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Crowne Plaza Times Square Manhattan

4.0 of 5 1605 Broadway, 49th Street, New York City, NY 10019
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Certificate of Excellence 2014
Crowne Plaza Times Square Manhattan
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Crowne Plaza Times Square Manhattan
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5,150 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
16 reviews 16 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Loved everything about this hotel. When you arrive the mirrored ceiling and the really suave reception rrally classy hotel in such a great location. Excellent views from room. They even had a swimming pool on.the 30 th floor which is unheard of in the uk. I actually stayed here in August 2011 but i can still remember ot like yesterday... More

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North East
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed here with my partner for 5 nights, and planned to propose on our trip. I made the hotel aware of this and was directed to a lady called Isis Arruda, who is the Guest Service Manager. I can honestly say that the service she offered was absolutely fantastic, far better than I could have ever expected. She reserved... More

Was this review helpful? Yes 2
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

This was our first time in New York and I wanted to get a nice hotel near times square. We upgraded our room to a times square view which is definitely worth doing. Noise wasn't a huge problem, we stayed so the 25th floor but could hear emergency services sirens occasionally. I would recommend this hotel and stay here again.

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London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I regularly stay in IHG hotels for work and as a result saved up enough points to be able to stay at this hotel for 4 nights with a friend for free. To my surprise, we both received free breakfast and free gym access on top! We had a top floor city view double room which was perfect, clean and... More

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CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Lauren T, Thank you so much for staying with us! We're glad to hear you and your friend had a great stay with us and enjoyed the many great amenities offered to our IHG members. We are excited to hear that you'll be back. We'll be waiting for you! Have a great day and safe travels. Warm regards, Geoffrey... More

Chicago, Illinois
Senior Contributor
40 reviews 40 reviews
22 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I have stayed here before and been impressed, and my recent business trip kept my streak of excellent visits intact. Everything about the hotel was top notch, and the location (48th and Broadway) can't be beat, especially if you have business on the west side or want to be near endless theaters and restaurants. The check-in was seamless. I was... More

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CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello dpster, Thank you so much for your review! We're so glad to hear you had a great stay with us. Thank you for being a returning guest. We're glad to hear we've been able to provide you with the consistent level of service you've come to expect from the Crowne Plaza Times Square. Our IHG members to get great... More

Voorhees
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Just wanted to say I had a great time in NYC with my fiancé we were at the center of time square .. It's a great location and great service. Thanks to Anthony and his great service as well as great direction on how to get to the Bronx to visit family. I had a great time in NYC and... More

Was this review helpful? Yes
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Jose B, Thank you so much for staying with us! Great to hear you and your fiancé had a great stay with us. Anthony is a great addition to the Crowne Plaza Times Square family. We'll be more than happy to welcome you back soon! Have a great day! Regards, Geoffrey Mills Managing Director More

Easington, null, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

All the staff were exceptionally helpful, check in was quick and when I requested a high floor this was no problem. I would like to specifically mention Abigail on concierge who went out of her way to help me organise a surprise 40th birthday present for my wife. The room were clean and tidy, the bar has a great view... More

Was this review helpful? Yes 1
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Wayne! Thank you for reviewing our property! We're so happy to hear you had a great stay with us. Our staff really does go above and beyond to provide you with the type of service you've come to expect from us. Glad you agreed. Thank you again for staying with us and we hope to see you again in... More

Dublin
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed here for 3 nights on break to NY. Great location. King room with partial time square view. Hotel and room decor very dated and in need of up grade. King bed very comfortable. Room size fine. Shower was best part really good. We stayed room only but had breakfast on last day. Good buffet but pricey at 70 dollars... More

Was this review helpful? Yes 1
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello happyhollydaysDublin, Thank you very much for your candid review. We're glad to hear from you. We are disheartened to hear that you found the room decor wasn't up to date. Fortunately, we're going through a massive renovation of all our guest rooms. So you should be seeing a change very soon! We hope you'll be back to give us... More

1 review
1 of 5 stars Reviewed 3 days ago NEW

If you are treveling to nyc near broadway or times square the crown plaza is the worst option We went to spend halloween at nyc. We pay for two elite level rooms and we recived a 2 star quality rooms with no service at all and very rude personell. If you are treveling to times square or broadway area you... More

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1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We booked a 4 night stay at this hotel to celebrate our son's 21st birthday. My wife spoke to Nadia Rodrigues to coordinate the special occasion. Nadia went beyond her call of duty and arranged special rooms for us and for our son. She also arranged sparkling wine and chocolates in his room to celebrate the occasion. To top it... More

Was this review helpful? Yes 3
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Jeff, Thank you very much for your review! So glad to hear about your stay. Nadia is just great, is she not? A people's person with a great mind for customer service. We hope your son enjoyed the many amenities. We'll be glad to have you again in the near future. Thank you again for staying with us and... More

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Additional Information about Crowne Plaza Times Square Manhattan

Address: 1605 Broadway, 49th Street, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Manhattan , Theater District - Times Square
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Crowne Plaza Times Square Manhattan 4*
Number of rooms: 770
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Also Known As:
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City

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