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Crowne Plaza Times Square Manhattan

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1605 Broadway, 49th Street, New York City, NY 10019
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Crowne Plaza Times Square Manhattan
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Crowne Plaza Times Square Manhattan
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6,056 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed yesterday NEW

My sister and I took our seven kids age 3-18 to NYC for the weekend. To our surprise the pool at the hotel is only a lap pool and you have to make an appointment to use it. Only one swimmer at a time. I guess that's to be expected for Times Square but they were pretty disappointed. We checked... More 

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Bowie, Maryland
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was my first visit to this hotel and it will be my new first choice for all of my future visits to NYC - for business or pleasure. Anthony at the front desk was welcoming and friendly. The room, including the bathroom, was spacious, and had plenty of outlets to charge my phone and laptop. The bed was comfortable... More 

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Dubai, United Arab Emirates
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Crowne plaza Times Square Manhattan is a perfect place for those who want to experience the madness of Times Square, the pulse of New York. Conveniently located on the 50th street at Broadway, the rooms are spacious and comfortable .Excellent housekeeping, friendly and courteous front office , a definite thumps up for this place. Easy access to the subway, bus... More 

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Manchester, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My general opinion of this hotel is good. It is in the centre of NY, just at the side of times square. Nice large clean rooms at the standards of Growne. The breakfast was quite pricey so I preferred to enjoy my breakfast at the nearby cafes. My only disappointment was that I was charged for the extras that they... More 

Was this review helpful? Yes 1
Manchester, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We stayed here for 4 days on IHG bonus points. My highlights listed below: 1. Excellent central location 2. First rate customer experience - Donal Mei(?) was excellent on reception, he was attentive to our requests and happy to answer any questions we had 3. Very good breakfast - even though the restaurant was quite small for the number of... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was my second trip to New York and this time i was with some girlfriends. Second time at the Crown and absolutely loved it! The location is hard to beat, you are out the front of times square. The subway is also just down on the corner, the Rock and Studio city, MOMA are just a few blocks away... More 

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Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear NaesT, Thank you for choosing Crowne Plaza and for your review. Your feedback is very important to us. We are thrilled to know you are returning to our property for the second time. We LOVE to hear you LOVED staying with us. This is exactly what we strive for! We are also glad to hear you enjoyed the cleanness... More 

Niagara Falls, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed for 3 nights and have no big complaints. The location cannot be beat! We were right in Times Square, close to everything. Our room looked down on Times Square and the noise outside was very minimal. We did take ear plugs for our first night so we could fall asleep, not knowing what the noise level would be... More 

Was this review helpful? Yes
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Alisa R, Thank you for choosing Crowne Plaza and for your review. Your feedback is very important to us. We are pleased to learn you enjoyed your stay with us and our prime location. It’s definitely very convenient to stay in the heart of Times Square. We are pleased to hear you found our staff excellent, accommodating, friendly and... More 

Delhi
1 review
1 of 5 stars Reviewed 3 days ago NEW

This hotel is right at Times Sqaure, that's a great location. But other than that, its not good - a lot basics are missing. I booked for 3 nights and this is my second day here. Here are my experiences: 1. Requested for an early check-in, no information given back, when I reached there - request denied. The front office... More 

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Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Sandeepamar, Thank you for choosing Crowne Plaza and for your review. Your feedback is very important to us. While we are pleased to learn you enjoyed our location, we are deeply disheartened to hear about your experience. We appreciate you have reached us prior your departure, so we can have a chance to apologize in person and rectify the... More 

Wellingborough, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

A brilliant location right on Times Square is just perfect for exploring New York City with kids! Step out of the front door into the bright lights or retreat into a pretty standard but quiet (considering the location) room for a good nights sleep. The kids loved the fact that they were so close to the action and we loved... More 

Was this review helpful? Yes
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear 377jayd, Thank you for choosing Crowne Plaza and for your review. Your feedback is very important to us. We are pleased to learn you had a perfect time with your family during your stay at Crowne Plaza. We are also glad to hear you and your kids enjoyed our convenient location in addition to the comforts and quietness in... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Got to say our stay was extremely positive and hassle free. Check in was fast and efficient. We had drinks vouchers left for us and all the requests I made before arriving where met thanks to the social media manager (Issis Arruda). Also special mention to Joyce our cleaner who kept are room 3602 very clean. Location was perfect and... More 

Was this review helpful? Yes 1
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Kelly A, Thank you for choosing Crowne Plaza Times and for your review. Your feedback is very important to us. We are overjoyed to learn your partner has chosen our property for such a special occasion. We are pleased to learn you enjoyed your stay and that you found our location perfect and also that you were glad with... More 

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