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All 452 New York City hotels

Grand Hyatt New York

4.0 of 5 Hotel   |   109 East 42nd Street, Park Avenue at Grand Central Terminal, New York City, NY 10017 (Manhattan)
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Ranked #258 of 452 Hotels in New York City
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed yesterday
LotsaTraveling Stony Brook, New York
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4,327 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (599)
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Stony Brook, New York
Top Contributor
130 reviews 130 reviews
34 hotel reviews
260 helpful votes 260 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

We spent one night at this hotel and had an excellent experience overall. The checkin was quick, the room was spacious for Manhattan and well appointed. The location, right next to Grand Central Station is superb. Bed was comfortable. Prices are comparable to other excellent hotels in NYC. Minor issues are that the shower is strangely designed. It has a... More

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Cardiff, United Kingdom
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 days ago NEW

This was the 4th time I've stayed at this hotel, We love its location and its friendly and helpful staff. The rooms were very large and spacious - we booked 2 rooms which were adjoining and we were very impressed with the size of them - one of the rooms had a dining table which made it perfect to eat... More

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Port of Spain, Trinidad
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 3 days ago NEW

This is the third time that we have stayed at this hotel and each time has been worse than the one before. Though taxi drivers drop you on the mezzanine level with your cases and there are supposed to be bell services at the entrance there rarely are, I loaded our own cases on to the bell trolley and pulled... More

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New York
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

There's enough to like about this hotel, most of all its location, but the atmosphere is well, ok. The lobby and hotel decor is grey/brown and, ok. Our room was a large king, but had no bathrobes, towels that were paper thin, a phone beside the bed that didn't work and windows that appeared filthy. They seemed to have a... More

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

We really enjoyed our 4 night stay here. Great location for walking to theatres, Central Park and one our favourite places Bryant Park. The staff were very helpful with theatre, dinner reservations and general advice. Room was very clean and housekeeping did a good job. Only complaint, bathroom somewhat small with toilet crammed between the shower and vanity unit. We... More

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Adelaide
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

I found this hotel had no value for money. Tiny rooms with no view. It had been renovated but still a very unpleasant place to stay. There is no value for money here. The bathroom is a tiny room and the towels were very bare. Not white and fluffy as u would expect from a Grand Hyatt.

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GuestExperienceGHNY, Guest Relations Manager at Grand Hyatt New York, responded to this review

Dear Denise, We are very concerned by your recent experience at our hotel. As you noted, we completed a $130M renovation just a few years ago, which resulted in redesigned guestrooms and suites, the addition of world-class artwork, and revitalized public spaces throughout. However, it sounds as though your accommodations did not meet your expectations. We would very much appreciate... More

Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Timeless hotel in a great location with a fantastic Club Floor. Located right above grand central, so very convenient to everything. Great service, but maybe the slowest elevators in NYC. Stay at least once of the Club Floor and pamper yourself on the deck with free breakfast, cookies, and drinks!

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Westminster, CO
Top Contributor
59 reviews 59 reviews
41 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

There's lots to love about this hotel. The location is fantastic - right next to Grand Central Station, within walking distance of almost everything in Manhattan or right next to the subway if you prefer to ride. The lobby is gorgeous and almost jaw-dropping - strange, almost glowing giant heads overlook a huge, mostly comfortable lobby area with lots of... More

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Göteborg, Västra Götaland, Sweden
1 review
4 of 5 stars Reviewed 6 days ago NEW

Very central close to Grande Central in The middle of New York. À good stay for My wife and our son Witherspoon his family. You van Walker to a lot of interesting bildnings and places. IF you Arne going to New York one time in Your lift tjis is à great hotel!

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2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Best place to be if you are in short business trip, close to all major highlights, you can see best plays, I recommend watching Book of Mormons, excellent for walk lovers specially in Hyde park on Saturdays, you can be dazzled with broadway lights at night, food is not a problem with the rich variety of cuisines take the bus... More

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Hotel Summarization (Beta)

What travelers say

  • Central station(126)
  • Great location(70)
  • Times Square(54)
  • Very clean(45)
  • Empire state building(12)
  • Right next(11)
  • Good size(8)
  • Very nice(6)
  • Double beds(5)
  • Room service(5)

Additional Information about Grand Hyatt New York

Address: 109 East 42nd Street, Park Avenue at Grand Central Terminal, New York City, NY 10017
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Hyatt New York 4*
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Also Known As:
Grand Hyatt New York City
Hyatt New York City
Hotel Hyatt New York
Grand Hotel Hyatt New York
New York City Grand Hyatt Hotel
Hyatt Hotel New York City
Grand Hyatt Hotel New York
New York Hyatt
New York City Hyatt

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