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All 452 New York City hotels

Grand Hyatt New York

4.0 of 5 Hotel   |   109 East 42nd Street, Park Avenue at Grand Central Terminal, New York City, NY 10017 (Manhattan)
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Ranked #258 of 452 hotels in New York City
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A recent review
3 of 5 stars reviewed 2 days ago
AyrshireXanadu AYRSHIRE
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4,273 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (588)
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AYRSHIRE
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Found this hotel disappointing as room was shabby, check in was a nightmare, and only hotel where I have stayed which charged me for keeping my cases for a couple of hours after paying plenty for the stay there. Handy for Grand Central Terminus but other than that not one to use. Seems to be a constant conference venue at... More

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London, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

What a location - right in the middle of Grand Central station with all its beauty. This hotel is marvellous. the foyer is a sight to be seen and the restaurants offer some really good food. however it is the staff that make this hotel as special as it is. they go out of their way to help you and... More

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Texas
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We had a group of 6 and we all had very positive experiences here. The customer service was excellent, the rooms were spacious and very clean, and the location of the hotel can't be beat. The first night we were there, they offered a free excursion to the roof for photo ops which a nice surprise. It is right next... More

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Glasgow, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed at Grand Hyatt hotel with my husband and teenage daughter it was her first visit to NYC and thought this hotel was very central. Our room was nice not huge but ok by New York standards staff friendly except for concierge went once to get some advice and it was too much hassle for her Had access to terrace... More

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Reviewer
4 reviews 4 reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I recently stayed in this hotel for a three night stay. Lets begin with the check in. My booking was for two full beds and come to find out that since i had not paid the full amount (booked through Hotwire) they could not accommodate what i needed. Instead they gave us a King Bed, for three adults? We were... More

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Washington, District of Columbia, United States
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

My rating of three was based on the fact that it is average for the tier Grand Hyatt is in- compared to a mid-level three-star hotel, the experience at Grand Hyatt would be superlative. Hotel: What works 1. The location is this hotel's number one asset, being adjacent to Grand Central Station. In inclement weather a hotel guest would not... More

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Rosario
Top Contributor
90 reviews 90 reviews
90 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was one of the best hotels I've ever stayed in NY. The size of the room is excellent and the design is modern and completely unique. The gym is quite good as well and it allows a full workout for sure. Finally location is of course outstanding, and the staff was extremely helpful and kind. Can't wait to be... More

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Woodstock, Connecticut
Top Contributor
78 reviews 78 reviews
62 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I have stayed here in the past and besides being extremely convenient (you don't have to leave Grand Central to access) it was just a big hotel with average rooms. Now, the rooms are fantastic! Thoroughly modern, flush with power plugs, comfortable bed, nice big bathroom (with two sinks), sitting area, funky furniture, and conveniences like bedside controls for room... More

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GuestExperienceGHNY, Guest Relations Manager at Grand Hyatt New York, responded to this review

Dear Upintheairtoomuch, Thank you for taking the time to write such an excellent review of your stay with us at Grand Hyatt New York! You’re absolutely right that our hotel has improved since your previous visit, and delighted to hear that you enjoyed the sleek and sophisticated décor throughout the hotel. We also thank you for your feedback regarding the... More

Pittsburgh, Pennsylvania
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Beautiful lobby, good cafe option, average New York hotel restaurant although bar has nice view of 42nd street. King bedrooms are well appointed. Bathrooms small. Charge for wifi! Centrally located next to grand central terminal, easy access to subways, 40 minutes from JFK, Laguardia.

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GuestExperienceGHNY, Guest Relations Manager at Grand Hyatt New York, responded to this review

Dear DND7676, Thank you for taking the time to write a review regarding your stay at our hotel. We truly appreciate the feedback we receive from guests, and have taken note of your comments regarding our amenities. We sincerely hope that you’ll stay with us again on your next trip to New York City. A room on our Grand Club... More

Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Was there for a conference and the hotel is located in the same building as Grand Central Station so in that sense connectivity is not an issue. In terms of space if you have been to New York City you know if you get a small bath and a bed that is more than enough. The rooms are no exception... More

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GuestExperienceGHNY, Guest Relations Manager at Grand Hyatt New York, responded to this review

Dear Rajinder G, Thank you for taking the time to write a review. We are delighted to hear that you were pleased with your stay with us, and that you enjoyed our hotel’s proximity to Grand Central Terminal. We are also thankful for your feedback concerning the fees for ordering extras, and will take your concerns into consideration moving forward.... More

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Hotel Summarization (Beta)

What travelers say

  • Central station(128)
  • Great location(71)
  • Times Square(54)
  • Very clean(46)
  • Empire state building(12)
  • Right next(11)
  • Good size(8)
  • Very nice(6)
  • Friendly and helpful(5)
  • Double beds(5)

Additional Information about Grand Hyatt New York

Address: 109 East 42nd Street, Park Avenue at Grand Central Terminal, New York City, NY 10017
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Hyatt New York 4*
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Also Known As:
Grand Hyatt New York City
Hyatt New York City
Hotel Hyatt New York
Grand Hotel Hyatt New York
New York City Grand Hyatt Hotel
Hyatt Hotel New York City
Grand Hyatt Hotel New York
New York Hyatt
New York City Hyatt

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style
#28 Green Hotel in New York City #40 Spa Hotel in New York City #143 Luxury Hotel in New York City #181 Family Hotel in New York City #190 Romantic Hotel in New York City #213 Business Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
Premier location in the heart of New York's famous midtown. Striking lobby with waterfalls, seating areas and three restaurants and lounges. Direct access to Grand Central Terminal and connected to the Chrysler Building. Steps from Times Square, Shopping and the Theatre District. ... more   less 
Number of rooms
1306

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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