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Grand Hyatt New York

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109 East 42nd Street, Park Avenue at Grand Central Terminal, New York City, NY 10017
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Grand Hyatt New York
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Grand Hyatt New York
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4,996 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Grand Hyatt New York
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New York, United States
1 review
3 of 5 stars Reviewed 1 week ago NEW

The hotel is in an amazing location. Everything works well but it does get very busy in the public area's. Don't expect fast service at peek times, we waiting 30 for drinks to arrive in the bar and quite a time at check in. We had premium rooms but they were small and distinctly functional. I could not say this... More 

Review collected in partnership with Hyatt Hotels

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Portland, Connecticut
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

This was our 3rd stay at the Grand Hyatt, NYC. I'll start by saying I am a fan of the brand and usually this hotel. We stayed over Easter weekend for a romantic getaway and to take in the Yankee game on opening day. The room location was less than desirable. The 31st floor is great but we were next... More 

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Phoenix, Arizona
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for 5 nights. Best location in Manhattan for sightseeing, shopping, eating, walking distance to many of New Yorks finest attractions! The hotel is beautiful has everything you need, very accomedating. Grand Central Station adjacent to hotel, making transportation an ease. Couldn't have asked for anything better. Great hotel! Thank you!

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London, United Kingdom
Top Contributor
51 reviews 51 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Directly above Grand Central on 42nd street, right on a metro line, the Grand Hyatt is in a superb location for exploring Manhattan. Rooms are comfortable with good beds, a decent bathroom, and a good-sized TV, and by New York standards are surprisingly spacious for the money. Even more astonishingly, there is free Wi-Fi in the guest rooms. That's not... More 

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

I stayed there for 4 nights The recepcient was very kind and helpful , we cheked in very quickly Conceirge is very helpful and with good offers The room is small comparing to other hotels but it didn' matter since we stayed out all the time :) The locAtion is great right next to the grand central station ( subway+... More 

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5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Our Favorite New York City Hotel. Best location for restaurants and sightseeing. Grocery store, shopping close by, walking distance to Times Square. My Gold Passport membership was recognized and got me a few perks. We enjoy this hotel and will probably return next year.

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Nice, France
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

The location of the hotel is perfect, on 42nd street closed to 5th avenue, Bryant park and time square (10 min walk or 3 min with the S metro line which is comp). I love the neighborhood and think it is a great location to discover New York on business or for leisure. I was expecting a high level of... More 

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Seattle, Washington
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for 5 days of sight-seeing with a tour group. This renovated property is conveniently adjacent to Grand Central Terminal, in the heart of Midtown Manhattan. The hotel has a handy (if pricey) 24/7 snack facility in the lobby, plus an attractive restaurant, but the food concourse of Grand Central Terminal (plus and upscale market) is easily accessed for less... More 

Was this review helpful? Yes 1
Cardiff, United Kingdom
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Upgraded our room at discount as there were many cancellations due to snow. Simple, clean,spacious room, good view. Upgrade meant we had access to lounge with excellent breakfast, tea/coffee and snacks at any time. Large and impersonal hotel, but reception staff helpful with advice on subway, directions etc. and lounge staff friendly and hardworking.

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Vancouver, Canada
Top Contributor
121 reviews 121 reviews
33 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed 1 week ago

Right from the moment we arrived we were treated with a huge smile and great conversation from the receptionist. The room was a good size, very clean, and on an upper floor with a view of the Chrysler Building. They even sent up a bottle of sparkling due to it being out 10 year anniversary. The hotel is right on... More 

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Hotel Review Summarization

What travelers say

  • Central station(58)
  • Great location(33)
  • Very clean(25)
  • Times Square(18)
  • Right next(6)
  • Good size(5)
  • Double beds(4)
  • Empire state building(4)
  • Very good(4)
  • Friendly and helpful(4)
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Hotel & grounds (276)
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Bathroom (133)
Pool/beach area (4)
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Amenities (141)
Grand Club One King (16)
Grand One King Room (32)
Grand Two Double Beds (22)
Restaurants and Bars (51)
The Hotel (49)
VIP Suite (41)

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All management photos (9)
Hotel & grounds (1)
Other (8)
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Staying in Midtown

Neighborhood Profile
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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