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Herald Square Hotel

Hotel website
19 West 31st Street, New York City, NY 10001
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Best prices for:1 room 1 adult
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Herald Square Hotel
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1,416 Reviews from our TripAdvisor Community

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Basingstoke, United Kingdom
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel is in great location when you want to explore New York on foot or with little travelling involved. Main Penn train station is only 8-10 minutes walk away, Empire State Building is 4 min away, Time Square and Broadway is around 15 min away, Central Park is roughly 30 min away, depending how quickly you walk. There are... More 

Helpful?
Thank Astencijo
Birmingham, United Kingdom
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

good basic hotel,,,,and the location is great,,,right by the empire state building.hotel is basic but if you are in new york,who wants to be stopping in their hotel.loved the coffee machine and the pictures from life magazine.would definitely stop here again.

Helpful?
Thank Erniesverdict
Fatena W, General Manager at Herald Square Hotel, responded to this review

Dear Erniesverdict, Thank you for choosing Herald Square Hotel and for your fantastic review, your feedback is greatly appreciated and valuable to us. We are pleased to know you enjoyed your time with us and that our facilities were the perfect accommodation to meet your needs. It is great to hear you enjoyed our complimentary coffee and our historic magazine... More 

Elkton, Maryland
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

First off let me say that this hotel is about a block or so away from Herald Square so its not directly on the Herald Square area that the Herald Square entrance of Macy faces. With that said basically if you've been to New York City before there's a lot of businesses that use their location in the name and... More 

Helpful?
1 Thank UniqueWorldTraveler
Nashville, Tennessee
1 review
4 of 5 stars Reviewed 2 weeks ago

With such a resonable price and renovated room it was a good choice Good staff and clean room and bathroom And the location is perfect to whoom doesnt want to take taxi all the time... Its near to most of famous locations...

Helpful?
Thank Surya1977
Fatena W, General Manager at Herald Square Hotel, responded to this review

Dear Surya 1977, Thank you for choosing Herald Square Hotel and for your review, your feedback is valuable to us. We are thrilled to learn that you enjoyed your stay at our clean rooms, prime location and comfortable beds. It’s definitely a great perk to stay in the heart of Midtown Manhattan; our neighborhood is not only convenient it is... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed in NY for 5 nights before heading to Toronto for a few weeks to see our daughter. The hotel was fantastic. The room was perfect. We only slept and showered in it and it was fresh and clean. We weren't expecting housekeeping everyday but got it none the less. The bed was super comfy also. I would definitely... More 

Helpful?
1 Thank Gabrielle D
Fatena W, General Manager at Herald Square Hotel, responded to this review

Dear Gabrielle D, Thank you for choosing Herald Square Hotel and for your fantastic review, your feedback is greatly appreciated and valuable to us. We are pleased to know you enjoyed your time with us and that our facilities were the perfect accommodation to you and your family. It is great to hear you enjoyed our comfy beds we certainly... More 

Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is in a very good location, close to 5th and Empire State Building which makes it a very good place for tourists, and the rates are cheap for the area. The hotel looks old, but it's clean, the receptionist was courteous. The room was on the small size for a Queen size, but that's to be expected in... More 

Helpful?
Thank Raistlinsama
Fatena W, General Manager at Herald Square Hotel, responded to this review

Dear Raistlinsama, Thank you for choosing Herald Square Hotel and for your fantastic review, your feedback is greatly appreciated and valuable to us. We are pleased to know you enjoyed our prime location, guaranteed best midtown hotel rates and our WiFi. Our housekeeping team is thrilled to hear the acknowledgment of their hard work and that you enjoyed the quiet... More 

Fairmont, West Virginia
1 review
4 of 5 stars Reviewed 4 weeks ago

This hotel is well worth the value for anyone coming to enjoy a weekend with their significant other! Great location for midtown and only a few blocks away from Bryant park and Time Square. We plan on staying here again in the future!

Review collected in partnership with Amoma.com

Helpful?
Thank WVakangeline
Fatena W, General Manager at Herald Square Hotel, responded to this review

Dear WVakangeline, Thank you for choosing Herald Square Hotel and for your review, your feedback is important to us. We are thrilled to learn you had a great stay with us and exceeded your expectations. It’s great to hear you enjoyed your stay and we thank you for your loyalty. We are also happy to know you enjoyed our central... More 

Bristol, United Kingdom
Level Contributor
164 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
3 of 5 stars Reviewed 4 weeks ago

RECEPTION & CHECKING IN: The Lobby is small, the receptionists are behind a glass screen and the staff are miserable. We arrived around 13:30 and the guy shouted at me “YOU CANT CHECK IN UNTIL 3PM”, fluffed around with my confirmation paper for TEN MINUTES, then said he would give me the key. Then he shouted “NO SMOKING IN THE... More 

Helpful?
Thank Richard D
Fatena W, General Manager at Herald Square Hotel, responded to this review

Dear Richard D., Thank you for choosing Herald Square Hotel and for your candid review, your feedback is important to us. We are thrilled to learn you had a great stay with us and you will be back. We are also happy to know you enjoyed our central location that is accessible to train stations, subways and shopping centers not... More 

Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

It was a little unsettling to see so much homeless in the area but the hotel is in a great location for the main sights of the city, the room we stayed in looks nothing like the photos advertised so felt a little short changed and the central heating made a racket although my partner advised it was the best... More 

Helpful?
1 Thank Philip B
Fatena W, General Manager at Herald Square Hotel, responded to this review

Good afternoon Philip B: Thank you for choosing Herald Square Hotel and for your candid review, your feedback is greatly appreciated and valuable to us. We are very sorry to hear that the room wasn't up to your expectation and we invite you back to experience another room when your travel brings you back to the area. We are pleased... More 

Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 2, 2016

We stayed in the room 714 with two double size bed. The hot water wasn't working for a day, however, for compensation ,the manager offered us free breakfast and late check-out (6:00pm). I am happy with the attitude of the manager (M.V.). I will definitely visit here again.

Helpful?
1 Thank Tim94217
Fatena W, General Manager at Herald Square Hotel, responded to this review

Dear Tim94217, Thank you for choosing Herald Square Hotel and for your review, your feedback is important to us. On behalf of the Herald Square team, please accept our sincere apologies for the inconveniences you have encountered during your stay. We are very sorry to hear hot water didn't work for the day during your stay and happy to hear... More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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