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Herald Square Hotel

19 West 31st Street, New York City, NY 10001
Hotel amenities
Herald Square Hotel
Best prices for: 1 room 1 guest
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Ranked #297 of 463 Hotels in New York City
A recent review
5 of 5 stars reviewed 3 days ago
HRNNY Sao Paulo, SP
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1,217 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sao Paulo, SP
Senior Contributor
49 reviews 49 reviews
33 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed for a week with mum and sister in January 2015. We had a great time. No breakfast ois included but they offer different types of coffee/chocolate and hot water (and several types of tea), there is also chocolate bars available in the morning and in the afternoon, we loved it! The hotel is very charming. The guy that... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW via mobile

I was there for 2 nights. The room had zero day light, one plug, very dated bathroom with almost clogged sink tub and toilets., tiny tv, dirty towels. The receptionists and other personnel are very rude and not accommodating at all. Not nice people at all. Just terrible and bad experience. For the same level/boutique style, the St James is... More 

Was this review helpful? Yes 1
London, United Kingdom
Top Contributor
52 reviews 52 reviews
31 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

stayed here for four nights on recent trip to new York hotel location is really spot check in was straight forward and they issued us with maps and city info room was reasonably well appointed but it had no decoration inside or pictures on the wall and therefore felt a little unfinished...bed was reasonably comfortable the pipes were a little... More 

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Banbury, United Kingdom
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Me and my girlfriend stayed here for 5 nights in April and for the price we paid we was pleasantly surprised. The receptionist was friendly and very helpful and the room was very big with a big bathroom which i have not seen in a lot of hotels of late. In an ideal location on 31st it is a quick... More 

Was this review helpful? Yes 2
Banbury, United Kingdom
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed here for short break. If booked early enough you can pay fairly little. Staff is very friendly and helpful. Hotel itself is in good location. Times square in 10 minutes walk away and empire state building is about 5 minutes away. Hotel could to with a little update but it's clean and reasonable size rooms. If hotel is... More 

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Christiansburg, Virginia
13 reviews 13 reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 15, 2015

Boutique hotel just a short walk from the Empire State Building - reasonably priced for NYC. The front desk workers were very nice. We arrived early and they very quickly gave us access to lockers on site to stow our luggage until check in. Check in was quick and easy. We were on the first floor of this 7 floor... More 

Was this review helpful? Yes 7
Nottingham, United Kingdom
Top Contributor
81 reviews 81 reviews
33 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed March 5, 2015

The radiators do make noise and reception is behind the cells as mentioned in other reviews. However, the room was warm dry and the bed was comfy. The bathroom does all you need. It is in a great location and I slept perfectly well. Seems odd to pay twice the price to stay in a hotel with a name, save... More 

Was this review helpful? Yes 1
Ithaca, NY
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 18, 2015

The Herald Square Hotel is a no frills clean and friendly place in a great Manhatten location. It's a couple blocks from the Empire State build and walking distance to the theatr district. No refrigerator, no restaurant, no microwave, no room service -- just a clean large room with friendly staff. The place is popular with foreign tourists. In the... More 

Was this review helpful? Yes 4
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed February 17, 2015

Anyone who has read my reviews knows I am a little overly concerned about cleanliness in hotels. At first sight the lobby is older and so are the hallways as many other reviewers have noted - but once in our room (110) it was like a B&B. Wood floors, white linens, clean bathroom. I did not have to use the... More 

Was this review helpful? Yes 6
Singapore, Singapore
Top Contributor
69 reviews 69 reviews
32 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed February 17, 2015

I doubted staying here at first but upon reading some good reviews on location, I stayed in this hotel for 2 nights. How I wished I had stayed a few more days. loved its location. Extremely convenient and the subway was just next door on 34th Street. Macy and other major shopping area were also 3 streets away. Saved a... More 

Was this review helpful? Yes 4
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Bathroom (65)
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View from room (13)
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This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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