. Please let us know the next... More

South Australia
Contributor
18 reviews 18 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Crowne Plaza for 8 nights as part of our USA holiday. On arrival our room was not ready but we were given drinks and food to enjoy in the bar which was much appreciated after traveling. The room itself was a corner suite and was well appointed. The views were fantastic of both the river and... More

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CrownePlaza49, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello MrsS30, Thank you for the amazing 5-star review! We are thrilled to hear that you had a wonderful time with us here at the Crowne Plaza Times Square and that all our staff provided you with flawless service from check-in to check-out. I am also thrilled to know that you had a great experience with room service. I will... More

Hohenems, Austria
2 reviews
4 of 5 stars Reviewed 1 week ago

it has been very nice, clean and good rooms. best thing is the awesome location right at the times square! breakfast in the morning is good but nothing special, the bar is bit small but who wants to hang out at the hotel lobby when you are in NY ;-) after all there is just one thing i would change,..... More

Was this review helpful? Yes
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi AustrianPhil, Thank you for the fantastic review! We are pleased to hear that you had a wonderful time with us here at the Crowne Plaza Times Square! We hope you were able to visit all the restaurants, shops, and attractions in the Times Square vicinity. There is always more to see and do in New York City so we... More

Thrapston, England, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

So clean, so convenient, great value and great service all round. The rooms are above average in size and have great views of Times Square and the river - I think it would be hard to find somewhere that ticks more boxes for somebody looking for a central New York location.

Was this review helpful? Yes
CrownePlaza49, Guest Relations Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thanks for taking the time to let us know about your experience. Our location certainly is great and it's great to hear you enjoyed the rooms. Thank you again and we hope to see you in the near future! More

Winnipeg, Canada
Senior Contributor
47 reviews 47 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

Travelled as a family of 4 - 2 adults 2 teenagers. Beds were not doubles. Went to do stretches on the carpet in the room - carpet smelled like vomit. Disgusting! When we arrived, they had overbooked so they gave us a king with a cot. Not a great sleep that night or any other. Need to book 2 kings... More

Was this review helpful? Yes
CrownePlaza49, Guest Relations Manager at Crowne Plaza Times Square Manhattan, responded to this review

We are happy that you liked our location. On the other hand, please accept our sincere apologies for falling short of your expectations on some aspects of your stay. Rest assured that these issues will be looked into. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to... More

Tel Aviv, Israel
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We moved to this hotel after a short stay at another hotel that was booked for us and we decided to move to a better hotel, we got the most spacious room, we didn't want to leave the room to the cold of the streets, yet we had to go to enjoy the city :( The rooms were equipped with... More

Was this review helpful? Yes
CrownePlaza49, Guest Relations Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you for providing a great review of your time at our hotel! I'm glad you loved the location and your room. I hope we have a chance to see you again soon! More

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Additional Information about Crowne Plaza Times Square Manhattan

Address: 1605 Broadway, 49th Street, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Manhattan , Theater District - Times Square
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Crowne Plaza Times Square Manhattan 4*
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Also Known As:
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#86 Luxury Hotel in New York City #102 Romantic Hotel in New York City #113 Business Hotel in New York City #115 Family Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
Times Square, always New York's most exciting scene, seems all new now that the Crowne Plaza Times Square has reinvented itself. Come check out our $85 million re-invention, and see for yourself how modern design can provide a whole new kind of comfort. Enjoy one of our 795 well-appointed guest rooms outfitted with fresh contemporary accents and plush Sleep Advantage beds. Every room offers breathtaking views of Times Square, the famous Manhattan skyline or the Hudson River, unique among hotels in Times Square. Relax in our sleek lobby lounge, or have an evening cocktail in Broadway 49 Bar. Delight in a new spin on New American Eclectic cuisine at Brasserie 1605, one of the most exciting Times Square restaurants. With options like these, it's no wonder that New York seems so new. If you ve come for a meeting, you ll benefit from the new tech-friendly environment. If you re here for an event, you ll revel in the open space and atmospheric lighting, and when you walk through our front door, you step onto Broadway dazzling lights, world-class entertainment and urban energy. That's how Crowne Plaza Times Square is keeping New York new for you. ... more   less 
Number of rooms
770

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