We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Herald Square Hotel

19 West 31st Street, New York City, NY 10001
Hotel amenities
Herald Square Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Ranked #288 of 464 Hotels in New York City
A recent review
5 of 5 stars reviewed 5 days ago
Brandie C Winston Salem, North Carolina
Write a Review

1,229 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Winston Salem, North Carolina
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have been staying here for the last several years on my trips to NYC. It has an excellent location and the rooms we have had are always clean and nice. The price is amazing for NYC. It's small, cute and no frills. What else do you need?

Was this review helpful? Yes 2
Cambridge, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location for lots of NY attractions. It's very clean and has very comfy beds. They provide free coffee, tea and oatmeal all day which was a nice surprise. However the bathroom is pretty dated and the shower temperature was very variable. The plug sockets are at weird heights in the room and the lights are very dim. It's great... More 

Was this review helpful? Yes
14 reviews 14 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband & I stayed at this hotel for 5 nights. We found the room to be clean & perfect for what we needed. The bed was amazingly comfortable! Definitely needed after very long days walking & sight seeing. Great location & affordable. A disappointment we had, was the water pressure in the shower was non existent, terrible in fact,... More 

Was this review helpful? Yes
12 reviews 12 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent a week in Herald Square Hotel, it was a very nice stay though very small rooms. The hotel is very very clean, the location is superb close to all transportation, serving coffee and tea and light snacks is good. Most of the staff was nice and helpful. The only drawback was that rooms don't have mini fridges, no... More 

Was this review helpful? Yes
13 reviews 13 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the herald sq for 5 nights in March 2015. Having been to New York several times, we knew exactly the area we wanted to stay. The herald sq is perfect for most attractions as it is pretty central to everything. It's just sort of behind Macy's. Our room was a large room with 2 double beds. The... More 

Was this review helpful? Yes 1
Sao Paulo, SP
Top Contributor
51 reviews 51 reviews
33 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed for a week with mum and sister in January 2015. We had a great time. No breakfast ois included but they offer different types of coffee/chocolate and hot water (and several types of tea), there is also chocolate bars available in the morning and in the afternoon, we loved it! The hotel is very charming. The guy that... More 

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 5 weeks ago via mobile

I was there for 2 nights. The room had zero day light, one plug, very dated bathroom with almost clogged sink tub and toilets., tiny tv, dirty towels. The receptionists and other personnel are very rude and not accommodating at all. Not nice people at all. Just terrible and bad experience. For the same level/boutique style, the St James is... More 

Was this review helpful? Yes 3
London, United Kingdom
Top Contributor
52 reviews 52 reviews
31 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed April 21, 2015

stayed here for four nights on recent trip to new York hotel location is really spot check in was straight forward and they issued us with maps and city info room was reasonably well appointed but it had no decoration inside or pictures on the wall and therefore felt a little unfinished...bed was reasonably comfortable the pipes were a little... More 

Was this review helpful? Yes 2
Banbury, United Kingdom
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 15, 2015

Me and my girlfriend stayed here for 5 nights in April and for the price we paid we was pleasantly surprised. The receptionist was friendly and very helpful and the room was very big with a big bathroom which i have not seen in a lot of hotels of late. In an ideal location on 31st it is a quick... More 

Was this review helpful? Yes 4
Banbury, United Kingdom
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 14, 2015

We stayed here for short break. If booked early enough you can pay fairly little. Staff is very friendly and helpful. Hotel itself is in good location. Times square in 10 minutes walk away and empire state building is about 5 minutes away. Hotel could to with a little update but it's clean and reasonable size rooms. If hotel is... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

387 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (386)
Room/suite (129)
Bathroom (65)
Hotel & grounds (69)
Family/play areas (3)
View from room (13)
Dining (5)
Pool/beach area (1)
Other (101)

Management photos: Courtesy of the property manager

All management photos (1)
Hotel & grounds (1)
Check In Check Out
Show Prices
Hotels you might also like...

Staying in Midtown

Neighborhood Profile
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question


Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay