Seems like I'm not the first one complaining about terrible customer service here. I am a gold IHG club member and I stayed in this hotel for a week. Almost everyone I met was rude and unfriendly. Especially the front desk manager Robert, yes I'm naming names this time. He is so rude and arrogant. If you need help or... More
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- Also Known As:
- Crowne Plaza Times Square Manhattan Hotel New York City
- Crowne Plaza Hotel Manhattan
- Crowne Plaza New York City