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Crowne Plaza Times Square Manhattan

4.0 of 5 1605 Broadway, 49th Street, New York City, NY 10019
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Certificate of Excellence 2014
Crowne Plaza Times Square Manhattan
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Crowne Plaza Times Square Manhattan
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5,007 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Halifax, Canada
2 reviews
5 of 5 stars Reviewed yesterday NEW

This was our 3rd time staying at the CP. As Platinum members of IHG, we used points to stay 3 nights in 2 rooms. We were each upgraded into a king suite, given complimentary breakfast each morning and given complimentary wi-fi. The rooms are very nice and there is enough room to move around. The bed and pillows were very... More

Was this review helpful? Yes 1
Tel Aviv, Israel
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

If you want to be in Times Square, this is the perfect place. Also has easy access to the subway Had a high room so absolutely no noise. Rooms are a little small - but very manageable. Beds were super comfy. Bathroom was a good size and well appointed. Great business hotel. Only problem is we arrived late (2am) after... More

Was this review helpful? Yes 2
Patchogue, New York
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Our requests when booking were happily honored when we got to the hotel. The gentleman who checked us in, donald, was very accommodating and went out of his way to make sure we had the exact room we wanted. we stayed on the 45th floor (there is a total of 46 floors) in a corner king room with views of... More

Was this review helpful? Yes 2
Cork, Ireland
Contributor
13 reviews 13 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is my second stay at this hotel. If you want to walk out the door and be at the centre of it all this is the hotel for you. The rooms are adequately spacious and have comfortable beds and pillows, which is very important when returning after a day of sightseeing. The buffet breakfast is very good with plenty... More

Was this review helpful? Yes 2
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi Martina, Thank you for the review. We are glad that you enjoyed our spacious rooms, breakfast, bar and location. We are thrilled that our staff made you feel right at home. There is always so much to see in New York City so we hope to see you back at the Crowne Plaza Times Square. Thank you for choosing... More

Brisbane, Australia
Contributor
11 reviews 11 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I travelled to New York for the first time in May this year. We were getting married in Central Park, and decided we wanted to stay somewhere nice to mark the occasion, and let me say, the Crowne Plaza in Times Square did NOT disappoint! It was next to the Longacre Theater which was great since we... More

Was this review helpful? Yes 1
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi Melkitty91, Thank you for the lovely 5 star review. We are ecstatic that you spent such a special time with us and congratulations on your marriage. We agree that the moment you step out of our doors, there is a strong energy from all that is happening around the hotel. We hope you will stay with us again and... More

Brisbane, Australia
Contributor
18 reviews 18 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We chose this hotel mostly of it's location right in the heart of Times Square and we were not disappointed. Everything about our stay was excellent. Our rom was great and we had a brilliant view over time square. We didn't need to use the staff other than check-in/out so I can't comment on their service. The lobby, bar and... More

Was this review helpful? Yes 2
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you for the 5 star review! We are glad that you had such a great time while staying with us. We agree that our location is ideal for guests that want to be right in the middle of the action. We hope you will stay with us again and thank you for choosing us. Warm regards, Geoffrey Mills Managing... More

Bodegraven, The Netherlands
Top Contributor
74 reviews 74 reviews
46 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Location is superb, next to Hersheys and opposite M&M's, cannot be more central (and touristic) in Manhattan. Staf is attentive and a restaurant with a wonderful breakfast buffet. But expensive though at $ 35,-- + tax. Plenty of breakfast options around the corner obviously. But, apart from this nothing to complain about. Rooms are spacious and clean. Staff is excellent.... More

Was this review helpful? Yes 2
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi Ren209, Thank you for the review. We are glad to read that you enjoyed your stay. We agree that our hotel provides our guests with the convenience of dining in, or walking steps to great restaurants and such. We are glad that you enjoyed our spacious rooms and our views. We hope you will stay with us again and... More

Adelaide
Senior Contributor
34 reviews 34 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

After an initial mix up with our booking, we settled into our room 2701, and were very pleased. The staff at the desk were so efficient and friendly, trying to sort out our booking. We had a great view over Times Square. There were 2 double beds and a large bathroom, with freshly scented toiletries, suitable for men or women.... More

Was this review helpful? Yes 3
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you for the review. We are glad that our staff were able to assist you in every way. We agree that cab drivers can be quite difficult at times and thankfully our concierge alleviated the stress. We hope you will travel back to New York City and stay with us again. Thank you for choosing the Crowne Plaza Times... More

Detroit, Michigan
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We went to New York with some friends to have some fun - and our many thanks to the Crowne Plaza's Concierge Susan Gail Browning for making sure that happened. She helped us consistently find the finest restaurants, great seats at a great Broadway show and guided us to the many attractions and sights we were anxious to see. She... More

Was this review helpful? Yes 2
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Harry, Thanks for the kind review! We'll be sure to forward this review to Susan and let her know how much you appreciated her services. We hope you'll be back to visit with us soon. Have a great day! Regards, Fatena Q. Williams Front Office Director More

Whyalla, Australia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The customer service was not that flash, had to pay for wifi to be in our room which was expensive. Or you had to sit in the lobby to get wifi. For the price we paid for our room we just expected a bit more. Had stayed at numerous hotel throughout our two months in America and got a lot... More

Was this review helpful? Yes 3
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi Samantha, Thank you for your honest review. It'll help us reassess our services. We can appreciate and definitely understand you expected more out of us. We expect the same so it's very disheartening when a guest doesn't experience the type of service we are used to providing. WiFi does come at a cost but for our Priority Club members,... More

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Additional Information about Crowne Plaza Times Square Manhattan

Address: 1605 Broadway, 49th Street, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Manhattan , Theater District - Times Square
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Crowne Plaza Times Square Manhattan 4*
Number of rooms: 770
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Also Known As:
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City

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