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Crowne Plaza Times Square Manhattan

4.0 of 5 1605 Broadway, 49th Street, New York City, NY 10019
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Crowne Plaza Times Square Manhattan
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Crowne Plaza Times Square Manhattan
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5,446 reviews from our community

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    635
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Crowne Plaza Times Square Manhattan
See the most recent reviews
Brisbane, Australia
Contributor
18 reviews 18 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

We have just returned after 8 nights at the Crowne Plaza Times Square. We chose this hotel for it's location and were not disapointed. We were offered a room upgrade to a corner room for an extra $30 per night and were happy to accept. The room was large with great views of Times Square and the Hudson River. Overall,... More 

Was this review helpful? Yes 1
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Greg F, Thank you kindly for your great review, your feedback is very important to us. We are thrilled to learn you enjoyed our location and that we were able to offer you a room upgrade to a corner room. We are very pleased to learn you enjoyed the view of Times Square and Hudson View from your room.... More 

Houston, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I stayed at The Crowne Plaza for several nights, including New Year's Eve. The entire experience was very enjoyable. The staff was awesome. A special thanks to Justin for all his advice and help in planning our evening watching the Ball Drop. Wonderful festivies for the night! Nice corner room with a Time's square view. It's a... More 

Was this review helpful? Yes 1
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Samantha H, Thank you for your great review, your feedback is very important to us. And thank you for choosing to spend NYE with us! We are overjoyed to read your review; and very glad to learn you enjoyed our property and the view from you room. We couldn’t be happier to know we have met your expectations and... More 

Severna Park, Maryland
Contributor
12 reviews 12 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Visiting NYC with gal pals. Great location, above the Hershey store with Time Square outside our window. Room and bathroom were large and nice, not noisy considering the location. They stored our bags without charge and got us a cab when needed. Only issue that bothered us was that we were there on a rainy cold January day and after... More 

Was this review helpful? Yes 1
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Ttm85, Thank you for your great review. Your feedback is very important to us. We are delighted to learn you enjoyed our location and the space in your room. It’s definitely a great perk staying in the heart of Times Square! We are glad to know our bellman assisted you with your luggage. Your comments will certainly be shared... More 

New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Lovely corner view room. Not the least bit small as I expected with NYC hotel rooms. I put up my mom and stepfather for Thanksgiving weekend visit. Only issue I had was I asked for a view of Times Square..and sure if you stood on your toes and piqued around the corner, there was a "slight view". They didn't wish... More 

Was this review helpful? Yes 1
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear TheDivorceCoach, Thank you for your review. Your feedback is very important to us. We are glad to know you had a lovely corner view room, and that you enjoyed the space in your room. However we are disheartened to learn you have not received a Times Square View, we certainly feel disappointed you feel this way. The majority of... More 

Contributor
15 reviews 15 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

On arrival at the CP we were welcomed by staff immediately who helped take our bags out of the car. We were shown to the lifts to go up to the reception lobby to check in, unfortunately we arrived around 9am and were too early for check in but we were processed and sent back downstairs to store our luggage... More 

Was this review helpful? Yes 1
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Emmajsy, Thank you for your great review, your feedback is very important to us. We are so overjoyed to read your review; we are very glad to learn you enjoyed our property and the view from you room. It’s definitely a great perk staying in the heart of Times Square! We must admit we love that WOW positive reaction... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for two nights and it was great! Directly in the heart of where I want to me in Times Square! Staff was exceptionally friendly especially Donald who not only made us feel like VIPs but gave my wife and I best places to visit while out in New York City. Rooms were very clean beds were very... More 

Was this review helpful? Yes
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Hassan E, Thank you for your great review, your feedback is very important to us. We are so thrilled to read your review; we are very glad to learn Donald made such a positive impression on you, he is definitely an asset! We are also glad to know you enjoyed our convenient location and comforts & cleanness of your... More 

Cape Town
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed at this hotel twice in December. Both times we thoroughly enjoyed it. It's difficult to really give a proper assessment of the hotel as it was over Xmas and New Year and the hotel was crowded. Service was a little slower than usual but still very pleasant. The only minus was when we checked in the second time it... More 

Was this review helpful? Yes
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear CapeTownAl, Thank you kindly for taking the time to review our property. We really appreciate your feedback! We are very glad to learn you have chosen to spend Christmas & New Year’s Eve with us. We truly appreciate your understanding, although we do aim to achieve excellent guests satisfaction at all times, during high season such as NYE it... More 

Boston, Massachusetts
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was just great -- excellent location, reasonable rates, clean rooms, very pleasant and helpful staff, charming lounge to have drinks after the show and easy checkout. I would put this at the top of my list of affordable hotels right in the middle of Times Square.

Was this review helpful? Yes 2
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Sayge R, Thank you for your great review we really appreciate your feedback. We are very happy to learn you enjoyed the location of our property, our rates, the cleanness of the room and most importantly our customer service. We strive to provide the best service to all of our guests. We would be honored to be on the... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I really enjoyed my stay in this hotel....... Middle of manhatten everything is near..... this is a very busy hotel................ customer service was excellent ...... My first time to visit manhattan....... I wouldnt recommend another hotel !!!!!

Was this review helpful? Yes
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear International87, Thank you for your great review, simple and authentic review! Your feedback is very important to us. We are so delighted to read your review; and to learn you enjoyed our property. It’s definitely a great perk staying in the heart of Times Square! We couldn’t be happier to know we have met your expectations and that you... More 

Old Bridge, NJ
Contributor
13 reviews 13 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

My girlfriend and I stayed at the Crowne Plaza this past weekend while in town to see Book of Mormon. Our reservationist, Victoria, could not have been more welcoming and helpful. What a delightful person. Our room was not ready so she offered us an upgrade and allowed us to check out the room to decide if we would prefer... More 

Was this review helpful? Yes 2
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Tom J J, Thank you for your great review, your feedback is very important to us. We are so thrilled to read your review; we are very glad to learn you enjoyed our location and that Victoria was able to assist you and offer a room upgrade. We are also glad to know you enjoyed the Breakafst Buffet at... More 

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Additional Information about Crowne Plaza Times Square Manhattan

Address: 1605 Broadway, 49th Street, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Manhattan , Theater District - Times Square
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Times Square Manhattan 4*
Number of rooms: 770
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Priceline, Hotels.com, Agoda, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your Crowne Plaza Times Square Manhattan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City
Hotel Style:
#100 Luxury Hotel in New York City
#109 Romantic Hotel in New York City
#123 Family Hotel in New York City
#150 Business Hotel in New York City

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