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All 451 New York City hotels

Crowne Plaza Times Square Manhattan

4.0 of 5 Hotel   |   1605 Broadway, 49th Street, New York City, NY 10019 (Manhattan)
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82%
Ranked #139 of 451 hotels in New York City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Brenda G Alto, Texas
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4,675 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Alto, Texas
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

If you want to stay close but not in the middle of Time Square, I recommend this hotel. We requested a window view of Time Square and it was beautiful, especially at night. The room was very spacious and clean. We did like that there was a lock box or safe in our room. We had one meal, breakfast, was... More

Was this review helpful? Yes
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi Brenda, Thank you so very much for those comments! We're so glad everything was to your liking. I'm happy you enjoyed your view of Times Square, as well. We hope to see you again very soon! Have a great summer. Sincerely, Syed Abid Guest Services Manager More

East Hartford
Contributor
19 reviews 19 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I recently completed a 3-day stay at this hotel. This is our favorite hotel in NYC hotel and visit 2 or 3 times a year. The location is unbeatable and the staff are always friendly and helpful. Sandra ESP and Erica, at the front desk, were specially helpful. My wife and I are IHG platinum and our... More

Was this review helpful? Yes 1
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Cthusky322, Thanks so much for your review of the Crowne Plaza Times Square! We're so happy to hear our IHG members enjoyed their stay with us. It's what we strive for. We hope to see you again very soon! Thank you once again. Regards, Geoffrey Mills Managing Director More

baton rouge
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Nice hotel in the middle of Time Square! We wanted to be in the middle of everything and staying here definitely made us feel like we were. But the best part of our stay was the concierge service! So helpful!

Was this review helpful? Yes 1
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi I'veBeenAround, We're happy to hear your stay with us went great! Our staff really does try and go above and beyond for our guests. We really are in the middle of it all, whether it be shopping, shows or the bright lights. We hope you'll stay with us again because we loved having you! Regards, Syed Abid Guest Services... More

Mount Forest, Ontario, Canada
Senior Contributor
25 reviews 25 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Close to Times Square, easy check in, gave my family brunch voucher for my birthday and free wifi for my teenagers. Very clean!! Second time here and they did not disappoint. We will be back. Bus boys help with taxis to make sure they aren't overcharging you as well.

Was this review helpful? Yes 2
CrownePlaza49, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you Lisa R for staying with us and for your fantastic review! We are delighted to hear that you and your family had a great stay. Our staff was excited to hear that they were hospitable and made a positive impact on your stay with us. We can't wait to have you back. Best, Geoffrey Mills Managing Director More

Midland, TX
Senior Contributor
45 reviews 45 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were guests for four nights and the hotel met all of our expectations. By New York standards, our room with two full-size beds was spacious. I normally sleep on a King Size bed with my wife, so I was quite concerned about sleeping on a full size bed. The bed was so comfortable that it made up for the... More

Was this review helpful? Yes 2
CrownePlaza49, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you Rocky V for the fantastic review! We are pleased to hear that you had a wonderful time with us. We are glad to hear that the hotel was perfect for your travel needs and that all our staff provided you with flawless service. We hope you were able to visit all the restaurants, shops, and attractions in the... More

Leeds
Contributor
17 reviews 17 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Only popped on for a few drinks to get out of the sun. Bar area is pretty good and the prices are ok. Service was the issue and we had to continually get the attention of people to serve us. The bar man couldn't serve the drinks for some reason! Worth calling in and the coffee is pretty good

Was this review helpful? Yes 1
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi AnthonyMLeeds, Thanks for dropping in. We appreciate your review of our bar and lobby. I have forwarded your comments to our F&B manager and we will address this issue as it can be frustrating and we understand that. We hope you'll drop by for drinks and lunch again soon! Regards, Syed Abid Guest Services Manager More

Buffalo Grove, Illinois
1 review
4 of 5 stars Reviewed 4 days ago NEW

I checked into the hotel and asked the girl at the front desk if we were by an elevator. She said no and gave me and my son our keys. I get to the room and it is the first room next to the elevator. She clearly didn't care to check where my room was located nor did she care... More

Was this review helpful? Yes 2
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi Don, Let me start off by saying thank you for this review. I am so sorry that you were put on our smoking floor and near an elevator. We try and accommodate our guests as best we can but we don't want to accommodate them to areas or floors they don't wish to be on. I'm glad Evelyn and... More

Irvine, California
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

As every review has probably already said, this hotel is in a phenomenal location, right in the heart of all the action of Times Square. You can't get much better than this! We absolutely loved our corner room, with windows spanning the entire room, all the way toward the bathroom, providing a great view over the city. The room was... More

Was this review helpful? Yes 2
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi NoWayJoseCuervo, Thanks for your review! We're glad our property was to your liking. We really are in the heart of it all and it's great for guests that want to step out and enjoy Times Square. I have forwarded your concerns to the appropriate department head and we'll sit down and dicuss this further as our staff is our... More

Raleigh, North Carolina
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I am a travel agent that booked a group into the Crowne Plaza Times Square Manhattan with 7 rooms for end of July in May. The service then was impeccable and the reservations staff did a great job of helping me decide the types of rooms and pricing. When the group cancelled their NYC portion of the trip, I called... More

Was this review helpful? Yes 2
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi Mark! Thanks for the wonderful comments! I'm sure Melia will be thrilled to read this. I'm glad you got the situation sorted out. We'll be glad to have you and your clients stay on site with us. We hope to see you here soon, as well! Until then have a happy summer and be safe! Best, Geoffrey Mills Managing... More

Hartlepool, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

Nice hotel though dated. We stayed on 38th floor and had good views of city and Hudson River, however room itself very dated, though comfortable. Central hotel, very busy but good area to be in. Breakfasts good though service very slow. Some staff on reception helpful and concierge service very good. I would stay here again, however would request a... More

Was this review helpful? Yes 1
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi kb_chapman, Thank you very much for your review. We're disappointed to hear you weren't 100% happy with your stay. We are currently going through a multi-million dollar refresh. On your return stay, please e-mail me at Sabid@cptsnyc.com so we may provide you with the service and room you deserve. Hope to hear from you soon! Best, Syed Abid Guest... More

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Additional Information about Crowne Plaza Times Square Manhattan

Address: 1605 Broadway, 49th Street, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Manhattan , Theater District - Times Square
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Crowne Plaza Times Square Manhattan 4*
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Also Known As:
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#90 Luxury Hotel in New York City #102 Romantic Hotel in New York City #109 Business Hotel in New York City #124 Family Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
Times Square, always New York's most exciting scene, seems all new now that the Crowne Plaza Times Square has reinvented itself. Come check out our $85 million re-invention, and see for yourself how modern design can provide a whole new kind of comfort. Enjoy one of our 795 well-appointed guest rooms outfitted with fresh contemporary accents and plush Sleep Advantage beds. Every room offers breathtaking views of Times Square, the famous Manhattan skyline or the Hudson River, unique among hotels in Times Square. Relax in our sleek lobby lounge, or have an evening cocktail in Broadway 49 Bar. Delight in a new spin on New American Eclectic cuisine at Brasserie 1605, one of the most exciting Times Square restaurants. With options like these, it's no wonder that New York seems so new. If you ve come for a meeting, you ll benefit from the new tech-friendly environment. If you re here for an event, you ll revel in the open space and atmospheric lighting, and when you walk through our front door, you step onto Broadway dazzling lights, world-class entertainment and urban energy. That's how Crowne Plaza Times Square is keeping New York new for you. ... more   less 
Number of rooms
770

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