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Crowne Plaza Times Square Manhattan

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1605 Broadway, 49th Street, New York City, NY 10019
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1 room 1 guest
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Crowne Plaza Times Square Manhattan
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6,309 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kent, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed today NEW

We arrived on 20th Aug at 2pm and only one of our rooms was ready so we checked into that one (daughter's room 2524). This had 2 double beds and was very spacious with lovely views. Could get into our room after 3pm (2512) which had a king sized bed and very large bathroom.Very pleased with both rooms overall and... More 

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Dubai
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed today NEW

I'm a big fan of IHG with the group being my first choice on business. Staff at this hotel were fine. It's Times Square, so it's busy and therefore efficiency needs to top customer "pleasantries", and I'll happily forgo them, especially if I'm tired. Complimentary water and a fridge would be nice. Couldn't get a straight answer as to why... More 

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Middlebrough
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed today NEW

Stayed at Crowne Plaza for 5 days with Husband and two daughters in August. On arrival told our room ready but not room for daughters. Told would be ready in one hour (3 O'clock) Not a problem, we all went to our room to wind down after our day of travelling. Went down at 3 to be told still not... More 

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Geneva
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed yesterday NEW

I stayed at the Crowne 4 years ago and had great memories of it. Efficient, extremely well located,... Well it's still extremely well located but it's not as well as it used to be (or maybe one part of the hotel is old and the other isnt?). My room was very old, the window did not close 100% and some... More 

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A TripAdvisor Member
5 of 5 stars Reviewed yesterday NEW

This is a great hotel, we take a suite and was very nice great bed fantastic space, GREAT breakfast, the staff is really nice, friendly, professional, walking distance to everything Theater, restaurants, bars, stores, I really enjoy it

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Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed yesterday NEW

We checked in on Aug 5 to 8, with a military discount, we got ourselves a nice corner room at 36th floor with full view of time square, 2 double beds with lot of space to move around, over 1k for 3 nights in time square worth everything. The room has no mini bar, which was a shocked! No breakfast... More 

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Toronto, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Totally under-whelming. Pleasant staff, however room was sub-standard. Door bumper smashed into the wall and left un-repaired, strange odour, bureau doors that didn't close properly. The kicker was housekeeping knocking on the door with a "do not disturb" sign to "confirm that you are checking out today" - not soon enough.

Was this review helpful? Yes 2
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Trevor P., Thank you for choosing Crowne Plaza Times Square and for your review, your feedback is important to us. On behalf of the Crowne Plaza team, please accept my humble apologies for the inconveniences you have encountered during your stay and the conditions of your room. I will certainly make our housekeeping director aware of your comments for... More 

Ontario
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We found a great deal on Spirit to fly from Detroit to Laguardia staying only one night in New York. Since it was a very short trip I wanted to book a hotel in time square close to everything. After months of searching various hotels I decided to book the Crown Plaza. When you first walk in there is no... More 

Was this review helpful? Yes 2
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear docean1964, Thank you for choosing Crowne Plaza Times Square and for your review. Your feedback is very important to us. We are honored to learn you have chosen to stay at our property after searching various hotels in NYC for months and we are thrilled to hear we have met your expectation. We are glad to know you enjoyed... More 

Boston, Massachusetts
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

It's a Crowne Plaza, it's Times Square. Price is fair for location. I stayed for 3 nights for work; but did enjoy the local area as well. Had a room facing Times Square...a lot of light for a solid nights sleep. The service was great...room and common areas very clean, doormen and concierge are very helpful and approachable.

Was this review helpful? Yes 1
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear BostonGal007, Thank you for choosing Crowne Plaza Times Square and for your review. Your feedback is very important to us. We are thrilled to learn you enjoyed the and cost & benefit of our property, and happy to hear you had a chance to enjoy the NYC while mainly focused for business. We couldn’t be happier to know you... More 

Detroit, Michigan
Level Contributor
7 reviews
5 of 5 stars Reviewed 4 days ago NEW

First of all, I want to declare that guilty of not writing reviews for any of my trips/visits; for this specific stay, I feel obligated to write something. Isis Arruda Social Media Manager at the Crowne Plaza Hotel - Time square made our stay just over the top. We booked the hotel for 3 nights during our NYC visit to... More 

Was this review helpful? Yes
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Michigander1981, Thank you for choosing Crowne Plaza Times Square and for your five stars review. Your feedback is very important to us. Firstly, I would like to personally thank you for your wonderful review, respect and recognition of our hard work. I am humbly honored to have assisted you and your wife during your last stay and I am... More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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