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All 452 New York City hotels

Herald Square Hotel

2.5 of 5 Hotel   |   19 West 31st Street, New York City, NY 10001 (Manhattan)
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78%
Ranked #278 of 452 hotels in New York City
A recent review
4 of 5 stars reviewed 1 week ago
791IanW Stourbridge, United Kingdom
  • Overview
  • Reviews (1,085)
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  • Room tips (100)
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1,085 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
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English first
Brighton, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Fantastic location, reasonable (for NYC) price and very helpful staff. Very close to Macy's; Empire State Building etc etc. Easy walking distance to Times Square and surrounded by restaurants, and street food places. Very clean bedroom and bathroom. Bed very comfortable. Only complaint was that the coffee machine in the lobby seemed always to be out of order, but in... More

Was this review helpful? Yes 1
Lorrach, Germany, Europe
1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

Noisy AC, clean, but old! There are better places around! We needed a room for 2 days, the receptionist promised, that it would be no problem to get room for another day, but then the price on another day was double. So we needed to search for another place! No breakfast

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Toronto, Canada
2 reviews
2 of 5 stars Reviewed 4 weeks ago

The hotel has a great location and it is a place to sleep over. Lobby with bars is terrifying, but room was bearable, apart from a bug in the bathtub on the first night which was explained with- It is raining and when it rains bugs appear in old buildings in New York!. The bed was ok, the room was... More

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Lexington, Kentucky
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 16, 2014

If you are looking for just a clean place to sleep and shower this is it. It seems a little strange at first at check in but it's like staying in someone's guest room. The coffee machine was great and I liked how it was centrally located and easy to get up or downtown. We did not have an upgraded... More

Was this review helpful? Yes 1
Stockholm, Sweden
Top Contributor
65 reviews 65 reviews
59 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed June 21, 2014

Stayed in room 600 with a very comfortable bed with nice bedlinen. Liked that a lot. AC is noisy, but the next day we found out how to open the window a little and didn't have to use the AC that much. Good bathroom with Aveda products. Room size was ok. We liked the living room near reception with coffee... More

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Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 16, 2014

The goal is the location. It is very well located, close to the sub and a short waling distance from the Times Square. The room was small, but recently renovated and charming, it looks vintage. The bathroom is large. There are no options for breakfast, only snack and coffee machines, but it really does not matter should your intention is... More

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Girona, Spain
Contributor
12 reviews 12 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 15, 2014 via mobile

This is a very nice hotel located just in the middle of Manhattan. There is a metro station just 2 blocks away so it's close to everywhere. It is quite an old building but my room was refurbished, big, clean and confortable. Sincerely in New York you just spend a few hours at the hotel. Just to take a shower... More

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Washington DC, District of Columbia
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed June 4, 2014

This hotel is the best price for the location. It is not extravagant, but it has everything you need. It feels like a European hotel. The space is small but clean. My only complaints are that you need to request a hair dryer at the desk, housekeeping forgot to put soap in our room the first day (they have Aveda... More

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Wexford, Ireland
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 2, 2014

We stayed here for 1 night. The girl on reception was lovely, very friendly & polite. The room we got was tiny. Barely enough room to walk around the bed, bathroom was equally small but everything was very clean & the bed was lovely. Dont think it was worth what we paid for it though. It was pretty expensive.

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Additional Information about Herald Square Hotel

Address: 19 West 31st Street, New York City, NY 10001
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Herald Square Hotel 2.5*
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Also Known As:
Hotel Herald Square
Herald Square Hotel New York

356 photos of this hotel

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Amenities

Free High Speed Internet ( WiFi )
Hotel Style
#237 Family Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
Close walking distance to the Empire State Building, Madison Square Garden and Macy's.Close to the Theater District, Times Square, radio City Music Hall and Rockefeller Center.Beautiful newly renovated rooms.Complimentary coffee machine in the lounge area.24 hours front desk and concierge service.Non Smoking throughout.Free wireless internet access.A hotel you can recommend to your clients, friends and family. ... more   less 
Number of rooms
100

Questions & Answers

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2 questions

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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