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Crowne Plaza Times Square Manhattan

4.0 of 5 1605 Broadway, 49th Street, New York City, NY 10019
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Certificate of Excellence 2014
Crowne Plaza Times Square Manhattan
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Crowne Plaza Times Square Manhattan
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5,012 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
4 of 5 stars Reviewed yesterday NEW

When my wife checked in the 4 rooms under her name, the person helping her, Vanessa, was extremely pleasant. Although we were early, she let us know that 2 rooms were already ready so we could drop our luggage off. She also noticed that I (maybe by the last name) had just checked in 2 rooms under my name that... More

Was this review helpful? Yes
Cape Town, Western Cape, South Africa
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Easily the best hotel I've stayed at in NYC. Very attentive, helpful staff and an absolutely gorgeous hotel. Rooms are spacious and well-equipped, and the location is just untouchable. If you're looking for a truly top-class hotel to stay at in the city, look no further! A more central hotel I don't think one could find. Amazing stay.

Was this review helpful? Yes
Toronto, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

My birthday weekend in NYC and at Crowne Plaza - Times Square Manhattan was nothing short of breathtaking! "Vicky Martin" at the check-in counter was so welcoming! Her service was worth nothing short of 10 star review on here! (You rock!) The accommodations were safe, clean, centrally-located, modern, and had all the amenities (gym, bar, restaurant, room service, wifi, etc...)... More

Was this review helpful? Yes
Oakville, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Had a fabulous time at this hotel. We had a great room overlooking Times Square. The staff were helpful from the front desk staff, to the bell staff. We had every breakfast in the dining room and the service was excellent. The Concierge were very helpful in regards to theatre tickets. Room was clean and well appointed. I have read... More

Was this review helpful? Yes
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Happy_Brit2612, Thank you! So happy to hear you had a great time with us here at the Crowne Plaza Times Square. We hope everything was to your liking. Our staff will be pleased to hear that they were able to make your stay a bit better. We take customer service very seriously and are pleased to know that you... More

Halifax, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was our 3rd time staying at the CP. As Platinum members of IHG, we used points to stay 3 nights in 2 rooms. We were each upgraded into a king suite, given complimentary breakfast each morning and given complimentary wi-fi. The rooms are very nice and there is enough room to move around. The bed and pillows were very... More

Was this review helpful? Yes 2
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello TDBeachl0vers, Thank you very kindly for the review. I am so happy to hear third time was also a charm for you. We try to stay consistently great in all aspects of hospitality and am happy to hear that returning guests feel the same way. We do apologize for the spotty service of WiFi in your rooms. It could... More

Tel Aviv, Israel
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

If you want to be in Times Square, this is the perfect place. Also has easy access to the subway Had a high room so absolutely no noise. Rooms are a little small - but very manageable. Beds were super comfy. Bathroom was a good size and well appointed. Great business hotel. Only problem is we arrived late (2am) after... More

Was this review helpful? Yes 4
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello spursraff, Thank you for the review! We appreciate your time. We are glad to hear about your stay with us. Location is perfect for guests wanting to be right in the heart of Times Square so I'm glad you were able to enjoy that. I do apologize about the delayed check-in process. I will speak to our Front Desk... More

Patchogue, New York
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Our requests when booking were happily honored when we got to the hotel. The gentleman who checked us in, donald, was very accommodating and went out of his way to make sure we had the exact room we wanted. we stayed on the 45th floor (there is a total of 46 floors) in a corner king room with views of... More

Was this review helpful? Yes 4
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Jennifer, Thank you kindly for the review. We're happy to hear you enjoyed your stay with us and we appreciate that Donald was able to provide you with the service you've come to expect from the Crowne Plaza Times Square. I'm also happy to hear about the size of your room and the view. We hope you enjoyed that... More

Cork, Ireland
Contributor
13 reviews 13 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is my second stay at this hotel. If you want to walk out the door and be at the centre of it all this is the hotel for you. The rooms are adequately spacious and have comfortable beds and pillows, which is very important when returning after a day of sightseeing. The buffet breakfast is very good with plenty... More

Was this review helpful? Yes 3
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi Martina, Thank you for the review. We are glad that you enjoyed our spacious rooms, breakfast, bar and location. We are thrilled that our staff made you feel right at home. There is always so much to see in New York City so we hope to see you back at the Crowne Plaza Times Square. Thank you for choosing... More

Brisbane, Australia
Contributor
11 reviews 11 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband and I travelled to New York for the first time in May this year. We were getting married in Central Park, and decided we wanted to stay somewhere nice to mark the occasion, and let me say, the Crowne Plaza in Times Square did NOT disappoint! It was next to the Longacre Theater which was great since we... More

Was this review helpful? Yes 1
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi Melkitty91, Thank you for the lovely 5 star review. We are ecstatic that you spent such a special time with us and congratulations on your marriage. We agree that the moment you step out of our doors, there is a strong energy from all that is happening around the hotel. We hope you will stay with us again and... More

Brisbane, Australia
Contributor
18 reviews 18 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We chose this hotel mostly of it's location right in the heart of Times Square and we were not disappointed. Everything about our stay was excellent. Our rom was great and we had a brilliant view over time square. We didn't need to use the staff other than check-in/out so I can't comment on their service. The lobby, bar and... More

Was this review helpful? Yes 2
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you for the 5 star review! We are glad that you had such a great time while staying with us. We agree that our location is ideal for guests that want to be right in the middle of the action. We hope you will stay with us again and thank you for choosing us. Warm regards, Geoffrey Mills Managing... More

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Additional Information about Crowne Plaza Times Square Manhattan

Address: 1605 Broadway, 49th Street, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Manhattan , Theater District - Times Square
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Crowne Plaza Times Square Manhattan 4*
Number of rooms: 770
Reservation Options:
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Also Known As:
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City

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