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Crowne Plaza Times Square Manhattan

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1605 Broadway, 49th Street, New York City, NY 10019
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Crowne Plaza Times Square Manhattan
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6,188 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Crowne Plaza Times Square Manhattan
See the most recent reviews
Johannesburg, South Africa
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great location. Great hotel. Room was spacious and clean. Despite being in Times Square the room was quiet. Stayed in mid-July '15 with friends and had a great time. Highly recommend. I would definitely return.

Was this review helpful? Yes 2
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear RYERAM11 Thank you for choosing Crowne Plaza Times Square and for your five starts review, your feedback is important to us. We are thrilled to learn you had a pleasant stay with us and that you enjoyed our amenities and comforts in your room. We must agree with you that our rooms are larger than NYC standards. We sincerely... More 

Los Angeles, California
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

We were promised a room but it wasn't clean and when we came back to claim it, the room was given to someone else. Sandra (who promised us the room) was very accommodating and gave us breakfast and drink vouchers. It took a while for us to get into a room but when we did it was better than the... More 

Was this review helpful? Yes
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear JNWB, Thank you for choosing Crowne Plaza Times Square and for your wonderful five starts review, your feedback is important to us. We are thrilled to learn you had such pleasant stay with us and that Sandra has made your stay special and memorable, she is definitely an asset in our property and we are glad to extend the... More 

Toronto, Canada
1 review
4 of 5 stars Reviewed 4 days ago NEW

This hotel is a monster, but it fits in perfectly in Times Square. Only in town for a couple of days for a concert with the boys, but for the few hours we actually were at the hotel it was great. Safe, quiet, beautiful lobby, kind staff - a true refuge from the chaos of Times Square just outside the... More 

Was this review helpful? Yes
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Originaldcr15 Thank you for choosing Crowne Plaza Times Square and for your five starts review, your feedback is important to us. We are thrilled to learn you had a pleasant stay with us and that you enjoyed our amenities and comforts in your room. We must agree with you that our rooms are larger than NYC standards. We are... More 

Cardiff, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Stayed here with my mother for my 21st birthday. AMAZING location, right on times square! Lovely hotel, rooms are lovely and the bed is the comfiest bed I have ever slept in! It is on times square so you can hear sirens in the night, but this didnt disturb me as I was so tired I slept through it all.... More 

Was this review helpful? Yes
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Cathmaylang , Thank you for choosing Crowne Plaza Times Square and for your five starts review, your feedback is important to us. We want to take the opportunity to wish you a Happy belated Birthday! We are thrilled to learn you had a pleasant stay with us and that you enjoyed our property nad the comforts in your room.... More 

Burton, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Arrived yesterday 28th July 2015 for vacation in New york, three of us in the party having booked 2 rooms. I am an IHG Platinum Elite member which normallly qualifies for upgrades and room access and usually in the UK free breakfast (I actually thought this was global IHG policy but I may be mistaken. Anyhow....this hotel has no lounge,... More 

Was this review helpful? Yes
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Steve N, Thank you for being an IHG Rewards member, we greatly appreciate your loyalty to our IHG brand and hotel. Your feedback is very important to us. Your comments are valuable to us and it’s our pleasure to meet your expectations, however we are disheartened to learn you were disappointed with our property. Should you not be satisfied... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

We came from Australia and stayed here for three nights. It is a one minute walk to Times Square and a about 8 blocks to Central Park. A 10 minute walk to Rockefeller plaza. Very central. The room was your standard hotel room. Clean with the usual facilities (no kettle Aussies they have coffee machines instead). They had to supply... More 

Was this review helpful? Yes 3
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Leeage (7/28/15) Thank you for choosing Crowne Plaza Times Square and for your review, your feedback is important to us. We are thrilled to learn you had a pleasant stay with us and that Sandra was courteous and helpful. This is exactly what we strive for; your lovely comments will certainly be shared with our team. I am positive... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Loved this hotel. Stayed with my hubby in a king room with a city view on the 19th floor. Nice size room, pleasant décor and very comfy bed. Nice lighting and walk-in shower in the bathroom and the in-room safe came in quite handy. Didn't spend much time in our room but met all our needs. Elevators were speedy and... More 

Was this review helpful? Yes 1
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear letsgogirls Thank you for choosing Crowne Plaza Times Square and for your five starts review, your feedback is important to us. We absolutely love to hear you loved our property. We are thrilled to learn you had a pleasant stay with us and that you enjoyed our location and the view from your room and our comfortable bed. We... More 

Atlanta, Georgia
Level Contributor
6 reviews
3 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

Love the location. The property is very nice. However, the service really sucks. As a Platinum member, I had to beg for an upgrade. Still didnt get one, but the gentleman that check me in, did, however, give me a great view. The lady before wasnt trying to and she was rude. Upon check out, there was another lady that... More 

Was this review helpful? Yes
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Brodrick C, Thank you for choosing Crowne Plaza Times Square and for your review, your feedback is important to us. Thank you for been an IHG member; we appreciate your loyalty to our brand and hotel. We humbly apologize for not having one of our team members welcoming you with proper recognition and excellent service as per our own... More 

London, United Kingdom
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Visited with family and greatly enjoyed our stay. Would definitely come back. Quiet, comfortable and clean rooms. Restaurant offered fantastic food and staff were always extremely helpful. The location couldn't have been better, allowed us to make the most of New York and topped off an amazing holiday.

Was this review helpful? Yes 1
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Mathew C , Thank you for choosing Crowne Plaza Times Square and for your five starts review, your feedback is important to us. We are thrilled to learn you had a pleasant stay with us and that you enjoyed our location and the cleanness and comforts in your room. We are delighted to know we have met your expectations.... More 

London, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We loved this hotel. Stayed in the Intercontinental (Times Square) first and hated it so changed to this one and so much nicer. Comfy beds (unlike the Intercontinental). Rooms are a good size and quality, the bar/brasserie area is a very busy/buzzy place, always full of people and good tourist atmosphere. Couldn't really fault this hotel and would definitely stay... More 

Was this review helpful? Yes 2
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear ElsaJ40, Thank you for choosing Crowne Plaza Times Square and for your great review, your feedback is important to us. We are thrilled to learn you had a pleasant stay with us and that you loved our property. Thank you again for staying with us and your review. Please let us know next time you will be visiting, we... More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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