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Crowne Plaza Times Square Manhattan

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1605 Broadway, 49th Street, New York City, NY 10019
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Crowne Plaza Times Square Manhattan
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6,197 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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n.h.
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed yesterday NEW

Situated right at the heart of Times Square, this is perfect. Super friendly and effective staff even when busy. A special Thank You to Sandra Esp from Reception for her very professional and friendly customer service! We recommend this hotel with pleasure.

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1 review
5 of 5 stars Reviewed yesterday NEW

Well so far this has been great. Starting with Sandra Esp at the front desk. Very friendly and knowledgable. She gave us a true sense of comfort from the moment we met her. Our travel agent messed up our reservations and Sandra fixed them without a problem. I have stayed at many many hotels and have not received the kindness... More 

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2 reviews
5 of 5 stars Reviewed yesterday NEW

Me and my family stayed here in August 2013 for 5 nights. We had a 2 queen sized bed room, with a view of Times Square which was great. We didn't eat/drink at the hotel but all seemed ok. If youre looking for a times square hotel, then i would definitely recommend this one!

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Rio de Janeiro, RJ
Level Contributor
9 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Great because it's literally in Times Square. I really enjoy staying at this hotel and the concierge Sandra was really helpful and friendly. Highly recommended. As a suggestion, a cooler could be equipped in the rooms, as I bought some juice and milk for my daughter and couldn't serve them on the next day.

Was this review helpful? Yes 1
Goole, United Kingdom
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Dizzy from looking at hotels for your visit to new York ?.We definitely were, and eventually opted for the Crowne Plaza,Times Square. Yes some reviews are negative but expectations depend on individual tastes,requirements and what you are used to. We (four adults,one teenager and one 10 year old) wanted a good quality hotel,close to Times Square with clean rooms and... More 

Was this review helpful? Yes 2
LAT
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Just came back from a 6 night stay in the CP. I love tostay in the TS area as it is centrally located and its a hot spot when you are on a leisure in NY Our party was me and my teenage daugther, we asked a TS view room, so we has to wait for the room to be... More 

Was this review helpful? Yes 1
New York City, New York
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

This is the second time I have stayed at this location. I am a Platinum IHG member and used points (45,000)as all other hotels were "booked." I arrived at 2.30am and left at 7.30am. Upon arrival, exhausted from driving, I sat for 45 minutes waiting for a car valet. I asked at the gift shop located inside the doors, "we... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Great Service- and clean rooms- what more could you ask for.....location? Location you say....well good thing this hotel is also right in Times Square, or otherwise know as the centre of the world. Would stay again for sure!

Was this review helpful? Yes 2
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear G C, Thank you for choosing Crowne Plaza Times Square for your five stars review, your feedback is very important to us. We are thrilled to learn you enjoyed our property and our services. It’s our pleasure to welcome and to assist our guests throughout the stay, we are very glad to learn we have met your expectations. Thank... More 

Level Contributor
5 reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

This is the perfect hotel if you want to be right in the middle of everything. It's a short cab ride away from most of NYC. The room was clean and comfortable. Even though we were overlooking Times Square, it was quiet enough to sleep. The breakfast buffet included with our room was average. As expected, you have to valet... More 

Was this review helpful? Yes 2
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Alexis S, Thank you for choosing Crowne Plaza Times Square for your review, your feedback is very important to us. We are ecstatic to hear you found our property “the perfect hotel.” We are glad to know you enjoyed our convenient location and the cleanness and comforts in your room. Considering parking fees in NYC can be quite expensive,... More 

Sao Paulo, SP
Level Contributor
8 reviews
5 of 5 stars Reviewed 4 days ago NEW

Great place to stay with friends or family. This lovely hotel is a great choice and good coast benefict to stay at Time Square and teather area. Easy to walk until 5th Av and take a subway or bus. Note: 10.

Was this review helpful? Yes 1
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Morpe03, Thank you for choosing Crowne Plaza Times Square for your review, your feedback is very important to us. We are thrilled to learn you enjoyed our property and had a pleasant stay with us. Your comments are important to us and it will be shared with our team, we are honored to hear you were completely satisfied. Thank... More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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