We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Hyatt New York

4.0 of 5 109 East 42nd Street, Park Avenue at Grand Central Terminal, New York City, NY 10017
Hotel website
Hotel deals
Special Offer
Double Your Points
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
GreenLeadersSilver level
Grand Hyatt New York
Professional photos View all
Browse nearby
Grand Hyatt New York
Write a Review

4,770 reviews from our community

Traveler rating
    1,375
    1,880
    942
    357
    216
See reviews for
1,056
1,312
275
1,054
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (713)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (4770)
  • Mar-May only
    (1027)
  • Jun-Aug only
    (1247)
  • Sep-Nov only
    (1194)
  • Dec-Feb only
    (1302)
All months
San Francisco, California
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 of 5 stars Reviewed yesterday NEW

So I don't normally stay in big box hotels, but I was in NYC for a single night in January for a conference and had the pleasure of staying at the Grand Hyatt NY. I was given an accessible room, which in all honesty is something I recommend asking for in NYC because the room was HUGE! The bed was... More 

Was this review helpful? Yes
Kuala Lumpur, Malaysia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed yesterday NEW

The only thing grand about Grand Hyatt is the Grand Lobby! The property felt cold and unwelcoming the moment you walk in. We had to leave our bags at the hotel as we went for a short trip to upstate New York and they charged us for 4 nights eventhough we actually left the bag on the night of the... More 

Was this review helpful? Yes
Shanghai, China
Top Contributor
95 reviews 95 reviews
28 hotel reviews
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed yesterday NEW

Welcome to Grand Hyatt, where NOBODY wants to deal with you. The location of this place is great if you need access to the rail station (less than 4 minutes from room to boarding Metro North for me), but other than expect to pay for the name. This large, cold, ridiculous place feels insecure and completely unwelcoming. I had a... More 

Was this review helpful? Yes
West Lafayette, Indiana
1 review
2 of 5 stars Reviewed 2 days ago NEW

I have stayed in Hyatt regency, and visited different Grand Hyatt's and Park Hyatt throughout the world, and I thought staying in Grand Hyatt is not going to end up very badly. Well in a sense the room is pretty clean and the hotel is conveniently located just right next to the Grand Central terminal. However, check in staff was... More 

Was this review helpful? Yes 1
Manchester, United Kingdom
Top Contributor
242 reviews 242 reviews
53 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

It was probably above average to be honest. The location alone is very good. Right next to Grand Central Station. It's on 42nd street, which is very busy. My room was on this side, and you could hear the noise from the room. However, you do get used to it after a couple of nights, it is NYC after all.... More 

Was this review helpful? Yes
Sydney, New South Wales, Australia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed at the Grand Hyatt for just over a week over New Years 2014/2015. The room was supposed to accommodate 4 adults, but with our luggage, it was extremely cramped. The bathrooms are very old and tired. The hot water took ages to kick in. The service was very average - staff not very helpful. No free wifi in... More 

Was this review helpful? Yes
Amsterdam, Niederlande
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

To mee this hotel is all about location. You just walk out of Grand Central Station and are already in the lobby - really perfect. The room was quite big and I could check in already 2 hours before. Check in and out at a computer is a bit strange but works fine! Seems it will be the future and... More 

Was this review helpful? Yes
Harrow, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is a perfectly nice hotel, clean rooms, comfortable bed's and friendly staff. We stayed for a week and had a pleasant visit the room is a more than adequate size, although the bathroom is a little small and could do with more storage/shelf space, the shower is fine but the bath is not full sized. A dressing table would... More 

Was this review helpful? Yes 1
Dubai, United Arab Emirates
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Besides Great location there was nothing great , Room sizes are good , with poor appointments , no tea coffee maker , bathroom size is very tiny and water in shower has little pressure . Staff is not very courteous . my check in staff wanted to trade in me my booked suite just because i was checking in few... More 

Was this review helpful? Yes
Brisbane, Australia
Contributor
13 reviews 13 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My two friends and I stayed for 6 nights at the Grand Hyatt. On check in we were offered a free upgrade to a bigger room, and also free wifi access in our room which was very handy! We stayed on the 26th floor, our room was always clean and the bathroom was big enough for all three of us.... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Grand Hyatt New York? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Central station(90)
  • Great location(47)
  • Very clean(31)
  • Times Square(30)
  • Right next(11)
  • Good size(8)
  • Very nice(6)
  • Double beds(5)
  • Empire state building(5)
  • Room service(5)

Additional Information about Grand Hyatt New York

Address: 109 East 42nd Street, Park Avenue at Grand Central Terminal, New York City, NY 10017
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hyatt New York 4*
Number of rooms: 1306
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hyatt Hotels Corporation, Amex, BookIt.com, Hotels.com, Agoda, Despegar.com, HotelTravel.com, Priceline, TripOnline SA and Odigeo so you can book your Grand Hyatt New York reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt New York City
Hyatt New York City
Hotel Hyatt New York
Grand Hotel Hyatt New York
New York City Grand Hyatt Hotel
Hyatt Hotel New York City
Grand Hyatt Hotel New York
New York Hyatt
New York City Hyatt
Hotel Style:
#29 Green Hotel in New York City
#144 Luxury Hotel in New York City
#190 Romantic Hotel in New York City
#192 Family Hotel in New York City
#221 Business Hotel in New York City

1,696 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1318)
Viewed
Dining (36)
Viewed
Room/suite (416)
Viewed
View from room (81)
Viewed
Hotel & grounds (263)
Viewed
Bathroom (130)
Viewed
Business center/function rooms (4)
Viewed
Family/play areas (4)
Viewed
Pool/beach area (4)
Viewed
0:50
Videos (1)
Viewed
Other (379)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (352)
Viewed
Amenities (141)
Viewed
Grand Club One King (16)
Viewed
Grand One King Room (32)
Viewed
Grand Two Double Beds (22)
Viewed
Restaurants and Bars (51)
Viewed
The Hotel (49)
Viewed
VIP Suite (41)

Management photos: Courtesy of the property manager

Viewed
All management photos (26)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (5)
Viewed
Dining (3)
Viewed
Other (12)
Hotels you might also like...
Check In Check Out
Price Your Stay

Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood