Absolutely not staying here ever again! The staff at the front desk was rude and didn't care. The girl who checked me in told me not a single room was ready in the entire hotel, but my colleague checked in a minute after me (same room type) and the guy who checked him in, found a room. That lady was... more

My business contact in NYC chose the hotel for me. The positives have been mentioned before: convenient midtown location, spacious room and bathroom. Other pluses: I found the staff friendly (by NY standards) and helpful. I appreciated the free internet in the business center; the quiet refrigerator and the microwave in my room; the closet safe; and the extremely comfortable... more

We have just come back from a "girls" shopping trip to New York. This was my fourth visit in 4 years and the Flatotel is a hidden gem right in the heart of the Times Square area. It's on 52nd street and no more than a 10 minute walk to Central Park, 5th Avenue, Broadway Theatres, Rockefeller Plaza and Times... more

Located on West 52nd Street between 6th and 7th Avenue, 5 minute walk maybe less to Times Square. It's like your own Manhattan apartment with all kitchen facilities, dining room with table overlooking tall skyscrapers and great view. Holiday was amazing in general but the location is brilliant, Americas Next Top Model contestants stay here when doing shoots. want to... more

A last minute booking through e-bookers, I was beginning to dispair whether I would find anything suitable and affordable for 3 nights. A one bedroom apartment seemed all too good to be true. On arrival we were allocated to the 44th floor and realised how incredibly lucky we were due to an upgrade. Our bedroom had windows on 3 sides,... more

My husband and i stayed in this hotel for a week in December. It was our first time in NYC and we wanted a hotel in a good location with a bit of space to store our purchases. This hotel met those criteria. The hotel has its good and bad points The good - excellent location, clean rooms, free internet... more

Stayed for three nights in what only can be described as a luxurious room. the bed was huge the bathroom was lovely, a very contemporary feel. It has a great restaurant and bar. A very friendly and relaxed feel. It is located perfectly for all the attractions, Times Square, Rockefeller centre, the diamond district! Will definitely stay there again. more

My husband and I stayed at the Flaotel for 1 night during the week. The location is prime for midtown, a little over a block to 5th Ave, not far from theatres, about 10 blocks from Grand Central. We chose this hotel for the location and the price. Got a rate of $229 through Hotels.com for a Deluxe Queen, which... more

Booked a Queen deluxe and found on arrival that we had been upgraded to King Deluxe - must be the picture on the website. The room was huge and very comfortable - I really wish I could have got the huge bed in my luggage to bring home it was so comfortable. Comp mineral water, biscuits, robes and slippers a... more