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Crowne Plaza Times Square Manhattan

4.0 of 5 1605 Broadway, 49th Street, New York City, NY 10019
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#144 of 453 Hotels in New York City
4,892 Reviews 4 of 5 stars
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Crowne Plaza Times Square Manhattan
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Crowne Plaza Times Square Manhattan
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4,892 reviews from our community

Traveler rating
    2,268
    1,681
    573
    225
    145
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Crowne Plaza Times Square Manhattan
See the most recent reviews
Swindon, England, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

Great location close to all Broadway shows and always a cab to take you anywhere. Lovely view on 39th floor (upgraded without asking!) and room lovely and cleaned every day with fresh towels (unlike Europe), Special thanks to concierge Suzan & co who recommended restaurants, ordered our taxi to airport on departure, looked after our luggage and free use of... More

Was this review helpful? Yes
CrownePlaza49, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Joon R., Thank you for the amazing 5-star review! Thank you for staying with us and for sharing your review with our readers, we are glad to hear that Susan and our staff made a positive impact on your hotel stay with us. Our location is definitely a plus. We strive to provide outstanding customer service to all our guests... More

Crawley, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The location is absolutely perfect. Vicky Martin on reception went above and beyond to help us from the start. Cannot recommend highly enough and will def be coming back. Thankyou for a wonderful and memorable trip

Was this review helpful? Yes
CrownePlaza49, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you for staying with us and thank you for the great 5-star review! It was our pleasure having you as our guests. We are happy to hear that you had a wonderful and memorable trip. We are glad you found the location of the hotel to be perfect and that you experience the outstanding customer service from Vicky Martin... More

Curtice, Ohio, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Our recent trip to this hotel was on a very busy weekend and our room was not available early. The check-in staff was wonderful - we were able to store our bags and go enjoy the city until normal check-in time. Evelyn was amazing at the front desk - she apologized for the wait (even though it wasn't that long... More

Was this review helpful? Yes
CrownePlaza49, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you for the amazing 5-star review! We are so happy to hear that you had a wonderful time with us here at the Crowne Plaza Times Square. We strive to provide our guests with the requested room accommodations that were booked, depending on the time of guest arrival, guests requests, room proximity close together, adjoining requests, if any, at... More

Irvine, United Kingdom
Contributor
18 reviews 18 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Large hotel in great location, right on Times Square, all theatres near by if going to a show. Rooms clean and if you are a smoker(like us) ask for a room on the 35 floor. Never ate in hotel so cannot comment.

Was this review helpful? Yes
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi John! Thanks for the review. Also, thank you for pointing out that we do having a smoking floor. Great for guests that enjoy their smoke. We hope everything was the way you liked. Hope you'll be staying with us again soon! Regards, Fatena Q. Williams Front Office Director More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

The Crowne Plaza is a very nice hotel, decorated very tastefully, and service that was very pleasant for the most part. Very easy to get around and you can't beat the location. When you exit the front entrance BAM your in the heart of Times Square, only negative about that is that your in the heart of times square, it's... More

Was this review helpful? Yes 1
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi Jarrod! Thanks for the wonderful review. We're glad you got to enjoy your stay with us. Yes, walking out of our property can be a bit overwhelming for some. You're right on Broadway and in the center of all the craziness! We appreciate your patience through the check-in process, we can understand that can get frustrating very quickly. As... More

1 review
5 of 5 stars Reviewed 1 week ago

Spending 3 days at the hotel with my family and I am loving the time. Mostly because of the way we have been treated. Donald Mei was excellent in welcoming us with a very warm smile and approach. The hotel itself is close too the center and is clean and quiet. Loving the experience.

Was this review helpful? Yes
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Jacira, Thanks for staying with us! Hope your stay is going well! Donald will be so happy to hear about your stay and how it's going. Be sure to stop by and let him know as well! Have lots of fun and enjoy! All the best, Geoffrey Mills Managing Director More

Saint Albert, Alberta, Canada
1 review
4 of 5 stars Reviewed 1 week ago

I found that this location is great for travelors that are new to Times Square as it is very easy to locate areas. It is close to the theatres, but can be very busy. The staff is helpful and Vicky Martin spent alot of time with me on my questions.

Was this review helpful? Yes
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi Marla! Thanks for the review. We appreciate that you took the time out to review our property. Vicky will be pleased to hear that she was able to help you with all your questions. I'm sure she didn't mind. I'm so happy to hear you enjoyed our location, it can get too busy for some. We hope you'll be... More

Basking Ridge
Top Contributor
119 reviews 119 reviews
31 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 1 week ago

I did not want to get up this morning - I was in an ULTRA-comfortable bed with a nest of pillows. This was our second overnight trip to NYC in just a week - pretty good for not having gone in years! We had tickets for Matilda, which we enjoyed immensely. I'll confess, we were hoping for a last minute... More

Was this review helpful? Yes
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello trvel4fun, Thanks for the wonderful review! We're glad you had a great time. Thank you for being so understanding! We try our best to accommodate our guests and sometimes we will be short of certain types of rooms. Guests such as yourself make our day! I guarantee it. Thanks! All the best, Fatena Q. Williams Front Office Director More

Two Rivers, Wisconsin
Contributor
16 reviews 16 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from a weekend visit to Manhattan and stayed at the Crowne Plaza. Could not have asked for a more relaxing location. Great accommodations and service. Transportation provided from the Hotel. Location was great to access the subway or walk anywhere. Shopping was great and easy to access. Can't wait to return.

Was this review helpful? Yes
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi Scott! Thanks for the great review! We're glad everything was to your liking and we hope you'll be considering us for all future stays. Also, we do offer transportation from the hotel but for a fee. Just wanted to make that clear for potential guests. Regards, Geoffrey Mills Managing Director More

Greymouth, New Zealand
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

You couldn't get any closer to the Centre of the action if you tried. An amazing Location with theatres, restaurants, Central Park, museums, art galleries, street entertainment - an amazing place. Our room at the Crown Plaza was clean, spacious and quiet. The servicing of our room was immaculate. We didn't eat there - too many choices in the immediate... More

Was this review helpful? Yes
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Robin, Thanks for the review. We're glad you enjoyed your stay with us. We also hope you got to see some of the many Broadway shows available in the vicinity. Thanks again for staying with us and we hope to see you again soon! Regards, Fatena Q. Williams Front Office Director More

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Additional Information about Crowne Plaza Times Square Manhattan

Address: 1605 Broadway, 49th Street, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Manhattan , Theater District - Times Square
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Crowne Plaza Times Square Manhattan 4*
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Also Known As:
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City

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