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All 446 New York City hotels

Herald Square Hotel

2.5 of 5 Hotel   |   19 West 31st Street, New York City, NY 10001 (Manhattan)
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Ranked #263 of 446 hotels in New York City
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
Colleen S Masterton, New Zealand
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Germantown, Maryland
2 reviews
1 of 5 stars Reviewed 2 days ago NEW via mobile

For our first trip to NYC, we chose this hotel for its great rates and location. What we found was a hotel badly in need of repair and renovation. Spotty plumbing issues, cracked tiles, corroded bathroom fixtures found. The worst was the heating system, which clanged, banged and hissed loudly throughout the night. Management was unconcerned about our numerous complaints... More

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Masterton, New Zealand
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Excellent value. The rooms were large and clean and very warm. The staff were friendly and the amenities excellent (for the price). Our neighbours were very noisy so would recommend ear plugs if you are a sensitive sleeper. Only a short walk to subway and Macy's

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Wallasey, United Kingdom
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel is perfectly placed, minutes from the Empire State a Buildings and Macy's. In easy reach of all,other attractions. Our room was very newly renovated with a big comfy bed and a lovely bathroom. Our room 'looked out ' on to Side of an office building which was almost within touching distance. It was therefore very dark. There were... More

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

(+) Location on the 31st street so it's easy to go uptown and..downtown :) Nice bathroom, clean room, nice stuff. (-) We stayed on the 1st floor. There were 2 windows in the room but no daylight (so high buildings around). It's really hard to exist without daylight..

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16 reviews 16 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The sleeping rooms in the Herald Square Hotel were shockingly comfortable, clean and quiet for the price and location. Don’t let the plexiglass shield in the lobby (or the oddly semi-circular metallic elevator or dingy halls) scare you off. Once I got to the room (I stayed in 906) and figured out how the old model hole-punch key worked, I... More

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London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We arrived early and stored our luggage in the free storage area before going shopping, we returned at 2.30pm knowing our check-in time was 3pm. I asked if it was ready and was told by a rude young woman that it was not! She was more interested in her phone and book than me, same attitude to guest after me.... More

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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just booked the hotel for Memorial Day weekend after many visits. Whenever my sister and I spend the day in the city we always spend the night at the hotel. The staff is wonderful, location great, and the rooms are really nice and clean. Sometimes I have issues with the shower water temperature but that will not stop me from... More

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This was our first visit to New York and we were not disappointed by our choice! We were on a budget and wanted something that was value for money but not a hostel, this was perfect. We arrived by train from the airport and the hotel was a short walk away from Penn Station. We arrived slightly early and were... More

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Chico, California
1 review
4 of 5 stars Reviewed 3 weeks ago

The room was small but very clean. The bathroom door couldn't open all the way because it hit the bed, but no big deal. The shower would alternate between hot and cold. Other than that, we had no issues.

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Additional Information about Herald Square Hotel

Address: 19 West 31st Street, New York City, NY 10001
Location: United States > New York > New York City > Manhattan , Midtown
Free High Speed Internet ( WiFi )
Hotel Style:
#241 Family Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Herald Square Hotel 2.5*
Official Description (provided by the hotel):
Close walking distance to the Empire State Building, Madison Square Garden and Macy's.Close to the Theater District, Times Square, radio City Music Hall and Rockefeller Center.Beautiful newly renovated rooms.Complimentary coffee machine in the lounge area.24 hours front desk and concierge service.Non Smoking throughout.Free wireless internet access.A hotel you can recommend to your clients, friends and family. ... more   less 
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Also Known As:
Hotel Herald Square
Herald Square Hotel New York

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