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Grand Hyatt New York

4.0 of 5 109 East 42nd Street, Park Avenue at Grand Central Terminal, New York City, NY 10017
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Grand Hyatt New York
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Grand Hyatt New York
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4,785 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Piscataway, New Jersey
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We spent the night here in mid Jan and really enjoyed it. It's a great hotel connected to the Grand Central concourse. That by itself gives you access to the whole city. There are some very nice restaurants in the neighborhood. Bryant Park, Rockefeller Center and Times Square are all within minutes even on foot. The had a dance competition... More 

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Stayed at Park Hyatt Washington DC impeccable, beautiful, staff top notch there wasnt anything they wouldnt do for us. I had tummy bug they brought me peppermint tea and hand made crackers from Blue duck restaurant. Went straight to Philadelphia stayed at Bellevue Hyatt BEAUTIFUL built in 1901 service & staff AAA PLUS ,ballroom,pearl room, fòod & beverage for hotel... More 

Was this review helpful? Yes 1
Seattle, Washington
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

My experience here started off terrible due to extremely thin walls, doors that are about 2 inches off the ground so you hear everything going on in the hallways, and people partying all night. This combination led to zero sleep and me needing to leave the hotel. I called Hyatt reservations and they were about to make me stay the... More 

Was this review helpful? Yes 1
Gibraltar, null, Gibraltar
Top Contributor
69 reviews 69 reviews
38 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel very much like every other large Manhattan hotel. Hundreds of people coming and going, service is good but impersonal. The rooms are a good size for New York. There is a 24 hour cafe in the lobby which is very good for those of us who work through the night catching time zones. I had to pay for... More 

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Glasgow, Scotland
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed at the hotel pre and post cruise. Check in was great and we were surprised and delighted to be able to gain access to our rooms and also to get a late check out at no extra costs. The only negative is the bar area as drinks were expensive and the tables etc. could have been cleaner. I... More 

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Senior Contributor
25 reviews 25 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I have given this hotel 3's & 4's, the location was great, the rooms nice and clean however they seriously need to realize that not all travellers are business people. The hotel has this cold clinical approach which I guess if the only clientelle were business people would be ok but that is not the case. I was on a... More 

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San Francisco, California
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

So I don't normally stay in big box hotels, but I was in NYC for a single night in January for a conference and had the pleasure of staying at the Grand Hyatt NY. I was given an accessible room, which in all honesty is something I recommend asking for in NYC because the room was HUGE! The bed was... More 

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Kuala Lumpur, Malaysia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The only thing grand about Grand Hyatt is the Grand Lobby! The property felt cold and unwelcoming the moment you walk in. We had to leave our bags at the hotel as we went for a short trip to upstate New York and they charged us for 4 nights eventhough we actually left the bag on the night of the... More 

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Shanghai, China
Top Contributor
95 reviews 95 reviews
28 hotel reviews
60 helpful votes 60 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Welcome to Grand Hyatt, where NOBODY wants to deal with you. The location of this place is great if you need access to the rail station (less than 4 minutes from room to boarding Metro North for me), but other than expect to pay for the name. This large, cold, ridiculous place feels insecure and completely unwelcoming. I had a... More 

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GuestExperienceGHNY, Public Relations Manager at Grand Hyatt New York, responded to this review

Dear ZDrf, Thank you for taking the time to write about your experience at Grand Hyatt New York and I apologize that you were not completely satisfied with your experience. I am pleased to hear that you enjoyed our Fitness Center and were able to explore New York by benefitting from our central location. Starting February 14, all Hyatt hotels... More 

West Lafayette, Indiana
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

I have stayed in Hyatt regency, and visited different Grand Hyatt's and Park Hyatt throughout the world, and I thought staying in Grand Hyatt is not going to end up very badly. Well in a sense the room is pretty clean and the hotel is conveniently located just right next to the Grand Central terminal. However, check in staff was... More 

Was this review helpful? Yes 1
GuestExperienceGHNY, Public Relations Manager at Grand Hyatt New York, responded to this review

Dear spencer0309, On behalf of the hotel staff at Grand Hyatt New York, I would like to extend an apology for your experience during your stay with us. We know that your time is valuable and at night all you would like to do is rest. I have brought this issue to the management staff and we will work together... More 

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Hotel Summarization (Beta)

What travelers say

  • Central station(90)
  • Great location(47)
  • Very clean(31)
  • Times Square(30)
  • Right next(11)
  • Good size(8)
  • Very nice(6)
  • Double beds(5)
  • Empire state building(5)
  • Room service(5)

Additional Information about Grand Hyatt New York

Address: 109 East 42nd Street, Park Avenue at Grand Central Terminal, New York City, NY 10017
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hyatt New York 4*
Number of rooms: 1306
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hyatt Hotels Corporation, BookIt.com, HotelTravel.com, Hotels.com, Despegar.com, Agoda, Priceline, Odigeo and TripOnline SA so you can book your Grand Hyatt New York reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt New York City
Hyatt New York City
Hotel Hyatt New York
Grand Hotel Hyatt New York
New York City Grand Hyatt Hotel
Hyatt Hotel New York City
Grand Hyatt Hotel New York
New York Hyatt
New York City Hyatt
Hotel Style:
#29 Green Hotel in New York City
#147 Luxury Hotel in New York City
#191 Romantic Hotel in New York City
#200 Family Hotel in New York City
#221 Business Hotel in New York City

1,699 photos of this hotel

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Room/suite (417)
Hotel & grounds (265)
Dining (36)
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Bathroom (130)
Business center/function rooms (4)
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Pool/beach area (4)
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Expert photos: Taken by TripAdvisor travel experts

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Amenities (141)
Grand Club One King (16)
Grand One King Room (32)
Grand Two Double Beds (22)
Restaurants and Bars (51)
The Hotel (49)
VIP Suite (41)

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Hotel & grounds (6)
Room/suite (5)
Dining (3)
Other (12)
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Staying in Midtown

Neighborhood Profile
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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