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All 451 New York City hotels

Crowne Plaza Times Square Manhattan

4.0 of 5 Hotel   |   1605 Broadway, 49th Street, New York City, NY 10019 (Manhattan)
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81%
Ranked #138 of 451 hotels in New York City
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
EmandKae Brampton
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4,737 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (954)
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Brampton
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed yesterday NEW via mobile

We stayed 4 nights at the hotel and loved every minute of our stay! A BIG thank you to Brunilda at the front desk for all of her help in checking in! Our corner room was very large and had a beautiful view of the River! All of the staff made our 10th anniversary trip to New York City a... More

Was this review helpful? Yes
Contributor
12 reviews 12 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Everything was amazing. The property was amazing, the room was stunning, the service wasn't bad (though it didn't blow me away because sometimes we requested things and they never came). The room needed some repairs (cracked bathtub), but they did everything in their power to fix the problem. Get a corner room, its worth it. And it looked like the... More

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Brisbane, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We found this hotel a great location for tourist activities. We had a corner room on a high floor with absolutely fantastic views of Times Square. The room was large by New York standards, and well fitted out. Other reviews are a bit more critical of the rooms and i wonder if they are reviewing the un-renovated rooms, as our... More

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CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Kristine, Thank you for your great review, we are thrilled to learn you enjoyed our location and the view from your room. It is actually a great perk to be in the heart of NYC, our neighborhood is surrounded by amazing attractions. We are also happy to hear you enjoyed our spacious rooms and comfortable beds. Its definitely a... More

Buffalo Grove, Illinois
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Large, 46th floor room with terrific views. Incredibly short waits for elevators. Air conditioning perfect. Nice amenities. Everything worked. Staff (front desk, bartenders, maid staff) -- all delightful. The "negatives" were -- an INTENSE smell of either air freshener or cleaning products which, if you have allergies or a sensitivity to smells -- was not pleasant. I got used to... More

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CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Faith653, Thank you for your terrific review, we are so glad to learn you had a great experience and enjoyed the terrific view and comforts of your room. Our 8 fast elevators are very convenient. I truly apologize for the freshener smell, although most guests enjoy the fresh smell we understand It could be very unpleasant for those who... More

Edinburgh, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We arrived as a family of five in New York for a week just after the heaviest snow fall of the winter, roads were just passable and the streets were pretty dicy. We arrived at the Hotel and were treated warmly (excuse the pun!) with a swift check in (2 double rooms) and a reminder that as IHG members Internet... More

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CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Stillholidaying, Thank you very much for you review we are so appreciative that you took the time to share your positive experience back in February. We are thrilled to learn our team made you feel warm and at home. Thank you for your recognition of our housekeeper’s hard work. We would like to take the opportunity to thank you... More

Oakville, Canada
Contributor
16 reviews 16 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Check in was fabulous... Very professional and friendly!!! Rooms are spacious Friendly staff @ the lobby bar $$ but that's NYC!!! Hershey Store and M&M's are at your doorstep :) Walk out to theatres or to Times Square and ENJOY!!!!

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CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear M C, Thank you for your great review, we are thrilled to learn you had a memorable experience at Crowne Plaza and that you enjoyed the spacious room. Please let us know next time you will be in NYC, we would love to see you again. Best regards, Larry Colleton Hotel Manager More

Lufkin, Texas
Senior Contributor
33 reviews 33 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I would definitely stay at the Crowne Plaza again perfect location directly next door to the Hershey store half a block from the center of times Square this staff is accommodating the room was clean and nice and spacious and the view was amazing they even let us check in very early in the morning which was a definite bonus... More

Was this review helpful? Yes 1
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear TMG_ Escape, Thank you for sharing your excellent experience at Crowne Plaza Times Square, we are really glad to learn you enjoyed our convenient location. We are also excited to learn that our staff was accommodating and able to provide you with early check in, we do strive to provide great service to all of our guests. Please let... More

Albany, New York
Top Contributor
68 reviews 68 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Pros: Location is perfect, rooms are large for NYC, HUGE TV in room, friendly staff, decent bathroom. Excellent health club - no fee for IHG members. Cons: finishes aren't quite up to similar Hilton & Marriott properties. Furnishings seem a bit tired. A lot of noise transfer from an adjoining room. Despite location hotel is kind of hard to find... More

Was this review helpful? Yes 1
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi J_August_West, Thanks for that review! We appreciate your comments as they help us grow. We understand all the cons mentioned and we promise that we're working on them. As stated in some of our earlier reviews, our rooms are currently going through a multi-million dollar refresh. That means, we'll be able to provide you the service you expect and... More

dallas
1 review
5 of 5 stars Reviewed 3 days ago NEW

This was a great stay for my 13 year old son's first trip to NYC. The staff was very friendly and special thanks to Isis for going above and beyond. The location was fantastic and the room was very comfortable. Could not ask for more- we will be back!

Was this review helpful? Yes
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi dandkfamily! Thanks so much for that review! We love to hear that our guests had such a great time at the Crowne Plaza Times Square. I know Isis will be more than pleased that she was able to provide you with the highest possible service and care. She's just great! We can't wait to have you back on property.... More

Belfast, United Kingdom
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed at the hotel 10 days ago for 6 nights and had a wonderful experience. Check in was fast and we were given free wifi which my two teenage children made the most of during their stay. The room was a great size and very comfortable indeed- housekeeping was excellent and we were very impressed with how efficient everything was... More

Was this review helpful? Yes
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello BoPe3p! I am so happy to hear you had such a fantastic time here in NYC. The Crowne Plaza Times Square thanks you for visiting and we hope you do so again, very soon! I am glad everything was to your liking. By the way, our rooms are currently going through a refresh so everything you brought up in... More

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Additional Information about Crowne Plaza Times Square Manhattan

Address: 1605 Broadway, 49th Street, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Manhattan , Theater District - Times Square
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Crowne Plaza Times Square Manhattan 4*
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Also Known As:
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#90 Luxury Hotel in New York City #99 Romantic Hotel in New York City #109 Business Hotel in New York City #119 Family Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
Times Square, always New York's most exciting scene, seems all new now that the Crowne Plaza Times Square has reinvented itself. Come check out our $85 million re-invention, and see for yourself how modern design can provide a whole new kind of comfort. Enjoy one of our 795 well-appointed guest rooms outfitted with fresh contemporary accents and plush Sleep Advantage beds. Every room offers breathtaking views of Times Square, the famous Manhattan skyline or the Hudson River, unique among hotels in Times Square. Relax in our sleek lobby lounge, or have an evening cocktail in Broadway 49 Bar. Delight in a new spin on New American Eclectic cuisine at Brasserie 1605, one of the most exciting Times Square restaurants. With options like these, it's no wonder that New York seems so new. If you ve come for a meeting, you ll benefit from the new tech-friendly environment. If you re here for an event, you ll revel in the open space and atmospheric lighting, and when you walk through our front door, you step onto Broadway dazzling lights, world-class entertainment and urban energy. That's how Crowne Plaza Times Square is keeping New York new for you. ... more   less 
Number of rooms
770

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