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All 451 New York City hotels

Grand Hyatt New York

4.0 of 5 Hotel   |   109 East 42nd Street, Park Avenue at Grand Central Terminal, New York City, NY 10017 (Manhattan)
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71%
Ranked #263 of 451 hotels in New York City
GreenLeadersSilver level
A recent review
3 of 5 stars reviewed 1 week ago
MystiAnne San Francisco
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4,356 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (561)
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There are newer reviews for Grand Hyatt New York
See the most recent reviews
San Francisco
Contributor
18 reviews 18 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

I checked into room 3234, a Grand Club room, at a steep discount. The room felt small, but in good shape with a nice large desk/table and a couch big enough for my niece to crash there one night. The odd layout of the room, especially windows that open onto a narrow canyon of space between other, much taller buildings,... More

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GuestExperienceGHNY, Guest Relations Manager at Grand Hyatt New York, responded to this review

Dear MystiAnne, Thank you for taking the time to write such a detailed, thoughtful review of your stay at Grand Hyatt New York. It sounds like you had a mostly positive first experience with a few areas for improvement. If, in the future, you are dissatisfied with your room or suite for any reason, please do not hesitate to let... More

Odenton, Maryland
Top Contributor
50 reviews 50 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Great decor in the main lobby. You have a European feel to the place when you walk in the door. Extremely helpful staff at the front desk checking you in. Rooms are average size for New York City and all the standard options are available. Great location next Grand Central Station. Best access to the city from here. Not a... More

Was this review helpful? Yes 2
Montague
Top Contributor
118 reviews 118 reviews
62 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed 1 week ago

Please be advised that I checked in at about 11am. This, in itself, is remarkable, that I could get a room at this hour of the day. So perhaps the fact that my room was not so great is due to the fact that I checked in so early. And I welcomed the opportunity to catch up on a sleep... More

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GuestExperienceGHNY, Guest Relations Manager at Grand Hyatt New York, responded to this review

Dear Markey2, We appreciate your feedback. While we are pleased to know you enjoyed a smooth check-in process and encountered exceptional service, we regret that the same level of quality did not extend to every aspect of your stay. We have a wide variety of rooms and suites, and we are confident that we can provide accommodations more suited to... More

Saratoga Springs, New York
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Elegant place in the heart of Manhattan. Service was exceptional and overall reliable and excellent accommodations. Food was very good. Room unfortunately was quite dark with insufficient lighting. Also, had difficulty managing room temperature.

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BEDFORD
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The Grand Hyatt is located beside Grand Central Station and within walking distance to Times Square, and the Theatre District. Disappointing that they did not offer Queensize beds. The rooms are on the small side but most New York City Hotels are the same. The bathroom was small and steamed up when showering. Room was cleaned during the day but... More

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GuestExperienceGHNY, Guest Relations Manager at Grand Hyatt New York, responded to this review

Dear Catherine W, Thank you for reviewing your recent stay at our hotel. We are pleased that you enjoyed our central location, but regret that you found other aspects of your stay lacking. I can assure you our hotel is completely accessible for all guests. Additionally we do offer king-sized Grand Hyatt Beds in a number of our rooms and... More

County Clare, Ireland
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Great hotel for a stay in Manhatten! Location brilliant and good restaurants nearby. We had a junior suite which was lovely. Bedroom was small but very comfortable. Ensuite was very small and shower was not up to the standard of a 4* hotel. Sitting room cum second bedroom (sofabed) brilliant for our teenage daughter and very spacious. Eat in restaurant... More

Was this review helpful? Yes 1
Sudbury, Canada
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is the hotel if you want to be within walking distance to everything. This hotel is nestled in the heart of Manhattan, where the shops are convenient, 5th avenue, and grand central station. This hotel was clean, attractive and the service was excellent. The staff are always ready to please, and friendly. Take the tour of Manhattan; where sites... More

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GuestExperienceGHNY, Guest Relations Manager at Grand Hyatt New York, responded to this review

Dear Spiderwebb1977, We appreciate you sharing your recent review; it was a delight to read all your kind words about your stay. If you’re looking for a hotel in the heart of the city, there is simply no better place than the Grand Hyatt New York. Our friendly staff members are happy to accommodate any request and share tips about... More

Burlington
Top Contributor
124 reviews 124 reviews
33 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The Grand Hyatt New York is a great hotel in mid town New York. It is about as central as you can get and close to many great sights, attractions, restaurants and parks. Bryant park is a block, grand central station is next door, an awesome view of the Chrysler Building is eminent from the doorstep of the Hyatt. The... More

Was this review helpful? Yes 1
Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

No hot water when we arrived, that lasted for at least 24 hours. Free wifi provided for the week due to our lack of hot water on arrival Lobby reception staff were unfriendly and cold. The lobby area was always chaotic due to them holding events every night in the foyer. Safe rusted shut with our documents in it, it... More

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GuestExperienceGHNY, Guest Relations Manager at Grand Hyatt New York, responded to this review

Dear Nicole J, We’d like to thank you for taking a moment to share your review of your recent stay. While we understand that your trip was not without a few issues, we’re pleased to hear that you were able to enjoy much of what makes the Grand Hyatt New York special. Our central location is simply unbeatable and our... More

San Francisco
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

For convenience, you can't beat the Grand Hyatt, located at Grand Central. It is supremely easy to get to most of the popular tourist sights including the theater district. In addition, you can pick up gourmet eats in the Grand Central Market for an impromptu picnic or dine at any number of great restaurants in the neighborhood. While we were... More

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Hotel Summarization (Beta)

What travelers say

  • Central station(134)
  • Great location(75)
  • Times Square(57)
  • Very clean(48)
  • Empire state building(13)
  • Right next(11)
  • Good size(8)
  • Very nice(6)
  • Friendly and helpful(5)
  • Double beds(5)

Additional Information about Grand Hyatt New York

Address: 109 East 42nd Street, Park Avenue at Grand Central Terminal, New York City, NY 10017
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Hyatt New York 4*
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Also Known As:
Grand Hyatt New York City
Hyatt New York City
Hotel Hyatt New York
Grand Hotel Hyatt New York
New York City Grand Hyatt Hotel
Hyatt Hotel New York City
Grand Hyatt Hotel New York
New York Hyatt
New York City Hyatt

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style
#23 Green Hotel in New York City #38 Spa Hotel in New York City #139 Luxury Hotel in New York City #188 Family Hotel in New York City #194 Romantic Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
Premier location in the heart of New York's famous midtown. Striking lobby with waterfalls, seating areas and three restaurants and lounges. Direct access to Grand Central Terminal and connected to the Chrysler Building. Steps from Times Square, Shopping and the Theatre District. ... more   less 
Number of rooms
1306

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