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Grand Hyatt New York

4.0 of 5 109 East 42nd Street, Park Avenue at Grand Central Terminal, New York City, NY 10017
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Grand Hyatt New York
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Grand Hyatt New York
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4,433 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Saint Louis, Missouri
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW via mobile

I've stayed here a few times. This is an absolutely massive property (>1000 rooms) and feels very corporate event-oriented. The lobby is frequently taken over by large corporate receptions and it's not really oriented towards an individual traveler. The location is perfect if you want to spend time in midtown or need to be close to Grand Central or any... More

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Halifax, Canada
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

My daughter and I stayed here the first weekend in October, 2014 in a Grand Deluxe double for three nights. Check in went well and was very quick. I was asked if I was a Hyatt Gold member, which I am, but I was not informed of any privileges that went along with the membership and being a new member... More

Was this review helpful? Yes 2
San Antonio, Texas
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Trip: Oct 17-Oct 20 Room: TV, MiniFridge, ensuite bath, double beds, 19th floor The room was a great room, refurbished and very clean. Room service came everyday and was respectful of our items left out. The AC worked very well and the view was of Park Ave. Noise was minimal (occasional honking, but it is NYC) but was never loud... More

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Manchester, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just stayed at the Grand Hyatt, New York, on a friends recommendation and was extremely, impressed. WHAT A HOTEL. The decor was stunning. The Hotel was immaculate. Its staff were totally professional,approachable and friendly. The rooms are very chic and well appointed. The complimentary bath products are fabulous. Market located in the hotel lobby ( a grab and go) is... More

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1 review
5 of 5 stars Reviewed 2 days ago NEW

We have just left the grand Hyatt after a 4 day break The hotel is fantastic ,our room was lovely,the location was brilliant and the staff amazing. Kay on the check in desk was brilliant a real credit to the Hyatt she allocated us a room on the 29th floor ,told us about the local shopping a really pleasant girl... More

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Detroit, MI
Senior Contributor
35 reviews 35 reviews
25 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

During my first stay with this hotel, I got a very nice room, and thought all of them were the same. I was sadly disappointed this past visit this weekend. The first room they gave me was simply unacceptable. Tiny, the bathroom was disgusting. It had what appeard to be a plastic square shower that they put in the bathroom,... More

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Center Valley, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I stayed here with my family for my daughter's graduation in May. I was afraid that the hotel room would be noisy and unsafe since we're right above Grand Central Station. To my surprise (and delight), the hotel room was located in a quiet area and tastefully decorated with modern updated furnishings. Would definitely recommend this hotel!

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Blackpool
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

What a wonderful trip to New York. We have stayed at this hotel before and as usual it didn't disappoint. I e-mailed the hotel previous to our arrival to tell them we were celebrating my mother's 80th birthday and I don't know if that was the reason but we were given a superb room on about the 15th floor. I... More

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Cottage Grove, Minnesota
Senior Contributor
40 reviews 40 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I've stayed here twice now on business. The location is perfect near Grand Central station. The rooms have a very contemporary feeling and decor. There are no light switches, you just touch a "button" if you will on the wall that controls the lights. The room itself, in particular the bathroom is a bit small, but I guess that's to... More

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GuestExperienceGHNY, Guest Relations Manager at Grand Hyatt New York, responded to this review

Dear EngelkingCGMN, We are very happy to hear that you enjoyed some of the characteristics that make our hotel unique, from the décor to the location near Grand Central Terminal. However, we are concerned that you did not find the experience reflective of the Grand Hyatt standard. As a repeat guest, we want to ensure that our rooms provide the... More

Keighley, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Wow, simply wow, such a wonderful hotel in the greatest city in the world.Well recommended, words cannot begin to describe what a great time we had. The staff are kind , curteous and helpful at all times.

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Hotel Summarization (Beta)

What travelers say

  • Central station(119)
  • Great location(67)
  • Times Square(49)
  • Very clean(44)
  • Empire state building(12)
  • Right next(11)
  • Good size(8)
  • Very nice(6)
  • Double beds(5)
  • Room service(5)

Additional Information about Grand Hyatt New York

Address: 109 East 42nd Street, Park Avenue at Grand Central Terminal, New York City, NY 10017
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Hyatt New York 4*
Number of rooms: 1306
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Also Known As:
Grand Hyatt New York City
Hyatt New York City
Hotel Hyatt New York
Grand Hotel Hyatt New York
New York City Grand Hyatt Hotel
Hyatt Hotel New York City
Grand Hyatt Hotel New York
New York Hyatt
New York City Hyatt

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