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All 446 New York City hotels

Grand Hyatt New York

4.0 of 5 Hotel   |   109 East 42nd Street, Park Avenue at Grand Central Terminal, New York City, NY 10017 (Manhattan)
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Grand Hyatt New York
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Ranked #256 of 446 hotels in New York City
Certificate of Excellence 2013
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A recent review
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4,102 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Contributor
11 reviews 11 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

When you walk in it feels like you are in a train station it's very busy. It's a huge hotel. My reception was not friendly. I arrived after a flight from Florida around 11am - I had booked an early check in. I was told bluntly 'All rooms were full last night you can't check in til 4pm but we... More

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Milton Keynes, United Kingdom
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

I get the impression from other reviews that everyone has a different experience. We've stayed here twice now and absolutely love it. Never felt over crowded, never felt over noisy, never experienced bad service - but then again we book at Club Level and have not tried the main bar overlooking 42nd street. We arrived mid afternoon after our transatlantic... More

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Wexford Ireland
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

I love NY, and this hotel topped it - location, staff, room, we had nothing to complain about. Got a very good price prepaid via expedia, tip - it is a hotel for people who are used to travelling or know what they are doing, too busy to nursemaid customers, there are other hotels for that. We thoroughly enjoyed our... More

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Hong Kong, China
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

Noise was a big issue. No one was able to control there idiotic kids staying there. Called down to security five times and no one came. Service sucks. Don't stay here if you want a night sleep. The GM should be fired for this.

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Los Angeles, California
1 review
1 of 5 stars Reviewed 3 days ago NEW

I will never stay at this hotel again! Talk about completely unhelpful staff! The front desk is completely understaffed and the operators have no idea where to direct you. It's a zoo. Try calling the front desk from your room, 99 percent of the time no one will pick up. If you need anything good luck. You will get no... More

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Luxembourg
Top Contributor
96 reviews 96 reviews
43 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

this hotel is huge - don't know how many rooms - but needing 8 elevators gives you some idea. location is superb, a great conference venue, and rooms nothing to complain about. free wifi if you join their loyalty programme. breakfast good, but no buffet. front desk was poor - undermanned and not as helpful as they could have been

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Lake Mary, Florida
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Grand Hyatt - Grand Central Station was an awesome hotel in the center of everything! I love how close the Subway was and Grand Central Station was next door. Lots to do around the area and easy access to everything. Food vendors were right outside the door and the food court in Grand Central Station was wonderful to grab... More

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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

I've seen some bad reviews and mainly good reviews for this hotel, but in my experience this hotel was top notch, fantastic rooms, great housekeeping staff, lovely front desk staff who sorted me and the whole family out with free Internet, and excellent facilities to check in for you return flights and printing off boarding passes, and great door staff... More

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Farmington, Connecticut
Contributor
14 reviews 14 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The Grand Hyatt is the perfect place to stay if you are looking for close proximity to Grand Central. Check in is a breeze, professional and friendly staff. I asked for a recommendation for breakfast and received two recommendations - one across the street and the other just two block's away - Bloom's Cafe, which I highly recommend.The room didn't... More

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Bountiful, Utah, United States
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I love this hotel! Fabulous location right on top of Grand Central Station. The staff is incredibly courteous and helpful. My only complaint is that I checked in to a non-smoking room that smelled like an ashtray, but the front desk was very responsive in relocating me to another room. I'll be back!

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Hotel Summarization (Beta)

What travelers say

  • Central station(144)
  • Great location(77)
  • Times Square(65)
  • Very clean(55)
  • Empire state building(14)
  • Right next(11)
  • Good size(8)
  • Very nice(6)
  • Friendly and helpful(5)
  • Double beds(5)

Additional Information about Grand Hyatt New York

Address: 109 East 42nd Street, Park Avenue at Grand Central Terminal, New York City, NY 10017
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#21 Green Hotel in New York City
#132 Luxury Hotel in New York City
#192 Family Hotel in New York City
#231 Business Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Hyatt New York 4*
Official Description (provided by the hotel):
Premier location in the heart of New York's famous midtown. Striking lobby with waterfalls, seating areas and three restaurants and lounges. Direct access to Grand Central Terminal and connected to the Chrysler Building. Steps from Times Square, Shopping and the Theatre District. ... more   less 
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Also Known As:
Grand Hyatt New York City
Hyatt New York City
Hotel Hyatt New York
Grand Hotel Hyatt New York
New York City Grand Hyatt Hotel
Hyatt Hotel New York City
Grand Hyatt Hotel New York
New York Hyatt
Hyatt Hotel New York

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