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All 452 New York City hotels

Crowne Plaza Times Square Manhattan

4.0 of 5 Hotel   |   1605 Broadway, 49th Street, New York City, NY 10019 (Manhattan)
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Crowne Plaza Times Square Manhattan
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Ranked #142 of 452 hotels in New York City
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 5 days ago
Larabearr
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4,759 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Crowne Plaza Times Square Manhattan
See the most recent reviews
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed at the Crowne Plaza for past week. We had to transfer rooms at one point due to some of the nights being covered by rewards points and others being out of pocket. After our first room transfer, we were transferred to a room that smelled like rotten cheese. We were told by the maid that they were aware of... More

CrownePlaza49, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you for taking the time to share your feedback with us. It truly saddens me that the Crowne Plaza Times Square hotel was not what you were expecting for your stay this past week. I sincerely apologize that you experience several concerns during your stay. I would like to assure you we do take all of our guest’s comments... More

Wolverhampton, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

I have stopped at the Crowne Plaza on Time Square many times in the past with my family. My latest trip from the 29th-31st July had to be the best experience that I have had at this hotel. The staff were polite, well mannered and unbelievably efficient. The check in process was immediate. In addition, it was my mothers birthday... More

Rancho Santa Margarita, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

From the moment we checked in until the moment we checked out, this hotel and friendly staff was amazing! The location in Times Square is centrally located and easily accessible to subway and bus lines. My sister was staying at the Marriott 3 short blocks away, and she was paying $125 more per night. Great hotel, Great location, Great price,... More

CrownePlaza49, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Debmmom, Thank you for the amazing 5-star review! We are pleased to hear that you had a wonderful time with us here at the Crowne Plaza Times Square! We are so glad to hear that the hotel was perfect for your travel needs and that all our staff provided you with flawless service from check-in to check-out. We hope you... More

olney
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We recently stayed at the Crowne Plaza in Times Square. I loved the location, right in the heart of the action. Our room was spacious and the bed was comfortable. We met a helpful front desk employee, Brunilda, who engaged my son in conversation and made him feel so good. Thank you Brunilda for making our short stay so effortlessly... More

CrownePlaza49, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Nehull, Thank you for the wonderful 5-star review! It was our pleasure having you as our guests. We are happy to hear that you enjoyed our spacious and comfortable rooms. Brunilda is a great asset to our hotel and we are so glad that she made a positive impact on your stay. The location is certainly great for guests who... More

Alesund, Norway
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Well, this hotel is not much to brag about. It is located right on times square, which is great, but the hotel is very worn out and old. If it gets updated, the experience would be a whole lot better. The reception is in the second floor, which confused us when we arrived. The staff was not very welcomming and... More

CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear n0rwegians Thank you for your review and feedback, we appreciate it. We are very happy to learn you enjoyed the superb location of our property and the great view. However we are saddened to learn our ambience did not meet your expectations. I would like to share with we are currently going through a multi-million dollar renovation process, and... More

Menominee, Michigan
Contributor
11 reviews 11 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Excellent hotel for a great price in Times square. I have been to the other big brand hotel right in time square and I wasn't too impressed. Like any other Marriott. But this hotel although not very much different from other Crowne Plaza had great views and a great price tag. Stayed in the city with my wife for her... More

CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Mr. drsam32 Thank you for your 5 stars review, we are so thrilled to learn you enjoyed our property and satisfied with our rates. I am also happy to learn our team was courteous and assisted you with at you’re arrival; this is exactly what we strive for. NYC is a vibrant city that never stops although the stress... More

Oxford, Massachusetts, United States
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a spur of the moment trip with no reservations. We got off the train and walked to another hotel, but after speaking to them we decided the price was way to high so we left and walked on. I spotted the Crowne Plaza and went in to see what they had to offer. I'm handicapped so it's not... More

CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Mr. glowing4times Thank you for your wonderful review, we are so thrilled to learn our property was the right choice for you in terms of cost and benefit. I am also happy to learn our team and attentive and helpful, this is exactly what we strive for. We are proud to be in the heart of NYC and to... More

Binghamton, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I just came home from an excellent stay at the Crown Plaza Time Square Manhattan. We have been staying there for over 8 years. We have stayed at many hotels but the Crown Plaza delivers such excellent service. Sandra D who greeted us at the Members check in went above and beyond. We had a memorable trip... More

CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello 18Pennsylvaniatravel, Thank you so much for taking the time out to review our property! We're happy to hear you continue to enjoy your stay with us. Sandra is special, isn't she? We love our staff! You can tell they take their customer service seriously but go beyond the standards. We hope you'll visit us yet again, so we may... More

Amherst
Top Contributor
57 reviews 57 reviews
28 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

Rooms were clean and fair size for New York. Housekeeping was quick to bring extra towels, etc when needed. Sandra at the Platinum check in desk was very helpful. Very central to all attractions. Coffee area on the main floor is a great idea for a quick breakfast

CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Elizabeth, Thank you so much for your review. We really do take pride in our staff and I'm happy to see they're getting the recognition they deserve. We're glad to hear everything was to your liking and we hope you come back and visit us again soon! Best, Geoffrey Mills Managing Director More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Outstanding hotel with top notch service. The dinning room was outstanding. Claire Jorge our host and Tareq our waiter need to be commended on there outstanding detail to customer service. I would and will stay at this hotel again SOON. Thanks for a great weekend.

CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello James, Thanks for the review! We're so happy to hear everything was to your liking! We'd love to have you back and we can't wait. Safe travels and we hope to see you soon! All the best, Geoffrey Mills Managing Director More

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Additional Information about Crowne Plaza Times Square Manhattan

Address: 1605 Broadway, 49th Street, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Manhattan , Theater District - Times Square
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Crowne Plaza Times Square Manhattan 4*
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Also Known As:
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#96 Luxury Hotel in New York City #104 Romantic Hotel in New York City #118 Family Hotel in New York City #119 Business Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
Times Square, always New York's most exciting scene, seems all new now that the Crowne Plaza Times Square has reinvented itself. Come check out our $85 million re-invention, and see for yourself how modern design can provide a whole new kind of comfort. Enjoy one of our 795 well-appointed guest rooms outfitted with fresh contemporary accents and plush Sleep Advantage beds. Every room offers breathtaking views of Times Square, the famous Manhattan skyline or the Hudson River, unique among hotels in Times Square. Relax in our sleek lobby lounge, or have an evening cocktail in Broadway 49 Bar. Delight in a new spin on New American Eclectic cuisine at Brasserie 1605, one of the most exciting Times Square restaurants. With options like these, it's no wonder that New York seems so new. If you ve come for a meeting, you ll benefit from the new tech-friendly environment. If you re here for an event, you ll revel in the open space and atmospheric lighting, and when you walk through our front door, you step onto Broadway dazzling lights, world-class entertainment and urban energy. That's how Crowne Plaza Times Square is keeping New York new for you. ... more   less 
Number of rooms
770

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