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Grand Hyatt New York

4.0 of 5 109 East 42nd Street, Park Avenue at Grand Central Terminal, New York City, NY 10017
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Grand Hyatt New York
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Grand Hyatt New York
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4,765 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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West Lafayette, Indiana
1 review
2 of 5 stars Reviewed yesterday NEW

I have stayed in Hyatt regency, and visited different Grand Hyatt's and Park Hyatt throughout the world, and I thought staying in Grand Hyatt is not going to end up very badly. Well in a sense the room is pretty clean and the hotel is conveniently located just right next to the Grand Central terminal. However, check in staff was... More 

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Manchester, United Kingdom
Top Contributor
242 reviews 242 reviews
53 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed yesterday NEW

It was probably above average to be honest. The location alone is very good. Right next to Grand Central Station. It's on 42nd street, which is very busy. My room was on this side, and you could hear the noise from the room. However, you do get used to it after a couple of nights, it is NYC after all.... More 

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Sydney, New South Wales, Australia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed at the Grand Hyatt for just over a week over New Years 2014/2015. The room was supposed to accommodate 4 adults, but with our luggage, it was extremely cramped. The bathrooms are very old and tired. The hot water took ages to kick in. The service was very average - staff not very helpful. No free wifi in... More 

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Amsterdam, Niederlande
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

To mee this hotel is all about location. You just walk out of Grand Central Station and are already in the lobby - really perfect. The room was quite big and I could check in already 2 hours before. Check in and out at a computer is a bit strange but works fine! Seems it will be the future and... More 

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Harrow, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a perfectly nice hotel, clean rooms, comfortable bed's and friendly staff. We stayed for a week and had a pleasant visit the room is a more than adequate size, although the bathroom is a little small and could do with more storage/shelf space, the shower is fine but the bath is not full sized. A dressing table would... More 

Was this review helpful? Yes 1
Dubai, United Arab Emirates
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Besides Great location there was nothing great , Room sizes are good , with poor appointments , no tea coffee maker , bathroom size is very tiny and water in shower has little pressure . Staff is not very courteous . my check in staff wanted to trade in me my booked suite just because i was checking in few... More 

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Brisbane, Australia
13 reviews 13 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My two friends and I stayed for 6 nights at the Grand Hyatt. On check in we were offered a free upgrade to a bigger room, and also free wifi access in our room which was very handy! We stayed on the 26th floor, our room was always clean and the bathroom was big enough for all three of us.... More 

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Mardela Springs, Maryland
3 reviews 3 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed here overnight and absolutely loved it. We got upgraded to a VIP suite and it was huge. There were so many amazing features from the decor, to the comfy beds, to the technology in the room it was one of the best stays we have had at a Hyatt. The ammenties were amazing and the staff was incredibly... More 

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Toronto, Canada
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
113 helpful votes 113 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We spent 3 days including new years eve at this property......it has a nice lobby ...the location is great.....the bathroom is extremely small...probably the smallest hotel bathroom that I have ever seen......the rooms were waaaay over priced for just an ordinary standard room, but it was new years eve time period in NYC...and supply and demand obviously dictates the prices... More 

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GuestExperienceGHNY, Guest Relations Manager at Grand Hyatt New York, responded to this review

Dear MrMrsBigDaddy, Thank you for taking the time to review your stay. Though our location and staff service were to your liking, we are concerned that the room was not. However, it is a relief to know that other, more positive aspects of your stay have encouraged you to return. Another room layout can definitely cater more to your needs.... More 

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Though we would book a hotel with a solid reputation and was so dissapointed we checked out and booked into another hotel. Quite impressive as you enter the hotel, good location, but rooms are like matchboxes !! Staff were not the most helpful . Overall very dissapointing,.

Was this review helpful? Yes 1
GuestExperienceGHNY, Guest Relations Manager at Grand Hyatt New York, responded to this review

Dear Terrioh, We are disappointed to hear that your experience did not match your expectations. All of our room sizes are displayed on our website. We also would have been happy to relocate you to a different room that you may have enjoyed more. However, if this was not communicated, we regret our error. Please do not hesitate to reach... More 

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Hotel Summarization (Beta)

What travelers say

  • Central station(90)
  • Great location(47)
  • Very clean(31)
  • Times Square(30)
  • Right next(11)
  • Good size(8)
  • Very nice(6)
  • Double beds(5)
  • Empire state building(5)
  • Room service(5)

Additional Information about Grand Hyatt New York

Address: 109 East 42nd Street, Park Avenue at Grand Central Terminal, New York City, NY 10017
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hyatt New York 4*
Number of rooms: 1306
Reservation Options:
TripAdvisor is proud to partner with Hyatt Hotels Corporation, Expedia, Booking.com, Travelocity, BookIt.com, Hotels.com, Priceline, HotelTravel.com, Despegar.com, Agoda, Odigeo and TripOnline SA so you can book your Grand Hyatt New York reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt New York City
Hyatt New York City
Hotel Hyatt New York
Grand Hotel Hyatt New York
New York City Grand Hyatt Hotel
Hyatt Hotel New York City
Grand Hyatt Hotel New York
New York Hyatt
New York City Hyatt
Hotel Style:
#29 Green Hotel in New York City
#144 Luxury Hotel in New York City
#190 Romantic Hotel in New York City
#192 Family Hotel in New York City
#221 Business Hotel in New York City

1,696 photos of this hotel

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Hotel & grounds (263)
Bathroom (130)
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Amenities (141)
Grand Club One King (16)
Grand One King Room (32)
Grand Two Double Beds (22)
Restaurants and Bars (51)
The Hotel (49)
VIP Suite (41)

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All management photos (26)
Hotel & grounds (6)
Room/suite (5)
Dining (3)
Other (12)
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This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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