We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 451 New York City hotels

Grand Hyatt New York

4.0 of 5 Hotel   |   109 East 42nd Street, Park Avenue at Grand Central Terminal, New York City, NY 10017 (Manhattan)
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
A Suite Deal!
Save Saved
You added Grand Hyatt New York to your Saves list
Grand Hyatt New York
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
71%
Ranked #262 of 451 hotels in New York City
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed today
ScoobyPoo Waterlooville, United Kingdom
  • Overview
  • Reviews (4,183)
  • Photos (1,563)
  • Amenities
  • Q&A
  • Room tips (571)
  • Location
  • More
Write a Review

4,183 people have reviewed this hotel

Traveler rating
    1,186
    1,649
    822
    329
    197
See reviews for
912
1148
262
917
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (571)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Waterlooville, United Kingdom
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed today NEW

We stayed at the Grand Hyatt in early July this year as part of a cruise and stay package to NY on the QM2. This was our first ever trip to NY and we've got to say the hotel was superb in every respect. The hotel truly lives up to its name as being very grand the moment you arrive.... More

Was this review helpful? Yes
Providence, Rhode Island
Top Contributor
99 reviews 99 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is highly elegant with an outstanding staff. Check in and out went very smoothly. The rooms are of a trendy contemporary design with touch control panels which control the room lighting in layers. There is also motion sensor lighting in the bathroom. Unfortunately, we had difficulty operating the panels during the evening. The sensitivity of the touch function... More

Was this review helpful? Yes
redlands california
Top Contributor
191 reviews 191 reviews
61 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The Grand Hyatt is too big and too impersonal especially at the front desk. Next time we will stay at a much smaller Hyatt brand property. Major complaint is being treated like a second-class citizen because our reservation was made using a "Senior discount". This seemed to translate into since you received a special price we are going to give... More

Was this review helpful? Yes
New York City, New York
Top Contributor
77 reviews 77 reviews
6 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

You are booking a room in a hotel in one of the greatest if not the greatest mega cities on earth. The Gran Hyatt NY is located at the center of the center of the center of the world. One of the exits from the lobby leads into Grand Central where you can get to almost anywhere imaginable, Subway, Commuter... More

Was this review helpful? Yes
Jerusalem, Israel
Senior Contributor
46 reviews 46 reviews
37 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Although this hotel doesn't have a pool (something important to me), its location, location, location! It's the best place for me while in Manhattan - Midtown, east side. Good for meetings and good for food. I got a high floor, so it was quiet, even though this is the Hyatt in Manhattan. I would have liked the AC to be... More

Was this review helpful? Yes 1
Toronto, Canada
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My husband and I recently stayed at the Hyatt. We were visiting NYC for a friends wedding! The service upon checkin was quick and friendly. We were told to come back for our room and check out bags. We asked what the hotel had to offer and we were told a few things. Unfortunately we didn't find out about the... More

Was this review helpful? Yes 2
Sheffield, United Kingdom
Top Contributor
50 reviews 50 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We had read some negative reports on Tripadvisor and did wonder if our stay at this hotel would be OK - it was fine. The rooms were a decent size, large TV, large bedroom & large bathroom with enough toiletries to cover our 5 day stay. We asked them for a coffee maker and they brought it up within 10... More

Was this review helpful? Yes
Toronto, Canada
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here for a few days earlier this month. The hotel has everything you need and I really liked the market restaurant concept - you can pick up good healthy foods from the little market store/restaurant in the lobby and go. Breakfast at the restaurant hotel was ok but not too impressive. The hollandaise sauce on the eggs Benedict... More

Was this review helpful? Yes
New Brunswick, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

I recently visited this hotel for a dance competition my sister was attending. This was my 2nd trip to NYC, but my first time staying at the Hyatt. When we arrived the people that were taking the luggage off the bus were very rough with it just throwing it on top of each other, even though there were items marked... More

Was this review helpful? Yes 1
Calgary, Canada
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is by far one of the nicest hotels I have stayed in. The staff is amazing!!! Join their loyalty program to get the standard wifi free. They did everything to accommodate my request of a room on a higher floor, with a view and away from the elevator! Our room was perfect! Its a busy lobby, but that's fine... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Grand Hyatt New York, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Grand Hyatt New York? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Central station(133)
  • Great location(74)
  • Times Square(57)
  • Very clean(48)
  • Empire state building(13)
  • Right next(11)
  • Good size(8)
  • Very nice(6)
  • Friendly and helpful(5)
  • Double beds(5)

Additional Information about Grand Hyatt New York

Address: 109 East 42nd Street, Park Avenue at Grand Central Terminal, New York City, NY 10017
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Hyatt New York 4*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Tingo, TripOnline SA, Priceline, Otel, BookingOdigeoWL, Agoda, Amex, Travelocity and Venere so you can book your Grand Hyatt New York reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt New York City
Hyatt New York City
Hotel Hyatt New York
Grand Hotel Hyatt New York
New York City Grand Hyatt Hotel
Hyatt Hotel New York City
Grand Hyatt Hotel New York
New York Hyatt
New York City Hyatt

1,563 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1193)
Viewed
Hotel & grounds (237)
Viewed
Room/suite (349)
Viewed
View from room (68)
Viewed
Dining (25)
Viewed
0:50
Videos (1)
Viewed
Bathroom (116)
Viewed
Family/play areas (4)
Viewed
Pool/beach area (4)
Viewed
Other (389)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (352)
Viewed
Amenities (141)
Viewed
Grand Club One King (16)
Viewed
Grand One King Room (32)
Viewed
Grand Two Double Beds (22)
Viewed
Restaurants and Bars (51)
Viewed
The Hotel (49)
Viewed
VIP Suite (41)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (5)
Viewed
Dining (4)
Viewed
Other (4)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style
#23 Green Hotel in New York City #40 Spa Hotel in New York City #139 Luxury Hotel in New York City #183 Family Hotel in New York City #196 Romantic Hotel in New York City #221 Business Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
Premier location in the heart of New York's famous midtown. Striking lobby with waterfalls, seating areas and three restaurants and lounges. Direct access to Grand Central Terminal and connected to the Chrysler Building. Steps from Times Square, Shopping and the Theatre District. ... more   less 
Number of rooms
1306

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer