We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Hyatt New York

GreenLeadersSilver level
Hotel website
Hotel deals
109 East 42nd Street, Park Avenue at Grand Central Terminal, New York City, NY 10017
Special Offer
Double Your Points
2 people have started booking this hotel
Book on
TripAdvisor
in partnership with
Trusted partner. We work with getaroom to make your booking as easy as possible.
Best prices for:1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Grand Hyatt New York
View Map
Add Photo Write a Review

6,308 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Grand Hyatt New York
See the most recent reviews
Charlotte, North Carolina
Level Contributor
200 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
3 of 5 stars Reviewed August 18, 2012

I arrived for a 3-night stay, excited to be staying in a wonderful NYC location. The property is close to everthing! Whether you need to get around the city (Grand Central Station is next door), want to grab a great breakfast (Pershing Square across street or choose Dishes in Grand Central to grab and go), or want to venture to... More 

Helpful?
2 Thank GRLTRAV
GrandHyatt_NY_Mgmt, Public Relations Manager at Grand Hyatt New York, responded to this review

Dear GRLTRAV, Thank you for taking the time to let us know about your stay at Grand Hyatt New York. I apologize for the service you received and would like to speak with you directly to find out more information. If you will, please email qualitynycgh@hyatt.com to speak with a Front Office Manager. Best, Lauren More 

Araraquara, SP
Level Contributor
142 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed August 17, 2012

The location is very good, staff are helpful and friendly, the room is very nice, beds are confortable for me (soft mattress), bath toiletries amazing. I stayed at Grand Hyatt for a congress and the conference area is very good and beautiful. I just thought very unpleasant that internet was charged, really bad for such a nice hotel. There is... More 

Helpful?
Thank Mariliava
GrandHyatt_NY_Mgmt, Public Relations Manager at Grand Hyatt New York, responded to this review

Dear Mariliava, I am delighted to hear you had a nice stay at Grand Hyatt New York. I hope we will be your hotel of choice on your next trip to NYC! Best, Lauren More 

Sliema, Malta
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed August 17, 2012

It was my first time in New York, and I don't think we could have chosen a better location. The hotel is right next to the Grand Central Station from where traveling around NY was so easy. The room size was excellent, room decor very modern, staff very helpful, and rooms very clean. Although the food at the hotel was... More 

Helpful?
1 Thank Etienne B
GrandHyatt_NY_Mgmt, Public Relations Manager at Grand Hyatt New York, responded to this review

Dear tie570, Thank you so much for your great review regarding your recent stay at Grand Hyatt New York. We are delighted you enjoyed your guest room from the size of it to the décor and cleanliness. We are also happy you found our location to be most convenient. I hope we have the pleasure of welcoming you back in... More 

Baltimore, Maryland
Level Contributor
79 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed August 17, 2012

Beautiful hotel, no question about it. My room on the top floor was wonderful. Nice to stay with hardwood floors instead of carpet. Nicely designed, spacious, and very comfortable. Check-in was fast and simple. I had lunch and dinner in the restaurant. Pricey, but not for being at a hotel in that location. And the food and service were delicious.... More 

Helpful?
Thank Michael C
1 review
2 of 5 stars Reviewed August 17, 2012

I recently stayed at this hotel and it was the worst place I have ever stayed. Started with arriving in a taxi and with all my family not one bell men helped us with our bags. They were too busy chatting to each other. We then struggled to the room with our luggage on 33rd floor . We thought the... More 

Helpful?
Thank mrsalkw
GrandHyatt_NY_Mgmt, Public Relations Manager at Grand Hyatt New York, responded to this review

Dear mrsalkw, I sincerely apologize for the inconveniences you experienced during your stay at Grand Hyatt New York. We would like to speak with you directly to find out the exact details of where we went wrong. Please email qualitynycgh@hyatt.com at your earliest convenience. Best, Lauren More 

winnipeg, Manitoba
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 16, 2012

Just returned from out fifth stay at the Grand Hyatt New York. Stayed from Aug8-13th. No complaints whats so ever about this hotel. The location is unbelievable, staff is terrific and the renovations are outstanding. See you next year for stay number six.

Helpful?
Thank paak
GrandHyatt_NY_Mgmt, Public Relations Manager at Grand Hyatt New York, responded to this review

Dear paak, Wow, thank you for your loyalty to Grand Hyatt New York! We are so thrilled you enjoyed your fifth stay with us. We sincerely appreciate your comments about or unbelievable location, terrific staff and outstanding renovations. We can’t wait to have you back again next year! Best, Lauren More 

Bern, Switzerland
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed August 16, 2012

the grand hyatt in new york is located right at the grand central station. although its location might be prime, several aspects have not impressed: the staff makes you feel like it is a privilege to stay at this hotel. the rooms are not large by any standards. the bathroom is small. exorbitant prices. pluses include: gym pool breakfast buffet... More 

Helpful?
Thank domra
GrandHyatt_NY_Mgmt, Public Relations Manager at Grand Hyatt New York, responded to this review

Dear domra, We appreciate you taking the time to let us know about your stay at Grand Hyatt New York. We would like to get more details of your stay to find out where we went wrong. Please email qualitynycgh@hyatt.com so we may speak with you directly. Best, Lauren More 

Vancouver, Canada
Level Contributor
82 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed August 15, 2012

Me and two other freinds stayed here during Christmas 2010. We added two days to our trip and stayed at this property for the last leg of our trip. We also stayed at the Hampton Inn Times Square North for the first 5 days of our trip and you can read my review of that property, as well. This hotel... More 

Helpful?
Thank timbuk2
Waterford, Ireland
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed August 15, 2012

We just had our wedding in new York and stayed at the grand Hyatt because we have stayed there before and like the hotel and it's convenience. We were met at check in by a really nice member of staff who could not have done more for us as in putting us on a separate floor to our guests. We... More 

Helpful?
Thank Baeon
GrandHyatt_NY_Mgmt, Public Relations Manager at Grand Hyatt New York, responded to this review

Dear Baeon, We would like to congratulate you and your bride on your recent nuptials! We are so thrilled to hear you had a great experience and want to thank you for staying with us over your wedding. I sincerely apologize about the staff member that interrupted the photographs being taken and will cerarinly bring this up with our managing... More 

Rochester, New York
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed August 15, 2012

Stayed here for 2 nights on a girls weekend. I've been to NYC many times before but never stayed at a Hyatt, I would definitely recommend this hotel. It is extremely convenient to everything in NYC with Grand Central right next door. The staff was friendly ,helpful and very professional. The room was very clean (and has windows that open!)... More 

Helpful?
Thank M5c
Questions? Get answers from hotel staff and past guests. Ask a question

2,134 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1773)
Viewed
Hotel & grounds (345)
Viewed
Room/suite (504)
Viewed
Bathroom (161)
Viewed
View from room (91)
Viewed
Dining (51)
Viewed
Family/play areas (4)
Viewed
Pool/beach area (3)
Viewed
Business center/function rooms (5)
Viewed
0:50
Videos (1)
Viewed
Other (608)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (352)
Viewed
Amenities (141)
Viewed
Grand Club One King (16)
Viewed
Grand One King Room (32)
Viewed
Grand Two Double Beds (22)
Viewed
Restaurants and Bars (51)
Viewed
The Hotel (49)
Viewed
VIP Suite (41)

Management photos: Courtesy of the property manager

Viewed
All management photos (9)
Viewed
Hotel & grounds (1)
Viewed
Other (8)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these New York City hotels
Midtown
Hyatt Times Square New York
Hyatt Times Square New York
#56 of 467 in New York City
4.5 of 5 stars 1,856 reviews
Midtown
The Westin New York Grand Central
The Westin New York Grand Centra...
#250 of 467 in New York City
4.0 of 5 stars 2,185 reviews
Midtown
Waldorf Astoria New York
Waldorf Astoria New York
#292 of 467 in New York City
4.0 of 5 stars 9,114 reviews
Show Prices
Show Prices
Show Prices
Midtown
Wyndham New Yorker Hotel
Wyndham New Yorker Hotel
#283 of 467 in New York City
4.0 of 5 stars 8,605 reviews
Midtown
Hilton Times Square
Hilton Times Square
#70 of 467 in New York City
4.5 of 5 stars 4,977 reviews
Midtown
Crowne Plaza Times Square Manhattan
Crowne Plaza Times Square Manhat...
#179 of 467 in New York City
4.0 of 5 stars 7,104 reviews
Show Prices
Show Prices
Show Prices

Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay